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8/17/2019 Practical Applications of Resilience (1) [Recovered].pptx
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Practical Applications of Resilience
Ms. Shaila Selvarani Ms. Samah ElzakazekyService Managers
1
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Introduction
“Health system resilience can be dened as the capacity
of health actors, institutions and populations to prepare
for and eectively respond to crises; maintain core
functions !hen a crisis hits; and ,informed by lessons
learned durin" the crisis, reor"ani#e if conditions re$uire
it%& Kruk et al (2015)
'eadership in nursin" creates structure, implementsprocesses and facilitates positive outcomes in nursin"
care% (olvin" comple) nursin" problems re$uireseective nurse leadership%
*e need to be +e)ible, adaptable and open to ne!forms of learnin"
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Leader !le t!"uild
resilience#urse
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esilient Leadershi$
esilient leadershi$ is the termused t! descri"e th!se leadershi$
"ehavi!rs that hel$ !thers%ithstand crisis& ada$t t!& !rre"!und 'r!m& adversity.
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Resiliency in 'eaders(ummary
I. Understand the environment
II. Awareness of your personal Risk
Factors
III. Awareness of Protective Factors
IV. Maintenance of Protective
Factors
V. Practice good self care
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You “as a Nurse Manager” have a committee meetingschedule at 8am and Nursing leadership calls for an
urgent meeting at the same time. The phone rings , yourbabysitter inform you that your daughter had a seizureand is on the ay to the hospital.
Scenario -1
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!n patient ard there are Ten patients occupied ith "staffs on duty, three patients for surgery, one patient for
#T scan but $%&'( #T scan machine is out of order sothe patient should be brought to $$&' , )uddenly onestaff accidentally slips on the floor after endorsement andshe can*t al+.
Scenario - 2
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% consultant has scheduled appointment for - patientson Monday morning. n the day of appointment /-
patients are already aiting to see the consultant.
)uddenly half an hour before the appointment theconsultant calls and says he ill not be present on that
day 0due to personal reason1.
Scenario -3
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!n 2 , 2oom No3 % patient is undergoing a surgery
under general anesthesia. )uddenly you are able to sense
smo+e in the room. #ode red is being announced .
Scenario -4
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4atient registered in 52 ith pen 6lobe in7ury , patient
must be brought to 2 for admission but no bed
available on % because of renovation .
Scenario -5
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9e have only one isolation room in :5M occupied by a
patient then patients comes at the same time ith
respiratory score ; and
Scenario -6
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4atient in 2oom No3 ; complaints to Nurse manager
saying that he tried to call the Nurse using call bell system
and the nurse didn
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When you look
into the face of
change …
... do you see
the danger or the
opportunity?
“Even if you’re on the right track, you’ll get run over if you just sit there%& - *ill Ro"ers
Seeking Opportunities in Change
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What Makes Up Resilience
• !"otion Regulation
• Controlling #"pulses
• !"path$
• Opti"is"
• %nal$sis o& Cause
• Sel&-!&&icac$
• !'pan(ing-reaching out
=
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Resilient )eople
• *ook &or opportunities in pro+le"s
• ,ae a positie attitu(e
• .ight the icti" "entalit$
• .in( their po/er in eer$ situation
• Oerco"e (i&&iculties
• *earn &ro" "istakes