Embed Size (px)
Citation preview
© 2007 IBM Corporation
®
Expand Your Business
Opportunities with
IBM Unified
Communications and
Collaboration Software
Bruce MorseIBM VP of Unified Communicationsand Collaboration Software
Agenda
What is Your Business Opportunity?
What IBM has to Offer
IBM + Cisco = Competitive Advantage
Resources Available to Help You Sell
135M+
5X Microsoft® LCS*
Lotus Notes®/Lotus® Domino®
seats licensed
18M+
Lotus Sametime® users
Strong presence outside US
Strong presence in both
SMB and Large Enterprise
Lotus
Installed
Base
*Source: Gartner “MarketScope for Instant Messaging”, April 2007
IBM Lotus Collaboration Portfolio
Unified communications and collaboration services
Mail, calendaring and
collaborative applications
Collaborative contentand team services
9 of the top 10 aerospace & defense corporations
8 of the top 10 automotive corporations
8 of the top 10 banks
4 of the top 5 consumer products corporations
7 of the top 10 electronics corporations
8 of the top 12 pharmaceutical corporations
9 of the top 12 telecommunications corporations
29 of the Global Fortune 50 use Lotus Sametime software
12 out of the top 15 worldwide banks
8 out of the top 10 worldwide pharmaceutical firms
4 of the 5 most profitable companies in the world
Today’s Business and IT challenges
Innovation
Customer service
Agility
Efficiency
Mobility
Leverage investments
Security
User simplicity
CEOs / LoB Execs CIOs / IT Execs
Sharing knowledge andinnovating new offerings
Global Consulting Firm
IBM UC2TM Solutions in the Real World
Driving new productsto market faster
Colgate-Palmolive
Facilitate a global andcollaborative workforce
Global Bank
Creating a collaborative communitywith independent agents
Celina Insurance Group
Improving customer servicewhile reducing costs
Major European Bank
Find, reach & collaborate through a unified user experience.
Open & extensible across multi-vendor environments.
IBM’s Unified Communications and Collaboration Strategy
Lotus Sametime 1998:Integrated Instant Messaging and Web Conferencing
Lotus Sametime 2007:A Unified Communications & Collaboration Platform
…delivered through a unified user experience
Lotus Sametime Market LeadershipWidest and largest enterprise deployments
most used
Enterprise IM solution - Osterman, August 2007
licensed users (+all Lotus Notes users)
Clear Choice award for
Enterprise IM - NetworkWorld, 2007
North American Unified Communications
Global Excellence Award - Frost & Sullivan, 2007
“IBM Leads Enterprise Instant Messaging with
Robust Functionality and Market Presence” - The Forrester Wave™ Vendor Summary, Q4 2007
Introducing the IBM Lotus Sametime 8 Product Family
Presence Awareness
Encrypted IM with Rich text,Emoticons
Integration with Microsoft Office,Lotus Notes and Microsoft Outlook
Introducing the IBM Lotus Sametime 8 Product Family
Presence Awareness
Encrypted IM with Rich text,Emoticons
Integration with Microsoft Office,Lotus Notes and Microsoft Outlook
Video, VoIP chat in the enterprise
Telephony Integration
File Transfer, Screen Capture
Web Conferencing
Mobile Clients
Supported Public IM Federation
Open Programming Model
Introducing the IBM Lotus Sametime 8 Product Family
Presence Awareness
Encrypted IM with Rich text,Emoticons
Integration with Microsoft Office,Lotus Notes and Microsoft Outlook
Video, VoIP chat in the enterprise
Telephony Integration
File Transfer, Screen Capture
Web Conferencing
Mobile Clients
Supported Public IM Federation
Open Programming Model
Persistent Chat Rooms
Real-Time CommunityCollaboration Tools
Instant Screen Share
Location Services
Lotus Sametime Product Family
Lower TCO, increasedflexibility and resiliency
UnifiedMessaging
Collaboration
Improvedcustomer service
IP ContactCenter
More competitivebusiness models
Innovation!
Converged Network
IP Telephony
IndustrySolutions
INTEGRATION
IBM Global Technology ServicesConverged Communications Services
…. helping clients to drive innovation
BU
SIN
ES
S V
ALU
E
Improved effectivenessand productivity
Broad Eco-system = More Customer Value
Combining ...
Cisco’s worldwide market
leadership in networking
communications for
the Internet
IBM’s industry leadership
in IT and Collaboration
software and services
IBM & Cisco:A Global Unified Communications Alliance
Easy access to voice, video & data
Open, standards-based architecture
Strong ecosystem
Full range of services
Cisco & IBM Unified Communications Relationship
Lotus Notes calendar schedulingfor Cisco Unified MeetingPlaceaudio and video conferencing
Unified messaging withLotus Domino
Click-to-call from LotusSametime
Cisco Unity voicemail accessfrom Lotus Sametime
Available Today
IBM and Cisco UC Product Integration Roadmap
Lotus Notes calendar schedulingfor Cisco Unified MeetingPlaceaudio and video conferencing
Unified messaging withLotus Domino
Click-to-call from LotusSametime
Cisco Unity voicemail accessfrom Lotus Sametime
Available Today
IBM and Cisco UC Product Integration Roadmap
DEMO
Lotus Notes calendar schedulingfor Cisco Unified MeetingPlaceaudio and video conferencing
Unified messaging withLotus Domino
Click-to-call from LotusSametime
Cisco Unity voicemail accessfrom Lotus Sametime
Available Today Planned For 1H 2008
IBM and Cisco UC Product Integration Roadmap
Deeper integration of CiscoUC capabilities into LotusSametime client
– Audio Video soft phone
– Hard phone control
– Presence awareness
– Click-to-Conference
Lotus Sametime Webconference control of CiscoUnified MeetingPlace A/V
Why IBM and Cisco deliver the best UC Solution
Superior Business value
– Collaborating, not just communicating
– Open and extensible
Strong telephony integration
– Combines UC and IP Telephony market leaders
– Rich set of UC product integrations
– Utilizes standards & an open plug-in model
– Simplifies integration when Cisco coexists with other PBXs
– Customizable for a company’s unique needs
Better TCO than other vendors
– Far fewer servers, much better scalability
– No rip and replace
– Deploy on lower cost platforms
Not locked in to proprietary solution
– Multiple clients, multiple servers, multiple mobile devices
We are a Microsoft shop –Why would we buy Lotus/Cisco Solution?
Solution fully integrates into Microsoft Office and Outlook environment
As the industry’s #1 UC and Networking providers*, IBM andCisco can deliver proven solutions with a long history of addingvalue into existing Microsoft infrastructures
Lotus Sametime software runs on your Microsoft Windows® ServerSystem environment
Lotus Sametime software can leverage your existing MS Active Directory
Lotus Sametime software runs on your Windows desktops
Lotus Sametime software runs on your Windows Mobile devices
Lotus Sametime software integrates with Microsoft Office and Outlook
*Source: IDC “Worldwide IP PBX and Hardware Desktop IP Phone 1H06 Vendor Shares”, 2006
What Press and Analysts are saying
“Microsoft, late to the field…”
– The New York Times
“IBM has started to become synonymous with interoperability and open source…”
– Matt Brown,
Senior Analyst at Forrester to InfoWorld
“IBM has chosen to approach the market with
technology that can leverage companies’
existing telephone systems, while Microsoft
has made it clear that it hopes to one day
replace those systems with software-based
communications running on servers.”
– Network World
“A year or two ago the knee jerk reaction was,
‘I’m going to partner with Microsoft.’
Now vendors are recognizing IBM Lotus has
a very mature Unified Communications
product with a significant user base."
– Melanie Turek
Principal Analyst, Frost & Sullivan
The opportunity for you:One Business Partner’s view of IBM’s UC strategy
“Sametime’s evolution to a Unified Communications and Collaboration platform provides expanded cross-practice opportunity....”
National Construction Contractor:Existing Lotus Notes/Domino customer with Cisco VOIP
Initial interest: limited IM within Lotus Notes
Presented: Converging communications with Ciscotelephony into a single Lotus Sametime user experience
What the customer bought:
– Full Lotus Sametime licensing for entire organization
– Services for Lotus Sametime implementationand integration
– Additional Cisco software licenses
– Services for Cisco software upgrades
The opportunity for you: Services and Hardware
Software
5X
Hardware
3X
Services
The Cisco ReseIler Program for IBM Lotus Sametime
Cisco partners can resell Lotus Sametime from Cisco price list
Benefits
Complete UC solution based on market leaders
Added vertical value – Lotus Sametime Solution Ecosystem
Expanded Lotus product opportunities
Next Steps
Visit /Join IBM PartnerWorld: www.ibm.com/partnerworld
For general information on Lotus Sametime go to www.ibm.com/lotus/sametime
Plan to join us at Lotusphere® 2008, Orlando, Jan 20-24.Register at www.ibm.com/lotus
Visit IBM Demo area tonight
Key Contacts
Cisco: Mark Leone at [email protected] or your Cisco account manager for more information
IBM: Glenn Newlove at [email protected] or Brent Wolfe at [email protected]
Open ecosystem and extension model
Integrated solutions for organizational
effectiveness and innovation
Unmatched, holistic approach to themarket and our mutual customers
IBM & Cisco:A Global Unified Communications Alliance
© 2007 IBM Corporation
®
Thank you
