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1/16/2018 Association Retreat Agenda AJG/JLI
PUBLIC NOTICE UNLV Alumni Association
New Board Orientation and Legacy Board Retreat Mandalay Bay – North Convention Center
Friday, January 19, 2018 9:00 a.m. – 6:30 p.m.
AGENDA
Goal of Retreat– Motivate leaders to shoulder the work and mission of the Alumni Association through engagement and discussion of the strategic plan and Association initiatives.
TIME ITEM PRESENTERS 9:00 a.m. Location: Captain’s Board Room
New Board Member Orientation • Who is the UNLVAA? • Board expectations • Strategic plan • UNLVAA programs and services • Meeting governance
Amanda Gordon ’09 ‘11 Board & Volunteer Relations Coordinator UNLV Alumni Association Alumni Engagement & Annual Giving Senior Leadership
11:00 a.m. Location: Mariners B Picture Time!
UNLV Photo Services New board members and staff photos
12:00 p.m. Location: Coral ABC Lunch – Top Tier Special guest speaker
Nancy Rapoport Special Counsel to the President
1/16/2018 Association Retreat Agenda AJG/JLI
TIME ITEM PRESENTERS 1:00 p.m. Location: Coral ABC
1) Call to Order
A) Roll Call B) Public Comment/ Good and Welfare**
2) UNLV Alumni Association’s President
Report A) Welcome and Introductions B) Acknowledgment of Service to the UNLV
Alumni Association C) ACTION: Vote to fill board opening with
Michael Klein due to seat vacancy of Hank Melton
Recess to Retreat Mapping the Road Ahead
• 2017 Year in review • What is your why?
Mark Wiley ’01, President UNLV Alumni Association Julie Samuelson ’95, Secretary UNLV Alumni Association Mark Wiley Mark Wiley Mark Wiley ’01 President UNLV Alumni Association
1:30 p.m. Location: Coral ABC Big Picture Thinking: “to Dues or not to Dues”
• The association of tomorrow • Association dues
Chad Warren Executive Director UNLV Alumni Association
2:15 p.m. Break
2:30 p.m.
4:00 p.m.
Location: Coral ABC Philanthropy & You
• Fundraising 101 • Being a steward of the mission
Reconvene Meeting Public Comment / Good and Welfare** Adjourn
Margo Wolanin Senior Associate Vice President & Campaign Director Division of Philanthropy & Alumni Engagement Mark Wiley ’01 President UNLV Alumni Association
1/16/2018 Association Retreat Agenda AJG/JLI
TIME ITEM PRESENTERS
4:15 p.m. Hotel Room Check-In / Freshen Up
5:00 p.m.
Alumni Association Reception • You and your guest are invited to join us
until 6:30 p.m. for a pre-dinner reception
The Foundation Room at Mandalay Bay Dignitaries Planned to Attend Dr. Len Jessup UNLV President Scott M. Roberts ‘15 Vice President for Philanthropy and Alumni Engagement
6:30 p.m. Dinner on your own
* Agenda items may be taken out of order to accommodate persons appearing before the Committee and/or to aid in the effectiveness
of the meeting at the discretion of the chair. A motion to reconsider an item may be made at any time before adjournment of this
meeting. Similarly, if an item is tabled at any time during the meeting, it may, by proper motion and vote, be taken from the table and
thereafter be the subject of consideration and action at any time before adjournment of this meeting.
** Under the Public Comment agenda item, members of the general public may bring matters not appearing on this agenda to the
attention of the Committee. The Committee may discuss the matters, but may not act on the matters at this meeting. If the Committee
desires, these matters may be placed on a future agenda for action. A time for public comment is provided at the conclusion of the
meeting. The Chair reserves the right to call on individuals from the audience or to allow for public comment at any time. Time limit: A
time limit of three minutes may be imposed on public testimony by the Chair in order to afford all members of the public who wish to
comment an opportunity to do so within the timeframe available to the Committee.
PLEASE NOTE:
Members of the public who are disabled and require special accommodations or assistance at the meeting are requested to notify the
UNLV Alumni Association in writing at Box 451010, 4505 S. Maryland Parkway, Las Vegas, Nevada 89154-1010 or by calling 702-895-3621
prior to the date of the meeting.
NOTICES POSTED AT THE FOLLOWING LOCATIONS:
UNLV Richard Tam Alumni Center, UNLV Foundations Building, UNLV Flora Dungan Humanities Building, UNLV Alumni Association
website at www.unlvalumni.org/leaders, Nevada Public Notice Website at https://notice.nv.gov.
1/16/2018 Association Retreat Agenda AJG/JLI
UNLV Alumni Association Leadership Development Day
Mandalay Bay – North Convention Center: Coral ABC Saturday, January 20, 2018
8:30 a.m. – 4:30 p.m.
Goal of LDD – Inspire leaders to explore new and maintain traditional techniques of engaging alumni through meaningful methods. Communicate basics of chapter administration.
8:30 a.m. Continental Breakfast
TIME ITEM PRESENTERS 9:00 a.m.
Welcome & Introductions
• Who are all these new faces? • Overview & purpose of the day
Jessica Impallaria ‘08 Assistant Director of Chapters & Clubs UNLV Alumni Association
9:15 a.m. Alumni Attitude Survey Results Alumni Engagement
• How do alumni want to be engaged?
Chad Warren Executive Director UNLV Alumni Association
9:45 a.m. Personal Development: True Colors
Jessica Impallaria ‘08 Assistant Director of Chapters & Clubs UNLV Alumni Association
10:15 a.m. Break
10:30 a.m. Committee Breakout Sessions
• Board Development • Chapters & Clubs • Outreach & Engagement • Finance • Membership & Philanthropy
Committee Chairs and Staff Liaisons Chairs/Staff Give Brief Overview of Committee Reveal committee assignments for Legacy Board What is needed to be successful? What can we do as a committee for chapters and the association? Vice versa?
12:00 p.m. Lunch Special guest speaker *Note: Executive Committee and Chapters and Clubs will reconvene after lunch. Legacy board members can adjourn after lunch.
Dr. Thom Reilly NSHE Chancellor Committee report outs
1/16/2018 Association Retreat Agenda AJG/JLI
TIME ITEM PRESENTERS 1:30 p.m. UNLV Structure/Our Division
• Where does AA fit within UNLV, the Foundation, etc.?
• Overview of UNLVAA strategic plan • What is the role of the chapters?
Chad Warren Executive Director UNLV Alumni Association Mark Wiley ‘01 President UNLV Alumni Association
2:00 p.m. New Board Member Orientation • Association organization • Board member expectations • Fiduciary responsibility
Holly Mae Lindsay ‘99 Chapters & Clubs Committee Chair UNLV Alumni Association
2:30 p.m. Best Practices / Q & A Requirements & Resources
• Calendar of events/deadlines
Jessica Impallaria ‘08 Assistant Director of Chapters & Clubs UNLV Alumni Association
3:15 p.m. Chapter planning for 2018 – SWOT Analysis • Align your chapter plan with the
Association’s strategic plan
UNLVAA Chapter Board Members
4:15 p.m. Conclusion & Evaluations Don’t forget to fill out your retreat survey and give us some feedback
*Note: Executive Committee and Chapters and Clubs will reconvene after lunch and conclude by 4:30 p.m. on
Saturday, January 20th. Legacy board members can adjourn after lunch.
UNLV Alumni Association Board of Directors
Application Form
The UNLV Alumni Association annually elects board members to serve on its board for a term of three
years. To be eligible, the applicant must be a graduate of UNLV and a UNLVIP member of the UNLV
Alumni Association. Applications are accepted throughout the year. To be considered for the 2018-21
term, please submit a completed application and your resume to the email address below. Deadline
for applications is Friday, Aug. 4, 2017.
UNLV Alumni Association
Box 451010
4505 S. Maryland Parkway
Las Vegas, NV 89154-1010
Name Michael B Klein
(First) (MI) (Maiden) (Last)
Home Address 8490 Carmel Ridge Court___
City, State ZIP Las Vegas, NV 89113
Home Phone 808-345-7526 Work Phone 702-693-7453 Email [email protected]
Business Name MGM Resorts International Occupation Executive Director, Revenue Optimization
Business Address 3600 S Las Vegas Blvd
City, State ZIP Las Vegas, NV 89109
UNLV Alumni Association member since 2016
Personal Statement: Please provide a statement describing why you would like to be considered for the
Alumni Association Board of Directors. Align your comments with the Board Member Expectations.
Michael Klein
8490 Carmel Ridge Court
Las Vegas, NV 89113
(808) 345-7526
July 6, 2017
Amy Bouchard
Senior Director of Administration and Communications, UNLV Alumni Relations
UNLV Alumni Association
4505 S. Maryland Parkway
Box 451010
Las Vegas, NV 89154-1010
Dear Amy Bouchard:
I am writing this statement today in hopes of being elected the privilege of serving my alma mater as a member
of the UNLV Alumni Association Board of Directors. Getting involved with the Board of Directors has been a goal
of mine for quite some time. Now that my career has returned me to the Las Vegas area for the first time since
graduating in 2008, I finally have the opportunity to volunteer my time and expertise as member of the Board.
My time in Las Vegas while attending UNLV as an out-of-state student, working professional & entrepreneur was
everything I could have hoped for and more. I have since had the opportunity to work for some of the largest
hospitality companies in executive roles spanning from New York to Hawaii.
I understand how important it is to foster a culture of strong alumni relations; to help build our talented alumni
into stronger leaders and connected members of the community. I want to help make the UNLV Alumni
Association great and believe my leadership qualities can help get us there. I’m a strategic thinker and am a true
ambassador to UNLV.
I have built and maintained a solid network of UNLV graduates in each of my career opportunities; it’s amazing
to see how far our network spreads across the globe! From recruiting young leaders to enjoying the company of
other alumni, connecting with others like me has always been paramount while moving from place to place and
growing my career.
I have a strong interest in lecturing and teaching our fellow students in areas of my expertise now that I’m back
in the Las Vegas area. I’m proud to be a part of this year’s Hotel Mentorship Program and cannot wait to coach
young students into visionary industry leaders of the future. In addition, I believe that cultivating relationships
with other members the Board as well as those in leadership positions on campus will help me become a better
leader and ambassador within the community.
Being back in the Las Vegas area for the foreseeable future has made me realize the potential I can have on the
community, on UNLV and on myself as I grow both personally and professionally. I will dedicate the time to
attend meetings, events & always support the Association as a dedicated steward of our organizational mission.
I will support university programs and be an active member on committees, volunteering my time whenever and
wherever I can. Since returning in October, I’ve been looking for something in Las Vegas that I can truly be
passionate about; something that I can spend my free time on that truly makes a difference.
If elected, I can assure you that my passion and dedication towards developing the UNLVIP membership will be a
top priority of mine. My personal membership is set to upgrade in December to a UNLVIP Lifetime membership
once I’m scheduled for renewal. Considering my current employment with the largest employer in Nevada, of
which many of my colleagues are Alumni, I should have great access to grow our network.
I look forward to gaining knowledge of the inner workings of the university and giving back to the institution that
has provided me so much in my young career. I am excited to get involved and very much hope for good news
with respect to my acceptance on the UNLV Alumni Association Board of Directors.
Sincerely,
Michael Klein ‘08
Executive Director, Revenue Optimization
MGM Resorts International
A proud UNLVIP member & UNLV license plate owner
MICHAEL KLEIN – VISIONARY BUSINESS STRATEGIST
8490 CARMEL RIDGE COURT | LAS VEGAS, NV 89113 | (808) 345-7526 | [email protected]
HOSPITALITY SOFTWARE / EXTRANET / PROGRAMMING PROFICENCIES
Opera PMS / CRS / OXI IDeaS, Duetto, ROS, OnQ RMS Statistical Modeling RateGain Products Nor1 Products Hilton / Starwood Systems TravelClick Products EZ-Yield Products Nor1 Products STR Products OTA Extranets / TravelAds Delphi / ISAC Tableau / MS Power BI Rubicon Products
Access Database Management Advanced Excel Excel VBA Programming SQL Programming Python / R Programming
Avero Restaurant RM Cognos Finance Hyperion / SmartView Teradata SAS
PROFESSIONAL EXPERIENCE
MGM RESORTS INTERNATIONAL (Global, All Properties) o Tasked with building a revenue optimization analytics pillar inside the 1-year old Enterprise Analytics
Department within MGM Resorts International. o Responsible for finding opportunities accretive to EBITDA, both on the expense and the revenue side. o Building powerful BI and advanced self-service analytical frameworks for major corporate
stakeholders including Chief Commercial Officer, Chief Operating Officer and Chief Analytics Officer. o Project management for deep impact studies within revenue management, media, direct marketing,
finance, sales & distribution. DUETTO RESEARCH
o Tasked with growing a new virtual revenue management consulting division within the Duetto client portfolio for those hotels looking for additional revenue management support beyond the software application itself.
o Built customized Tableau / Excel dashboards for clients to automate many of their reporting and analytics needs with multiple data sources.
o Created effective standard operating procedures for our consulting teams in the field to manage their client’s top-line revenue strategy remotely.
o Implementation of highly profitable and cutting-edge revenue strategies at some of the world’s top hotels.
o Currently offer a range of services from ground-level daily pricing and yielding to full top-line strategy.
STARWOOD HOTELS & RESORTS (North & South America, 600+ Properties) o Leading the Americas Revenue Analytics Team to drive performance management reporting and other
key strategic analyses for the Americas Division. o Responsibilities include overseeing top line strategy reporting for all owned, managed & franchised
properties across all 11 brands within North & South America (600+ properties). o Reporting directly into the Americas CFO, my main objective is to ensure the efficiency, accuracy and
consistency of all key analyses provided to the Senior Leadership Team. o My team acts as the reporting liaison among sales, marketing, revenue management, finance &
development stakeholders for consistency across departments. o Ad-hoc and long terms projects include the creation of new and strategic analyses via Excel, Tableau &
MicroStrategy. o I champion the data integrity of our top line data warehouse tables to ensure that our analytics tie to
our P&L.
WALDORF ASTORIA NEW YORK & THE TOWERS OF THE WALDORF ASTORIA NEW YORK (1,413 Rooms) o Multi-property responsibilities of overseeing revenue management analytics for the Waldorf Astoria
New York & The Towers of the Waldorf Astoria New York. o Provided ad-hoc analyses for Senior Leadership Team to identify profit optimization opportunities
across all revenue generating departments with perishable inventory. o Heavy focus on revenue management analytics and tool creation using advanced programming for a
revenue management team of five individuals. o Responsible for achieving a room revenue budget of over $200 million annually.
MICHAEL KLEIN – VISIONARY BUSINESS STRATEGIST
8490 CARMEL RIDGE COURT | LAS VEGAS, NV 89113 | (808) 345-7526 | [email protected]
THE FAIRMONT ORCHID (540 Rooms) o Department head and executive committee member responsible for all reservations & revenue
management-related activity. Oversee a reservations team of six individuals on property
o Responsible for achieving a room revenue budget of over $40 million annually. o Creator of powerful excel-based internal reports to better analyze big data and respond to trends
accordingly (a few listed below): Advanced Pickup Report run from IDeaS RMS extracts with built-in forecast validation and
custom Excel VBA programming to automate data imports. Group Evaluator for group sales Managers to input their inquiries for analysis in an easy-to-
use format with IDeaS displacement functionality built-in. Compatible with Web Proposal. Ancillary Spend Report by room class/rate code/market segment/account to analyze room,
F&B, other & total revenue spend to better analyze overall contribution per room night. IDeaS Demand Dashboard to extract on a daily basis the pertinent information from our
RMS software (IDeaS) into an easy-to-read macro-enabled dashboard. Restaurant Revenue Management (RRM) Dashboard to analyze key outlet measurements
of seat/table occupancy, RevPASH, average cover/check and more from Avero data extracts. o Chair weekly revenue management meetings as a team-based approach to maximizing revenue.
FAIRMONT NEWPORT BEACH (444 Rooms)
o Department head and executive committee member responsible for all reservations & revenue management-related activity.
Oversee a reservations department of two individuals on property. o Responsible for achieving a room revenue budget of over $25 million annually. o Chaired weekly revenue management meetings as a team-based approach to maximizing revenue. o Assembled monthly presentations in owners meetings with Exec Committee & Asset Manager.
FAIRMONT HERITAGE PLACE, GHIRARDELLI SQUARE
o Executive committee member responsible for all sales & revenue management-related activity. An original member of the 2008 opening team.
o Created the pre-opening revenue management standard operation procedure guidelines. o Chaired weekly revenue management meetings as a team-based approach to maximizing revenue. o Heavy involvement with asset manager (ownership) on a day-to-day basis. o 1st place winner of the prestigious 2011 STR U.S. Best Performing Award - Luxury Segment
EMPLOYMENT TIMELINE
Title: Executive Director, Revenue Optimization Sep 2016 – Present o Company: MGM Resorts International
Title: Director of Managed Services Feb 2016 – Sep 2016 o Company: Duetto
Title: Associate Director, Americas Revenue Analytics Aug 2015 – Feb 2016 o Company: Starwood Hotels & Resorts Worldwide, Inc.
Title: Associate Director of Revenue Analytics Dec 2014 – Aug 2015 o Company: Waldorf Astoria & The Towers of the Waldorf Astoria New York
Title: Director of Revenue Management Dec 2012 – Dec 2014 o Company: The Fairmont Orchid
Title: Director of Revenue Management Nov 2010 - Dec 2012 o Company: Fairmont Newport Beach
Title: Director of Revenue Management Jun 2008 - Nov 2010 o Company: Fairmont Heritage Place, Ghirardelli Square
Title: Director, VIP Services Oct 2006 - Jan 2007 o Company: Nite Tours International
A Canadian-based company specializing in nightlife entertainment tours. My main responsibilities included the creation of a successful private tours division.
Title: Owner & President Aug 2005 - Oct 2006 o Company: Vegas Pubcrawlers, Inc.
MICHAEL KLEIN – VISIONARY BUSINESS STRATEGIST
8490 CARMEL RIDGE COURT | LAS VEGAS, NV 89113 | (808) 345-7526 | [email protected]
A Las Vegas-based company specializing in public & private nightlife entertainment tours. My main responsibilities included contract negotiations, sales and operations). I created the company in early 2005 and sold my company to Nite Tours International in 2006.
EDUCATION
Plainview Old-Bethpage JFK High School – New York Status: Graduate (2002) o Degree: N/A
University of Nevada - Las Vegas Status: Graduate (2008) o Degree: Bachelor of Science in Hotel Administration
Cornell University Status: Graduate (2010) o e-Cornell Hotel Revenue Management Certificate
EXTRA-CURRICULAR AWARDS & HONORS
2016 HSMAI National Revenue Optimization Conference Guest Speaker – 6/26-2016 o Invited to speak on: Hotel Big Data Analytics – How to Design and Layer Our Numerous Data Sources to
See the Big Picture 2016 HSMAI NYC Revenue Management Event Moderator – 4/19/2016
o Invited to moderate the event: An Evolving Industry & Its Impact on Hotel Revenue Management 2016 HSMAI Adrian Awards Judge
o Chosen to judge nominations for the 2016 Adrian Awards in New York 2016 HSMAI New York City Chapter Committee Member
o Elected to the 2016 Revenue Management Committee The Fairmont Orchid, Hawaii
o 2013 Fairmont Masters Sales Achievement Award – Bonus Incentive Trip To China Fairmont Heritage Place, Ghirardelli Square:
o 2011 STR U.S. Best Performing Award - Luxury Segment o Leader of the Quarter – Q4, 2009
