Soft Skill Training e-Brochure

Kedarnath Donepudi

Soft Skill & Behavioural Training

#404, Park View Enclave, MIG 899,900, KPHB 3rd

Phase, Kukatpalli, Hyderabad, 500072.

Mobile: 8143622558, Email ID: [email protected]. LinkedIn: https://in.linkedin.com/in/donepudikedarnath

Benefits to your Organization of our soft skill training: -

Students or Employees in whatever capacity they work, commercial sense in them is

most important. Our training programmes are aimed at bringing commercial sense

among your Student or staff members.

Though duration of training programmes is just for couple of days, these programmes

have been developed after years of research and are being improvised continually.

Businesses of 21st century demand creation of knowledge repositories. By training

your students /staff, you will be able to expand knowledge base of your Students /

employees.

It is the culture that fosters, sustains or holds the growth of the Organization. Our

training programmes are aimed at making organisation culture conducive to the

growth of your company.

A wide array of training programmes through which you can develop your Students or

employees: -

For Executives and Asst Managers For GM, DGM, AGM and Managers

Personality Development

Time Management Skills

Professional & Business Etiquettes

E-mail Etiquettes

Interpersonal Skills

Superior Customer Service

Effective Managerial/Supervisory Skills

Training on Retail Management

Effective Selling Skills

How to be a Team Player

Time & Stress Management

Conflict Handling Skills

Effective Decision Making Skills

Assertion Skills

Team Building Skills

Behaviour Management or Interpersonal Skills

Career Development of your Subordinates

Team Leadership/ Organisational Leadership

Mentoring - how to share your Wisdom?

Behavioural Interviewing Skills

Presentation Skills

E-mail Etiquettes/Business Writing for Managers

Transaction Analysis

Negotiating Skills

Effective Selling Skills

How to Build Organisational Culture

Creative Thinking and Problem Solving

For Students

Personality Development

Corporate Employability

SWOT Analysis of your Career

Group Discussion

How to Attend Interview

Consulting Services

Training Programme “Train the Trainer”

Setting up Training Departemnt of your company

Mission Statement

Every Organization incurs two types of costs – visible and invisible. By imparting

soft skills training, we help Organizations to control invisible costs

Kedarnath Donepudi





Pre-training

Questionnaire is sent 15

days before training

Training Process: -

Past and current clients belong the following industries: -

IT Companies, Hotels & Resorts, Facility Providers, Courier/Cargo, Security Services,

Education Institutions, Overseas Recruitment, Healthcare, Financial Services, Construction and

Public Sector Units

Training methodology: - During the sessions, training may happen but learning may not. To

avoid this contradiction, We take up role of a learning facilitator by making interative training

sessions, customising training programmes that meet client’s requirements. In addition to this,

our learning sessions include psychometric tests also. Psychometric tests give insight to the

learners on the development that they require.

Train to Develop the Employer Brand for

Competition Culture Change

Quality Policies &

Procedures

Performance

Management

External Reputation

Customer Focus

Change Management

Execution of the

Training

Post-training

evaluation after 1-3

months of training

Kedarnath Donepudi





Module-wise Details of the Training Programmes

Personality Development or Personal Branding for Careers Success - 2 days

What is Personality

Determinants of Personality

Know your Personality - Keirsey’s Temperament Sorter Test

Positive Thinking

How to Build Positive Self-esteem

SWOT analysis

How to handle Adversities

Time Management or How to be a Time Manager – 1 day

Characteristics of Time

Pareto Principle

Have you done Job Analysis of your Job?

What are Time Wasters?

What is Procrastination?

Time Management Tools

Personal Goal Setting

Delegation

Theory of Time Management by Stephen R Covey

Day-to-day Time Management Techniques

Stress Management – 1 day

What is Stress? Optimum Stress level

Your Personality & Stress

Symptoms of Stress

Identifying likely Stressors

Five ways of Dealing with Stress

Anger – combat with the enemy within

Communication Skills or Connectivity and Interactivity – 2 days

What is Communication? The Process of Communication

When Communication should happen? Formula of Communication

Communication & Perception

Barriers in Communication

Questioning Skills

Listening Skills

Telephone Techniques

Business Writing Skills

In the training

modules,

psychometric

tests are

conducted

Kedarnath Donepudi





Interpersonal Skills – 1 day

Assessing your Ability to Deal with People

Group Interactive Skills – Initiating Skills, Supporting Skills, Clarifying Skills

Your Interaction – making requests, refusing requests, giving advice, disagreeing,

interrupting, bridging etc

The difficult Personality Types

Team Building – 2 days

Self-perception Inventory of the Team Members

Group Vs Teams

Attitude required to build Team

12 C’s of the Team

Types of Dysfunction in a Team

Five Dysfunctions of the Team

Leadership Techniques – 2 days

What is Leadership?

Leaders Vs Followers

Managers Vs Leaders

Test your Leadership Potential

Your Personality – Conduit of Leadership

Team Leadership

Getting Organised

Problem solving

Leadership & Conflict Resolution

Assertiveness and Leadership

Creation of Intangible Assets

Supervisory/Managerial Skills – 2 days

Fundamentals of Supervision

Your Attitude and Productivity of your Staff

How to Demonstrate Authority

How to Delegate

How to Coach

How to Counsel

How to deal with Special problems

Conducts

non-adventurous

outbound training

on Team Building

also

Kedarnath Donepudi





Employee Engagement through Effective Conflict Handling – 1 day

Transition from engagement to disengagement

What is Conflict?

Critical Features of Conflict Management

Types of Conflict

Conflict Resolution Techniques

Conflict and Organisational Culture

Behavioural Interviewing – 1 day

A brief about Recruitment Process

Interview - its significance in the recruitment process

Some Dos and Don’ts while conducting interview

Some Standard Questions and their expected Answers

What is Behavioural Interviewing? How is it different from Traditional interviewing?

What is STAR Technique?

Some competency based questions and their expected answers.

Personal Excellence (half day for each module)

How to take and give feedback?

How to conduct Performance Appraisal?

Building Organisational Culture

Emotional Awareness

How to find Creative and Innovative Solutions

How to be a Motivator

Decision Making

Mentoring - how to share your Wisdom? – 2 days

What makes a good Mentor?

What Mentors do?

Manager Vs Mentor

Adapting & Managing a Change

Dimensions of Mentoring

Mentoring Process

Productive Confrontation

Kedarnath Donepudi





Assertion Skills

What is your Behavioural Profile?

Different types of Behaviours

What are Assertion Skills

What are the Barriers in Assertive Behaviour

What are different Basic Assertion Techniques

Assertion Techniques in Responding and Initiating

Negotiating Skills – 1 day

The concept of Negotiation

The Phases and Skills of Negotiation

How to Respond Resistance from others

Using DISC to understand Negotiating Styles

Responding to Unfair Tactics

Practice Negotiations

Anger Management – 1 day

Anger – the enemy within, its ill-effects on the body

Sources of the anger

Anger management strategies

Other techniques to manage the anger

Effective Selling Skills – 3 days

What is Sale? Primary skills of Salespersons

Preparation of Sales Plan, Why people buy?

Preparing for the Sales Interview, Grooming Skills

Structuring the Sales Call

Setting Agenda – Questioning Skills

Setting Agenda – Listening Skills

Identifying Needs – Buying Behaviour

Presenting the Solution – FAB Exercises

Effective Closures

Documents

Soft Skill Training e-Brochure