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Michigan Transportation Connection
NON EMERGENCY MEDICAL AND HUMAN SERVICES
TRANSPORTATION BROKER
State of Michigan
o 83 Counties
o 10 Prosperity Regions
o 80 Transit Systems
Service Model◦ Mobility Management Strategy
◦ Regional Mobility Management Centers
◦ Centralized Transportation Management Software
◦ Transportation Provider Network
◦ Sustainability through Private Contracts
Rides to Wellness Grant Award◦ $1 million to build out MMC statewide
◦ Phase 2 software development
Mobility Management Centers◦ 1 Center per Region
◦ Housed in Public Transit, Area Agency on Aging or 2-1-1 Contact Centers
◦ Connected by centralized software
◦ Interoperable with 2-1-1 Call System
◦ Shared Staffing
◦ Mobility Managers
◦ Transportation Coordinators
Transportation Management Software
Reservations & Scheduling
Reporting
Provider Networko Credentialing Process
o Service Agreement
o Audits
