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Beechpark House, Shannon Business Park, Shannon, Co. Clare. 061 514400
Email [email protected] Web www.prowinet.com Experts in Wireless Technology
Proposal to Deliver
Professional Wi-Fi
Powerful Analytics Presentation
Presented by: John Collins (CEO)
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Beechpark House, Shannon Business Park, Shannon, Co. Clare. 061 514400
Email [email protected] Web www.prowinet.com Experts in Wireless Technology
Overview
1) You want to roll out the best available Wi-Fi solution.
2) The ProWinet solution will deliver a simple, quality Wi-Fi service to you who will in turn offer Wi-Fi without charge (Free) to guests.
3) Both new and returning customers will be directed to an Intelligent Captive Portal (splash page). These pages will be customised to deliver and advertise local promotions and messages directly to your guest’s device.
4) “Powerful Live Analytics” (Odyssys) based on customer Wi-Fi interactions will be continually available to You and appropriate training will be delivered to You Marketing departments and any You associates for analytics review.
5) The level of detail delivered by Odyssys will be of a quality to allow you to design custom marketing campaigns and complete customer trend analysis based on statistics.
6) There will be a cost associated to the project and to recoup this cost, the Wi-Fi solution must allow you to monetise and therefore see a return on this investment.
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Beechpark House, Shannon Business Park, Shannon, Co. Clare. 061 514400
Email [email protected] Web www.prowinet.com Experts in Wireless Technology
Systems Screen Shots
1. 24 x 7 Site Monitoring can form part of the solution where the technical health of the site
will be continually monitored, down to individual Wi-Fi Access Points. This is particularly useful to Duty Managers and front of house staff. Should there be any outages, staff can quickly see whether the issue is localised to a particular room area or it is a general outage.
Sample Access Point Remote Monitoring Screenshot from a random hotel
2. A dedicated ProWinet staff member will co-ordinate the solution rollout and will also manage any technical issues going forward. To date, with upwards of 50 installations completed, there have been practically zero customer issues post installation on any site.
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Beechpark House, Shannon Business Park, Shannon, Co. Clare. 061 514400
Email [email protected] Web www.prowinet.com Experts in Wireless Technology
Wi-Fi Monetisation – Showing a return for investing in Wi-Fi
How many new customers signed up or were returning users to the Wi-Fi - Just Last Week?
How many were new & returning customers? What is the male to female age mix? What devices do they use?
Specifically, who are all your Customers – not just the guest making the reservation, their Name, Mobile
Number, Age etc.
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Beechpark House, Shannon Business Park, Shannon, Co. Clare. 061 514400
Email [email protected] Web www.prowinet.com Experts in Wireless Technology
How long do customers stay in..? What age are they and what is the Male & Female mix
How many guests returned and how many new guests last week? How many male and Female? What were their ages and what type of device did they use to access the Wi-Fi
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Beechpark House, Shannon Business Park, Shannon, Co. Clare. 061 514400
Email [email protected] Web www.prowinet.com Experts in Wireless Technology
How much broadband are your customers using / downloading
Statistics as outlined above can be a new and invaluable tool for you to discretely cross and up sell to guests. Guest information is gathered in a non-intrusive manner and of course, Good Information and Powerful Analytics really do make the difference by showing a return on the investment made in your Quality Wi-Fi Solution.
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Beechpark House, Shannon Business Park, Shannon, Co. Clare. 061 514400
Email [email protected] Web www.prowinet.com Experts in Wireless Technology
Captive Portal Example Captive portals are another way to describe intelligent landing pages. When a guest registers to the Wi-Fi service, they are redirected to a Captive Portal that can be customised for each property. Captive Portals can be used to great effect and are a mechanism for delivering your message directly to your customer’s device. Some examples are below.
Generic Hotel Marketing Captive Portal
The Inn at Dromoland Customer Login Page