PERSONAL AND ORGANIZATIONAL VALUES

Reporter: LOLITA B. ORLANDA

MAED

DEFINITIONS AND PURPOSESVALUES

• customs or qualities within a society that are regarded in a particular way as guiding principles for behavior and action.

• a person’s sense of right and wrong or what “ought” to be.

• tend to influence attitudes and behavior.

Human relationshipsCorporate

ValuesPersonal Values

Human relationships are based on one’s personal and organizational values.

Values that individuals

hold and allow to guide their

activities including work

Composite of personal

values, and more; that is, the sum of all the parts is

greater than the individuals

COMBINED PERSONAL AND ORGANIZATIONAL VALUES

Business Ethics Courtesy

Commitment Work/Leisure Attitudes

Honesty/Integrity Visionary Leadership

Loyalty Action Orientation

Mutual trust/ Mutual Respect Quality Products and Servies

BUSINESS ETHICSeffects of one’s decisions on many publics –

employees, customers, even competitorsfailure to consider these diverse publics results

in unnecessary firings, reorganizations, and personal frustrations that stifle an organization.Fundamental themes of human relations

EmpathyHuman dignityIndividual differences

The Golden Rule:• “Do unto others as you would

have them do unto you.”

“Do unto the other feller the way he’d like to do unto you”

Edward WestcottAmerican Novelist

“Ethics Check” Questions:

•By Blanchard and Norman Peale–Is it legal?

–Is it balanced?

–How will it make me feel about myself?

HonestyIs refraining from lying,

cheating, or stealing;It is being truthful, trustworthy,

and sincere.Giving a fair

day’s work for a fair day’s

pay…

IntegrityThe willingness to take charge, be decisive, and

suffer the consequences of defeat- accepting the blame when things go wrong.

John D. MacDonaldThe Turquoise Lament

Integrity is not a conditional word. It

doesn’t blow in the wind or change with the time weather. It is your inner image of yourself, and if you look in there and see a man who won’t cheat,

then he never will.

Workplace Honesty

If you are concerned about ethics, dishonesty, and crime in the workplace,

the best thing you can do is promote programs, ideas and a workplace environment that encourage a healthy commitment to the organization…People who identify with the organization are less likely to steal from it or to engage in behavior that harms it.

LoyaltyBeing aware having the foresight to appreciate and

involve employees rewarding and being responsive to

employee needs is a two-way street-who

on the street is not as

important as knowing that

There is a reciprocal

relationship

Mutual Trust/Mutual RespectDominating factors in achieving the

proper balance between employers and employees.

Cornerstones of employees’ relationships

The key to effective teamworkMust be earned and developed

overtime

Commitment and RenewalCommitment Allowing people to do things on their own

willingly a two-way

street

Renewal FactorEnthusiasm is generated

Quality and Services

A commitment to improved quality and doing things right the first time

Being nice to customers/clientsShowing and acting upon real, substantial concern for employees

and providing real, substantive service for customers/clients

Common Values

PERSONAL VALUES

Morris Massey has described three major periods during

which values are developed.

PERSONAL VALUES

PERSONAL VALUES

ORGANIZATIONAL VALUES

HUMAN RELATIONS CHALLENGES

• FIVE MOST COMMON CAUSES OF HR PROBLEMS:

Your TalentsOrganization NeedsTechnological GrowthNeed for ResponsibilityInexperienced Workers