S.no Content of RFP requiring Clarification(s) Points of ... Clarifications by Volume_Volume 1 (1).pdf · S.no Content of RFP requiring Clarification(s) ... make it accessible through

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1 11 1.2 Principles of open data, open standards and open

APIs will be ingrained in the designs of all information

systems.

How do you ensure all the systems provide open standards

APIs? Do you want to have tools / solutions that can enforce

open APIs that ensure inter operability between multiple

Application systems?

SI should propose suitable technical

solution based on requirements.

2 12 1.2 Compliance with Industry Open Standards As per mentioned in the RFP document, department has the

rquriement of the solution which are in principles of open

data, open standards and open APIs will be ingrained in the

designs of all information systems.

So taking this into consideration, we suggest that BPM based

workflow management System should be compliant to

industry open standards such as BPEL, BPMN, WFMC, etc.

SI should propose suitable solution as

per industry standard formats.

3 12 1.2 Industry Standard Open Formats Since the Document Management System will be storing

critical documents of various departments & citizens which

need to be archived for long term, so is the department

looking at archiving documents in PDF/A format which is an

open ISO standard for long term archival and is now

becoming de-facto standard in most government projects in

India.

Please confirm.

SI should propose suitable solution as

per industry standard formats.

4 14 1.4 Data is protected from unauthorized use and

disclosure. This includes, but is not limited to

protection of pre-decisional, sensitive, source

selection-sensitive, personal and proprietary

information.

Amendment : Data Security is a wide ranging term and has

many connotations. Can you please specify the specific

industry and government certifications like ISO/IEC 27018,

HIPAA, FedRAMP, SOC 1 and SOC 2, as well as country-

specific standards like Australia IRAP, UK G-Cloud and

Singapore MTCS.that would need to be demonstrated by the

vendor to be more specific. Also please add encryption of

data at rest and data in motion.

Data standards applicable to GoI are

identified and listed out in standards

document.

5 15 1.5 It shall also be the responsibility of the SI to upgrade

the systems to the relevant standards, whenever the

standards are revised, during the currency of the

contract

can Relevant standards be specified ? Can SI raise CR for

upgradation of system ?

It's part of the SI responsibility.

As per revised RFP

uploaded on

Content of RFP requiring Clarification(s)S.no Points of clarification Clarification

Clarifications for queries raised for Volume 1 of the e-Pragati Primary Sector RFP 1

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6 19 Table 5 1. Promoting best practices in post-harvest activities

2. Establishment and management of Storage

&Market Yards

3. Ensuring the farmers get remunerative prices

4. Management of Rytu Bazaars

5. Administration of Agricultural Marketing

Committee

Reading all the functional requirements, it is written primarily

on how to facilitate closed auction for farmers produce

bought to a AMC. There are no full fledged functional

requirements for the rest of the objectives. Should the

Vendor take the responsibility to propose solutions to fullfill

the key objectives of the department?

Yes

7 21 3.2.1a Creation of Digital Content on best farm practices and

make it accessible through the PS Portal, mobile apps,

Krishi Vikas Kendras and MeeSevaKendras.Use of

IVRS in Kisan Call Centers to respond to specific

queries of farmers on farming-related problems

iii. Capture of crop condition through images taken

by the extension workers or the farmers using tablets

or the mobile phones, and providing expert advice of

scientists at the backend, communicated to the

farmer through the mobile medium.

iv. Forming Social Media Groups of Farmers to

enable sharing of best practices.

Can we assume under marketing, we have to provide place

holders for hosting best post harvesting techniques/practices

and make it accessible through the PS portal under, mobile

apps, Krishi Vikas Kendras and Meeseva Kendras, IVRS in

Kisan Call Centers, and also to use the extension workers to

capture the details of the crop name, approximate produce in

the respective units, approximate harvesting date and

minimum asking price from the farmer

Yes

8 22 3.2.1b Introducing modern SCM tools: An efficient supply

chain management is critical to both the department

in supplying the inputs like seed, fertilizers, plant

materials, fingerlings and semen but also to the

farmers in transporting their produce in the most cost-

effective and time-effective manner to the market.

Can we assume that under marketing, we will provide easy

discovery of authorized fertilizers, seeds, pesticides for

farmers to easily access them with transparent pricing and

buy them online ?

Yes

9 22 3.2.1d Analysis of soil health records of the last 5 years,

along with the crops grown during the period,

rainfall, irrigation, yield and other parameters, to

arrive at a plan for maximizing micro-nutrient

corrections, through focused interventions.

a) What’s the baseline/standards for soil health condition?

b) For analysis of soil health, what micro level focus is

required in area wise? Do we need to do soil analysis per

square kilometer/ village/mandal wise for all the districts in

Andhra Pradesh?

c) Do we procure the forecasted Rainfall information?

d) Do we need to create the batch jobs to run in regular

intervals?

a) Self explanatory

b) As per the standards provided by the

department.

c) No

d) Yes


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10 22 3.2.1d The following scenarios are prescribed as an initial

set to be designed by the SI and implemented using

the DataLyticsplatform, which is being established as

a component of the Core package of e-Pragati.

Question : Realization of these scenarios would need data

sources which may be external to what is presently available

to the government. Meteorological data , stock exchange data

etc may need to come from external data sources. What's the

plan to integrate this ?

a) Do we need to procure data like economic factors, crime

etc.?

b) Do we procure the suicide cases data?

More details about use cases,

methodologies, data acquisition and

management plan will be available in

Core/DataLytics RFP.

11 21 3.2.1a Creation of Digital Content on best farm practices and

make it accessible through the PS Portal, mobile apps,

Krishi Vikas Kendras and MeeSevaKendras.Use of

IVRS in Kisan Call Centers to respond to specific

queries of farmers on farming-related problems

iii. Capture of crop condition through images taken

by the extension workers or the farmers using tablets

or the mobile phones, and providing expert advice of

scientists at the backend, communicated to the

farmer through the mobile medium.

iv. Forming Social Media Groups of Farmers to

enable sharing of best practices.

Can we assume under marketing, we have to provide place

holders for hosting best post harvesting techniques/practices

and make it accessible through the PS portal under, mobile

apps, Krishi Vikas Kendras and Meeseva Kendras, IVRS in

Kisan Call Centers, and also to use the extension workers to

capture the details of the crop name, approximate produce in

the respective units, approximate harvesting date and

minimum asking price from the farmer

Yes

12 23 3.2.2 As the farmer's identity can be established through

use of Aadhaar or the Farmer Id generated at the

time of one-time registration at the Portal, the online

farms should not ask for the other details like

address, Sy no, mobile number etc

Amendment: Aadhar is not mandatory as per Supreme Court

Guidelines and then the only dataset that will be captured will

be with the name of the farmer. There is a potential for large

scale data duplication or unclean data. Recommendation is to

use biometrics(iris / fingerprint) at one time registration and

the cross verification of the same every time to ensure

accuracy. Add the need to incorporate a master data

management system which prevents de-duplication at

creation time amd can operate as the system of truth for all

farmer data.

People Hub unique id will be used to

manage all farmers data. More details

will be available in Core Pkg RFP.


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13 22 3.2.1d Prediction of commodity prices for the next 6 months

to 1 year, and disseminate the information to the

farmers, to enable them to take informed decisions

on storing their non-perishable agricultural produce

and sell them at the most appropriate time.

a) Is prediction of commodity prices only for significant non-

perishable agricultural produce or for all type of produce? Are

any crops shortlisted for price prediction?

b) Do we need to predict the price for state level / district

level / yard level?

c) Do we need to create the batch jobs to run in regular

intervals?

More details will be available in


SI need to propose the suitable solution

based on requirements.

14 22 3.2.1d Real-time analysis of climatic conditions, early

detection of sporadic pests in AP and the neighboring

states and other pertinent parameters to predict pest

attacks on agricultural crops and

fish/prawn ponds and enhancing the preparedness

for the same through appropriate advisories to

farmers and by adequate stocking of inputs required.

a) Will we get the forecasted information of temperature,

moisture etc?

b) Any standards/baseline for adequate stocking of inputs

required?

c) Do we need to consider the Animal Husbandry also?


intervals?





15 22 3.2.1d Analysis of global commodity prices and provision of

advisories to farmers on the export markets to be

preferred for exporting grain and horticultural

products.

a) Do we procure the data for significant commodities across

the globe?

b) Do we need to consider the Aqua Culture crops also?

c) What are the crops that we need to analyze in Agriculture?


intervals





16 24 3.3 3.3 Deployment Model Amendment : Please specify the security standards

certifications specifically like ISO/IEC 27018, HIPAA,

FedRAMP, SOC 1 and SOC 2, as well as country-specific

standards like Australia IRAP, UK G-Cloud and Singapore

MTCS.

No change

17 24 3.3 3.3 The application and data shall be hosted in a

cloud data center located in India.

Amendment : No mention of environmental sustainability of

India based cloud data centers. Please add requirements of

environmental sustainability so that e-pragati can become a

model project for others to emulate by way of reducing

carbon footprint.

No change


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18 23 3.2.2 Regarding AADHAAR authentication As per mentioned in the RFP document, "Aadhar based e-

Authentication for the individuals citizens/farmers".

So in order to achieve the objective of integration with

Aadhar based e-Authentication, we recommend that the

mobile application should have the capability to capture the

citizen details by capturing QR code printed on Aadhaar card

and real time validation from Aadhaar server.

More details will be available in Core Pkg

RFP.

19 24 3.3 Who is responsible for procuring the Public Cloud Hardware,

Software and Big Data.

Big data is not the responsibility of SI.

20 22 3.2.1b Introducing modern SCM tools: An efficient supply

chain management is critical to both the department

in supplying the inputs like seed, fertilizers, plant

materials, fingerlings and semen but also to the

farmers in transporting their produce in the most cost-

effective and time-effective manner to the market.

Can we assume that under marketing, we will provide easy

discovery of authorized fertilizers, seeds, pesticides for

farmers to easily access them with transparent pricing and

buy them online ?

Yes

21 25 3.4 SI needs to integrate existing Legacy applications with

Primary Sector packaged applications. SI should

validate list of all the applications which shall be

integrated with PS mentioned in RFP.

SI needs to Conduct ‘due diligence’ on the identified

applications as to whether each of them can be

integrated with the PS Packaged Applications, with or

without appropriate modifications/ customization.

The following factors are needed to be considered in

this regard:

The application should have been developed on a

web-based architecture, using SOA, with centralized

databases

The application is certified from security and

functionality perspective

The development environment used by the

application is compatible with the target environment

of e-Pragati

Considering the tight timelines, will existing vendors provide

required SOA interface for the applications that needs to be

retained / integrated into PS framework along with in person

support, training and manual on these SOAs.

Yes, these will be provided by existing

service providers.


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22 23 3.3 Criterias for the selection of Public Cloud

Infrastructure should include in depth the security

and privacy offering, standard certifications and

attentations which are being followed in advanced

regions who already have matured and critical

applications deployed on cloud

Considering the criticality of the application, a kind

submission to the department to that they consider

appropriate certifications and attestations such as ISO 27001,

EU-US Safe Harbor framework SOC 1 and 2, PCI-DSS and

HIPAA for choosing the Public Cloud Infrastructure.

Minimum ANCI/TIA - 942 standard - 3

rated (or equivalent) India based cloud

DC shall be considered.

23 27 3.4 Eventually over a period of time, after existing server

and storage hardware attains EOL (End of Life),the

hosted legacy applications shall be migrated to cloud.

Amendment : Add requirement by specifying that preference

will be given to SaaS and PaaS offerings over IaaS. SaaS and

PaaS will greatly reduce dependency on SI for maintenance

and upgrades and make the application robust , truly cloud

integrated in pay as you go model. Please add requirement

for deployment of cloud accelerators to enable faster

migration of hosted legacy applications onto the cloud. Also

please specify that cloud services vendor has to guarantee

availability at 99.95% of the time. Cloud readiness of the on-

prem applications needs to be determined

SI has to select the appropriate model

or combination and, there will be no

preference to any model.

24 23 3.3 Cloud Data Center Please clarify the sufficient and necessary conditions for the

Cloud Data Center.

Cloud Data center should be available

within the India only.

The cloud should meet the SLAs.

25 23 3.3 Cloud Data Center Is it possible for application to be hosted outside India

accessing data hosted in India Data Centers through Secure

Mechanisms using concepts like Tokenization, Encryption etc

Cloud Data center should be available

within the India only.

26 25 3.4 SI needs to Conduct ‘due diligence’ on the identified

applications as to whether each of them can be

integrated with the PS Packaged Applications, with or

without appropriate modifications/ customization.

The following factors are needed to be considered in

this regard:

Kindly provide mapping of existing application with e-Pragati

application

for example: Mee-Kosam (existing application) - Grievance

Management (e-Pragati application)

Mapping of existing applications is

already provided in volume 1.


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27 27 3.4 All green field PS Package applications shall be

deployed on public cloud. Thesehave to be integrated

with existing legacy applications which were

deployed in SDC. The Cloud system will communicate

with SDC through an aggregation layer.Eventually

over a period of time,after existing server and storage

hardware attains EOL (End of Life),the hosted legacy

applications shall be migrated to cloud.

The vision of e-Pragati for PS Package applications is to

eventually move the entire applications to Public cloud

Infrastructure, however a hybrid solution should co-exist

between the legacy application and Green Field PS Package

applications. This will be a very critical architectural design

criteria which should ensure seamless movement of data and

business process between SDC and Public Cloud . This

become vital for the Department should consider the Public

Cloud Infrastructure to be truly Hybrid in Architecuture and

offers s Infrastructure as a Service & Platform as a Service and

is Hybrid-ready w.r.t to Hybrid Deployment, Hybrid

Integration, Hybrid Storage .

SI has to select the appropriate model or

combination.

28 23 3.3 Deployment Model

Considering the following factors, it is required that

the PS Package is fully deployed on a public cloud:

Request to change this statement like the following.

Considering the following factors, it is required that the PS

Package is fully deployed on a cloud enabled datacenter:

No change

29 27 3.4 Eventually over a period of time, after existing server

and storage hardware attains EOL (End of Life),the

hosted legacy applications shall be migrated to cloud

Clarification : if Email becomes End of Life, can we propose

alternate mailing solution (Commercial Of The Shelf), related

queries how many number of users, mail box capacity is

needed?

The current PS Systems do not have any

mailing solution in place and, it's only

referring server and storage hardware

EOL. Hence same solution can be

migrated to cloud on IaaS.

30 27 3.4 Does access to State Data Center (SDC) and Applications will

be provided To System Integrator (SI).

Yes - on a need basis.

31 29 Section

3.5.2,

Terms of

Payment

There would be rewards and penalties defined in

terms of timely completion and performance against

SLAs.

Considering the Non Functional requirements, involvement of

TPA and GoAP for approval process, there may be few SLAs

that can come under scope of discussions. Kindly mention the

Rewards and Penalities for PS Sector during Prebid

conference.

Please refer the Volume III section 2 &

section 3.

32 31 3.5.3 1. The SI will have to design a revenue billing and

collection module in conjunction with the

Registration module.

2. During the O&M period, the SI will have to assist

the respective department/ management in

monitoring the collection of the revenue.

It is assumed that SI shall develop revenue billing and

collection status module for the applications under scope.

For those applications to be integrated, respective vendors

shall provide interface to the billing modules so that SI can

use them for aggregration, if any.

No change


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33 31 Section

3.5.4

Read in

conjuncti

on with

RFP Vol II,

Page 48

3.5.4. Project period: All the 6 components shall be

implemented, including successful UAT, in a period of

18 months from the date of signing the contract. The

O&M period shall be 5 years from the date of GO

Live.

Total time given in Vol II is T+12 months against 18 months in

Vol I 3.5.4. Please clarify.

Yes, the O&M period will be 5 years from

the date of go-live or 6 years from the

date of signing of the contract,

whichever comes earlier.

34 30 3.5.3 1. e-Market, is an ongoing project being

implemented and funded by the Agricultural Market

Yards. Therefore, responsibility of the SI selected for

the PS Package is for the integration with the other

components of the PS Package and with the rest of e-

Pragati.

2. The Market Yards stand to gain from integration

with e-Pragati, through access to applications like the

DataLytics, Works Management, People Hub and the

other components of the PS Package.

3. A subscription-based revenue model is suitable,

with annual payments by the Market Yards.

The revenue model proposed seems to be only for AMC

usable software to conduct closed bidding for produce

bought into the market yards. What would be the revenue

model for other software to be implemented in order to meet

the objectives of the complete marketing department that

includes a responsive portal for discovery and online sale

(SCM) of inputs, farm-machinery, services rendered by post

harveting service units/logistics, post harvesting techniques

dessimation to farmers, direct farmer to retailer and

consumer transactions enablement,farmer to farmer

transactions enablement, inputting and dessimation/display

of current and future pricing trends to farmers,

administration module for complete marketing department

etc. Also all the existing modules needs to be integrated into

E-Pagathi modules and data bases. Most of them are

envisioned in the functional requirements of the RFP,

however a revenue model is not suggested. Should the

Vendor come up with a pricing model for this ?

Please refer to updated Form 2F in

Volume 2 for details on premium

services based revenue model.

35 29 3.5.2

Terms of

Payment

100% of theCapEx will be paid component-wise,

linked to the milestones and deliverables and subject

to satisfactory UAT at each stage.

Satisfactory UAT means customer agreed User Acceptance

test cases. Pls clarify.

It means the completion and sign off of

UAT test results, based on approved test

cases.


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36 32 Section

4.2 Read

in

conjuctio

n with

RFP Vol I,

Page 89,

Annexure

4

The result of BPR already done for 15 common

processes is provided in Annexure 4. In addition to

the same, the SI may, during the course of the

designing SRS, identify all other areas needing BPR,

especially the customer-facing processes, and reform

the same, in consultation with the departments.

Annexure 4 : Based on the BPR framework, improved

To-Be processes have been designed for these

rationalized services. A few To-Be processes are

discussed next for indicative scope covering process

description, responsibility matrix, service levels and

change requirements. These To-Be processes are the

core mechanism for processing the service requests

and detail out the optimum way by which the service

request will be processed and finally delivered to the

applicant.

Please confirm our assumption that GoAP has put a

consultant in place for process re-engineering work and GoAP

shall make available of AS-IS and To Be process for the

Primary sector RFP that are already approved by GoAP to the

SI selected for this opportunity. SI need to implement

software for those processes. Only in case of any new

process to be covered, SI shall do BPR for the same that may

get approved by GoAP within shortest time to ensure tight

timelines are met. Kindly elaborate the approval process for a

sample BPR.

Process re-engineering and forms re-

engineering is the responsibility of the

selected SI. As mentioned in the scope of

work and deliverables, the selected SI

needs to undertake these activities as

part of the Systems Study phase and

submit the updated FRS and get the

same approved by PMU.

37 33 4.4 It shall be the responsibility of the SI to prepare a

Reverse Traceability Matrix (RTM)covering all the

requirements defined in the SRS document, signed

off by the GoAP.

Timelines for Signing off from GoAP may not be under the

control of SI. Kindly elaborate the sign-off process and SLA

from GoAP.

PMU will be created for each package

with SMEs (department person) and

PMU will be made responsible for the

sign-off of deliverables.

38 32 4.2 4.2. Forms Re-engineering: Amendment : If biometrics can be integrated with the form wherever it is required.

39 48 5.2.4 5.2.4. Common Technical Services Our understanding is, SMS and e-mail server will be provided

by Dept.

is our understanding correct?

Yes

40 181 Annexure

14

Performance Provisions:

3. Response time of services shall remain within 2

second even during peak usage with 2 Mbps link.

Response time is defined as the time between when

user sends a service request and when he receives

response (output on the screen)

Response time of application / service shall be tested within

the LAN connectivity to Server. Overall Performance or

response may depend upon the type of bandwidth, RAM

usage and CPU loading at User Side.

As per RFP.


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41 33 4.4 It shall be the responsibility of the SI to prepare a

Reverse Traceability Matrix (RTM)covering all the

requirements defined in the SRS document, signed

off by the GoAP.

SI shall submit the RTM covering all requirements. However,

in view of tight timelines, request GoAP side governance

process (like deputation of exclusive officers for iterative

meetings facilitating and owning the sign-off. Suitable orders

for the Subject Matter Experts (SME) empowered for all Sign-

offs shall be issued along with contract along with their

exclusive availability.)


with a SME ( department person) and



42 34 4.7 SI to train all PS employees associated with e-Pragathi

and re-train in case of change requests.

User training shall be conducted may be conducted with

operations staff. Pl clarify whether training infrastructure &

availability of participants, and all training related expenses

shall be borne / reimbursed by GoAP. Re-trainings on the

same subject for reasons attributed to GoAP decisions (like

change of staff, performance of staff etc) requested shall be

costed seperately.

This is explained in "Form 2 C - Training

and Change Management Cost" of

Volume 2 of the RFP.

43 28 3.4 The Primary Sector Application needs to be deployed

on a cloud and there will be a dedicated link

commissioned to integrate the cloud with the SDC.

There willbe 10 MBPS link between the SDC and the

PS Package on Cloud – This link should be scalable

upto 1 GBPS as per the demand. A VPN connection

will be provided for this link.

Request to change this statement like the following.

If the Primary Sector Application deployed on cloud then

there is a dedicate link should be commission to do integrate

with existing SDC components.

There should be 1-2 Gbps links is required between SDC and

Cloud provider.

No change

44 34 4.7 4.7. User Training Does the user training include technical training as well to the

IT team if exists. Is there a IT team in place.

Please refer the table provided in section

9.4 - Training Need Analysis.

Location of training will be

Vishakhapatnam, Vijayawada, Tirupati

and Kurnool.

45 34 4.8 The core system(s) should use self-diagnosing

software for detecting and logging of component

failures. It should have the ability to initiate an alarm

that can be sent to the support Vendor and the

Primary Sector System operational technical

personnel by SMS and email.

Diagnosing critical hardware failures or warnings may be

captured by dianosing software.

Application related issues are viewed through Admin console.

Yes, but alerting mechanism should be

implemented.


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46 34 4.8 Diagnostic reports and software programming should

be available remotely (via a browser and VPN).

Amendment : Add requirement for enabling operations

management to be a cloud based operation. Enable a

customizable CLOUD BASED operations management suite for

enabling single unified control to the cloud and on-prem

applications and infrastructure. Create a single console to

enable access to all relevant and critical information.

SI has to provide a single console to

enable access to PMU, to monitor and

review all service information.

47 34 4.7 Regarding User Training Request you to please provide clarity about the no of users to

be trained as part of current project scope.

Details are already provided in Section-

9.4 page no.85

48 37 4.9 4.9. Deliverables

The following outlines detailed deliverables expected

from the SI, including timelines.

Since every deliverable is mandated to be reviewed and

approved by GoAP, Kindly elaborate the process of making

availability of GoAP officials to meet the timelines.


with a SME ( department person) and



49 37 4.9 Regarding Migration As migration of the existing data and documents is considered

as part of current project scope. So please provide the volume

and the type of data/documents to be migrated from the

existing application to proposed application.

This is SI's responsibility.

50 37 4.9 Regarding Source Code As per mentioned in the RFP document, source code

documentation is required as part of Project documentation.

With this our understanding is that, the department requires

the source code of the Custom development done for this

project. However if Source Code of COTS based solution is

required then same can be kept under the Escrow

Agreement.

Please confirm our understanding.

Source Code of COTS based solutions

need not be provided.


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51 32 4.3.4 Oncethe SRS is approved and design is started, the SI

shall prepare all necessary Test Plans (including test

cases), i.e., plans for Acceptance Testing.

Test cases for Initial and Final User Acceptance

Testing shall be developed in collaboration with

domain experts identified at the state nodal agency.

Initial and Final User Acceptance Testing shall involve

Test Case development, Unit Testing, Integration and

System Testing, Functional testing of Application,

Performance testing of the Application including

measurement of all Service

Levels as mentioned in this RFP and finally SI shall

also carryout Load/ Stress...............

Does the SI need to suggest the complete testing solution?

Who would own the licenses of the API test suite?

SI can suggest a suitable approach and

own the License.


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52 34 4.8 The vendor shall be required to provide operational

and maintenance services for

Primary Sector System including, all the connected

software and integrated components. This section

discusses the Operations & Maintenance services to

be provided by vendor with respect to Application

Software & supporting IT Infrastructure

Management.

Kinldy confirm the EMS tool is part of proposal which should

be unified solution covering larger areas of IT infrastructure

like Netwokrs,Servers,Applications, Database, Storage ,etc of

IT landscape.The agency shall verify the manageability of the

solution and its supporting infrastructure deployed using the

Enterprise Management System (EMS) proposed by the

selected Bidder. The Enterprise Management System should

provide End to End Monitoring of Complete IT Infrastructure

within the Single Module/Product without the need to install

multiple products and their separate databases. A single

solution should be able to monitor all of the below without

the need to install or configure additional modules / products:

Network Monitoring

Server Monitoring

Application Monitoring

Database Monitoring

End User Monitoring

Virtualization Platform Monitoring

Data Center Power Monitoring

Storage Monitoring

The proposed system must support multiple types of

discovery including the following:

IP range discovery – including built-in support for IPv6

addresses

Import data - from pre-formatted files (IPs, ranges, strings or

ports)

Seed router based discovery – Using route tables and SNMP

MIBs

No change

53 34 4.8.1 A. Overall monitoring and management of all IT

system software, application, database, and all other

services associated with these facilities to ensure

service levels, performance and availability

requirements as prescribed in the

RFP are met.

Please include an Enterprise Management Tool for Overall

monitoring and management of all IT System software,

application, databse and all other services associated with

these facilities to ensure service levels, performance and

availability through an unified solution.

SI is responsible for providing EMS also.

54 34 4.8.1 A. Coordinate with the network service providers to

maintain and ensure uptime and performance

requirements of the e-Pragati Primary Sector

Application.

Please include an Enterprise Management Tool for

manintaining and ensuring the Network uptime and

performance requirements of the e-Pragati Primary sector

application

SI is responsible for providing EMS also.


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55 General Requirement of Imaging capabilties in Enterprise

Mobility Framework

As per mentioned in the RFP, department has the

requirements for various services related to inspection,

survey etc, where in officials/field workers can use the mobile

applications for capturing the survey/inspection related

details & survey documents/reports through mobiles/tablets.

So imaging features become the important requirement of

mobile application framework. So our recommendation is

that mobile application framework should have below

mentioend features:-

a. Image compression, B/w conversion from color images

b. G4 compression for B&W, JPEG for color and gray scale

c. Multiple page document capture

d. Auto cropping, Auto orientation, perspective correction,

noise removal, geo capture

e. Image capture setting ( camera resolution, image type)

Please confirm.

As per industry standard formats.

56 36 4.8.4 The APTS, the State Nodal Agency should be able to

measure and monitor the performance in REALTIME,

the number of citizens touched through e-Services

each day, month and year,through appropriate tools

and MIS reports.

The application should have a web interface and

should publish online transaction volume data for

each service of each department & district and

provide a drilled down view to the lowest level of the

department.

Please include Application Performance Management tool

capable of monitorting the Performance of the Application at

Application code level and at Customer Experience level like

Avg Response time of a Transaction.

SI shall propose any industry approved

product to meet these requirements.

57 42 5.1 Application Architecture Which Data Hubs have to be considered to be part of the

Primary Sector packages.

Except IOT, all other hubs.

58 42 5.1 Application Architecture Can we propose or suggest applications which can be hosted

in the AP State Data Center.

To be deployed on the cloud.

59 42 5.1 What is the Order of e-Pragathi Applications to follow for

Development/Enhancement/Integrations.

No order has been defined. The SI is free

to propose a logical order as per process

flow design.


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60 42 5.1 Regarding Modules to be implemented Will there be any other application modules which needs to

be implemented/ automated as part of current project scope:

• Extension Management, • Loan & Subsidies Mgmt

• Input Management, • Insurance Management

• Farm Management, • Facilities & Asset Management

• Marketing , • Soil Health

• FMS, • Veterinary Services , • Cane Regulatory Mgmt

• Live Stock Mgmt

• Monitoring & Controlling

• Testing

• Diary Management

• Reporting & MIS

Please confirm.

The modules identified under Tier 3 and

Tier 4 of the e-Pragati Primary Sector

package are the only ones that need to

be developed by the SI. The SI also needs

to develop web services/interfaces to

connect and share data with Tier 1 and

Tier 2 applications as necessary. Please

refer to figure 4 in Volume 1 of the RFP.


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61 42 5.1 Regarding Modules to be implemented Will there be any other application with which the proposed

implemented primary sector services need to be integrated.

Please confirm.

• CFMS

• HRMS

• e-Procurement

• People Hub

• Land Hub

• e-Siksha

• Edu Gov

• Knowledge Management

• APp Store

• Disaster Management

• GIS

• CLGS

• Datalytics

• Scheme Mgmt

• License Management

• Mana Rashtram

• Dial.AP

• Gateways

• MeeSeva++

• e-PDS

• Case Management

• Project Management

• e-Market

• Engineering Works Management

• IoT Hub

IOT Hub is not in the scope of PS Pkg.

62 42 5.1 2. Tier I: The Tier I represent a set of 20 Applications

in the Portfolio of e-Pragati that are required to be

accessed by the users of PS package in their day-to-

day operations.

Can you please list all 20 application to be interfaced under e-

Pragati

The Tier 1 applications, which are 20 in

number, are the ones listed under Figure

4 - Logical View of the PS Package in

Volume 1 of the RFP. The SI needs to

create web services/interfaces that allow

the PS package to interact with these

applications.


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63 46 5.2 An indicative multi-layer architecture has been

proposed for the development of all new

applications.

Kindly list the new application to be created under e-Pragati All applications that fall under the Tier 3

and Tier 4 modules need to be newly

created.

64 44 Figure 4 Common Modules and Sub Modules Under Marketing Common modules, E-Market, E-Trading,

Sales and Distribution Management is depicted. Although it is

covered in the functional specifications, can we considered

this as a logical view of marketing aspects of PS ?

Yes

65 39 4.9(8) Development, Testing, and Deployment Plan which

should at minimum contain the following

a. Breaking the total scope into phases or iterations

b. Phase or Iteration-wise Identification of

requirements

for Software development

c. Phase-wise Testing and Deployment Strategy

d. Phase-wise User Sign-off Strategy

Would you recommend a solution for automated testing and

automated test case generation? This ensures complete and

appropriate test cases are generated, reducing waste and

enhancing application quality

Yes as long as the scope and coverage of

test cases and their results are verified

and signed off by PMU.

66 39 4.9(8) For each phase or iteration of Software development,

recommended deliverables are as follows

a. Test Plans – Unit, Integration, QA and User

Acceptance

b. Configuration management strategy

c. Pseudo code for Application Development

d. Source code, library files, DLLs, Programs and other

relevant software components

e. Updated & Final System Requirements and Design

Documents

f. Test Results

g. Fully functional Software Applications

h. User Sign off

i. Updated Requirement Traceability indicating

fulfilled

requirement

Would you recommend a solution for automated testing and




Yes as long as the scope and coverage of




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67 46 5.2 Proposed Architecture for e-Pragati PS Package

application is very futuristic and provides the vision to

leverage cutting edge technologies like IoT, Advanced

Analytics, Machine Learning, Mobility &APPS,

Seamless Integration Services, etc..

Considering the futuristic vision of e-Pragati and the array of

new cutting edge techologies which will be leveraged the

department should consider the Public Cloud Infrastructure

which can natively support these emerging technologies - IoT,

Machine Learning, Service Bus, Hybrid Deployments,

Comprehensive and Familiar Dev Environment . Having these

technologies built as native components of the Public Cloud

Infrastructure would enable robust security , easier adoption

of new technologies, less dependancy on third party tools ,

few vendors, better support and guidance from the Public

Cloud Service Providers.

SI can propose suitable technical

solution based on the requirements.

68 49 5.2.4 Caching Amendment : Add requirement of use of in-memory

technology and columnar databases in Analytics and

databases to enable faster response times for user queries



69 50 5.2.7 It should have the following minimum capabilities –

Web content management organizes a Web site, Web

pages and Web publishing processes.

Recommendation: Web content management should support

out of the box publishing from commonly used Word

Processing Applications by department users, this would

enable department users who are using commonly used word

procession applications to directly publish content on the web

& support Text Formatting, Image Embed, Table Embed

content




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70 49 5.2.6 Requirement of Business Rules Management System As per mentioned in the RFP document, "There are various

rules required for checking eligibility for schemes, credit

facilities and various subsidies initiated by government. These

business rules shall be made configurable by Admin users for

changing any criteria conditions.

So taking the requirement into consideration, we recommend

that department requires the Rule engine that should have

atleast the below mentioned capabilities in it:

1) Rule Engine should have a complete web based

environment for the design, definition, testing, rule

management operations and deployment of rules.

2) Rule Engine should have the web standard interfaces such

as Web Services Definition Language (WSDL), XML Schema

Definition (XSD), and Simple Object Access Protocol (SOAP) so

that it can communicate with other applications based on

open standards.

3) Solution should have the capability to deploy rules as the

web service.

4) Solution should have the capability to define rules through

“If else” statement or through “Decision Table”.

5) Audit logging of changes/modifications done in the rules.

Please confirm.

Yes


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71 49 5.2.7 Capabilities of Document Management System As per mentioned in the RFP,Document Management System

is one of the key requirements of the project. So based on the

current industry standards we recommend to include the

following specification to ensure best of breed Document

Management Solution:

Archival of Documents

- Categorization of documents in folders-subfolders just like

windows interface. There should not be any limit on the

number of folder and levels of sub folder

- Document Version Management with Check Out / Check In

- Extensive document and folder level operation such as move

/ copy, email, download, delete, metadata association etc

- Repository should be format agnostic

- Indexing of the documents on user defined parameters

- Association of the key words with the documents


72 50 5.2.7 Capabilities of Records Management System As mentioned in the RFP document, Records management

deals with the long-term archival or disposal of important

documents and records as well as any compliance or

regulatory action.

So with this our understanding is that the department

requires the integrated Records Management System which

has the below mentioned capabilities:

a. Capability to define retention policy, disposition policy etc

b. Capability to capture details about the electronic as well

physical records including warehouse location, box no etc.

c. Capability to track Physical records movement

d. Compliance with standards like DoD 5015.2, ISO 15489,

VERS etc.




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73 50 5.2.7 Capabilities of Scanning & Capture solution As per mentioned in the RFP document, the Document

management tends to deal with the capture capability so

based on our understanding there is a key requirement of

capture/scanning solution for scanning physical documents

coming to the department on daily basis as well as backlog

documents with support for following :

• Both bulk and web scan capabilities

• Document capture through mobile devices/tablets

• Automatic file and document separation using blank page

separator, barcode separator and fix page

Please confirm our understanding is correct.


74 50 5.2.7 Capabilities of Image Enhancement capabilities As per mentioned in the RFP document, "Image management

may deal with documents or records, but handles content in

the form of scanned images. Image management manages

the process of scanning, quality control, metadata capture,

and storage.

So based on this our understanding is that the proposed

solution for digitization/ scanning/ capture should take care

of automatic correction of parameters like improper

resolution, format/ compression not proper, skew, wrong

orientation, error in automatic cropping, punch hole marks

etc so that the quality of digitized data is ensured.



75 50 5.2.7 scanning Request you to please provide the calarity about the no of

locations from where the scanning activity would be

performed.

Respective department will provide

scanning devices as required.

76 149 Annexure

6

Reporting & Analysis

Dashboard mgmt, Farm profitability mgmt, MIS

reports, KPI reports, GIS reports

Are these part of this RFP's scope or will be covered in

Datalytics?

It is part of the Primary Sector Package

RFP's scope.


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77 23 3.2.2 No major e-Governance initiative will produce

desired impact unless it is accompanied by process re-

engineering. The following areas have been identified

as top candidates for process re-engineering so as to

simplify and eliminate processes and to integrate the

service delivery.

Please confirm our assumption that GoAP has put a

consultant in place for process re-engineering work and GoAP

shall make available of AS-IS and To Be process for the

Primary sector RFP that are already approved by GoAP to the

SI selected for this opportunity. SI need to implement

software for those processes. Only in case of any new

process to be covered, SI shall do BPR for the same that may

get approved by GoAP within shortest time to ensure tight

timelines are met. Kindly elaborate the approval process for a

sample BPR.

Process re-engineering and forms re-

engineering is the responsibility of the

selected SI. As mentioned in the scope of

work and deliverables, the selected SI

needs to undertake these activities as

part of the Systems Study phase and

submitted the updated FRS and get the

same approved from PMU.

78 47 5.2.2 The business logic for Primary Sector common

modules, Department specific modules and sub-

modules shall be designed as coarse-grained services

based on SOA principles and API based. This enables

the services to be re-used across modules and also by

external systems.

Do you want to ensure these APIs are inter operable in

nature?

Yes they need to be interoperable.

79 48 5.2.3 This is the persistence layer and consists of Data

Access components/APIs that interact with the

underlying database for CRUD

(Create/Read/Update/Delete) operations

How do you want to ensure the APIs that are exposed from

the underlying database are secured & there is abstraction of

the data to protect the database schema getting exposed?

Would you want to incorporate tools that can help with

designing & securing the data while exposing as APIs?

SI can propose technical solution based

on requirements.

80 120 Annexure

4

Requirement for Certificate/License Generation

System

As department will be generating different types of

Certificates and licenses,so our understanding is that

department requires a system to design template using drag

and drop based designer tool for creating different types of

Certificates and licenses.The system will support dynamic

data linking to fetch data from exam database and provide

flexibility to define different generation schedule for different

Certificate templates as per the process.

SI can propose the solution based on the

requirements.


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81 120 Annexure

4

Requirement for Certificate/License Generation

System

As department will be issuing different types of Certificates

and licenses which will get generated in bulk , so our

understanding is that the application required for Certificate

Management should support rule based generation, Digitally

signing all the generated Certificates/licenses,sending the

generated Certificates/licenses through print e mail,web

presentment channel.The Certificate/License Management

tool should have a ready integration adaptors for Enterprise

Content Management and Business Process Management

tool.Please confirm if the understanding is correct.

SI can propose the technical solution

based on the CLGS requirements.

82 77 7.3 Data integration is realized thru batch or near real-

time mechanisms. Batch methods could

be – ETL or simple Extract and load. Near real-time

integration is facilitated by e-Highway,

and is realized thru event-driven architecture.

Question : Since all the greenfield PS Package applications are

to be hosted on public cloud and that Datalytics is a core

component eparagti. Does this mean that Datalytics would

need to be cloud or would it be hosted on prem , is there a

preference ? If it is hosted on the cloud then please amend to

add preference for SaaS and PaaS services over IaaS services

As per RFP.

83 77 7.3 Does Government has the list of Technologies to be used or

purely dependent on the recommendations by System

Integrator (SI).


on requirements.

84 79 7.5 Data Architecture Compliance requirements Amendment : 1. Data bases shall allow in-memory processing

of data to enable faster access to queries and analytics. 2.

Data entities can be structured , semi structured or

unstructured and batch and real time querying of these

datatypes would need to be made available. 3. In the interest

of security, database must support encryption of data in rest

and in motion. 4. Database admin /SI must not be allowed to

view data fields in database which are deemed private like

aadhar number of citizens. 5. On-Prem databases shall be

scalable on the cloud.


on requirements.


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85 80 8.2 The logical technology architecture describes logical

components that provide various benefits such as

integration of systems using common middleware

component, centralized data store and high

availability of business system and services.

Amendment : Centralized storage on-prem , but database and

application architecture is on cloud can lead to large data

transfers across the network which are costly and time

consuming. .Locating storage and applications on the cloud

can dramatically increase response times. Modify architecture

to allow data storage close to compute. Also data on the

cloud will be backed up automatically eliminating the needs

for customized SI dependent backups on prem. SaaS and PaaS

databases will be peferred vis-a-vis IaaS owing to easy

scalability ,zero maintenance and guranteed availability


on requirements.

86 67 5.4/43 All the MIS reports required by the Departments, as

indicated in the Functional Requirements shall be

provided.

What are the approximate number of MIS users? Approximately 5000.

87 67 5.4/44 The system should generate the 5 Analytical Reports,

specified in Section 3.2.1 (d)

What are the approximate number of users of these 5

analytical reports?

Total number of users of analytical

reports across govt will be approximately

5000 .

88 80 8.2 Centralized Backup System Kindly provide detail requirment on backup system SI has to define the backup policy.

89 80 8.2 Data Migration Plan Kindly provide detail requirement on data migration This is SI responsibility.

90 80 8.2 Data Migration Plan Kindly provide total volume of data to be migrated This is SI responsibility.

91 80 8.2 Regarding uptime Please provide the clarity about the uptime of the system Given in RFP under Non Functional

requirements in Annexure 14 page in

181 serial no.3 point no. 4.

92 82 8.3 There is approximately 2-5 TB cloud based SAN

storage is required which shall be scalable up to 20

TB in future. Currently the system can start with 2 TB

and shall be planed for expansion up to 5 TB within 2

years.

Amendment : Amend requirement to have cloud storage

enabled with multiple customizable replication options like

LRS, ZRS , GRS and RA-GRS depending on the criticality of the

data stored.

Storage should be allocated as per

requirements, based on measurable

storage units provisioned by cloud

provider and it should be highly scalable.

93 82 8.3 b. Indicative Bandwidth requirements: Factors

considered to calculate bandwidth are as below:

1. Approximate number of department users in

Primary Sector – 48000

2. Approximate number of farmers – 68 Lacs

3. Approximate number of concurrent users – 200

Kindly provide no. of concurrent users accessing ePragati

application?

Approximately 5000 users for Primary

Sector

94 General IoT hub Is IoT and Sensors part of the RFP? If not how will the real

time data for asset management services will flow to the

applications

IOT is not in scope of PS Package


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95 84 9.1 At the end of training sessions, assessments will have

to be performed in order to evaluate the level of

understanding of the participants.

Would there be any pass/fail criteria? How the completion of

succesful training would be marked?

PMU will conduct an exit test at the end

of the training session and allot grades

to the participants. There will not be any

fail criteria. All the participants with

bottom grade will have to be re-trained.

If more than 30% of the participants

receive the bottom grade, then the

training will have to be re-conducted.

96 84 9.1 The Information security and their relevance and

importance to the department data confidentiality

Who would define the information security controls? SI has to adhere to security policies of

GoAP.

97 84 9.2 It is mentioned that Training Manuals, User Guides

and Materials are deliverables.

Are training manuals and user guide two separete items? At

what stage signoff of these items would be taken?

Yes they are different deliverables. Their

timelines are explained in section 5.2.2

of Volume 2 of the RFP.

98 72 5.5 Are you looking at a Balanced Scorecard mechanism to

measure performance against these KPIs?

SI may use balanced scorecard or any

other framework to achieve the service

delivery measurement.

99 85 9.4 9.4. Training Need Analysis: Kindly elaborate requirements of the training

- Mode of training

- Types of training e.q. generic computer awareness, MMRC

ERP application

- No. of users & batches

- Location of training

Please refer the table provided in section

9.4 - Training Need Analysis.

Location of training will be

Vishakhapatnam, Vijayawada, Tirupati

and Kurnool.

100 86 9.5 Change management initiative shall focus on

addressing key aspects of project including building

awareness among stakeholders. Change management

shall also include development and execution of

communication strategy for stake holders.

Considering changes may occur post Pilot and go live where

GoAP SME team might be ramped down, Will there be a

approval window cycle defined with GoAP SME for working

exclusively work with SI

PMU will be responsible for providing

approvals.

101 85 9.3 It is specified that expected duration of training is 10-

15 days.

Is this duration for one stackholder or complete training

program?

Training will be conducted at four

locations (Vishakhapatnam, Vijayawada,

Tirupati and Kurnool). The duration of

training at each location will be 10-15

days and it should cover all the users

that are required to be trained as per the

RFP.


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102 85 9.3 Trainings which are not related to functionality of the

process and client applications would have to be

provided by the vendor itself; this will include soft

skill training, technical training on general application

usage and applications provided by SI

What are the soft skills to be included as part of non

functional trainings?

Softskill training is not required.

103 85 9.4 Below target audience is specified

Agriculture Dept.: Around 1400

Horticulture Dept.: Around 200

Sericulture Dept.: Around 900

e-Market Dept.: Around 500

Animal Husbandry Dept.: Around 2000

Fisheries Dept.: Around 500

Cane Dept.: Around 100

a.What would be the size of one batch?

b.Would there be department wise training?

C. Would there be differenet training manual for each

department?

D. Would coverage of training of each department be same?

a. The size of each batch should not be

more than 40.

b & c. Yes there will be department wise

training and training manuals need to be

provided for each department.

d. No

104 88 Annexure

1

The integration per se need not be just via real time

services. Other modes of integration shall also be

considered based on the detailed requirements.

The SI shall be responsible to identify all possible

requirements/use cases pertaining to each of the

below integrations during the SRS phase.

Availability of vendor resources for integration along with

manuals are of paramount importance during integration

which is outside the control of SI. Kindly elaborate GoAP role

and SLA on integration.

PMU will ensure timely availability of

resources needed for integration and

SLAs.

105 88 Annexure

1

Regarding Document/File Management System 'It is mentioned in the RFP that Document/File Management

is being used of e-Office which further need to be integrated

with the proposed solution.As per our experience with other

Government customers in multiple cases ,integration of NIC

applications with other applications does not happen

seamlessly and involves gap that results in improper

communication between the integrated appplications.Also it

is diffcult to complete a project in expected timelines with

invovlement of multiple/differnet solutions. Hence we

recommends to procure Document/File Management

application from a single vendor in order to have seamless

funcitoning of the processes and easy managibility of

applications.

Please confirm

As per industry standards.


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106 90 Annexure

1

Regarding Document/File Management System If vendor can propose the Document/File Management

system as part of the proposed solution, then based on our

experience of working with various Govt organizations in

India, then the proposed Document/File management should

have atlease below mentioned features:

• File/DAK Management System should be based on Manual

of office Procedure (MOP from DARPG- Department of

Administrative Reforms And Public Grievances)

• DAK/File Management with features like online DAK/File

register etc

• Whitehall based file movement (File view with all

Documents are shown on one side and Green NoteSheet on

other side)

• Supports for Green Note sheet

• Secure notes and annotations.

• Should be based on Enterprise Content Management &

Business Process Management framework.


107 90 Annexure 1This is an application level integration. e-Office is

used for files / record management and other

administrative tasks.

How are the documents managed currently. Can we assume a

larger % is of software document management system or

Excel / Word / PPT in place?

Yes

108 90 Annexure 12. Integration with external Apps [hosted on APP

Store]

Is there an existing API store available or SI need to propose

the API gateway solution. If available what is the technology

stack or the vendor for the API store.

APp Store will be available part of Core

Pkg.

109 92 Annexure

2

ANNEXURE 2- EXISTING PS APPLICATIONS Is SI open to use existing hardware for proposed solution, if

yes, kindly provide hardware sizing used for existing

application

Please referee Page No.96 for

classification of applications.

110 94 Annexure

2

The main objective of Agmarket is to provide the

information to farmers and other stake holders on

the agriculture marketing. This application is Retired

and replaced with e-Market (e-Market).

We are assuming e-market wording is used for online close

auctioning software currently there. Rest of the functionality

as per the functional requirements specified needs to be

developed. Please clarify.

Yes

111 96 Annexure

2

B. Existing Applications – Technical Details Our understanding is, Dept. will provide source code for

enhancement of existing application

Is our understanding correct?

Existing service provider retains the

source code.

112 90 Annexure

1

Is the application to plan, montior and track both project and

construction activities is also part of the scope of the work

under this RFP.

It's not part of this RFP.


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113 81 8.2 It would leverage existing LDAP Directory Services In the final deployment will the LDAP be on Prem or in Cloud It will be part of GoAP Directory server

and PS department users have to be part

of a separate Organization Unit in it, one

replication site server shall be built at

cloud location.

114 82 8.3 1. Approximate number of department users in

Primary Sector – 48000

2. Approximate number of farmers – 68 Lacs

3. Approximate number of concurrent users – 200

Are all these users, MIS users as well? If yes, can the same

concurrency metrics be used for MIS as well?

As per RFP.

115 82 8.4 ENTERPRISE SYSTEM SECURITY ARCHITECTURE VIEW Pls differentiate b/w fine grained authorization & coarse

grained authorization to be implemented


116 82 8.4 ENTERPRISE SYSTEM SECURITY ARCHITECTURE VIEW PLs confirm if the final deployment all application will be in

the cloud

PS Pkg will be deployed on public cloud.

117 94 Annexure

2









Yes

118 83 8.5 Access Management:

Primary Sector System should have access

management system in place to have option to

integrate with existing enterprises access

management system to provide seamless

authentication and authorization solution for Primary

Sector System at Web/Application and Database

level.

Pls elaborate on seamless access to database level : Is a direct

access required

Department admin users only

(application maintenance, support,

development, analytics teams).

119 83 8.4 Directory Server , Collection of User identity and

active directory server

Please clarify is the LDAP Directory server is a separate for all

the primary sector application.

It will be part of GoAP Directory server

and PS department users have to be part

of a separate Organization Unit in it, one

replication site server shall be built at

cloud location.

120 100 Annexure

2

e-Market mandiuat.nsp ot.in, Microsoft

Technologies-

.net, Sql Server None Online facility for traders,

Commission agents and farmers to purchase agri

produce and generation n of Takpatti and ePermit

facility Cat B

Can we assume rest of the functionality spelled out in the

functional requirements other than e-Market functionality

mentioned here needs to be implemented as part of e-

Pragathi and integrated to databases and core package

functionality

The SI should integrate the existing

functionality of e-Market and implement

the FR (PS08: Primary Sector Marketing)

described in Page no. 159. As part of

this, it also need integration with e-

Pragati Core Pkg applications, as

described in table Page 95.


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121 96 Annexure 21. Applicable Applications – Category-B Application Integration for Category -B applications are mentioned . There

is no mention of category A applications. Please clarify

There are no applications that fell into

Category A for Primary Sector and hence

there was no mention of this.

122 50 5.2.7 Document Management As per mentioned in the RFP document, The applications

should be horizontally scalable.

So in respect of that requirement, we request you to include

the following specification to ensure best of breed solution:

The proposed Document Management System should have at

least one live implementation site in India with more than 10

crores document archived in document management

repository with more than 10000 users using this Document

Management System.

As per RFP.

123 104 Annexure

4

I.1 Package of Practices & Good Agriculture Practices

I.2 Price of Pesticides & Fertilizers

I.3 Dealer Network

I.4 State Wise Availability

I.17 Price & Arrival of Commodities – current,

& historical

I.18 Price & Arrival of Commodities – future

I.19 Producer, seller

information, Transport service provider

I.20 Minimum Support Price

I.22 RMC Details

I.23 Marketing & Post Harvest Infrastructure

including Govt. & Pvt. Godown – Fees, Capacity, and

Contact Details

I.24 Government Schemes

This content processor can be marketing to provide the same

information to farmers as per the functional requirements of

marketing in the RFP. Is this safe to assume?

Yes, as per department requirements.


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124 103 Annexure

4

Requirement of Business Process Management based

Workflow Management System

As per mentioned in the RFP document,department has the

requirement for the automation of various To Be Processes

such as Grievance Management, Information Dissemination,

Expert Advisory / Ask an Expert, Pesticide Registration,

License to Manufacture / Wholesale for Pesticide,

Authorization Letter for Dealership, License to Retail for Seed,

Pesticide & Fertilizer, Registration of Seed Growers, Seed

Certification, Soil Health Card, Pesticide / Fertilizer Testing,E-

Pest Surveillance, Registration of Fish Seed Growers,

Certification for Import & Export and Data capture for price &

arrival of agricultural commodities etc.

So our recommendation is that the department needs COTS

based Business Process Management (BPM) based workflow

management system having the capabilities of graphically

modeling the processes or workflows, in built Form designer,

process simulator, configurable Business Activity Monitoring

tool (Dashboards) and integrated Document Management

System for storing documents as these process are dynamic

and document intensive in nature which would require lt

many changes to be done.

Please confirm our understanding is correct.

Usage of COTS / industry proven

solutions are encouraged as long as they

adhere to the principles of e-Pragati.

125 90 Annexure

1

All API based integration shall use the e-Pragati

security mechanism to pull and push the required

data.

Do you want to have a unified API Security layer / platfrom

through which all the e-pragati APIs can be exposed /

consumed?, where global security policies can be applied?

Yes.

126 94 Annexure

2









Yes


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Section

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127 95 Annexure

2

SSO Do you want a centralized SSO solution for the applications

listed in scope? If yes and all these application are web

applications, then please go to the next queries, else you can

skip.

The SI shall develop a separate

authentication mechanism for PS Pkg

that will allow the user to access all the

services through a single, active login

session. This will later be mapped to and

integrated with e-Pragati Core Pkg SSO

that uses People Hub. The integration

/mapping with the Core Pkg SSO is the

responsibility of the SI.

128 95 Annexure

2

Integrate with PS Package Portal, SSO For the application listed with SI scope to integarte SSO, could

you please confirm on the application with SI scope

mentioned as "None" / Application column filled as "No

Application" is not in scope. We also need to understand if all

these system need to be integrated with Identity

Management system as well for cetralized provisioning and

deprovisioning.










129 100 Annexure

2 Table 23

e-Market mandiuat.nsp ot.in, Microsoft

Technologies-

.net, Sql Server None Online facility for traders,

Commission agents and farmers to purchase agri

produce and generation n of Takpatti and ePermit

facility Cat B

Can we assume rest of the functionality spelled out in the

functional requirements other than e-Market functionality

mentioned here needs to be implemented as part of e-

Pragathi and integrated to databases and core package

functionality

The SI should integrate the existing

functionality of e-Market and implement

the FR (PS08: Primary Sector Marketing)

described in Page no. 159. As part of

this, it also need integration with e-

Pragati Core Pkg applications, as

described in table Page 95.

130 101 Annexure

3

b. Adopt Service Oriented Architecture

The business logic should be designed as coarse-

grained services based on SOA principles and API

based.

How about the appiications that donot provide out of the box

web services / APIs? Would e-pragati want to have tools /

solutions that enable to expose APIs from the Eco-system

Applications?

All applications that fall under e-Pragati

will be SOA compliant.

131 101 Annexure

3

b. Adopt Service Oriented Architecture

The business logic should be designed as coarse-

grained services based on SOA principles and API

based.

Would you recommend a complete API testing solution that

enhances test coverage by testing API's as well as other UI's?

SI can propose a suitable solution based

on requirements.

132 138 Annexure 5General Can the common component modules be reused across other

packages apart from PS package ?

Yes


Page

Number

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133 139 Annexure 5Provide single point of administration, consolidated

user data storage and in the long-run single-sign-on.

The system should allow the system administrator to

maintain a list of privileges and assign, alter or revoke

rights that may be view, add/create,

edit/alter/update every user interface

Our understanding is, SSO is require only for internal users


SSO is applicable to all users.

134 144 Annexure 5Functional Requirements of e-Pragati Components

(Tier-II of PS Application Architecture)

Sub-Component: Search

No 2. Provision to search the information to the

individual needs and conditions of the stakeholders.

Recommendation: Search engine should have ability to filter

content across timeline (like 1 Month, 3 Months, 6 Months, 1

Year), there should be out of the box preview for documents

(like for Word, Excel, PowerPoint, pdf, images) this will help

user to have quick preview instead of downloading the

document every time.

SI can propose a suitable solution based

on requirements.

135 145 Annexure 5Allow to integrate with the existing AGRISNET

application.

Kindly elaborate more on requirements of integration of

existing AGRISNET application

It is a Category B application



Sub-Component:

System Administration

No 28.Support both the local language Telugu and

English Languages. Even the user can view and do the

data entry in Telugu language. User should have the

provision to choose the language while logging into

the system. It uses the Unicode for capturing and

storing the data.

Search engine should have Unicode support for Telugu &

English language

Yes

137 147 Annexure 5Allow to integrate with the Social Medias like Face

Book, Twitter, LinkedIn etc.

Kindly provide detail on requirements on this Detailed requirements will be available

in Citizen Engagement Pkg RFP.


Page

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Sub-Component:

System Administration

No 30. In the system wherever the process is critical,

workflow system has been incorporated so that the

required accountability is built in this system.

Recommendation: Workflow & Business Process should

support an architecture which requires only Configuration &

no coding or compilation when there is a change in business

process, the key advantage is Business Process is always

evolving or requires constant minor updates. Compilation of

Software will result in delay and QA. Configuration can be

done by department administrator without much software

compilation.

Recommendation: The System Integrator should provide Off

the Shelf tools for workflow configuration which can be

adopted by department administrator.

Usage of COTS / industry proven

solutions are encouraged as long as they

adhere to the principles of e-Pragati.

COTS can be customized based on

business rules and workflows.

139 149 Annexure

6

Provide information on forecasted weather. Our understanding is, dept. will provide channel to get

forecasted weather from various sources, and will assist SI to

integrate with early warning system of dept.


GoAP will coordinate.

140 81 8.2 Federation Management Server How many external applications to be integrated with

Federation Management Systems? Do you want to federate

the Identities only for internal/business users or it is required

for consumer users / end users as well? DO you also want to

allow the users to login using open authentication like

Google/facebook/Twitter account? If yes, then what would be

the number of such users?

Federation Management system is not

part of this RFP.

141 81 8.2 Primary Sector system should contact IDM for

multifactor authentication which could be an OTP,

RSA, Soft token or a security question.

Are you planning to Integrate OTP/ Soft token with all

applications and users or do you have this requirement

limited to certain critical application and Users? Do you have

any existing 2 Factor Solution with which you want to

integrate or you want the proposal for 2FA solution as well? If

both the answers are affirmative, then please share the

number of users for which 2FA would be required.

SI can propose suitable solution based

on the requirements.


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142 139 Annexure 5Provide single point of administration, consolidated

user data storage and in the long-run single-sign-on.

The system should allow the system administrator to

maintain a list of

privileges and assign, alter or revoke rights that may

be view, add/create, edit/alter/update every user

interface

As you say "in the long run Single Sign On", do you want to

Integrate SSO in later phases? If it is part of existing solution

scope, please clarify on the same.










143 140 Annexure 5Provision to control the user access in environments

such as BYOD and Cloud.

Are you recommending Role Base Access control for such

users? Is this for Internal users (Organizational Users)or for

citizens as well? Do you want to integrate any cloud

application?

Role based access is required for internal

as well as external users.

144 139 Annexure 5Provision for the user to Logging on to the Primary

Sector Package or any of its components and the

common applications and components of e-Pragati,

using his/her User Id and Password, subjects to the

access privileges defined for each user.

Does the other applications supports SAML 2.0 or any Oauth

protocol to create trust and federate the authentication?










145 156 Annexure

6 -

Are the sensors already deployed into the field or is part of

the scope of work under this RFP.

IOT is not in scope of PS Package

146 158 Annexure 6Module Name : Facilities and Assets Management There are other modules like inventory management etc and

implementation wise they can be like indpendent java or .NET

modules. Are you looking for ERP kind of solution here

keeping in view other packages?

SI can suggest a suitable approach.

147 161 Annexure 6e-Trade, e-Market Yards, etc We are assuming PS0802 till PS 0809 is already being

implemented in selected AMCs and needs to be integrated

with e-Pragathi frame work. Also PS0801 , PS0810, PS0811

needs to be developed freshly along with SCM and

Administration modules of the marketing department in

order to meet the key objectives of the marketing

department as depicted in the RFP. Also the department

portal developed by NIC needs to be replaced as it is pretty

stale as stated in the RFP in the earlier sections. Please clarify.

Please refer page No.100 for

categorization & classification of

application.


Page

Number

Section

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148 159 Annexure 6Display the graphical view on dashboard pattern for

various KPIs like: Crop / Item Wise. Global

Indicators. Primary Mission wise. KPI wise.

Financial.

Kindly confirm our understanding that this KPIs shall also be

derived from SoA based data from modified existing

applications as well.

Yes.

149 147 Annexure 5Allow to use the Authentication, Authorization &

Access Control 3 factors (User ID & Password,

Biometric (if required), and Digital Signature) security

mechanisms should be implemented to enable secure

login and authorized access to application

information andservices.

Could you please clarify if the applications are integrated with

any existing Biometric Authentication system? Is there any

exiting Digital Certificate based authentication are currenly in

place for any of the application? It will be helpful, if the

department can provide the details on how the applications

are being authenticated currently, how it is being authorized

and if there is any existing 2nd factor of authentication,

working for any of the application.

SI is responsible to conduct a field study

and propose suitable solution.

150 146 Annexure 5Comments on System Administration Are you also looking at Privilege Access / Identity

Management under System Administrator (Server

Administrator and Network Device Administrator)? As this

point of time the requirement covers only System

administrator for applications.

As per RFP.

151 166 Annexure

7

The following category of users as given in the table

below are expected to use the Primary Sector

Package and they need to undergo the registration

process.

1. Kindly confirm our understanding that registration process

shall be online. If offline, from wherewill the user get the

registration form and do the submission.

2. If online, will he first create user using Aadhar ID?

3. Will SI be faciliating vendor for payment gateway for

registration process or mere assistance to GoAP officers is

sufficient?

4. Will there be some SLA associated with the requests.

5. If there is no connectivity and the registration is only

online, how will the request be raised.

As per RFP.

152 167 Annexure

8

The most frequently used forms of the PS Sectorare

hosted on the e-Pragati Portal for reference. The SI is

required to re-engineer these forms as part of the

BPR.

Will there be any support from GoAP on BPR front

considering the ToBE process is already completed.

SI has to propose the detailed BPR after

systems study and the department has

to approve the same through the PMU.

153 158 Annexure Sub-Module : Dashboard Management Please clarify of the dashboard sholud be real-time or not? Real-Time.

154 171 Annexure

9 PS1201

Does enabling and facilitating RFID based tagging and tracking

of live-stock means supply of RFID based solution inclusive of

associated hardwares like tags and readers with software

solutions ?

System should be designed to collect

data from RFID, SI should pilot this in

one tehsil area identified by department

and estimated no. of livestock.


Page

Number

Section

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155 160 Annexure

6 PS0801,

PS0802 -

PS0811

e-Trade, e-Market Yards, etc We are assuming PS0802 till PS 0809 is already being

implemented in selected AMCs and needs to be integrated

with e-Pragathi frame work. Also PS0801 , PS0810, PS0811

needs to be developed freshly along with SCM and

Administration modules of the marketing department in

order to meet the key objectives of the marketing

department as depicted in the RFP. Also the department

portal developed by NIC needs to be replaced as it is pretty

stale as stated in the RFP in the earlier sections. Please clarify.

Please refer page No.100 for

categorization & classification of

application.

156 156 Annexure

6

Present a GIS view of the selected village/land

parcel.Geo based crop coverages to be taken care

w.r.t sowings of different crops only to predict the

yields.

Provision to estimate the cropping pattern using GIS

technologies

We assume that geo-referencing of the land parcel with crop

data integration is available for historical data. Our

understanding is e-Pragati platform will integrate current data

and will provision for future data in existing system. Please

conifrm our understanding.

Also to recognize crop wave pattern, image processing

software may be needed. Please confirm if SI is expected to

provision for the same.

Yes.

157 158 Annexure

6

Provision to automatically alert distress situation by

geography and cropping patterns. The system shall

facilitate for root cause analysis and suggest

preventative and risk management measures.

Please elaborate "Root Cause Analysis" requirement

(expectations of the department) in detail.

SI has to get an understanding of this

during field study.

158 156 Annexure

6

Provide a GIS view of the selected village/land parcel. Kindly confirm our understanding that map data for the

village available already as it may have impact on the delivery

dates if unavailable

GIS data will be available when the GIS

hub module is operational. The func

159 180 Annexure

13

Soil Map Our understanding is, GIS reporting is in scope, and GIS data

will be provided by GIS hub through web services integrated

with e-Highway

hence GIS application and data is not in scope of bidder


Correct

160 181 Annexure

14

Regarding No of Internal Users As per mentioned in the RFP document, The system shall

support 200 concurrent user environment seamlessly, with an

estimation of year-on-year growth 15 %.

Request you to please provide the clarity about the total no of

internal users who would be using the proposed solution.

This is provided in the factsheet in

Volume 1 Section 3.1.


Page

Number

Section

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uploaded on


161 181 Annexure

14

Regarding No of External Users As per mentioned in the RFP document, The application must

support 200 concurrent users, keeping in consideration the

total number of farmers, department users, and supporting

agencies users.

Request you to please provide the clarity about the total no of

external users who would be using the proposed solution.

This is provided in the factsheet in

Volume 1 Section 3.1.

162 General General Requirement for Enterprise Mobility Framework As per mentioned in the RFP document, The system must be

made available on all major browsers and mobile platform.

So having this requirement into consideration, we suggest

that department has the requirement for enterprise mobile

framework in which mobile applications and its services can

be configured/ managed centrally. So for the ease of

departmental officials, we recommend that department

requires COTS (Commercial Off the Shelf) based Enterprise

Mobility framework so that officials can make the changes by

just doing the configurations instead of writing/modifying the

lines of code.


SI can propose suitable solution based

on the requirements.

163 168 Annexure

9

Enable analysis of data using a variety of tools based

on historical trend,

comparison with benchmarks such as norms,

preferred levels etc. or such

other forms of analysis.

Please confirm whether these reports and analysis are part of

the current RFP scope or are in the Datalytics scope? How

many users will be performing this analysis and how many

would be consuming the output of this analysis?

Data analytics is part of Core package of

e-Pragati framework.

164 168 Annexure

9.9

Provision for statistical analysis, data mining and

reporting capabilities and

support for generation of reports from predefined

and ad hoc

queries.Support for spatial visualization and spatial

analysis.








Page

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165 187 Annexure

17

The quality certification for every intermediate, demo

or staging release is expected to be given based on

detailed analysis and necessary reports substantiating

the relevant criterion. Passing or failing requirements

based on traceability is mandatory. Every business

process, service, module and sub-module has to be

certified not only based on the requirements that are

passed or failed but also the test cases and the

defects still pending. All the senior managers from

development, quality assurance, project

management, technical managers and GoAP would

decide whether a version is fit to release based on

the reports.

Around 12 types of tests are mandated in the RFP. Since TPA

is involved in testing, SI may not have control on timelines,

availability of officers for testing. Kindly elaborate the SLA &

process from GoAP to ensure mandated VolII timelines for

testing for all stake holders.

TPA is only for the Security Audit and is

not involved in testing the application.

166 170 Annexure

9

3. Facilitate the farmer to declare/forecast the

current/expected quantity of production of their

produce (Milk, Meat, Egg and other products) and the

buyer/agency details. The system shall facilitate the

farmer to calculate the revenue forecast.

4. Facilitate the farmer to calculate, record the

average livestock production and trend analysis from

the last 5 years and beyond. The system shall archive

livestock related data for at least last 10 years.

5. Enable the concerned department / agency

officials to filter livestock farmers’ animals on various

criteria and view in a geographical or numerical

format for statistical reasons and for planning the

service delivery supply chain.





Would scenario modeling/ what-if analysis also be in scope?



167 177 Annexure

11

What are the number of MIS users? How many of these

would be performing self-service querying?

As per RFP.

168 181 Annexure

14

The system shall respond to user requests within 2

seconds turnaround time

Is this SLA applicable to MIS and analytical reports as well? Yes

169 181 Annexure

14

Redundancy in security and load balancers, in high-

availability mode, will be provided to facilitate

alternate paths in LAN

Is high availability required for the MIS reports as well? Yes


Page

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170 82 8.3 200 concurrent users : Current peak load on

Agriculture Management system will be 3000

transections per day (8 Hours) and standard load per

day will be 500-600 transections per day (8 Hours);

hencethe load on new PS system would be

approximately 20,000 transactions per day (8 Hours)

Are there any other sizing req available like peak TPS for athn

& Authz, no changes in profiles in a month, no of

certifications to be done etc

SI has to do the study and arrive the

required figure.

171 177 Annexure

11

N/a Please elaborate GIS integration needs for each requirements GIS requirements of services are detailed

in the functional requirements. GIS Hub

module will be developed as part of the

core module of e-Pragati. Once the GIS

Hub is functional, the SI has to upgrade

the PS package to incorporate the GIS

functionalities

172 179 Annexure

13

Minimum GIS Layering Requirements for Primary

Sector

We assume that required map and layer data will be available

and vendor need not procure the same. Please confirm our

understanding

SI has to coordinate with the service

provider selected for GIS portal for

implementation of the GIS layers. SI

need not procure the same.

173 179 Annexure

13

minimum GIS Requirements for Primary Sector for all listed requirements, We assume that "Statistical

Models" and required data will be provision by department

and SI just need to create framework for the same. Please

confirm our understanding.

All the specified analysis are very domain centric, which

would need specialized softwares as well as libraries to be

used to build the solution framework. Our current assumption

is these softwares / libraries / statistical models / data are

available which can be integrated under one platform. In case

any such softwares / libraries / statistical model/data not

available, we assume that it will be de-scope from the

requirement. Please confirm our understanding

The SI has to consider the as-is state of

the application and provide the technical

solution. An SI will be selected for the GI

Hub functionalities and the PS package SI

has to coordinate with them to ensure

that the PS package services are GIS

enabled once the GIS hub is live.


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174 187 Annexure

17

The teams are expected to follow a very systematic

approach and use appropriate tools for bidirectional

trace-ability including the defect tracking. The tool is

expected to provide end-to-end trace-ability from

requirements to defects and vice-versa (reverse

traceability). The traceability has to be achieved at

least by mapping the defects to test cases which in

turn are mapped to requirements that are bundled

into sub-modules under modules. As every Business

Process is expected to be achieved by composition of

services (Orchestration or Choreography) all such

services have to be mapped to specific requirements.

Similarly, it has to be noted that all nonfunctional

requirements have to be mapped to test cases which

in turn should help to substantiate the SLAs related to

Performance, Scalability, Availability, Security and

other criterion as defined in the Annexure 14.

Does our understanding of using Agile Methodology of

application develoment is a must and bidder should use

industry standard tool to acheive defect free applications

?Kinldy confirm. Using Service Virtulization technique bidder

can create Virtual Services through a variety of methods

which can help create virtualize servcie from Scratch

,WSDLs,PCAP files.

Methodology of development is the

decision of the SI. The developed

solution should adhere to industry

standards and the principles of e-Pragati.


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175 187 Annexure

17

Different types of testing are anticipated like user

interface testing, functional testing, compliance

testing, acceptance testing, smoke testing,

integration testing, systems integration testing,

operational readiness testing, performance testing,

load testing, stress testing, pre-production and

production testing. All Services and Business

Processes have to be tested in a standalone mode. A

brief description of different types of testing

presumed is given below in this section. Please note

that in all such testing defects are raised and they are

fixed. However, in production applications tickets are

raised which are addressed in the support mode.

Products, Applications (Desktop, Browser or Mobile)

and Portals have to be tested for all the user interface

requirements in addition to the functional and non-

functional requirements as applicable. In all stages

and different kinds of testing wherever possible it is

required to use appropriate tools.

Testing, validating and optimizing performance before

application deployment or infrastructure change occurs is

critical to delivering and ensuring a positive end user

experience. However, the complexity of composite

applications and the networks and infrastructure that support

them, make reliable performance testing challenging, putting

profits, productivity and brand at risk. Kinldy confirm the use

of industry standard Service virtulization software solution

which can help acheive the industry best practice agile

development methods.

Industry accepted best practices should

be used for testing.

176 187 Annexure

17

Complete section Would you recommend a solution for automated testing and




Yes, as long as the scope and coverage of



177 General Is there a scope for the federated security to support external

agents ?

SI has to propose suitable solution.

178 General Do we need to setup a centralized help desk as we have dial

ap feature to be implemented ?

Yes, a centralized help desk needs to be

set up for the cloud and application

related issues only.

179 Page

no.99,10

For applications that are categorized as information not

available, should they be retained as it is?

Considered as Category B applications.

180 General Will there be a need for the DR . If yes it will also be on public

cloud?

SI is responsible for delivering SLAs with

detailed BCP.

181 Page

no.99,10

The Brown field (retained) applications have to be moved to

cloud or kept as it is?

Only Category C applications need to be

migrated.


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182 Page

No.23

Deployment Model Is there a qualification criteria for the public cloud service

provider?

Minimum ANCI/TIA - 942 standard - 3

rated (or equivalent), India based cloud

DC shall be considered.

183 General Analysis of trends of cropped areas and economics of

various crops district and mandal-wise over the last 5

years, to arrive at the optimized crop area planning

for various crops and giving advisories to farmers

a) Do we need to just consider the major crops or all crops?

b) What perspective would “Optimized Crop area planning”

be?

c) For the “Optimized crop area planning”, who is going to

provide information of ground water availability, scientific

information on suitable intercropping etc?

d) Do we need to extend this analysis for Horticulture, Aqua

culture, Animal Husbandry etc?

As per RFP.

184 General General Amendment : SaaS based CRM tool to enable the creation

and management of all the process scenarios. Data from

these scenarious will be integrated with the back end

databases

SI can propose the technical solution

based on the requirements.

185 General No Clarity on application to be integrated, is all master data

already created, and will be shared by the department in

future

For all the existing applications, the data

in As-Is condition will be shared.

186 General In one of the key objective department define : "Using Big

Data Analytics to gain insights" do we need to implement the

big data practice or simple analytical tool work

This is out of scope of PS Pkg. It will be

addressed in Core/DataLytics Pkg.

187 General Integration requirement from other agency like Adhar card,

that requirement will be fulfill by department itself of bidder

need to coordinate with the agency directly.Who will provide

the DB of PAN/Voter ID and Adhar Card for validation?

SI should generate Unique ID for the PS

stake holders keeping in view the Land

hub, People hub which will be made

available during the due course of time.

SI has to map the IDs generated for the

People hub, Land hub. SRDH data should

be considered.

188 General Man power requirement for kisan vikas Kendra and public

convince center will be provided by the department or

Selected SI. Please clarify

Will be provided by the department or

whomsoever is operating the centers.

189 General Do we need to develop the mobile application or web

application work ?

All environments, all access modes.

190 General Do SI has to Inherited the existing network and other IT

related policy or new policy will be develop for new SI ?

GoAP IT & IT related polices and security

policy.


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191 General Can we proposed development on T&M basis as in the cases

of category B application we cannot define the expectation

due to which fixed cost cannot be calculated

For Cat B applications the service

provider is responsible for upgrading the

existing applications to e-Pragati

standards.

192 General For category "C" application do we need to migrate the data

and what is the data size of current application?

SI is responsible for evaluating data size

and migration.

193 General Does application need to be integrated with Soil Health

Sensor ?

Yes. The SI has to deploy sensors and

other relevant hardware in one village

on pilot basis as identified by the dept.

194 General Please provide further details om OLMS application to assess

the finance and payment gateway integration.

The existing OLMS application service

provider is responsible for payment

gateway integration.

195 General Does prposed solution need to be integrateb with existing

Active directory ?

As and when core package is

implemented, it should be integrated.

196 General Is there any scope of scanning and digitation of document ? SI responsible for providing interface for

scanned documents. Digitization of

documents is not in scope.

197 General No Clarity on the timeline for redo of BPR for already

developed application ?

NO BPR details are avauilable for newly developed

Applicaton?

Please refer page no. 96 for classification

of applications and SI responsibilities.

198 General No resposiblities of Department on the existing application

enhancement ? For e.g. Documentation, Source Code,

Transition, Historical Log , Level of utilization,

Roles and responsibilities are available in

Volume 3.

199 General Do bidder needs to integrated all the service of SD

department (scope need to define)?

As per RFP scope and clarifications.

200 General Need Clarity...Who will establish the Call Center for

preminum Services? Is it distributed or Centrally Managed ?

Type of Connectivity from Call Centre ?

Scope for SI for e.g. Dedicated CRM Portal, Billing Portal,

Logs, Incident and Resolution, Productivity, Load ?

Call center is not in scope of this RFP.

201 General General Can you please let us know what is the expected RPO/RTO?

This is required for design of the IT Infra solution.

RTO should be 8 hours, RPO should be 4

hours.

202 General 4. Scope of Work of SI selected for PS Package Is Procurement of additional software license, hardware

Supply and Installation is in scope?

SI is responsible for provision of licensed

software to run the applications.


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203 General Monitoring and Management Requirements.

The e-Pragati Primary Sector Solution should provide

monitoring and management of the entire Solution

including all software components and application.

The monitoring and management should monitor

health of software and hardware infrastructure

running the e-Pragati Primary Sector Solution

covering operating system, database, software

components, applications, servers, and other related

software and hardware components. It should

provide proactive monitoring, alerting and reporting.

Kindly provided detailed Technical Specifications for an EMS

system. It should cover the following work areas.1 Network

Management System 2 Server Performance Management

System 3 Different Correlation capabilities including Topology

Based Event Correlation 4 Application performance

Management 5 SLA Management 6 Server and Desktop

Management

The SI is responsible for meeting SLAs

and should provide a single point

console to PMU to monitor SLAs.

204 General EMS - Server, Network , Application performance &

Availability Monitoring tools

Kindly update us if you require these monitoring tools to be

implemented in High Availability HA & also have a DR setup

for these tools.

The SI is responsible for meeting SLAs

and should provide a single point

console to PMU to monitor SLAs.

205 General EMS - Server, Network , Application performance &

Availability Monitoring tools

Kindly update us if you require these tools to be implemented

in all of these environments - Development, Testing, Staging,

and Production DC & DR

EMS based console should be made

available to PMU.

206 General Identity & Access Management (IDM) a) What user types are in scope for access management?

b) How many applications are required to be integrated with

Access Management for SSO?










207 General Identity & Access Management (IDM) a) Is there a standard format and process for how user

identities are created today? Does it differ on user types

b) How many authoritative sources of identity data currently

exist?











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208 General Identity & Access Management (IDM) a) How many applications this new identity solution should

integrate with,?

b) Kindly provide details on the number of workflows that are

expected to be automated using the provisioning tool?










209 General The bidder shall use the existing MeeSeva /

Meekosam Request Tracking System for Helpdesk

Support

MeeSeva / Meekosam is your existing helpdesk system please

provide details, do you want to migrate helpdesk existing data

into new proposed helpdesk system.

SI has to setup a separate help desk for

technical support.

210 General Infrastructure installed at Data Centre and at all the

Department Offices by coordinating with the

respective OEMs of the IT Infrastructure deployed at

cloud / SDC and the Department offices

Do you need helpdesk solution as Cloud based only or on

premises will do.

SI needs to decide.

211 General Provide Help Desk services to track and route

requests for service and to assist department users in

answering questions and resolving problems related

to the IT Infrastructure installed at Data Centre

Do you need Helpdesk solution of leading quadrant? SI needs to decide.

212 General General Do you want helpdesk solution to be integrated with IVR

system

Not required.

213 General General Please provide integration of third party application with Help

desk software.Please provide details

SI need to decide.

214 General General Do you have escalation process in place .Please provide

details

SI has to propose escalation mechanism

as part of solution.

215 General General Do you need Helpdesk solution in DC, DR and HA, Please

provide details.

SI need to decide based on SLA

requirements.

216 General e-Pragati envisages extensive use of Data Analytics

tools that would not only throw up trends, patterns,

gaps and areas of improvement in various

Government schemes, but also provide useful

suggestions and ideas for the future actions

(preventive and accelerative) through predictive

analytics.

Please confirm if Predictibe Analytics also needs integration

with spatial platform (spatial analytics)

SI is free to propose the solution


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217 General Principle #6: Data is Shared

Data is shared across enterprise functions and

organizations. It is less costly to maintain timely,

accurate data in a single application, and then share

it, than it is to maintain duplicative data in multiple

applications. Shared data will result in faster and

improved decisions.

Please elaborate if GIS data (Map and layer data) will be

available in distributed environment or at central location

SI in charge of GIS Hub will take up this

responsibility. Primary sector SI needs to

integrate the PS portal with the GIS hub

functionalities and enhance the PS portal

services to be GIS capable.

218 General The SI will have to develop the e-Pragati Objects as

Web Services discoverable by the e-Pragati Object

Codes. The Web Services shall be hosted on the e-

Highway platform using the applicable Web Services

Standards, such that they can be consumed by the

other applications of e-Pragati, or by external

applications and Apps as required.

We assume that platform also needs to provision for spatial

data services for other applications to consume. Please

confirm our understanding

SI in charge of GIS Hub will take up this

responsibility. Primary sector SI needs to

integrate the PS portal with the GIS hub

functionalities and enhance the PS portal

services to be GIS capable.

219 General Farm Land Management Please let us know if Farm land management application

needs to be built or any existing system needs to be updated

/ integrated.

We would like to explore possibility of consuming data /

services / functionalities of state land records system here.

As per the RFP, page no. 156.

220 General Primary Sector Databases and GIS Hub

Land Survey Records (Revenue Dept GIS Hub)

Land Records (Dept GIS Records)

We are assuming that required geo-referencing of Land

records is already in place and Integration has been already

established. Kindly confirm our undestanding

No. SI in charge of GIS Hub will take up

this responsibility. Primary sector SI

needs to integrate the PS portal with the

GIS hub functionalities and enhance the

PS portal services to be GIS capable.

221 General Land Hub ID reconciliation Please elaborate this service requirement. We have assumed

that each repository ( Ex Land Record Management, Land

Survey Management etc. ) has established unqiue land ID, so

integration can be easility achived. In case it is not , please

elaborate reconciliation requirement in detail

Currently it is not available, but will be

part of Land Hub/Core Pkg.

222 General Through GIS Hub possible to calculate area,

production and productivity of crops and improve

agriculture production. GIS can facilitate crop

planning, application of fertilizers etc. based on soil

conditions, water resource availability and agro

climatic conditions. It also helps in crop acreage

estimation, storage and logistics planning etc.

Please confirm if implementation to be done just of

visualization purpose or statistical models are expected to be

implemented to measure productivity etc. In that case we

assume that department team will provide all modelling

details and departments expert will work closely with SI team.

Please confirm our understanding

This will be part of the GIS Module


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223 General Cadastral Maps We assume that accurate Data Maps are available with

department (Or other departments). GIS platform need to

provide provision to consume / publish these maps as per

need basis. Kindly confirm our understanding

Correct

224 General Crop Acreage Assessment, Cropping pattern, yield

measurement etc.

Please elaborate this requirment in context of "Statistical

Modelling", "Image Recongnition provision to identify and

assess crop waves and related patterns" etc.

Does GIS platform is expected to have image processing

capability for the same?

Also confirm availability of statistical models as well team of

agriculture model experts who can work with SI to build the

model framewoek within system.


225 General Soil

Health

Managem

ent

Soil Health Management (Category B) We understand Applications exists and needs minor changes /

integration with main system.

Please explain if this existing application already has GIS

enablement or it needs to be established.

If GIS integration needs to be done and existing application do

not have provision for the same, request you to provide

clarity on

1. Data model flexibility of existing application

2. Web Service enablement (SOA Archieture) framework of

existing application

3. In case of existing application enhancement, GIS map

emebedding needs UI re-design. So we assume that simple

GIS integration is expected , where map will open in separate

window where USer need to switch between two windows.

Please confirm our understanding. As better practice we will

recommend GIS as embeddable map, which will need re-

design and development of presentation layer


226 General The DR/BCP site will hold the applications in High

availability

How many databases requires Disaster recovery setup ? SI has to propose on the cloud to meet

the SLA.

227 General Near Disaster Recovery Site - It will have fiber

connectivity with core data center and have near real

time replication enabled. It can help to achieve near

zero RTO and RPO.

How many databases requires Near Disaster recovery setup ? SI has to propose on the cloud to meet

the SLA.


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228 General Technolog

y

Architectu

re

Database Cluster - All the Primary Sector system

structured data will be saved on Database and for

high availability databases should be configured on

Cluster environment

How many databases requires Cluster (High availability )

Disaster recovery setup ?

SI has to propose on the cloud to meet

the SLA.


y

Number of Databases and version of databases for

PROD,UAT,DEV etc

SI has to propose to meet the SLA


y

What is the database size ? SI has to propose to meet the SLA


y

What is the amount of transaction expected per day? As per RFP, page no. 81 and 82.


y

What is the expected growth year on year? As per RFP, page no. 181.


y

What is the number of concurrent session during peak

hours?

As per RFP, page no. 81 and 82.
