STRABAG Property and Facility Services · E-mail notifications Following Service Level Agreement criteria Generating data for invoicing. Help Desk Recording and evaluation of operation

STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.skwww.strabag-pfs.sk

STRABAG Property and Facility ServicesCOMPLETE REAL ESTETE MANAGEMENT FROM A SINGLE SOURCE

www.strabag-pfs.sk

STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk

STRABAG at a glance

- Housing- Commercial and Industrial Facilities- Public Buildings- Production of Prefabricated Elements- Civil Engineering- Bridges- Power Plants- Railway Structures- Roads, Earthworks - Hydraulic Engineering, Waterways,

Dyking- Landscape Architecture and Developm.- Paving- Large-Area Works- Sports & Recreational Facilities- Protective Structures - Sewer Systems- Production of Construction Materials- Special Ground Engineering- Offshore Wind Plants

North + West:Germany, Poland, Benelux,

Scandinavia

South + East:Austria, Switzerland, Czech Rep.,

Slovakia, Hungary, RANC, SEE

International + Special Divisions

RANC = Russia and neighbouring countries, SEE = South-East Europe

- Housing- Commercial and Industrial Facilities- Public Buildings- Production of Prefabricated Elements- Civil Engineering- Bridges- Power Plants- Environmental Technology- Railway Structures- Roads, Earthworks - Hydraulic Engineering, Waterways,

Dyking- Landscape Architecture and Developm.- Paving- Large-Area Works- Sports & Recreational Facilities- Protective Structures - Sewer Systems- Production of Construction Materials

- Housing- Commercial and Industrial Facilities- Public Buildings- Production of Prefabricated Elements- Civil Engineering- Bridges- Power Plants- Roads, Earthworks - Large-Area Works- Sports & Recreational Facilities- Protective Structures - Sewer Systems- Production of Construction Materials- Offshore Wind Plants- Tunnelling- Real Estate Development- Infrastructure Development- Operation/Maintenance/Marketing of PPP

Projects- Property & Facility Services

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STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk3

Core markets in Austria, Slovenia, Croatia, Hungary, Slovakia, Czech Republic, Poland, Germany, Switzerland, Belgium, Netherlands and Russia

10 200 professionals in 12 countries

Extensive network guaranteeing local availability and proximity to the client

22 million square meters of managed net internal area at about 52 000 properties across Europe

STRABAG PFS Markets

Leading Real Estate Services Provider in Europe

Core marketsGrowing markets

Highlights

Rest of world 6%

Central and Eastern

European countries

30% Austria 15%

Other European countries

8%Germany

41%

STRABAG SE Market Share

Source: Deloitte building report, annual reports


STRABAG Property and Facility Services in Slovakia

Regional Coverage

We are here for you

Call Center and Help Desk

Bratislava

Western Slovakia – 4 locations

Central Slovakia – 3 locations

Eastern Slovakia – 3 locations

24 hour Call center

Help Desk

Monitoring and evaluation of

announced incidents

Monitoring of costs for

incidents removal

Quick response times

STRABAG Property and Facility

Services holds the following

certificates:

ISO 9001:2008

ISO 14001:2004

OHSAS 18001:2007

ISO 27001:2005

Focus on Quality

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STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk5

COMMERCIAL FACILITY MANAGEMENTTECHNICAL FACILITY MANAGEMENT

INFRASTRUCTURAL FACILITY MANAGEMENT REAL ESTATE MANAGEMENT

Renting and letting

Space optimization

Location concepts

Real estate consulting

Relocation management

Tenant representation

Due Diligence

Our services

Cleaning services

Winter and summer maintenance (external areas)

Reception and Security services

Mail room and internal mail services

Registry and archive services

Moving services

Environmental management – waste management

Operation of technical equipment

Periodical inspections, revisions and services

Repair and maintenance

Fault management

Energy management and certification

Fire safety, civil safety, work safety and drivers safety -e-learning courses

Planning, building and construction services

Property management

Cost management

Contract management

Real estate accounting

Real estate performance management

Reporting


Complete services around your real estate

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Cleaning

Windows and building exterior cleaning

Winter maintenance

Special cleaning

Reception

Gardening

Commercial Facility management Real estate management

Operations and maintenance

Inspections

Maintenance

Repairs

Security

Reconstructions

Moving management

Documentation

Handicraft services


One Face to the Customer

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Object Manager

One contact person

No time-delay between single services

Permanent availability and quick response times thanks to split competencies

Example: Operation phases01

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Cleaning personnel Mon-Fri

Object manager Mon-Fri

Maintenance worker Mon-Fri

Service technician Mon-Fri

Object manager, quality control, optimisation suggestions

Reinstatement and inspections based on plans

Stock cleaning

Office cleaning

Maintenance worker 1

Uprat. kuchyne

Office cleaning

Evening cleaning

Office cleaning

Office cleaning

Maintenance worker 2


CAFM system - benefits at a glance

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Requirements for maintenance and repairs through interface over the internet

Overview of the work progress of requirements

Generating work orders (service protocols)

Overview of planned and actual costs

Attaching documents to requirements

E-mail notifications

Following Service Level Agreement criteria

Generating data for invoicing

Help Desk

Recording of real estates, technical equipment, spaces and engineering structures

Recording and evaluation of operation data

Cost allocation of energies and services

Automation of invoicing for services

Maintenance of technical equipment

Tracking of operation and service costs

Workflow tracking of requirements

Facility Management


E-learning - online obligatory trainings

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Health and work safety

Fire protection

Civil protection

First Aid

Driver´s trainings

Specialized professional courses

Types of e-learning courses

Significant costs savings

Learning Management Systems

Measurability of added value

Effective consultations and information update system

Education any time and anywhere

Up-to-date to legislation

User friendliness and content interactivity

Benefits


Our references

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Fire and civil protection, Environmental ServicesComplete FM Services

Complete FM Services


Technical FM Services, Cleaning


Technical FM ServicesTechnical FM Services

Technical FM Services Cleaning managementTechnical FM Services

Technical FM Services


Contact

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Address

STRABAG Property and Facility Services s.r.o.Dunajská 32, 817 85 BratislavaTel./Fax: +421 2 5292 5208 e-mail: [email protected]

Sales Director

Tel.: +421 911 810 178Fax: +421 2 5292 5208 e-mail: [email protected]

Miroslav Slávik

CEO

Tel.: +421 903 401 821Fax: +421 2 5292 5208 e-mail: [email protected]

Martin Belan

Documents

STRABAG Property and Facility Services · E-mail notifications Following Service Level Agreement criteria Generating data for invoicing. Help Desk Recording and evaluation of operation