Upload
others
View
21
Download
0
Embed Size (px)
Citation preview
CASE STUDY: IBM
Knowledge sharing and collaboration via social networks – internal and external
Martin Švík, PhD. – IBM Analytics Platform Technical Leader for CEE/RCIS
AGENDA
�IBM INTRODUCTION
�IBM COLLABORATION TODAY
�INTERNAL COMMUNICATION
�EXTERNAL COMMUNICATION
�IBM COLLABORATION ROADMAP
�Q&A
IBM CASE STUDY INTRODUCTION
�MULTINATIONAL IT ENTERPRISE SOFTWARE, SERVICES, HARDWARE
�430 000 EMPLOYEES
�200 COUNTRIES
IBM INTERNAL COMMUNICATION � Information, Knowledge share
and expertise
� Virtual Collaboration
� Effective Education
� Tallent & Expert
Identification, Search
• 7x24x365 – Collaboration
CORPORATE PROFILE� Realtime messaging � Email � Applications � Mobility
Topics and areas
Topics and areas
InterestInterestJoin GroupsJoin Groups
Proffesional informationProffesional information
ColleaguesColleaguesActivitiesActivities
Connections and Contacts
Connections and Contacts
IBM INTERNAL COMMUNICATION - CONNECTIONS
EXTERNAL COMMUNICATION
© 2015 IBM Corporation
4
https://twitter.com/mihazehttps://cz.linkedin.com/in/mihaze
https://www.facebook.com/miroslav .hazerhttp://m-hazer.tumblr.com (blog)
IBM EXTERNAL STRATEGY Make clear, who you are ..
IBM COLLABORATION ROADMAP
IBM VERSE AND CONNECTIONSComplementary experiences and entry points to the full enterprise social
solution
IBM Connections S1
Enterprise Social Solution IBM Notes/Domino
user
Expand to social from email
The social user The mail user
Meetings
Social
Chat
IBM Connections user
Reimagine the mail experience
Focus
Find
Find
Me to We
Focus
Me to We
Focus
Me to We & Focus
IBM VERSE
WATSONA new partnership between humans and computers
Scaleexpertise by elevating the
consistency and objectivity of decision making across an
organization.
Enhancethe cognitive process of
professionals to strengthen decision making in the
moment
Acceleratedevelopment of expertise in
others by capturing the expertise of top performers
© 2014 International Business Machines Corporation
Understands natural language and human style communication
Adapts and learns from training, interaction, and outcomes
Generates and evaluates evidence-based hypothesis
12
3
• Understands me
• Engages me
• Learns and improves over time
• Helps me discover
• Establishes trust
• Has endless capacity for insight
• Operates in a timely fashion
Watson combines transformational capabilities
Watson:
IBM 360 DEGREE OF EMPLOYEE & CUSTOMER
OUTCOME
�IBM OWNs Collaboration and Analytics solutions
� IBM Connections, IBM Verse, IBM Sametime, IBM Watson
Analytics, IBM Watson Data Explorer
�We offer many Experts
�Implementation, adoption
�We can help with FUTURE - internal and external
communication, collaboration
Q&A
WATSON - HUMAN CAPITAL MANAGEMENT