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Unified Communications and Collaboration
Ingram Micro—your ideal unified communications and collaboration partner.Unrivaled agility. Deep market insights. Dependable expertise. If this describes your ideal unified communications and collaboration partner, you’re going to love Ingram Micro. We also offer many other resources to help you grow your business:
Ingram Micro Financial Solutions For credit and lease options, turn to Ingram Micro. We make it easy and profitable to offer credit and leasing to help solution providers shorten the sales cycle. For more information on Ingram Micro Financial Services, contact your Ingram Micro sales representative. For leasing assistance, call (877) 877-0035 or email [email protected].
Ingram Micro Solution Design & ServicesOur team of technical support specialists can provide complete technical answers to questions on UCC solutions and more. With skills in solution recommendations, product configurations, technology education and “best of breed” solution recommendations, these experts provide the insight and demand-creation services that enable success. For solutions, call (800) 445-5066, ext. 76101.
Configuration ServicesIngram Micro’s configuration flexibility allows for implementation of services that include software and hardware integration, asset tagging, kitting services and staging solutions. Our integration center is also ISO certified and adheres to the highest quality assurance and control standards, processing multiple configuration work orders and build types. Let Ingram Micro’s configuration specialists eliminate your hefty investments. Call (800) 456-8000 today for more information.
What makes us betterTRAINING
IT STAFFING
We’re the only provider who can address the full value lifecycle.
Digital Transformation Solutions Ingram Micro Digital Transformation Solutions enables you to effectively deliver value to your customers through the entire IT lifecycle. We offer you the opportunity to evaluate, discover, report, deploy and service new technology solutions—with both current and prospective customers. Learn more by visiting ingrammicrolink.com.
Unified Communications and Collaboration portfolioIngram Micro’s Unified Communications and Collaborations (UCC) Division provides end-to-end solutions with a holistic approach to the entire communications ecosystem. We deliver an array of services to help you bring top-of-the-line UCC solutions to market:
■ UCC technical professionals ■ Sales and support teams ■ UCC-focused leadership
■ Technical expertise in complementary technologies ■ Professional services—pre-sales, implementation and post-sales ■ Dedicated strategy team focused on industry direction and emerging trends
Voice Platforms enabling voice communications via hard phones, desktop clients, mobile clients (or any combo)
Video Platforms enabling video communications via conference room systems, telepresence rooms, desktop clients, mobile clients (or any combo)
Collaboration/instant- messaging presence
Platforms enabling desktop/document sharing and accountability, virtual whiteboarding and/or presence indication from desktop clients, mobile clients, conference room systems (or any combo)
Contact/ experience center
Platforms providing a central point from which all customer contacts (or experiences) are managed; can include IVR (interactive voice response), ACD (automatic call distribution), visual IVR, social media, video, etc.
Messaging Platforms enabling both traditional voicemail and unified messaging func-tionality from desk phones, desktop clients, mobile clients (or any combo)
Mobility Platforms enabling enterprise voice, video and messaging over Wi-Fi, internet and cellular connections
Enterprise social Social software platforms modified to conform to enterprise networks and regulations
Business process integration
Usually comprising middleware systems using various communication techniques; integrating business processes into communication flows, greatly reducing need for redundant human intervention
Reporting/monitoringPlatforms enabling real-time data collection, storage, analysis and reporting of communications systems; providing valuable insight into past, present and future issues and trends
InfrastructurePlatforms including networking, servers and storage, security (network and physical) and transport, providing the backbone for UCC and communications as a whole
CATEGORIES SOLUTIONS COMMON INTEGRATIONS
Voice Video
Collaboration/ instant-
messaging presence
Contact/ experience
center
Messaging platforms
Mobility
Enterprise social
Business process
integration
Reporting/ monitoring
Infrastructure
VendorsVendors
Technologies TechnologiesEND SOLUTIONS PLATFORM
8x8
A–FBlueJeans (exclusive vendor)
CallCabinet
Cisco
ClearOne
Dropbox
G–LGsuite
Highfive (exclusive vendor)
iMeet
Intermedia
M–RMicrosoft
Nice-InContact
Ooma (exclusive vendor)
RingCentral
S–ZZoom (exclusive vendor)
Collaboration
Contact center
Enterprise social
Infrastructure
Messaging platforms
Mobility
Process integration
Reporting and monitoring
Video
Voice
Collaboration
Contact center
Enterprise social
Infrastructure
Messaging platforms
Mobility
Process integration
Reporting and monitoring
Video
Voice
A–FAKG
AMX
AVer
Avocor
AVTEQ
Barco
Belkin
Black Box
BlueAnt
BlueParrott
Bogen Communications
BSS
Cisco
ClearOne
CP Technologies
CyberData
Dolby (exclusive vendor)
DuVoice
EPOS | Sennheiser
G–LGrandstream
Huddly
InFocus (exclusive vendor)
Jabra
JBL
Konftel
Lenovo
M–RMicrosoft
MXL/Marshall
Nomadesk
NuWave
Phoenix Audio/Stem Audio
Poly (Plantronics/ Polycom/Obihai)
Red Box Voice
S–ZSmart Technologies
Steelcase
Yamaha UC
Yealink
Enterprise social
Avocor
Cisco
InFocus (exclusive vendor)
Microsoft
Poly (Plantronics/Polycom/Obihai)
Contact center
Cisco
Grandstream
Jabra
Microsoft
Poly (Plantronics/Polycom/Obihai)
Red Box Voice
Yealink
Infrastructure
AVTEQ
Belkin
Black Box
Bogen Communications
Cisco
CP Technologies
CyberData
DuVoice
Grandstream
Lenovo
NuWave
Phoenix Audio/Stem Audio
Poly (Plantronics/Polycom/Obihai)
Steelcase
Yealink
Collaboration
AMX
Avocor
Barco
Black Box
Cisco
ClearOne
InFocus (exclusive vendor)
Lenovo
Microsoft
Nomadesk
NuWave
Poly (Plantronics/Polycom/Obihai)
Smart Technologies
Yealink
Endpoint Technologies
TechnologiesIngram Micro Unified Communications and Collaborations
PLATFORMCONTACT
ENDPOINT SOLUTIONS MAIN MENUTechnologiesVendors
TechnologiesVendors
ENDPOINT SOLUTIONS
Process integration
Cisco
Microsoft
Mobility
BlueAnt
BlueParrott
Cisco
ClearOne
EPOS | Sennheiser
Grandstream
Jabra
Konftel
Microsoft
Poly (Plantronics/Polycom/Obihai)
Reporting and monitoringCisco
ClearOne
DuVoice
Jabra
Microsoft
Poly (Plantronics/Polycom/Obihai)
Red Box Voice
Yealink
Messaging platforms
Cisco
DuVoice
Microsoft
Red Box Voice
TechnologiesIngram Micro Unified Communications and Collaborations
PLATFORMCONTACT
ENDPOINT SOLUTIONS MAIN MENUTechnologiesVendors
TechnologiesVendors
ENDPOINT SOLUTIONS
Voice
AKG
AVer
Avocor
BlueParrott
BSS
Cisco
ClearOne
CyberData
Dolby (exclusive vendor)
DuVoice
EPOS | Sennheiser
Grandstream
Huddly
InFocus (exclusive vendor)
Jabra
JBL
Konftel
Lenovo
Video
AVer
Avocor
Barco
Cisco
ClearOne
Dolby (exclusive vendor)
Grandstream
Huddly
InFocus (exclusive vendor)
Jabra
Konftel
Microsoft
NuWave
Phoenix Audio/Stem Audio
Poly (Plantronics/Polycom/Obihai)
Yamaha UC
Yealink
Microsoft
MXL/Marshall
NuWave
Phoenix Audio/Stem Audio
Poly (Plantronics/Polycom/Obihai)
Red Box Voice
Yamaha UC
Yealink
TechnologiesIngram Micro Unified Communications and Collaborations
PLATFORMCONTACT
ENDPOINT SOLUTIONS MAIN MENUTechnologiesVendors
TechnologiesVendors
ENDPOINT SOLUTIONS
Voice
Collaboration
Video
Voice
Collaboration
Enterprise social
Video
Voice
Infrastructure
Collaboration
Video
Infrastructure
Collaboration
Infrastructure
Mobility
Infrastructure
Voice
Endpoint Vendors
PLATFORMCONTACT
ENDPOINT SOLUTIONS MAIN MENUTechnologiesVendors
TechnologiesVendors
ENDPOINT SOLUTIONS
VendorsIngram Micro Unified Communications and Collaborations
Collaboration
Contact center
Enterprise social
Infrastructure
Messaging platforms
Mobility
Process integration
Reporting and monitoring
Video
Voice
Collaboration
Mobility
Reporting and monitoring
Video
Voice
Infrastructure
Infrastructure
Voice
Video
Voice
Infrastructure
Messaging platforms
Reporting and monitoring
Voice
PLATFORMCONTACT
ENDPOINT SOLUTIONS MAIN MENUTechnologiesVendors
TechnologiesVendors
ENDPOINT SOLUTIONS
VendorsIngram Micro Unified Communications and Collaborations
Mobility
Voice
Contact Center
Infrastructure
Mobility
Video
Voice
Video
Voice
Collaboration
Enterprise social
Video
Voice
Contact center
Mobility
Reporting and monitoring
Video
Voice
Voice
Mobility
Video
Voice
Collaboration
Infrastructure
Voice
PLATFORMCONTACT
ENDPOINT SOLUTIONS MAIN MENUTechnologiesVendors
TechnologiesVendors
ENDPOINT SOLUTIONS
VendorsIngram Micro Unified Communications and Collaborations
Collaboration
Contact center
Enterprise social
Messaging platforms
Mobility
Process integration
Reporting and monitoring
Video
Voice
Voice
Collaboration
Collaboration
Infrastructure
Video
Voice
Infrastructure
Video
Voice
Collaboration
Contact center
Enterprise social
Infrastructure
Mobility
Reporting and monitoring
Video
Voice
PLATFORMCONTACT
ENDPOINT SOLUTIONS MAIN MENUTechnologiesVendors
TechnologiesVendors
ENDPOINT SOLUTIONS
VendorsIngram Micro Unified Communications and Collaborations
Contact center
Messaging platforms
Reporting and monitoring
Voice
Collaboration
Infrastructure
Video
Voice
Collaboration
Contact center
Infrastructure
Reporting and monitoring
Video
Voice
PLATFORMCONTACT
ENDPOINT SOLUTIONS MAIN MENUTechnologiesVendors
TechnologiesVendors
ENDPOINT SOLUTIONS
VendorsIngram Micro Unified Communications and Collaborations
Enterprise social
Cisco
Intermedia
Microsoft
RingCentral
Zoom (exclusive vendor)
Contact center
Cisco
Intermedia
Nice-InContact
Infrastructure
Cisco
Collaboration
BlueJeans (exclusive vendor)
Cisco
ClearOne
DropBox
HighFive (exclusive vendor)
iMeet
Intermedia
Microsoft
RingCentral
Zoom (exclusive vendor)
Platform Technologies
TechnologiesVendors
ENDPOINT SOLUTIONSTechnologies PLATFORMCONTACT
Ingram Micro Unified Communications and Collaborations
MAIN MENUTechnologiesVendors
PLATFORM
Process integration
BlueJeans (exclusive vendor)
Cisco
Microsoft
RingCentral
Zoom (exclusive vendor)
Mobility
8x8
BlueJeans (exclusive vendor)
CallCabinet
Cisco
HighFive (exclusive vendor)
Intermedia
Microsoft
RingCentral
Zoom (exclusive vendor)
Reporting and monitoring8x8
BlueJeans (exclusive vendor)
CallCabinet
Cisco
ClearOne
HighFive (exclusive vendor)
Intermedia
Microsoft
Nice-InContact
RingCentral
Zoom (exclusive vendor)
Messaging platforms
BlueJeans (exclusive vendor)
Cisco
Microsoft
RingCentral
Zoom (exclusive vendor)
TechnologiesVendors
ENDPOINT SOLUTIONSTechnologies PLATFORMCONTACT
Ingram Micro Unified Communications and Collaborations
MAIN MENUTechnologiesVendors
PLATFORM
Voice
8x8
CallCabinet
Cisco
ClearOne
Gsuite
HighFive (exclusive vendor)
Intermedia
Microsoft
Ooma (exclusive vendor)
RingCentral
Zoom (exclusive vendor)
Video
BlueJeans (exclusive vendor)
Cisco
ClearOne
HighFive (exclusive vendor)
iMeet
Intermedia
Microsoft
RingCentral
Zoom (exclusive vendor)
TechnologiesVendors
ENDPOINT SOLUTIONSTechnologies PLATFORMCONTACT
Ingram Micro Unified Communications and Collaborations
MAIN MENUTechnologiesVendors
PLATFORM
Mobility
Reporting and monitoring
Voice
Collaboration
Messaging platforms
Mobility
Process Integration
Reporting and monitoring
Video
Mobility
Reporting and monitoring
Voice
Collaboration
Contact center
Enterprise social
Infrastructure
Messaging platforms
Mobility
Process integration
Reporting and monitoring
Video
Voice
Collaboration
Reporting and monitoring
Video
Voice
Collaboration
Voice
Platform Vendors
TechnologiesVendors
ENDPOINT SOLUTIONS PLATFORMCONTACTMAIN MENU
TechnologiesVendors
PLATFORM
VendorsIngram Micro Unified Communications and Collaborations
Collaboration
Mobility
Reporting and monitoring
Video
Voice
Collaboration
Video
Collaboration
Contact center
Enterprise social
Mobility
Reporting and monitoring
Video
Voice
Collaboration
Enterprise social
Messaging platforms
Mobility
Process integration
Reporting and monitoring
Video
Voice
Contact center
Reporting and monitoring
Voice
TechnologiesVendors
ENDPOINT SOLUTIONS PLATFORMCONTACTMAIN MENU
TechnologiesVendors
PLATFORM
VendorsIngram Micro Unified Communications and Collaborations
Collaboration
Enterprise social
Messaging platforms
Mobility
Process integration
Reporting and monitoring
Video
Voice
Collaboration
Enterprise social
Messaging platforms
Mobility
Process integration
Reporting and monitoring
Video
Voice
TechnologiesVendors
ENDPOINT SOLUTIONS PLATFORMCONTACTMAIN MENU
TechnologiesVendors
PLATFORM
VendorsIngram Micro Unified Communications and Collaborations
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WVVA
NC
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FL
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MA
RICT
NJ
DEMD
SD
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TX
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MT
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CO
ND
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TN
KY
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WI
MI
PA
WVVA
NC
SC
FL
NY
ME
VTNH
MA
RICT
NJ
DEMD
SD
NE
KS
OK
TX
AK
HI
WA
OR
CA
NV
ID
MT
WY
UT
AZNM
CO
ND
MN
IA
MO
AR
LA
MS AL GA
TN
KY
INOH
IL
WI
MI
PA
WVVA
NC
SC
FL
NY
ME
VTNH
MA
RICT
NJ
DEMD
SD
NE
KS
OK
TX
Field sales
Barbara L. Buchnowski Sr. Sales Executive—Eastern [email protected] (214) 770-3996
Gary Sicherman Sr. Sales Executive—Central [email protected] (248) 793-3650
Jennifer Barish Sales Executive—Western [email protected] (714) 747-0574
Yudy Vinograd Sales Executive [email protected] (714) 931-0202
Nick Anastos Senior Sales Executive—NETXUSA [email protected] (864) 312-5909
Team inbox: [email protected]
Management team
Stephen Yochum Sales Director [email protected] (716) 633-3600, ext. 67245
Elizabeth Prosser Sr. Sales Manager [email protected] (800) 456-8000, ext. 67224
Crystal Adamson Customer Service Supervisor, NETXUSA [email protected] (864) 292-7143
Lindsay Oprandi Supervisor, Inside Market Development [email protected] (800) 456-8000, ext. 67727
Channel development
Chad Simon Category Strategist, UCC [email protected] (760) 666-0165
Market development
Michael Boardman Solutions Sales Specialist II Jabra/BlueParrott [email protected] (800) 456-8000, ext. 67121
Lindsay Wiltsie Sr. Solutions Sales Specialist Jabra/BlueParrott [email protected] (800) 456-8000, ext. 67078
Mark Hiser Sr. Support Rep Jabra/BlueParrott [email protected] (800) 456-8000, ext. 67349
Joella McLaurin Solutions Sales Specialist II Poly [email protected] (800) 456-8000, ext. 67221
George Charley Sr. Solutions Sales Specialist [email protected] (800) 456-8000, ext. 66031
Maxwell Schultz Solutions Sales Specialist Poly [email protected] (800) 456-8000, ext. 66942
Colin Gannon Solutions Sales Executive Poly [email protected] (800) 456-8000, ext. 67284
Poly Support [email protected] (800) 456-8000, ext. 76170
Sara Pacer Solutions Sales Specialist II InFocus [email protected] (800) 456-8000, ext. 66627
Gina Rutecki Solutions Sales Specialist Microsoft Surface Hub [email protected] (800) 456-8000, ext. 65382
Jordan Partyka Solutions Sales Specialist Grandstream/Sennheiser
[email protected] (800) 456-8000, ext. 66318
Joshua Valencia Solutions Sales Specialist SMART/Yealink [email protected] (800) 456-8000, ext. 67308
Solution Design & Services
Anthony Scordo Technical Account Manager II, UCC [email protected] (800) 456-8000, ext. 65339
© 2020 Ingram Micro Inc. All rights reserved. Ingram Micro and the Ingram Micro logo are trademarks used under license by Ingram Micro Inc. All other trademarks are the property of their respective companies. Products available while supplies last. Prices subject to change without notice. 2/20 LH2020.17027
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Unified Communications and Collaboration