Opening Keynote: Allt är i rörelse din roll i digitaliseringen · GARTNER CONSULTING CONFIDENTIAL AND PROPRIETARY This presentation, including any supporting materials, is owned

GARTNER CONSULTING

CONFIDENTIAL AND PROPRIETARY

This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for

the sole use of the intended Gartner audience or other intended recipients. This presentation may contain

information that is confidential, proprietary or otherwise legally protected, and it may not be further copied,

distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

Verksamheter transformeras. CIO-rollen förändras.

Så rustar du dig för framtiden

Opening Keynote: Allt är i rörelse – din roll i digitaliseringen

Prepared for: FullCompanyName

Version #1 Project Number: ProjectNumber



367.424 Datapoints from:

2,810 CIOs 84 Countries

$12.1T Revenue $397B IT Spend


CIO Agenda 2015 - CIO Survey View

• This presentation contains an analysis of All CIOs: 2810 CIOs

• Compared with Country= Sweden: 55 CIOs


ProjectNumber | © 2014 Gartner, Inc. and/or its affiliates. All rights reserved. 3

The travelling Papa

Navigation Label

STICKER

Påven kallar Internet "en gåva från Gud"

Påve Franciskus har drygt tre miljoner följare på

Twitter.

Nu kallar han internet för "en gåva från Gud".

Alla borde bli digitala världsmedborgare.



Social Profile – Personal (Google Search)

1 Footnote

Source: Source



Digital Profile – Professional (Google Search)

1 Footnote

Source: Source



Internet of things

75% of respondents anticipate

they will need to change their

leadership style over next 3 years

Digital

CIO’s View CEO’s View

CIO 15%

BU Leads 9%

CMO 10%

Others 66%

How Will Your CEO Distribute Relative Responsibility for

Leading Digital Innovation and Change Over the Next Two Years?

CIO

CIO 47%

BU Leads 17%

CMO 11%

Others 25%

As Digital Moves

To Center Stage, CIOs Have The

Opportunity To Become Digital

Leaders



Flip From Control First To Vision First

13

22%

Visionary

18%

Democratic

17%

Coaching

16%

Pacesetting

15%

Affiliative

12% Commanding

65%

Reducing

Commanding

Style

47% Increasing

Visionary Style

Based on Dan Goleman’s

Leadership Styles


#GartnerSYM

Bimodal IT is not a "nice to have."

By 2017, 75% of IT organizations will have a bimodal capability. Half will make a mess.



Introduction and Background

Bimodal is a key enabler of the Digital Business as it helps the business operate at

multiple speeds, which is necessary to drive growth and innovation

Bimodal IT: having two modes of IT, each designed to develop and deliver information and technology-

intensive services in its own way

Mode 1 is traditional, emphasizing safety and accuracy

Mode 2 is exploratory, emphasizing agility and speed

Modern organizations require both modes to be successful – and they must be separate

Reliability Goal Agility

Price for performance Value Revenue, brand, customer

experience

Waterfall Approach Agile

Plan-driven, approval-based Governance Empirical, continuous, process-

based

Enterprise suppliers, long-

term deals Sourcing

Small, new vendors, short-term

deals

Good at conventional

process, projects Talent

Good at new and uncertain

projects

IT-centric, removed from

customer Culture

Business-centric, close to

customer

Long (months) Cycle Times Short (days, weeks)

Mode 1: Traditional Mode 2: Non-Linear

Strategic Planning Assumption: by 2017, 75% of IT organizations will have a bimodal capability

Think

Marathon

Runner .

Think

Sprinter


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Organizational Structure —

Reports Outside IT

CEO

CIO

Mode 1

Development I&O

CDO

Mode 2

Development

‘It’s the first time that a

company [Burberry] is

blurring the lines between

physical and digital.’ Angela Ahrendts, former CEO of Burberry,

now heading Apple’s retail operations



H&M Case: Using the Web to Attract Key Segments and

Drive Revenue – How Hard can it be?

H&M urge young people to suggest a design

of, say, denim jeans. The designs can be found

on the internet and internet users can vote

on the best design of the month. H&M produces

the winner knowing that a lot of youngsters favored

exactly that pair of jeans. Hereby H&M activates

their customers, they make them vote for cool

designs and hence cut out the expensive Italian

designer


#GartnerSYM

Recommendations

Start before you are ready:

- Start with project bimodal, choose an "island" project

- Work directly with the business

- Failure is an option

Protect Mode 2 from Mode 1 at first by separating the organization:

- Focus on learning and experimentation at first

- Ensure the Mode 1 understand their importance

High light the innovation management, iterative development, adaptive sourcing capabilities, I&O capabilities into an enterprise capability:

- Educate and coach the executive team

Decide where you want to be and what your org should really focus on delivering

Culture Eats Strategy

for Breakfast

This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other

authorised recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied,

distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.


GARTNER CONSULTING

Thank you - Contact details

Gartner Contact

David Logg Senior Managing Partner

Telephone: (+46) 70 624 0523

[email protected]

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Opening Keynote: Allt är i rörelse din roll i digitaliseringen · GARTNER CONSULTING CONFIDENTIAL AND PROPRIETARY This presentation, including any supporting materials, is owned