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    A Study on Efectiveness o Training &Development at BAMUL

    Table of Contents:

    Sl.No Contents Page No

     

    Executive Summary

     

    Chapter 01

     

    Introduction about the Project

    Topic chosen for Study

     Need for the study

    Objectives of the study

    Scope of the study

    Methodology dopted

    !iterature revie"

    !imitations of the study 

    Chapter 02

     

    Industry profile

    #ompany Profile

    Promoters

    $ision% Mission% &uality policy

    Products ' Service profile

    reas of Operation

    Infrastructure facilities

    #ompetitors information

    S(OT nalysis

    M# )insey Model

    *uture +ro"th ' Prospects

    *inancial Statement nalysis

    Chapter 03

    Theoretical bac,ground of the

    study

    Chapter 04 nalysis ' interpretation of -ata

    Summary ' *indings

    Chapter 05 #onclusionSuggestions ' .ecommendations

    /ibliography

    nnexure

    Don Bosco Institute of Technology Page 1

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    A Study on Efectiveness o Training &Development at BAMUL

    Execut!e su""ar#:

    Training is an attempt to improve current or future employees performance by

    increasing an employee0s ability to perform through learning usually by changing the

    employee0s attitude or increasing his or her s,ills and ,no"ledge 1The need for 

    training and development is determined by the employees performance deficiency

    computed as follo"s2

    3Training and development 4 standard performance 5actual performance

    3The beginning of training could be traced to the Stone ge "hen people started

    duration the industrial revolution "hen people stared transferring ,no"ledge through

    sign and deeds to others 1$ocational training started1 -uring the industrial revolution

    "hen apprentices "ere provided direct instruction in the operation of machine

    3Training and development is increasing recogni6ed no" as a most important

    organisation activity1 .apid technological changes re7uired ne"er s,ills and

    ,no"ledge in many areas 1training has to be continuously offered to ,eep employees

    updated and effective

    3There are some "ho believe that training has unnecessarily been given undue

    important and that the experience on the job is good enough "ith necessary s,ills and

    efficiency on the job is good enough "ith necessary s,ills and efficiency% to perform

    the job 1it is true that training cannot entirely substitute experience %but it has certain

    definite advantages also1

    Training unli,e experience can shorten the time re7uired to maximum efficiency1 #ost

    of training is much less than the cost of gaining experience% particularly if one is

    dealing "ith expensive e7uipment 1training thus provides certain advantages "hichare not available by learning through experience1

    Training functions can be broadly divided into five segments1

    1 Training objectives

    1 Identification of training needs

    1 Training methods

    1 dministration of training programs% and

    1 Training evaluation

    Don Bosco Institute of Technology Page 2

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    It enables to ,no" the actual implementation of various training and development

    tools Techni7ues% "hich deals "ith the development aspect of all the components or 

    human resource "hich not only helps organisational needs and goals but also others

    goals li,e individuals development 1the study helps employees in getting ne" training

     program% Management to alter the system if necessary1

    Don Bosco Institute of Technology Page 3

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    A Study on Efectiveness o Training &Development at BAMUL

    s per the policies of the National -airy -evelopment /oard 9N--/:% /angalore

    -airy "as handed over to /angalore Mil, 8nion !td1% 9/amul: on ; st  September 

    ;

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    C,/P%N+ P&,-(E

    ,&%N(S%T(,N ST%T*S

    The member producers and their -airy #oHoperative Societies 9-#S: are the vital

    constituents of the 8nion and their progress is the judging yardstic, on the efficiency

    of the 8nion0s operation1 Cence the maximum importance has been given to their 

    development1 The 8nion is ma,ing intensive efforts over the years to organi6e -#Ss

    in more and more villages of the three districts in the mil,Hshed area1

    Importance has been given to enroll more and more mil, producers in the villages as

    members of these -#S0s1 (hile enrolling these members% more emphasis is being

    accorded to enroll more number of "omen members and to organi6e more "omen

    managed -#Ss under STEP 9Support to Training and Employment Program for 

    (omen:1 It is heartening to note that there is an active participation of "omen5

    "ea,er sections of the society in all the dairy development activities of the 8nion1

    They have become mainstay of all the developmental programs of the 8nion1 This

    has resulted in the buildup of economical benefits to the most vulnerable sections of 

    the rural mass1

    s on M.#C G; there are ;%= members belongs to

    schedule Tribes1

    Total Membership & Women Membership

    at DCS3!"!# 3$%$3& 3$#%#' 3$"&"(

    33%"(( 3(3# 33#(%! 3(((& 3($%#

    !%#(' !''"3 !!'3 %$&($ %"&( %!&3( %%3"# %%%&!(%%(%#3

    $")' $')# $#)& $&)! $!)% $%)%% $%%)%$ $%$)%3 $%3)%(

    Don Bosco Institute of Technology Page 6 

    http://www.google.co.in/url?url=http://www.bamulnandini.coop/&rct=j&frm=1&q=&esrc=s&sa=U&ei=gOi0U8jRCJaNuATTkoLgCQ&ved=0CBcQ9QEwAQ&sig2=kuaiPQpnidsKZDQxAVadCg&usg=AFQjCNG6JuE1cL4VVDgjbkX7BiVyViW82g

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    /( P&,C*&E/ENT

    The Mil, produced by ;GBG>; farmers at village level "ill be collected every

    day morning and Evening at -#S1 8nder #lean Mil, Production programme% to

    maintain the freshness ' 7uality of the mil, ;D /ul, Mil, #oolers covering

    ;= -#S of Total #apacity %=%GGG !ts "ere installed at -#S level1 -uring

    the year the 8nions daily average mil, procurement is ;;1> !a,h )gs% "hich

    "or,s out to be > ,gs per day per -#S1 The mil, procurement has increased

     by

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    Mil, collected at -#S "ill be transported to #hilling #enters% through ;Mil,

    Procurement #an .outes% by travelling ; )M0s every day1 = /ul, Mil, #ooler 

    9/M#: .outes are also in operation% "hich collects mil, from ;D /M# centres of

    ;= -#S directly transported to /angalore -airy through insulated tan,ers1

    The /angalore Mil, 8nion is mar,eting mil, and mil, products in the brand name of?Nandini@ through ;D= retailers% F *ranchisee Outlets% F Mil, Parlors% D>

    distribution routes1 The ,ey success factor of /amul in becoming a mar,et

    leader is the narro" price spread maintained bet"een purchase ' sales%

    mar,eting higher volumes of mil,1 The volume of sales plays a critical role in

    determining costs1 Cence% the mar,et strategy of

    !i7uid MI!) M.)ETIN+

    /angalore Mil, 8nion is to regard selling of mar,et mil, as its core mar,eting

    activity and to concentrate its efforts in this direction to increase the volume of mil, 

    sales1 The impressive gro"th in the sale of mil, by /amul over the years is due to the

     persistent efforts to maintain timely supply% maintaining 7uality and attending to the

    complaints of consumers and agents "ith prompt follo"Hup action1

    Don Bosco Institute of Technology Page 8

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    /amul is also organising #onsumer "areness Programme as a part of Mar,et

    -evelopment to create a"areness of ? Nandini@ Mil, through personal contacts% -oor 

    to -oor campaigns% Organisational Meetings% School #hildren Mega -airy Plant visit

    etc1% are conducting regularly1

     

    T#pes of /l /l proucts "aretng b# a"ul:

      Nann Tone /l  

    Nann

    $o"ogense

    C,6 /l

    Nann Subha"

    Don Bosco Institute of Technology Page 9

     Nandini  Subham Mil,1 #ontaining 1>J *at and B1> J SN*1 rich% creamier and

    tastier mil, vailable in >GG ml and ; ltr pac,ets1

     Nandini Comogenised #o" Mil, is pure mil, containing1GJ *at ' B1>J SN*1 (hich is homogenised and

     pasteurisedL #onsistent right through% it gives you more

    cups of tea or coffee and is easily digestible1 vailable in

    >GG ml pac,ets1

    )arnata,as most favourite mil,%  Nandini Toned Mil,1

    *resh and pure mil, containing F1DJ fat and B1>J SN*1

    vailable in >GGml and ;ltr ' D !tr pac,1 /etter to use

    "ithin a day from the date of pac,1

    http://www.google.co.in/url?url=http://www.bamulnandini.coop/&rct=j&frm=1&q=&esrc=s&sa=U&ei=gOi0U8jRCJaNuATTkoLgCQ&ved=0CBcQ9QEwAQ&sig2=kuaiPQpnidsKZDQxAVadCg&usg=AFQjCNG6JuE1cL4VVDgjbkX7BiVyViW82g

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     Nann Sa"ruh

    Nann Cur

    (N-&%ST&*CT*&E )E7E,P/ENTK

    The strategy of /angalore Mil, 8nion is ?Procure More% Sell More ' Serve More@

    and reaping the benefits of economies of scale1 In order to reali6e this strategy% the

    8nion has implemented the follo"ing projects so that more and more mil, can be

     procured and processed1 This "ill help us to serve our producer members by passing

    on the maximum benefits2

    "e are consciously adopting

    the gro"thHoriented strategy

    of helping our producers to

    gro" by ourselves gro"ing

    constantly1

    Mega -airy "ith a capacity

    to process D la,h litres of mil, per day expandable to ;G llpd has been built by

    investing .s1 FB1=G corers obtained as term loan from National -airy -evelopment

    /oard1 The Mega -airy has latest stateHofHtheHart technological facilities in dairy

    Don Bosco Institute of Technology Page 10

     Nandini #urd made from pure mil,1 Its thic, and delicious1 +iving you all thegoodness of homemade curds1 vailable in GG +ms and >GG grms ' ; )g

     pac,s1 Nandini /utter .ich% smooth and delicious1 Nandini /utter is made out of 

    fresh pasturised cream1 .ich taste% smooth texture and the rich purity of co"s

    mil,% ma,es any preparation a delicious treat1 vailable in ;GG +ms% GG gms and

    >GGgms cartons both salted and unsalted1

     Nandini Samrudhi Mil,1 #ontaining D1GJ *at and

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     processing and the 8nion "ill have the ability to manufacture mil, and mil, products

    to "orld class standards1

    lthough /amul sets standards for its products for better serve to customers% it "as

    not possible to ,eep the standards stability due to manual operations1 In designing

    mega dairy% /amul loo,ed to"ards an automated system that "ould allo" it to

    achieve consistent 7uality parameters for each product1 Energy and manpo"er "ould

    also be more effectively optimised and controlled and all plant e7uipment "ould be

    integrated1

    N%T*& ,- *S(NESS C%&&(E)

    1.'- services for every phase of development ideation% design and application

    development

    Testing and integration

    &uality management

    *ull product line management

    C,/P%N+ 7(S(,N /(SS(,N

    7son:

    1

    • To ensure prosperity of the rural Mil, producers "ho are ultimate o"ners of

    the *ederation

    • To promote producer oriented viable cooperative society to impart an impetus

    to the rural income% dairy productivity and rural employment1

    • To abridge the gap bet"een price of mil, procurement and sale price1

    Don Bosco Institute of Technology Page 11

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    • To develop business acumen in mar,eting and trading disciplines so as to

    serve consumers "ith 7uality mil,% give a fillip to the income of mil,

     producers1

    • To compete "ith MN#s and Private -airies "ith better 7uality of mil, and

    mil, products and in the process sustain invincibility of cooperatives1

    /sson:

    Ceralding economic% social and cultural prosperity in the lives of our mil,  producer members by promoting vibrant% selfHsustaining and holistic

    cooperative dairy development in )arnata,a State

     

    8ualt# technolog#

      1#reate values for all sta,e holders through innovation and operational

    excellence

      1#reate a motivated team of competent people by providing continuous learning

    'creative atmosphere

    P&,)*CT SE&7(CE P,(C+ P&,-(E:

    The company main product is MI!)%

    1nalysis

    Maintenance 'support

    Product development

    Product line management

    Strategic staffing

    Don Bosco Institute of Technology Page 12

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    P.O+.ESS N- #CIE$EMENT O* TCE 8NION SIN#E ITS IN#EPTION

    ;1 Establishment of the 8nionK

    /angalore #oHoperative Mil, Producers0 Societies 8nion !td1 "as established

    on ;Dth November ; la,h !P- on ;st *ebruary ;

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     b1 ne,al #hilling #enter 

    i1 ne,al #hilling #enter "as started on ;th  September ;th  Aanuary ; la,h !P-1

    h1 )ana,apura #hilling #enter 

    i1 )ana,apura #hilling #enter "as commissioned on ;

    st

     October GG "ith mil, chilling capacity of DG%GGG !P-1

    Don Bosco Institute of Technology Page 14

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    TEC$N(C% (NP*T SE&7(CES:

    /angalore Mil, 8nion is providing various Technical Input ' Extension Services to

    the mil, producer members ' their -airy animals through T(E!$E #amp Offices

    situated in each Talu, i1e1% ne,al% /angalore East% /angalore South% elahan,a

    9/angalore North:% #hannapattana% -evanahalli% -oddaballapura% Cosa,ote%

    )ana,apura% Solur 9Magadi:% Nelamangala ' .amanagara1 *rom these camps the

    Technical Input services li,e (ee,ly Mobile $eterinary Service% Emergency

    $eterinary Service% rtificial Insemination Service% Periodical $accinations% /alanced

    #attle *eed Sales% Mineral Mixture Sales% *odder development and *odder Seed

    Production% #lean Mil, Production practices% Extension Services for #attle *eeding%

     breeding% insurance and mil, production etc1% "ill be carried over1

    %N(/% $E%T$ %N) ,T$E& %CT(7(T(ES

    %N(/% $E%T$

    The 8nion is ta,ing special care to promote the health of the cattle of member mil, 

     producers1 $eterinary facilities have been extended to all the -#S1 Mobile veterinary

    routes% emergency veterinary routes% Cealth camps% vaccination against foot ' mouth

    disease and thaileriosis diseases% etc1% are being regularly done1 .egularly

    -e"orming is also done for the cattle1 There is also a bac,up of *irst id Services to

    needy -#S0s1

    Particulars GGBHG< GG; D=BB ;

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    A Study on Efectiveness o Training &Development at BAMUL

    "ay bac, in ;< >< ; ; DG

     No1 of I -one

    Sin

    gle

    ;%;;%>FD ;%;%=G ;%;D%GG ;;FFGG ;;FFG ;GG==B ;;DDB

     No1 of #luster

    I

    #e

    nte

    rs

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    -uring ;

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    Seed Processing plant "as commissioned at .ajan,unte by investing .s1 ; la,hs1

    The 8nion is catering to the Seed production needs of many 8nions in )arnata,a and

    also of Southern India1

    +%S$%S7(N( $E%T$ (NS*&%NCE:

    ashasvini Cealth Insurance Scheme "as muted by +overnment of )arnata,a during

    the year GG;HG1 This scheme "as implemented by #oHoperative department%

    Members of #oHoperative Societies and their family members are the beneficiaries of 

    this scheme1 The annual premium is .s1 ;G5H per beneficiary1 ll major hospitals

    are adopted for this scheme% all types of surgery "ill be covered under this health

    scheme1 /angalore Mil, union has covered ;1>G !a,h beneficiaries under this

    scheme by contributing .s FG5H to"ards premium per beneficiary1

    C%TTE (NS*&%NCE:

    /angalore Mil, 8nion is providing Insurance #overage to the -airy animals in

    collaboration "ith 8nited India Insurance !td1% G%FB animals are covered under this

    Insurance1 The annual premium is 1J of the value of the animal1 >GJ of the

    annual premium of .s1 ;1

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    /C(NSE+ 9S -&%/E6,& The =Hs Model is a tool managerial analysis and action that provides a structure "ith

    to consider a company as a "hole% so that the organisation0s problem may be

    diagnosed and a strategy may be developed and implemented1 The seven ,ey elements

    that ma,e the organisation and their effectiveness1 It loo,s at the seven ,ey elements

    that ma,e the organisation successful% or not2 strategy2 structure2 systems2 style2 s,ills2

    staff2 and shared values

      The model is very much helpful in vie"ing the interrelationship of strategy

    formulation and implementation1 It focus managers attention to a variety of activities

    that may affect the implementation of any strategy% as the model originally developed

    as a "ay of thin,ing more broadly about problems of organi6ing effectively1 It is a

     judging tool for the implementation of strategies

    (hile thin,ing comprehensively about a ne" strategy and the problems that arise in

    carrying it out% a manager must thin, of his company as uni7ue culture and must thin, 

    about the ability of the company to get anything really fundamental 9I1e1%% not tactical:

    accomplished as a matter of moving the "hole culture 1 Therefore% managers% need to

    consider all seven factors of the model for the successful implementation of any

    strategy1

     =0s Model0s Systemic pproach to Improving Organisation2

    Don Bosco Institute of Technology Page 19

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    The =Hs diagram illustrates the multiplicity interconnectedness of elements that define

    an organisation0s ability to change1 The theory helped to change manager0s thin,ing

    about ho" companies could be improved1 It says that it is not just a matter of setting

    up ne" systems and letting them generate improvements1

    To be effective% your organi6ation must have a high degree of fit or internal

    alignment among all the seven S0s1 Each S must be consistent "ith and reinforce the

    other Ss1 ll Ss are interrelated% so a change in one has a ripple effect on all the others1

    It is impossible to ma,e progress on one "ithout ma,ing progress on all1 Thus% to

    improve your organisation% you have to pay attention to all of the seven elements at

    the same time1 There is no starting point or implied hierarchy different factors may

    drive the business in any one organi6ation1

    The seven S0s of the model are distinguished into Card Ss and Soft Ss1

    The Card elements are feasible and easy to identify as they can be found in strategy

    statements% corporate plans% organisational charts and other documentations of the

    company1 They include2

    3Strategy

    3System

    3Structure

    Don Bosco Institute of Technology Page 20

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      The soft Ss are hardly because of difficulty involved in describing them as

    capabilities% values and elements of corporate culture are fre7uently developing and

    changing1 The elements of soft Ss areK

    3 Style

    3 Staff 

    3S,ills

    3Shared values

     

    ST.8#T8.EK

    Structure is the basis for a speciali6ation and coHordination influenced primarily

     by strategy and by organisation si6e and diversity1 Organisation structure refers to the

    "ay in "hich organisation activities are divided% grouped and coordinated and the

    relationship bet"een the personal in the organi6ation1 It is the formali6ed intentional

    structure of roles and position in the organi6ation1 Structures describe the hierarchy of 

    authority and accountability in an organisation charts1 Most organisations use some

    mix of structure pyramidal% matrix or net"or,ed ones to accomplish their goals1

    It is the frame"or, in "hich the activities of the organisation0s members are

    coordinated1 The four basic structural forms are the functional form% divisional

    structure% matrix structure and net"or, structure1

    ST.TE+K

    ccording to Mc)insey strategy means the actions% "hich a company plans in

    response to or anticipation of changes in its external environment1 In other "ords it is

    the determination of basic longHterm objectives or courses of action and allocation of

    resources to achieve the organi6ation goals1

    Strategy is a plan an organisation formulates to gain a sustainable advantage

    over the competition1 It is the route that the organi6ation has chosen for its future

    Don Bosco Institute of Technology Page 21

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    gro"th2 a plan% an organi6ation formulates to gain a sustainable competitive

    advantage1

    SSTEMSK

    Systems include formal and informal procedures that support the strategy and

    structure1 In other "ords% it is process that sho"s ho" an organisation gets its dayHtoH

    day things done1 This includes the procedures and routines that characteri6e ho"

    important "or, is to be done I1e1 financial systems% hiring % promotion and

     performance appraisal systems and information systems etc1

    It is the formal and informal procedures% including innovation systems%

    compensation systems% management information systems and capital allocation

    systems that govern every activity1 developmental assessment of individual1 The

    concept of FDG degree appraisal has also been introduced1

    The performance management process at /M8! is designed to2

    3trac, performance

    3Provide effective feedbac, 

    3Talent management

    3Improving plan for poor performers

    3Mentoring and coaching employees

    ST!E2

    Style includes t"o things i1e1 management style and organisation culture1

    Management style is the "ay in "hich the managerial personnel behave and

    collectively spend their time to achieve organisational goals1 It consists the "ay of

    leading motivating and the style of leadership in the management

    S)I!!S2

    S,ills is the distinctive capabilities or competencies or of the organi6ation as a

    "hole 1In other "ords it is "hat the company does best % in the "ays of expanding or

    shifting competences1 It is "hat the company does best2 the distinctive capabilitiesand competencies that reside in the organi6ation1

    Don Bosco Institute of Technology Page 22

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    A Study on Efectiveness o Training &Development at BAMUL

    Staff2

    Staffs refer to the people in the enterprise and their sociali6ation into the

    organi6ational culture1 Productive high performing employees are the company0s most

    valuable assets1 It is the organi6ation0s human resources2 refers to ho" people are

    developed% trained% sociali6ed% integrated% motivated% and ho" their carriers are

    managed1

    SC.E- $!8ES2

     ll members of the organi6ation share some common fundamental ideas or

    guiding concept around "hich the business is built1 This may be to ma,e money or to

    achieve excellence in a particular field1 These values and common goals ,eeps

    employees "or,ing to"ards a common destination as a coherent team and are

    important to ,ept the team spirit al

    S6,T %N%+S(S

    ST&ENT$ 6E%NESS ,PP,&T*N(T+ T$&E%TS

    (NT&,)*T(,N

    S(OT analysis is the analysis made "hich associates "ith Strengths% (ea,ness%

    Opportunities and Threats1 This analysis is made in order to ,no" about the

    organi6ation0s nonHtangible assets1 This derives the factors that affect the performance

    directly or indirectly1 Strengths derives the positive aspects of the organi6ation

    "ea,ness derives the negative aspects of the organi6ation "hich also helps to rectify

    Don Bosco Institute of Technology Page 23

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    A Study on Efectiveness o Training &Development at BAMUL

    1 IN#.ESIN+ employee cost

    1 Intense competition

    NE6 Pro;ectsK

    /amul has planned to convert Cosa,ote #hilling #entre into a 1G1!!P- #apacity

    -airy "ith an investment of .s1=1GG !a,h and a Ne" Product /loc, at /angalore

    -airy Premises "ith an investment of .s1 GFF1GG !a,hs1

    /amul has SE$EN #hilling #enters geographically located around /angalore and

    ;; /ul, Mil, #oolers at -#S !evel1 Mil, Product /loc, "ithin the campus to

    manufacture /utter% +hee% Peda% *lavoured Mil,% Spiced /utter Mil,% Paneer% Set

    #urds etc1%

    -(N%NCE:

    The 8nion had an approximate turnover of .s1 1

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    A Study on Efectiveness o Training &Development at BAMUL

    %nnual Turn'o!er 5?1

    3@4?30310

    49110?903

    192?02000

    21400

    234@422

    34@12@959

    15?942333

    14?919000

    0

    22?1@?0

    2919?5592

    14@90504?

    129?>4000

    320>00

    ?3?030

    24??31>??

    231@554@0

    Don Bosco Institute of Technology Page 26 

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    A Study on Efectiveness o Training &Development at BAMUL

    523>00@0@2

    ?@@2332>

    524442419

    @93912>1

    45>053>15

    4>@21?44

    44?9532@0

    4@45?>>9

    ran total 1@3019?3?@ 1291?52@21 109?1@505> 1104952@35

    %pplcaton of funs

    -xe assets

    6or n progress

    )eferre re!enue

    Expenture

    (n!est"ents

    54@>?9053

    1054@02?0

    1320000

    31>0>554

    5223?9943

    5?400201

    @5194>>

    315@9152

    52@>311?0

    10?2115

    11194>>9

    315@9152

    549?50049

    29>@9>4

    1523@340

    1?22>152

    Sub total @?5@9@??@ @1??925>4 590955445 5?4112332

    Current %ssets Aoans'

    a!ances

    (n!entor#

    Sunr# ebtorsCash ban balances

    oans %!ance

    Ser!ce eposts

    ,thers

    4@9@1?>03

    >@00?13329255@@@9

    9?2@20?4

    1>@>29@0

    103@>53

    2@0131301

    @49@???@2@1305225

    1@01@@22

    1>12@?31

    31@311@1

    199@3@14

    ?0@9>4421?@?>2>>@

    2?190951

    1>01092@

    151>20?@

    @3399905

    105?2@40?30199@>5@

    13394223

    1?>0102?

    193?3>?2

    Sub total >44501500 @52>?0029 50940>@14 520@40303

     ran Total 1@3019?3?@ 1291?52@21 109?1@505> 1104952@35

    Partcular 2012'13

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    A Study on Efectiveness o Training &Development at BAMUL

    10

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    A Study on Efectiveness o Training &Development at BAMUL

    Closng stoc Apl

    Trang

    2@522?99 1@21??22 13>4413> 15>1>50?

    Sub Total 3 10951>5@52@ >052>@0244 9133?5?140 5@>@9?94@4

    ,T$E& (NC,/E

    ,ther nco"e

    ,ther nco"e pl

    (nterest on eposts

    staff loans

      rants

    54>>9552

    4>3>?@2>

    11243954

    412@440

    940040>9

    353?945?

    >939099

    192000

    24412954

    32911144

    5503@09

    24093@9

    29199923

    212>2?03

    95@539>

    11?3231

    Sub Total 4

    (nco"e Total 9@@395

    10?91922>01

    11>300@32

    >1922@0?9@

    @5034?92

    91>??>3012

    5921>13@

    595400@@00

    ross Total 2>>@340 @3?299?0? @005595?2 5455@@@05

    Net Proft A%fter Tax

      E(T

    521?31>5

    5@?@13552

    35142949

    45151551?

    3?43122?

    44?3@4>54

    29>32255

    412225@?5

    C%C*%T(,N ,- &%T(,S

    1. Current &ato or 6orng Captal &ato:

    This ratio measures the relationship bet"een current assets and current liabilities1

    #urrent .atio 9no of times: 4 #urrent ssets

      #urrent !iabilities

    9Standard4K;:

    Table no'1

    Don Bosco Institute of Technology Page 29

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    A Study on Efectiveness o Training &Development at BAMUL

    +ear current assets current labltes current rato

    200>'2010 1@?.19 9>.55 2.114:1

    2010'2011 >2.?? 4>.10 1.?>1:1

    2011'2012 ?>.13 @>.15 1.2??:1

    2012'2013 191.14 ?5.0? 2.011:1

    CE%P$: 1 Current &ato

    2. 8uc rato:

    Ths rato "easures the relatonshp betDeen total assets an total labltes.

    &ato

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    A Study on Efectiveness o Training &Development at BAMUL

     Net "orth ratio 9no of times: 4 Net (orth

    Total assets

    9Standard4G1>K;:

    Table no HF

    ear Net (orth Total ssets Net (orth .atio

    200>'2010 1@@.>3 414.4@ 0.402:1

    2010'2011 193.?@ 3>?.30 0.43@:1

    2011'2012 192.43 393.34 0.4@1:1

    2012'2013 191.54 414.1? 0.414:1

    raph: 3 Net Dorth &ato

    4. ross proft ratoK

    Don Bosco Institute of Technology Page 32

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    A Study on Efectiveness o Training &Development at BAMUL

    +ross profit ratio 9J: 4profit before interest and tax

      Sales

    Table '4

    +ear P(T Sales ross Proft &ato '2010 1@.?> 202.00 ?.3@

    2010'2011 [email protected] 390.1@ 9.12

    2011'2012 9.04 34?.54 2.02

    2012'2013 3.4> [email protected] >.9>

    raph: 4 ross Proft &ato

    5. &eturn on n!est"ent:

    &eturn on n!est"ent ?.30 @.@1

    2011'2012 9.04 393.34 1.??

    Don Bosco Institute of Technology Page 33

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    A Study on Efectiveness o Training &Development at BAMUL

    2012'2013 3.4> 414.1? ?.42

    raph: 5 &eturn on n!est"ent

    @. Net proft F of sales

    Net proft F of sales proft after tax

      Sales

    Table no'@

    +ear Proft %fter Tax Sales NP&S '2010 11.53 202.00 5.90

    2010'2011 1?.04 390.1@ 4.?9

    2011'2012 4.95 34?.54 1.3@

    2012'2013 2.3@ [email protected] @.@2

    Don Bosco Institute of Technology Page 34

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    A Study on Efectiveness o Training &Development at BAMUL

    raph: @ Net proft F of sales

    9. Stoc Turn &ato:

    Stoc turno!er rato '2010 202.00 44.20 4.59:1

    2010'2011 390.1@ 41.?> ?.?3:1

    2011'2012 34?.54 49.5@ 9.32:1

    2012'2013 [email protected] 103.90 3.43:1

    Don Bosco Institute of Technology Page 35 

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    A Study on Efectiveness o Training &Development at BAMUL

    raph: 9 Stoc Turn &ato

    ?. )ebtors Turn &ato:

    )ebtorsG Turno!er &ato '2010 202.00 9.24 29.>0:1

    2010'2011 390.1@ 10.0? [email protected]:1

    2011'2012 34?.54 11.39 30.@5:1

    [email protected] ?.55 41.@>:1

    raph '? )ebtors Turn &ato:

    Don Bosco Institute of Technology Page 36 

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    A Study on Efectiveness o Training &Development at BAMUL

    &ato %nal#ss Su""ar# Table:

    Partculars 200>'2010 2010'2011 2011'2012 2012'2013

    #urrent ratio 2.114 1.?>1 1.2?? 2.011

    &uic, ratio 1.55? 1.03? 0.@01 0.9>2

     Net "orth ratio 0.402 0.43@ 0.4@1 0.414

    +ross profit ratio ?.3@ 9.12 2.02 >.9>

    .eturn on investment 4.09 @.@1 1.?? ?.42

     Net profitJ of sales 5.90 4.?9 1.3@ @.@2

    Stoc, turn over 9times: 4.59 ?.?3 9.32 3.43

    -ebtors turnover ratio 29.>0 [email protected] 30.@5 41.@>

    E%&N(N EHPE&(ENCE:

    Experience is a crucial aspect of every student to have an successful and challenging

    career1 It gives real "orld exposure such as communication s,ills% competition

     prevailing% decision ma,ing po"er and so on1 The present project "or, "as highly beneficial as it gave opportunity to the corporate exposure1

    Don Bosco Institute of Technology Page 37 

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    A Study on Efectiveness o Training &Development at BAMUL

    This project training at /M8! "as very helpful ',no"ledge based as it gave a

     practical experience of corporate functioning of the company 'got a very coH

    operative experience1 The C. executive as given good amount of information related

    to management% company vision and mission% environment policy and the operational

     plan carried out in the organisation1

    This information helped to frame the Mc,ensey0s =s model of the organisation1

    interaction "ith the various department of the C.M% production department

    %mar,eting % 7uality control% .'- department gave an insight in to the hierarchies

    they are follo" and the functioning of various C. activities li,e performance

    appraisal% "elfare facilities provided% conflict management %competency mapping the

    relationship bet"een "or,er0s and management "hich is an essential element1

    The present topic the study on effectiveness of training and development "hich

    helped to understand the practical orientation of the functions of various department

    of the company1 This helped to coH relate and understand the concept more clearly1

    +ENE.! INT.O-8#TION

    INT.O-8#TION O* T.ININ+ N- -E$E!OPMENT

    The term ?Training and -evelopment@ are closely related and are often

    used as synonymous concepts% there are some important distinctions in their meanings

    Don Bosco Institute of Technology Page 38

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    A Study on Efectiveness o Training &Development at BAMUL

    in the context1 The term training may be defined as ? process by means of "hich the

    aptitude% s,ills 'capacities of individual employees to perform specific jobs are

    specific 7ualification of particular employees for particular purpose1 s emphasi6ed

     by -ole oder1 The use of the term Training and -evelopment0 in today0s

    employment setting is far more appropriate than training1 The training along since

    ?Cuman resource can exert their full potential only "hen the learning process goes far 

     beyond simple route or routine ' ccording to A1P1 #ampbell

    Training courses are typically designed for a short team and stated set purpose% such

    as the operation of some piece of machinery% "hile development involves a broader

    education for long term purposes1 s put by -ale oder 

    )esre area of research )esre area of research

    ?Effectiveness of Training and -evelopment in /M8!@ 9/angalore urban and rural

    district coHoperative mil, producer0s society0s union limited:

    &esearch ob;ect!e

    • To study the financial status of the company

    • To understand the various training program conducted at /M8!

    • To ,no" the opinions of employees to"ards training program1

    • To naly6e and evaluate the impact of training on the performance of the

    employees1

    Proble" efnton

    3 lac, of proper training process 'also there is no proper tool "hich is used to

    evaluate training effectiveness

    Don Bosco Institute of Technology Page 39

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    A Study on Efectiveness o Training &Development at BAMUL

    3lac, of gradation of materials

    3there is no constant follo"Hup 'proper concentration on the objective because of

    small percentage of ne" recruits

    3lac, of sufficient time to adopt the training ,no"ledge

    Scope of the pro;ect Dor 

    The study "as primarily conducted to ,no" the effectiveness of employee training in

    /M8! and explore the "ay to improve the efficiency of the training program

    Sources of information from the company1

    The information available from the company helps to ,no" the importance given to

    the 7uality aspects and the training programs conducted to ma,e the employees in

    meeting the 7uality standards1

    terature relate to the research:

    7.S.P. &%,. $u"an &esource /anage"ent2004IExcel publcaton

    uthor founds effectiveness of training and development is a term that had been used

    to describe the broader jobHrelated experience an individual has dre" attention to "hat

    they described as psychological gro"th needs as relevant to the consideration of

    effectiveness of training and development1 Several such needs "ere identified2 s,ill

    variety% tas, significance% autonomy and feed boo, 1They suggested that such needs

    have to be addressed if employees are to experience high 7uality of "or,ing life1

    S*$% &%,I $*/%N &ES,*&CE /%N%E/ENT

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    A Study on Efectiveness o Training &Development at BAMUL

    uthor finds high effectiveness of training and development is essential for

    organi6ation to continue to attract and retain employees 1T' - is a process in "hich

    organi6ations recogni6e their responsibility to develop job and "or,ing conditions

    that are excellent for the employee and organi6ation 1n effective leader influences

    the follo"ers in a desired manner to achieve goals 1It is evident from literature

    different leadership styles may affect organi6ation effectiveness and performance 1The

    interventions of T'- "ill effectively utili6e the employee potentials ensuring great

     participation and involvement of employees1 This paper focuses and analysis the

    literature findings "hich involves effectiveness of training and development.

    .%S$6%T$%PP%I

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    A Study on Efectiveness o Training &Development at BAMUL

    Primary data "as collected through a survey of employees1 Primary data is the first

    hand data "hich is collected by the researcher 

    Seconar# )ata

    Secondary data is the data "hich have been gathered by somebody else and are

    available to others for use 1secondary data "as collected from the company records%

    manuals% journals% maga6ines% textboo,s of C.M1

    Sa"plng /etho

    To arrive at an objective conclusion% samples of FGG employees "ere chosen

    representing all the departments of the company1 Audgmental sampling "as used to

    identify respondents1

    Sa"plng SJe

    In order to reduce the sampling error% simple random sampling is adopted% the sample

    si6e ta,en for this survey is hundred

    Sa"plng *nts

    Sampling units are per employee of /M8!@ 9/angalore urban and rural district coH

    operative mil, producers societies union limited:

    Tools an TechnKues use

    STTISTI#! TOO!S *O. N!SIS

    • Simple percentage method:

    In this method various factors are analy6ed in the basis of percentage1

    •  Bar graph:

    Don Bosco Institute of Technology Page 42

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    A Study on Efectiveness o Training &Development at BAMUL

    In this method various factors are dra"n as pie charts on the basis of

     percentage1

    •  Pie chart:

    In this method various factors are dra"n as pie charts on the basis of

     percentage1

    TEC$N(8*ES ,- )%T% C,ECT(,N

    &uestioning techni7ue is the primary method of data collection used in this research2

    it is techni7ues of obtaining specific information about the defined content1

    • Open ended questions:

    These are the 7uestions in "hich the employees can ans"er in their o"n

    "ords1

    • Close ended question:

    These are 7uestion in "hich the employees are to ma,e a choice from the

    various choices given1

    )etals of the (nternal ue

     Name of the +uideK SC8/C C .% ssistant professor% M/ -epartment1 -ON

    /OS#O INSTIT8TE O* TE#CNO!O+% emailK shubharanganathaQgmail1com

    )etals of the External ue

     Name of the guide Mr1Thippas"amy C. department1 /M8!

    Don Bosco Institute of Technology Page 43

    mailto:[email protected]://www.google.co.in/url?url=http://www.bamulnandini.coop/&rct=j&frm=1&q=&esrc=s&sa=U&ei=gOi0U8jRCJaNuATTkoLgCQ&ved=0CBcQ9QEwAQ&sig2=kuaiPQpnidsKZDQxAVadCg&usg=AFQjCNG6JuE1cL4VVDgjbkX7BiVyViW82gmailto:[email protected]

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    A Study on Efectiveness o Training &Development at BAMUL

     

    %N%+S(SB)ES(NI (N-E&ENCES ,- T$E &ES*TS:

    The primary data collected through the 7uestionnaire has been collected and analy6ed

    in tune "ith the objective as follo"sK

    • Each 7uestion has been reduced to a table sho"ing the number of responses

    got for each alternative provided1 pie chart and bar graphs have been dra"n1

    The finding depicted by each table and graph have been explained1

    • Suitable inferences have been dra"n from the explanations of the findings in

    tune "ith the objective of the study1

    T%E'01: 

    -id you continue to receive any training there after for your developmentL

    Particulars No1 of respondent0s percentage

    ; F> FFJ

    > D=J

    Total @0 100F

    SourceK primary surveyHG;

    Don Bosco Institute of Technology Page 44

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    &%P$'01: 

    Sho"ing percentages of responded "ho received training in different s,ill sets1

    T%E'02: "as the training and development based onL

    Particulars No1 of respondent0s percentage

    es FG >GJ

     No ;= BJ

    Some extent ;F J

    Total @0 100F

    &%P$'02: Sho"ing percentages of respondents having different basis of training

    Don Bosco Institute of Technology Page 45 

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    T%E'03: (as there any discussion among the participants about the programme

    after conclusion on the strength and "ea,nessL

    Particulars no1 of respondent0s percentage

    es =GJ

     No ;B FGJ

    Total @0 100F

    &%P$'03: sho"ing the percentages of respondents "ho feel the training session

    "as interaction

    1

    T%E'04: sho"ing the opinion about flexible time period to conduct performances

    Particulars no1 of respondent0s percentage

    Monthly G> ;GJ

    &uarterly G< ;BJ

    Don Bosco Institute of Technology Page 46 

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    Calf yearly ;D FJ

    early G GJ

    Total 50 100F

    &%P$'04: sho"ing the opinion about flexible time period to conduct performances

    T%E'05: Sho"ing the opinion about "ho should trained the employees1

    Particulars no1 of respondent0s percentage

    Manager > >GJ

    Self appraisal ; J

    consultant G GBJ

    Total 50 100F

    &%P$'05: sho"ing the opinion about "ho should trained the employees1

    Don Bosco Institute of Technology Page 47 

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    nalysisK

    s the graph sho"s that >GJ of the employees say that manager should be the

    appraiser1

    InferenceK

    The above graph says that manager should appraise the employees1

    T%E'0@: Sho"ing the opinion of employees regarding the performance

    improvement because of their previous training and development programme

    Particulars no1 of respondent0s percentage

    Improvement F D>J

     NoHimprovement G< ;>J

    average G< GJ

    Total 50 100F

    Don Bosco Institute of Technology Page 48

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    &%P$'0@: sho"ing the opinion of  employees regarding the performance

    improvement because of their previous training and development programme

    nalysisK

    The graph sho"s that D>J of the employees say that there "ill be

    improvement in next performance cycle because performance appraisal1

    InferenceK

    s the employees say that there "ill be improvement in the performance for the next

    appraisal cycle "hen compared "ith the previous cycle1

    T%E'09K sho"ing the opinion that the training helps in polishing the s,ill or

    development area1

    Particulars No1 of respondent0s percentage

    Manager > >GJ

    Self appraisal G GJ

    consultant G> ;GJ

    Don Bosco Institute of Technology Page 49

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    Total 50 100F

    &%P$'09: Sho"ing the opinion that the training helps in polishing the s,ills or

    development area1

    T%E'0?K Sho"ing the opinion that% "ill personal bias creeps in "hile training an

    individual1

    Particulars no1 of respondent0s percentage

    es G >J

     No FG >>J

    Total 50 100F

    SourceK primary surveyHG;

    &%P$'0?K sho"ing the opinion that% "ill personal bias creeps in "hile training an

    individual1

    Don Bosco Institute of Technology Page 50

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    nalysisK

    s the graph sho"s that >>J of the employees say that there "on0t be any

     personal bias "hile training an individual1

    InferenceK

    s the above table sho"s there is no one dominant opinion about the bias in

    training an employee1

    T%E'0>K Sho"ing percentage of respondent0s belief on training on concept of

    training

    Particulars respondent0s Percentage

    es DG ;GG

     No Nil Nil

    Total @0 100F

    Don Bosco Institute of Technology Page 51

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    &%P$'0>K Sho"ing percentage of respondent0s belief on training on concept of

    training

    1

    T%E'10K -o you thin, that training contributes to"ards improvement in the job

    satisfactionL

    Particulars no1 of respondent0s percentage

    ; DG ;GG

    Nil Nil

    Total @0 100F

    &%P$'10: Sho"ing that the training contributes to"ards improvement in the job

    satisfaction

    Don Bosco Institute of Technology Page 52

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    T%E'11:

    Co" do you rate the training 'development environment in your organisationL

     

    Particulars no1of respondent0s percentage

    ; ;G ;=

    FF >>

    F ;= B

    Total @0 100F

    SourceK primary surveyHG;

    &%P$'11K Sho"ing rate the training 'development environment in your

    organisation

    Don Bosco Institute of Technology Page 53

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    T%E'12K Sho"ing the opinion about the training conducting one on one survey to

    the employees1

    Particulars no1 of respondent0s percentage

    es ;F D

     No F= =

    Total 50 100F

    &%P$'12K Sho"ing the opinion about the training conducting one on one survey to

    the employees

    Don Bosco Institute of Technology Page 54

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    T%E'13K Sho"ing opinion on the company giving the opportunity to employee to

    improve% if the training performance is lo"1

    Particulars no1 of respondent0s percentage

    es FG DG

    Some "hat G G

    Total 50 100F

    &%P$'13K Sho"ing opinion on the company giving the opportunity to employee to

    improve% if the training performance is lo"1

    T%E'14K sho"ing the opinion of employees about the feedbac, given by the

    reporting officer about your training performance in the company1

    Particulars no1 of respondent0s percentage

    +iven ;G G

    Don Bosco Institute of Technology Page 55 

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    Some time ; B

     Not given D >

    Total 50 100F

    SourceK primary surveyHG;

    &%P$'14K sho"ing the opinion of employees about the feedbac, given by the

    reporting officer about your training performance in the company1

    T%E'15K Sho"ing opinion of employees about satisfaction level of employees

    "ith the training and development programme

    Particulars no1 of respondent0s percentage

    es

     No B >D

    Total 50 100F

    Don Bosco Institute of Technology Page 56 

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    &%P$'15K Sho"ing opinion of employees about satisfaction level of employees

    "ith the training and development programme

      -(N)(NS

    3There is a combination of both senior and young blood in the organi6ation% therefore

    attrition is lo"

    3 The organisation is giving less importance for the induction programme

    3 Training programme has helped the employees to enhance their s,ills and

    ,no"ledge

    3 The organisation is conducting effective training programme periodically

    3/M8! is organisation different categories of training to suit the employees li,e

    onHthe job and offHthe job training programme

    3Most of the respondents are satisfied "ith the training programme conducted by the

    organisation

    3Training sessions are interactive1 Trainer discusses the strength and "ea,ness of the

    trainees

    3Training had a good impact on employee0s performance

    3fter each training programme response sheet is given to the employees to give their 

    feedbac, 

    Don Bosco Institute of Technology Page 57 

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    3Maximum duration of training is ;> days and most of the employees are satisfied

    "ith the period of training

    3Most of the employees feel training has helped them to change their attitude

    3Most of the employees feel training has helped them not only for self development

     but also has contributed for the overall development of the organisation1

     

    S*EST(,NS

    3Training material should be prepared "ith great care so that employee can learn

    effectively and easily

    3Training should be in speciali6ed area li,e IT 9advanced area: re7uired

    3Instead of concentrating on theories% practical training should be given1 This is usefulnot only the participants but also to the organisation

    3Training programme can be handled by external agencies and also inHhouse training

    3ll the employees should get training in different areas as per the aptitude and need

    of the organisation

    3#lasses should be arranged inter centre level so there "ill be interactivity "ill be

    established

    3periodical revie" after training to each individual

    3Training should be aimed at motivating the participants% "hich ultimately benefit of

    the organisation1

    Don Bosco Institute of Technology Page 58

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      C,NC*S(,N

    3The success of any organisation is mainly dependent on its human resources1 The

    s,ills% ,no"ledge and abilities at the people should be continuously enhanced for the

    survival of the organisation in the competitive era1

    3people are an important asset to the company and they are the one "ho contribute to

    have competitive advantage over others

    3The purpose to behind this is continuous improvement of all employees and also to

    increase their capacity in doing the job effectively

    3the 7uality and 7uantity of the training programme should be enhanced for effective

    functioning of organisation 1If they conduct the training programme based on

    important asset of the company and they are the one "ho contribute to have

    competitive advantage over others

    (hile conducting the training programme there "ere lot of dra"bac,s such as

    R !ong gap bet"een the end of training and use of s,ills

    RTrainee0s variation in the amount of their experience and "ould have large

    differences in their ability

    R!ac, of personal interests to learn

    Don Bosco Institute of Technology Page 59

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    T$E %S(S ,- ST*)+ C,N)*CTE) T$E -,,6(N C,NC*S(,NS

    %&E )&%6N:

    3The organisation is conducting effective training programs periodically

    3Training objectives are being explained to the trainers% "hich ma,es the clear about

    the purpose of training

    3ll the employees feel training motivates them to perform better 

    3Most of the employees training has helped them not only for selfHdevelopment but

    also has contributed for the overall development of the organisation

    Don Bosco Institute of Technology Page 60

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    8*EST(,NN%(&E'

    -ear SI.5Madam

    I% Miss .e,ha1 P M/ student of -/IT% )umbalgodu re7uest you to give true

    response to the 7uestionnaire "hich is designed in order to study the ?Effectiveness of 

    Employees training 'development@ at /M8!

    I re7uest you to ,indly fill the 7uestionnaire "hich "ill help me to come to

    appropriate conclusions1

    Than,ing you

    .e,ha 1P

    ;1 Aob5 designation 2 HHHHHHHHHH

    1-epartment 2 HHHHHHHHH

    F 1Occupation 2 HHHHHHHHHH

    Don Bosco Institute of Technology Page 61

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    Officers Technical

    Managers None of the above 

    1 !ength of serviceK HHHHHHHHHHHHHHHH

    >1 +ender 2 MaleHHH

    *emaleHHHHHHH

    D1 -o company provide ade7uate importance induction trainingL

      es or No1

    = 1-oes induction training is "ell designedL

    es or No

    B1 -oes organisation provide sufficient duration for trainingL

    a:very much b:much c:not much d:not at all

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     b: Off the job training

    ;F1 -oes the training program conductedL

      a: &uarterly b: yearly c: Calf yearly

    ;1 -id the training program helped for your developmentL

      a: es b: No

    ;>1 -oes the training have an impact on your performanceL

      a: gree b: disagree c: strongly agree

    (,&%P$+

    ,,S:

    ST- Aournal%9November G;: ?Training and -evelopment@

    ?Mar,eting .esearch@% Third Edition% Tata Mc +ra" Cill Publishing !imited% Ne"

    -elhi

    )1 sh"athappa 9GG:% ?Cuman .esource and personal Management@% nd Edition

    Tata Mc +ra" Cill Publishing limited

    Prasad !1M 9GG>: ?Management Information Systems@% ;st Edition Ne" -elhi

    KSulthan #hand and sons

    P%Subba .ao 9GG: ?Personal and C.M ?Cimalaya publishing house

     Naresh )1 Malhotra 9GG;:% ?Mar,eting .esearch@ Third Edition % person Education

    India

    6ES(TE2

    """1humanresourceabout1com

    Don Bosco Institute of Technology Page 63

    http://www.humanresourceabout.com/http://www.google.co.in/url?url=http://www.bamulnandini.coop/&rct=j&frm=1&q=&esrc=s&sa=U&ei=gOi0U8jRCJaNuATTkoLgCQ&ved=0CBcQ9QEwAQ&sig2=kuaiPQpnidsKZDQxAVadCg&usg=AFQjCNG6JuE1cL4VVDgjbkX7BiVyViW82ghttp://www.humanresourceabout.com/

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    """1bamul1com

    Don Bosco Institute of Technology Page 64

    http://www.bamul.com/http://www.google.co.in/url?url=http://www.bamulnandini.coop/&rct=j&frm=1&q=&esrc=s&sa=U&ei=gOi0U8jRCJaNuATTkoLgCQ&ved=0CBcQ9QEwAQ&sig2=kuaiPQpnidsKZDQxAVadCg&usg=AFQjCNG6JuE1cL4VVDgjbkX7BiVyViW82ghttp://www.bamul.com/

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    Don Bosco Institute of Technology Page 65 

    http://www.google.co.in/url?url=http://www.bamulnandini.coop/&rct=j&frm=1&q=&esrc=s&sa=U&ei=gOi0U8jRCJaNuATTkoLgCQ&ved=0CBcQ9QEwAQ&sig2=kuaiPQpnidsKZDQxAVadCg&usg=AFQjCNG6JuE1cL4VVDgjbkX7BiVyViW82g

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