Introducing Excel as a Powerfull Tool

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  • Introducing Excel as a Powerful Tool in Data AnalyticsLets Get Started

  • Business Intelligence Using Microsoft Excel

    Business intelligence (BI) is a technology-driven process for analyzing data and presenting actionable information to help corporate executives, business managers and other end users make more informed business decisions.

    BI encompasses a variety of tools, applications and methodologies that enable organizations to collect data from internal systems and external sources, prepare it for analysis, develop and run queries against the data, and create reports, dashboards and data visualizations to make the analytical results available to corporate decision makers as well as operational workers

  • Capabilities of Excel

    Self-service: Excel provides data discovery, analysis, and visualization capabilities that help users identify deeper business insights from their data.

    Dashboards: Easily deliver dashboards that aggregate data from multiple sheets or sources, and track success metrics aligned to business strategies

    Reporting: Excel Reporting Services is a comprehensive, highly scalable solution providing operational reporting

    Analysis: Empowers you to build comprehensive, enterprise-scale analytic solutions that allow for flexible creation of business logic.

    Predictive analytics: Mining historical data can provide new insights, form a reliable basis for accurate forecasting and help companies make better decisions

  • See Mixin Action!

    https://mix.office.com/watch/1otxpj7hz6kbx

    (Copy the link and paste into your browser. Or, when in a slide show, click the photo.)

    Give everyone in your

    organization a powerful new way

    to work with data

  • Your vision is somewhere hidden in the data

    Lay out your data

    Organize your numeric or text data in spreadsheets or workbooks. Viewing it in context helps you make more informed decisions.

    Reformat and rearrange it

    As you look at different configurations, Excel learns and recognizes your pattern and auto-completes the remaining data for you.

    Do your analysis

    Excel will perform complex analyses for you. And it summarizes your data with previews of pivot-table options, so you can compare them and select the one that tells your story best.

  • Get a better picture of your data

    Flow into charts and graphs

    Excel can recommend the charts and graphs that best illustrate your data patterns. Quickly preview your options and pick those that present your insights most clearly.

    Find your best storyline

    Discover and compare different ways to represent your dataand your intents visually. When you see the one that shows your data best, apply formatting, sparklines, charts, and tables with a single click.

    Highlight trends and patterns

    Make it easy to spot trends and patterns in your data by using bars, colors and icons to visually highlight important values.

  • Unlock numbers and tell the story in your data

    Case Study: Call Center Metrics Analysis

  • Raw Data TablesCustomer Customer #Ticket # Status PriorityFull Name Assigned Category Name Sub Category Name Case Last Update Time Ticket TimeZone Closed By Close Time

    Mohammad Hakmat21319 25099 2 0 system Retention Wimax Retention 2012-11-01 03:59:20 0000-00-00 00:00:00ZA002 - 1

    Mohammed bakeer23874 25100 2 0 system Retention Wimax Retention 2012-11-01 03:59:20 0000-00-00 00:00:00IR003 - 2

    Talal Rahal 25819 25101 2 0 system Retention Wimax Retention 2012-11-01 03:59:20 0000-00-00 00:00:00IR008 - 1

    Ali Asmael Alsheshani28059 25102 2 0 system Retention Wimax Retention 2012-11-01 03:59:20 0000-00-00 00:00:00AM001 - 1

    Ahmad Najeh Khames28072 25103 2 0 system Retention Wimax Retention 2012-11-01 03:59:20 0000-00-00 00:00:00ZA002 - 1

    mansur al kagal28094 25104 2 0 system Retention Wimax Retention 2012-11-01 03:59:20 0000-00-00 00:00:00AM011 - 1

    Ahmad Fathi Qawd26819 25098 1 0 Mustafa Bdair0 Wimax Slowness One Pc problem2012-10-31 23:35:36 0000-00-00 00:00:00ZA002 - 1

    Fuad Abu Ras29604 25097 2 1 Mustafa BdairNOC queue Wimax Slowness One Pc problem2012-10-31 23:28:47 0000-00-00 00:00:00ZA005 - 4

    Jehad Yousef Albasar29027 25096 1 0 Mouth Athamneh0 Wimax Slowness One Pc problem2012-10-31 23:05:25 0000-00-00 00:00:00ZA004 - 3

    Amjad Khalifeh 17940 25095 5 0 Mouth AthamnehCustomer CareWimax Slowness One Pc problem2012-10-31 23:02:26 2012-11-01 05:03:59AM008 - 4 Mohammad Tout2012-11-01

    Mohammed Theeb30249 25094 1 0 Mouth Athamneh0 Wimax Provisioningother 2012-10-31 22:55:52 0000-00-00 00:00:00ZA002 - 1

    Majed faiez ahmad29764 25093 5 0 Mouth AthamnehCustomer CareWimax ConnectivityNo connection2012-10-31 22:43:46 2012-11-01 04:36:22ZA001 - 2 Mohammad Tout2012-11-01

    Waleed Abu Hammor18198 25092 1 0 Mouth Athamneh0 Wimax Slowness One Pc problem2012-10-31 22:40:43 0000-00-00 00:00:00ZA002 - 4

    Mohammad Ata Alla24882 25091 2 1 Mouth AthamnehAccountants queueFinance Payments 2012-10-31 22:32:27 0000-00-00 00:00:00AM024 - 2

    Arafat Hamed26000 25090 1 0 Mustafa Bdair0 Wimax Provisioningother 2012-10-31 22:32:16 0000-00-00 00:00:00AM043 - 3

    Majed Jbara 29783 25089 1 0 Mouth Athamneh0 Wimax Slowness One Pc problem2012-10-31 22:14:17 0000-00-00 00:00:00ZA002 - 1

    ghaleb fathi ghazal29747 25088 1 0 Mustafa Bdair0 Wimax Slowness One Pc problem2012-10-31 21:57:17 0000-00-00 00:00:00AM031 - 3

    Muhammad Ahmad Bani Hamdan29077 25087 1 0 Mustafa Bdair0 Wimax Slowness One Pc problem2012-10-31 21:50:30 0000-00-00 00:00:00JR002 - 3

    Sameer Kabar22158 25086 5 0 Mouth AthamnehCustomer CareWimax ConnectivityNo connection2012-10-31 21:45:36 2012-11-01 04:37:35AM087 - 4 Mohammad Tout2012-11-01

    Abdullah Mohammad Zqreya17796 25085 1 0 Mouth Athamneh0 Wimax ConnectivityConnection interrupted2012-10-31 21:39:50 0000-00-00 00:00:00ZA001 - 3

    Moaiad mohammad khear ali alkurdi29554 25084 1 0 Mouth Athamneh0 Wimax ConnectivityNo connection2012-10-31 21:33:31 0000-00-00 00:00:00AM082 - 4

    Yousef Ismael Ghanim27734 25083 1 0 Mouth Athamneh0 Wimax ConnectivityNo connection2012-10-31 21:21:53 0000-00-00 00:00:00AM009 - 4

    Tawfeeq Yousif18870 25082 1 0 Mustafa Bdair0 Wimax ConnectivityConnection interrupted2012-10-31 21:18:44 0000-00-00 00:00:00AM024 - 2

    Osama Draghmeh 29541 25081 1 0 Saeed Al-Akramawi0 Wimax Provisioningother 2012-10-31 21:06:18 0000-00-00 00:00:00AM001 - 1

  • What Can you tell from these numbers?

    Absolutely NOTHING !

    1-68000164537-010/31/2012 11:54:26 PM 1 1 3 0797350810 2 636 620 620 Bluezone 0:00:00

    1-68000164536-010/31/2012 11:54:22 PM 1 1 3 0799860493 2 637 620 620 Bluezone 0:00:32 0:00:00

    1-68000164535-010/31/2012 11:53:38 PM 1 1 3 0777722273 2 638 620 620 Bluezone 0:01:12 0:00:00

    1-68000164534-010/31/2012 11:53:26 PM 1 1 3 065378577 2 628 620 620 Bluezone 0:00:37 0:00:00

    1-68000164533-010/31/2012 11:52:24 PM 1 1 3 065378577 2 639 620 620 Bluezone 0:00:39 0:00:00

    1-68000164532-010/31/2012 11:50:27 PM 1 1 3 0799860493 2 624 620 620 Bluezone 0:02:02 0:00:00

    1-68000164530-010/31/2012 11:49:38 PM 1 1 3 0795066935 2 629 620 620 Bluezone 0:00:32 0:00:00

    1-68000164529-010/31/2012 11:49:04 PM 1 2 3 0799646836 2 625 620 620 Bluezone 0:00:47 0:04:54 0:00:00 0:00:00

    1-68000164528-010/31/2012 11:48:24 PM 1 1 3 0796775761 2 626 620 620 Bluezone 0:01:51 0:00:00

    1-68000164526-010/31/2012 11:38:22 PM 1 2 3 0786410879 2 627 620 620 Bluezone 0:00:30 0:01:16 0:00:00 0:00:00

    1-68000164525-010/31/2012 11:36:06 PM 1 2 3 0785383574 2 621 620 620 Bluezone 0:00:00

    1-68000164523-010/31/2012 11:35:39 PM 1 2 3 0797105271 2 622 620 620 Bluezone 0:00:07 0:02:53 0:00:00 0:00:00

    1-68000164521-010/31/2012 11:30:24 PM 1 1 3 0795066935 2 623 620 620 Bluezone 0:03:30 0:00:00

    1-68000164520-010/31/2012 11:28:17 PM 1 2 3 0799654679 2 641 620 620 Bluezone 0:02:27 0:04:28 0:00:00 0:00:00

    1-68000164518-010/31/2012 11:27:39 PM 1 2 3 0786422299 2 640 620 620 Bluezone 0:00:20 0:02:43 0:00:00 0:00:00

    1-68000164517-010/31/2012 11:26:15 PM 1 2 3 0786119677 2 645 620 620 Bluezone 0:00:00

    1-68000164516-010/31/2012 11:25:47 PM 1 1 3 0788098764 2 644 620 620 Bluezone 0:01:31 0:00:00

    1-68000164515-010/31/2012 11:22:21 PM 1 1 3 0785409069 2 643 620 620 Bluezone 0:02:06 0:00:00

    1-68000164514-010/31/2012 11:21:36 PM 1 1 3 0776703123 2 642 620 620 Bluezone 0:03:03 0:00:00

    1-68000164512-010/31/2012 11:20:53 PM 1 2 3 0787971671 2 649 620 620 Bluezone 0:00:04 0:06:59 0:00:00 0:00:00

    1-68000164511-010/31/2012 11:19:24 PM 1 1 3 0787971671 2 648 620 620 Bluezone 0:00:34 0:00:00

    1-68000164510-010/31/2012 11:17:30 PM 1 1 3 0786058163 2 647 620 620 Bluezone 0:02:41 0:00:00

    1-68000164508-010/31/2012 11:16:44 PM 1 1 3 0795066935 2 646 620 620 Bluezone 0:02:36 0:00:00

    1-68000164507-010/31/2012 11:16:40 PM 1 2 3 0776703123 2 630 620 620 Bluezone 0:00:04 0:03:21 0:00:00 0:00:00

    1-68000164506-010/31/2012 11:15:53 PM 1 1 3 065909000 2 656 620 620 Bluezone 0:00:00

  • What BI using Excel can do for you

    Total Handled Abandoned

    SUN 2154 2098 56

    MON 1986 1890 96

    TUE 1476 1470 6

    WED 1645 1623 22

    THU 1587 1435 152

    FRI 1456 1443 13

    SAT 1876 1721 155

    Enquiry Incident Billing Problem

    Kathyrn Chadbourne163.644 37.764 30.2112 20.1408

    Carmela Stamm 68.185 15.735 12.588 8.392

    Cheryll Sparacino 109.096 25.176 20.1408 13.4272

    Dinah Bittner 204.555 47.205 37.764 25.176

    Roger Britt 81.822 18.882 15.1056 10.0704

    Mahalia Payer 109.096 25.176 20.1408 13.4272

    Mohammed Cowell 136.37 31.47 25.176 16.784

    Lucilla Nass 163.644 37.764 30.2112 20.1408

    Jonelle Whiteley 177.281 4