RESULTS OF

2012 DLI CONTACTS SURVEY

DLI National Training

June 2, 2014

Presenter: Jane Fry

Carleton University, Ottawa

OBJECTIVES

Background of the Survey

What is the 2012 DLI Contacts Survey

Includes why, when, who, and how

Results analyzed

Background of respondents

DLI products and services

Nationally

Comfort and knowledge level using different DLI

products

By length of years as a DLI contact

2

BACKGROUND OF THE SURVEY

Why?

The DLI Education Committee (EC) wants to survey

their contacts on a regular basis

To determine

the effectiveness of current services

training by DLI with an eye to the future

Previous surveys conducted in 2000 and 2008

Changes at StatCan/DLI, and evolution in DLI

program

3

WHY (CONT’D)

Changing research data landscape

Growth of data portals

Open data

Emphasis on statistical and spatial literacies

Increase in work with undergraduate students

Opportunity for participating institutions

to provide anonymous feedback

on the DLI program

on the training needs of member institutions

to reflect on their own local services

THE BACKGROUND (CONT’D)

How?

Email sent to all DLI contacts on May 29th, 2012

The contacts were encouraged to forward the survey to their

designates

On-line survey

Invitation to participate contained

instructions

link to the survey

Reminders were sent out

June 7th and June 11th

Survey closed June 19, 2012

5

HOW (CONT’D)

Started with the questionnaire from 2008

DLI Education Committee edited it

Responses from questionnaires

coded and put into SPSS by University of Northern

British Columbia’s Survey Research Centre (SRC).

6

THE BACKGROUND (CONT’D)

Responses: n = 93

72 contacts

out of a possible 75 (66 universities, 9 colleges)

21 designates

Language

English: 83%

French: 17%

*Note: the following results will be for the contacts only.

7

THE RESPONDENTS

Size of Institution (Total FTE students) (percentages)

8

FTE Students %

< 5,000 28

5,000 - 9,999 18

10,000 - 14,999 10

15,000 - 19,999 16

20,000 - 29,999 13

30,000 or more 15

THE RESPONDENTS (CONT’D)

9

THE RESPONDENTS (CONT’D)

10

Atlantic

16%

Quebec

19% Ontario

33%

West

32%

Region of DLI Contact (percentages)

DLI PRODUCTS AND SERVICES

Q24: How often do you access any of the

following DLI products and services?

11

DLI PRODUCTS AND SERVICES (CONT’D)

12

Weekly or more

47%

Monthly

27%

Quarterly or less

26%

Frequency of Accessing DLI Website

(percentages)

DLI PRODUCTS AND SERVICES (CONT’D)

13

DLI PRODUCTS AND SERVICES (CONT’D)

14

DLI PRODUCTS AND SERVICES (CONT’D)

15

DLI PRODUCTS AND SERVICES (CONT’D)

16

DLI PRODUCTS AND SERVICES (CONT’D)

17

DLI PRODUCTS AND SERVICES (CONT’D)

18

DLI PRODUCTS AND SERVICES (CONT’D)

19

DLI PRODUCTS AND SERVICES (CONT’D)

20

DLI PRODUCTS AND SERVICES (CONT’D)

21

DLI PRODUCTS AND SERVICES (CONT’D)

22

DLI PRODUCTS AND SERVICES (CONT’D)

23

That’s it for DLI products and services !

We’re ready to move on to

your Comfort and Knowledge level for different

services and duties

www.jovoto.com

24

COMFORT AND KNOWLEDGE LEVEL

Q44: On a scale of one to five, where ONE

represents NO Comfort or Knowledge At all,

and a FIVE represents VERY Comfortable or

Knowledgeable, how do you evaluate your

knowledge or comfort on the following aspects?

25

COMFORT AND KNOWLEDGE LEVEL (CONT’D)

26

COMFORT AND KNOWLEDGE LEVEL (CONT’D)

27

COMFORT AND KNOWLEDGE LEVEL (CONT’D)

28

COMFORT AND KNOWLEDGE LEVEL (CONT’D)

29

COMFORT AND KNOWLEDGE LEVEL (CONT’D)

30

COMMENTS - COMFORT AND KNOWLEDGE

Being the DLI contact (for over 10 years) is only a small part of my workload. I feel more comfortable in general but always need some time to “dig in” to the products.

I receive few questions so don’t feel comfortable in my knowledge. That is why regular regional training is important.

There is low interest in the administration as to whether statistical services or provided or not. I find there is a big demand for it – more than I am actually capable of providing.

This is a “learn by doing” experience. That experience will one day become expertise, but it’s a long road. The more advice and help given, the better.

31

SUMMING UP

We learned the background of the 2012 DLI Contacts Survey

We saw

The background of the contacts

National results for the contacts’ use of DLI products and

services

Contacts’ comfort or knowledge level with different DLI

products analyzed by length of years as DLI contact

32

SUMMING UP

Almost half of us access the DLI website weekly or more

Just over half of us access the DLI Survival Guide less than 4

times a year

Most of us know our survey acronyms

The vast majority of us read the DLI list daily

Our comfort and knowledge level increases with years as DLI

contact

33

ACKNOWLEDGEMENTS

As a side note: this presentation was done as a Virtual

Internship while doing my MLIS my supervisor was Siobhan Hanratty (UNB)

my thanks for all her help, comments and suggestions

Thanks to all of you for filling in the survey!

themagathon.blogspot.com

34

QUESTIONS, SUGGESTIONS, ...

Contact Information:

Jane Fry

Data Specialist

MacOdrum Library

Carleton University

jane.fry@carleton.ca

Thank you

35