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8/9/2019 Oracle Sales Cloud Overview 1
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Oracle Sales Cloud
Overview
Oracle Partner Network
2014
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Content Subject to Change
The information in this presentation is correct as of the recording da
However, Oracle Sales Cloud continues to evolve and software p
are applied frequently; therefore this information is subject to
change. Check with your Oracle Representative for updates.
This content is not warranted to be error-free.
4Copyright 2014, Oracle and/or its affiliates. All rights reserved.Proprietary and Confidential - Distributed to Authorized Customers. Subject to Safe Harbor.
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Agenda
Objectives
5Copyright 2014, Oracle and/or its affiliates. All rights reserved.Proprietary and Confidential - Distributed to Authorized Customers. Subject to Safe Harbor.
Customer Momentum with Oracle Sales Cloud
Whats New with Release 8
Workshop Topics
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Objectives
Interactive, hands-on training that is implementation orie
Cover product and process related topics
Sustain SI partner competence by building and managinbase of best practices
Resolve ongoing implementation issues rapidly by creating
hours calls
6Copyright 2014, Oracle and/or its affiliates. All rights reserved.Proprietary and Confidential - Distributed to Authorized Customers. Subject to Safe Harbor.
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Customer Experience Foundation
Social Network MobileAnalytic KPIs &
DashboardsPredictive Analytics
Integrated Customer Experience Foundation
Mobile
SocialIn Store Contact
CenterField
Service Direct
SalesWeb
S
Oracle
MarketingCloud
MARKETING
Oracle
SalesCloud
SALES
Oracle
Commerce
COMMERCE
Oracle
ServiceCloud
SERVICECPQCPQC
Oracle Customer Experience CloudEnd-to-End Smarter Selling Solution to Manage Sales Processes and Exceptional Customer Experience
Oracle
CPQCloud
CPQ
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Customer Momentum
9Copyright 2014, Oracle and/or its affiliates. All rights reserved.Proprietary and Confidential - Distributed to Authorized Customers. Subject to Safe Harbor.
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Oracle Sales Cloud Customers by Indu
Customers by Industry Customers by Geography
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AUTOMOTIVE EDUCATION2% Other
1%2%
Latin America8%
Japan1%
TRAVEL+TRANS2 %
4% LS + HEALTHCARE3 %
ENG + CONSTRUC5 %
FINANCIALSERVICES
10%
ProfServ38%
APAC19%
HTIM28%
EMEA28%
COMM + MEDIA +ENTERTAIN
CPG + RETAIL5%
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Why Oracle Sales Cloud?
Drive greater sales rep adoption with superor user experience
Drive higher productivity with disconnected mobile capabilities
Enable collaborative team selling with OSN
Provide greater visibility with real-time embedded Analytics
Improve revenue and customer wallet-share wi
recommendations
Configure and customize easily for improved business agility
Leverage custom IT investment by deploying custom apps on
Extend capabilities with 3rdparty on Oracle Application Marke
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Whats New with R8
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The streamlined user interface and usability focus
make Oracles SaaS SFA application easy to adopt anduse wi th virtually no training. The smart phone and tablet
user experiences virtually eliminate data entry and are
enhanced with sales productivity capabilities that guide
salespeople through the entire selling process.
Rebecca Wettemann, Vice President, Nucleus Research
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After 20 years of failed SFA deployments, it is clear the
number one issue is lack of user adoption by field salesusers who received little value from the effort required to
enter data. Owning many of the most successful firstgeneration products, Oracle took this requirement to heartwhen designing the user interface for its enterprise cloudapplications. Oracle Sales Cloud has a consumer-like lookand feel and as much data entry as possible has beenautomated.
Bruce Daley, Vice President and Principal Analyst,
Constellation Research
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Oracle Sales Cloud Overview
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Oracle Sales Cloud Overview
Mobile and Social Territory Management Quota and Compensation Sales Prediction
Management
Forecasting and Analytics Customer Master Leads and Opportunities Partner Relationshi
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Key Areas of Focus
Usability:No-Training UE, Simplicity, Faster ramp for u
Extensibility:Configure, Extend and Integrate
Mobility:Anytime, Anywhere, Disconnected capability
Analytics:Embedded and Real-Time
Functionality:Core SFA, Customer Data Managemen
Social:Integrated, Collaborative, Pervasive, Documen
Integrated:Cloud CX Portfolio
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Sales Cloud Release 8 Highlights
MoreSimplified UI for Sales Reps & Sales Managers160 new screens including: sales campaign, forecasting, account hierarchy,
contact and household management, asset and data quality
1Embedded analytics, product recommendationsDeeperExtensibility Support for Simplified UI
1Dynamic UI layouts, child custom objects
1Configure sub-tabs, action menu & buttons, links
1Audit trail for key objects
ImprovedMobile
1Disconnected read-only support for sales cloud data1OSN integration, create customer, saved searches
ExpandedCX Integration1Marketing Cloud: Campaign, response, and opportunity
1Social Data & Insight Cloud: Enrich customer data with D&B
1EBS/JDE: Opportunity to quote
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Oracle Sales Cloud Drives Smarter Sales
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Oracle Sales Cloud DrivesSmarter Sales
$
$
Reps Sell More
$
$
$
Managers Know More Companies G
19 Copyright 2013, Oracle and/or its affiliates. All rights reserved.Copyright 24, c aor sliae. A ge
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Partner Strategy
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ISV P t St t
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ISV Partner Strategy
Customers need a Customer Experience PlatformThat is extensible with SaaS solutions from partners & ISVs
Oracle Cloud provide a platform for partners to ex
integrate with Oracle SaaS ApplicationsISVs can run their applications on Oracle Cloud as an alternativ
Force.com
Customers can implement bespoke extensions using Oracle ClGroovy, Java
Over 120 ISVs have already certified Oracle SaleAn additional 150 are developing certifications over the next 6 mo
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SI Partner Strateg
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SI Partner Strategy
Build a strategic partner ecosystem who know anunderstand how to implement Oracle Sales Clou
Provide partners access to the latest informationcurrent product as well as the roadmap.
Educate partners on the technical aspects of the as well as the positioning information.
Provide tools such as: train the trainer classes, wwhite papers, etc.
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Take Aways
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Take Aways...
Continue to innovate at a rapid pace
Encourage user adoption with notraining
user experience
Provide the application and data where it is
needed, when it is needed
Empower customers with a highly
configurable solution
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