32
UK DATE 1 Cycle 1 - Log into ICWC via transaction CRM_UI Meas After loading, press F11 2.65 1.84 4.27 1.71 2.03 2.29 Total in secs 14.79 DE DATE 1 Cycle 1 - Log into ICWC via transaction CRM_UI Meas After loading, press F11 Maganito 2.9 2.29 5.69 2.42 2.53 2.62 Total in secs 18.45 FR DATE 1 Cycle 1 - Log into ICWC via transaction CRM_UI Meas Click on the Interaction Center WebClient tab/button Fill into the Surname field and Postcode Doreen PA2 7SF Input customer Doreen PA2 7SF (4401624440) / Conners PA2 123 (4401624443) Press on the Search Customer button Select the Dishwashing Press the Service Order button Press on the Repair button Select into the Symptom Code dropdown Drying Time Too Long Select into the Payment Details field Charges Accepted Hit the Appointment button Select the first date with Interval Group All Day Press Cancel and RESET buttons (DO NOT PRESS SAVE or END AND SAVE!) Click on the Interaction Center WebClient tab/button Fill into the Customer ID field Input customer Maganito / Trinidad, J Press on the Search Customer button Select the Dishwashing Service Number 851156761930 / 851176310981 Press the Service Order button Press on the Repair button Select into the Symptom Code dropdown Drying Time Too Long Select into the Payment Details field Charges Accepted Hit the Appointment button Select the first date with Interval Group Ganzer Tag Press Cancel and RESET buttons (DO NOT PRESS SAVE or END AND SAVE!)

Speed Test Bcp UK de FR 2013 CRM 7 0-Sept

Embed Size (px)

DESCRIPTION

ok

Citation preview

UKDATE 1Cycle 1 - 10.00cetLog into ICWC via transaction CRM_UIMeasureAfter loading, press 11 !"#$1"%&&"!'1"'1!"()!"!*Total in secs1&"'*DEDATE 1Cycle 1 - 10.00cetLog into ICWC via transaction CRM_UIMeasureAfter loading, press 11 Maganito!"*!"!*$"#*!"&!!"$)!"#!Total in secs1%"&$FRDATE 1Cycle 1 - 10.00cetLog into ICWC via transaction CRM_UIMeasureClic+ on t,e Interaction Center WebClient ta-.-uttonill into t,e Surnae /eld and !ostco"e Doreen!#$ %SFInput custo0er Doreen !#$ %SF 1&&01'$&&&02 . Conners !#$ 1$(1&&01'$&&&(23ress on t,e Searc) Custoer -utton4elect t,e Dis)*as)ing3ress t,e Ser+ice ,r"er -utton3ress on t,e Re-air -utton4elect into t,e Sy-to Co"e dropdo5n Drying Tie Too .ong4elect into t,e !ayent Details /eld C)arges #cce-te"6it t,e #--ointent -utton4elect t,e /rst date 5it, Inter+al 0rou- #ll Day !ress Cancel an" RESET buttons 1D, 2,T !RESS S#3E or E2D #2D S#3E45Clic+ on t,e Interaction Center WebClient ta-.-uttonill into t,e Custoer ID /eldInput custo0er Maganito 6 Trini"a"7 83ress on t,e Searc) Custoer -utton4elect t,e Dis)*as)ing 4ervice 7u0-er 9:11:'%'1;(0 6 9:11%'(10;913ress t,e Ser+ice ,r"er -utton3ress on t,e Re-air -utton4elect into t,e Sy-to Co"e dropdo5n Drying Tie Too .ong4elect into t,e !ayent Details /eld C)arges #cce-te"6it t,e #--ointent -utton4elect t,e /rst date 5it, Inter+al 0rou- 0an