Unified Communications and Collaboration - Ingram ... Unified Communications and Collaboration portfolio

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  • Unified Communications and Collaboration

  • Ingram Micro—your ideal unified communications and collaboration partner. Unrivaled agility. Deep market insights. Dependable expertise. If this describes your ideal unified communications and collaboration partner, you’re going to love Ingram Micro. We also offer many other resources to help you grow your business:

    Ingram Micro Financial Solutions For credit and lease options, turn to Ingram Micro. We make it easy and profitable to offer credit and leasing to help solution providers shorten the sales cycle. For more information on Ingram Micro Financial Services, contact your Ingram Micro sales representative. For leasing assistance, call (877) 877-0035 or email financialsolutions@ingrammicro.com.

    Ingram Micro Solution Design & Services Our team of technical support specialists can provide complete technical answers to questions on UCC solutions and more. With skills in solution recommendations, product configurations, technology education and “best of breed” solution recommendations, these experts provide the insight and demand-creation services that enable success. For solutions, call (800) 445-5066, ext. 76101.

    Configuration Services Ingram Micro’s configuration flexibility allows for implementation of services that include software and hardware integration, asset tagging, kitting services and staging solutions. Our integration center is also ISO certified and adheres to the highest quality assurance and control standards, processing multiple configuration work orders and build types. Let Ingram Micro’s configuration specialists eliminate your hefty investments. Call (800) 456-8000 today for more information.

    What makes us better TRAINING

    IT STAFFING

    We’re the only provider who can address the full value lifecycle.

    Digital Transformation Solutions Ingram Micro Digital Transformation Solutions enables you to effectively deliver value to your customers through the entire IT lifecycle. We offer you the opportunity to evaluate, discover, report, deploy and service new technology solutions—with both current and prospective customers. Learn more by visiting ingrammicrolink.com.

  • Unified Communications and Collaboration portfolio Ingram Micro’s Unified Communications and Collaborations (UCC) Division provides end-to-end solutions with a holistic approach to the entire communications ecosystem. We deliver an array of services to help you bring top-of-the-line UCC solutions to market:

    ■ UCC technical professionals ■ Sales and support teams ■ UCC-focused leadership

    ■ Technical expertise in complementary technologies ■ Professional services—pre-sales, implementation and post-sales ■ Dedicated strategy team focused on industry direction and emerging trends

    Voice Platforms enabling voice communications via hard phones, desktop clients, mobile clients (or any combo)

    Video Platforms enabling video communications via conference room systems, telepresence rooms, desktop clients, mobile clients (or any combo)

    Collaboration/instant- messaging presence

    Platforms enabling desktop/document sharing and accountability, virtual whiteboarding and/or presence indication from desktop clients, mobile clients, conference room systems (or any combo)

    Contact/ experience center

    Platforms providing a central point from which all customer contacts (or experiences) are managed; can include IVR (interactive voice response), ACD (automatic call distribution), visual IVR, social media, video, etc.

    Messaging Platforms enabling both traditional voicemail and unified messaging func-tionality from desk phones, desktop clients, mobile clients (or any combo)

    Mobility Platforms enabling enterprise voice, video and messaging over Wi-Fi, internet and cellular connections

    Enterprise social Social software platforms modified to conform to enterprise networks and regulations

    Business process integration

    Usually comprising middleware systems using various communication techniques; integrating business processes into communication flows, greatly reducing need for redundant human intervention

    Reporting/monitoring Platforms enabling real-time data collection, storage, analysis and reporting of communications systems; providing valuable insight into past, present and future issues and trends

    Infrastructure Platforms including networking, servers and storage, security (network and physical) and transport, providing the backbone for UCC and communications as a whole

    CATEGORIES SOLUTIONS COMMON INTEGRATIONS

    Voice Video

    Collaboration/ instant-

    messaging presence

    Contact/ experience

    center

    Messaging platforms

    Mobility

    Enterprise social

    Business process

    integration

    Reporting/ monitoring

    Infrastructure

  • VendorsVendors

    Technologies Technologies END SOLUTIONS PLATFORM

    A–F AMX

    AVFI

    Belkin

    Black Box

    Bogen Communications

    CyberData

    Dolby (exclusive vendor)

    EnGenius

    G–L Grandstream Networks

    Harman

    Highfive

    HP

    Jabra/BlueParrot

    JBL

    Juniper

    Konftel

    Logitech

    Lutron

    M–R Nice-InContact

    Ooma (exclusive vendor)

    Phoenix Audio (exclusive vendor)

    Plenom

    Poly (Polycom and Plantronics)

    S–Z Sennheiser

    SIP Print

    Unident

    VHT

    VTech

    VXi

    Yamaha UC

    YEALINK

    Zoom (exclusive vendor)

    Collaboration

    Contact center

    Enterprise social

    Infrastructure

    Messaging platforms

    Mobility

    Process integration

    Reporting and monitoring

    Video

    Voice

    Collaboration

    Contact center

    Enterprise social

    Infrastructure

    Messaging platforms

    Mobility

    Process integration

    Reporting and monitoring

    Video

    Voice

    8x8

    A–F AirWatch

    AVer

    AVTEQ

    Barco

    Black Box

    BlueAnt

    BlueJeans (exclusive vendor)

    Bogen Communications

    Cisco

    ClearOne

    CP Technologies

    CyberData

    Dialogic

    DuVoice

    Fortinet

    G–L Huddly

    IBM

    iMeet

    Intermedia

    M–R Meru Networks

    Microsoft

    Multi-Tech Systems

    MXL/Marshall

    Nomadesk

    NuWave

    Obihai Technology

    Office 365

    Poly (Polycom and Plantronics)

    RingCentral

    S–Z SherWeb

    Smart Technologies

    Steelcase

    Tenable

    Ubiquiti (exclusive vendor)

    VHT

    Yamaha UC

  • Enterprise social

    Poly (Polycom & Plantronics)

    Contact center

    Barco

    Cisco

    Dialogic

    Intermedia

    Infrastructure

    CP Technologies

    CyberData

    Meru Networks

    Collaboration

    Barco

    Black Box

    BlueJeans

    Cisco

    ClearOne

    IBM

    iMeet

    Intermedia

    Microsoft

    MXL/Marshall

    Nomadesk

    Poly (Polycom & Plantronics)

    RingCentral

    Smart Technologies

    Steelcase

    Yamaha UC

    Endpoint Technologies

    Technologies Ingram Micro Unified Communications and Collaborations

    PLATFORM CONTACT

    ENDPOINT SOLUTIONS MAIN MENU Technologies Vendors

    Technologies Vendors

    ENDPOINT SOLUTIONS

  • Process integration

    Black Box

    VHT

    Mobility

    8X8

    AirWatch

    BlueAnt

    BlueJeans

    Intermedia

    Microsoft

    Multi-Tech Systems

    RingCentral

    Reporting and monitoring 8X8

    AirWatch

    Intermedia

    Tenable

    Messaging platforms

    Microsoft

    Office 365

    RingCentral

    SherWeb

    Technologies Ingram Micro Unified Communications and Collaborations

    PLATFORM CONTACT

    ENDPOINT SOLUTIONS MAIN MENU Technologies Vendors

    Technologies Vendors

    ENDPOINT SOLUTIONS

  • Voice

    Bogen Communications

    Cisco

    ClearOne

    Dialogic

    DuVoice

    Fortinet

    Huddly

    IBM

    Intermedia

    Microsoft

    Multi-Tech Systems

    MXL/Marshall

    NuWave

    Obihai

    RingCentral

    Ubiquiti

    VHT

    Video

    AVer

    AVTEQ

    BlueJeans

    Cisco

    ClearOne

    Huddly

    IBM

    iMeet

    Intermedia

    Microsoft

    NuWave

    Obihai

    Poly (Polycom & Plantronics)

    RingCentral

    Ubiquiti

    Technologies Ingram Micro Unified Communications and Collaborations

    PLATFORM CONTACT

    ENDPOINT SOLUTIONS MAIN MENU Technologies Vendors

    Technologies Vendors

    ENDPOINT SOLUTIONS

  • Mobility

    Reporting and monitoring

    Mobility

    Reporting and monitoring

    Video

    Video

    Collaboration

    Collaboration

    Contact center

    Process integration

    Mobility

    Collaboration

    Mobility

    Video

    Voice

    Endpoint Vendors

    PLATFORM CONTACT

    ENDPOINT SOLUTIONS MAIN MENU Technologies Vendors

    Technologies Ve