14
Licensed to:

Licensed to - | Prof. Dr. İrfan Erdoganirfanerdogan.com/intro2com/definitionofcommunication.pdf · one of the most overworked terms in the English language.”4 Scholars have made

  • Upload
    others

  • View
    7

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Licensed to - | Prof. Dr. İrfan Erdoganirfanerdogan.com/intro2com/definitionofcommunication.pdf · one of the most overworked terms in the English language.”4 Scholars have made

Licensed to:

Page 2: Licensed to - | Prof. Dr. İrfan Erdoganirfanerdogan.com/intro2com/definitionofcommunication.pdf · one of the most overworked terms in the English language.”4 Scholars have made

Theories of Human Communication, Ninth EditionStephen W. Littlejohn and Karen A. Foss

Publisher: Lyn Uhl Art Director: Maria EpesAcquisitions Editor: Jaime Perkins Print Buyer: Linda HsuDevelopment Editor: Renee Deljon Permissions Editor: Roberta BroyerAssistant Editor: John Gahbauer Production Service: Laura Houston, Pre-Press Company, Inc.Editorial Assistant: Kim Gengler Text Designer: Jeanne CalabreseAssociate Technology Project Manager: Lucinda Bingham Cover Designer: GopaMarketing Manager: Erin Mitchell Cover Image: Sonia Delauney/SuperStockMarketing Communications Manager: Jessica Perry Compositor: Pre-Press Company, Inc.Project Manager, Editorial Production: Cheri Palmer Printer: Thomson WestCreative Director: Rob Hugel

© 2008, 2005 Thomson Wadsworth, a part of The Thomson Corporation. Thomson, the Star logo, and Wadsworth are trademarks used herein under license.

ALL RIGHTS RESERVED. No part of this work covered by the copyright hereon may be reproduced or used in any formor by any means—graphic, electronic, or mechanical, including photocopying, recording, taping, Web distribution,information storage and retrieval systems, or in any othermanner—without the written permission of the publisher.

Printed in the United States of America1 2 3 4 5 6 7 07 11 10 09 08

Library of Congress Control Number: 2006941014

ISBN-13: 978-0-495-09587-3ISBN-10: 0-495-09587-7

For more information about our products, contact us at: Thomson Learning AcademicResource Center 1-800-423-0563

For permission to use material from this text orproduct, submit a request online athttp://www.thomsonrights.com.Any additional questions about permissions canbe submitted by e-mail [email protected].

Thomson Higher Education10 Davis DriveBelmont, CA 94002–3098USA

95877_00_FM_pi-xviii pp2.qxp 2/11/07 2:32 PM Page iv

Copyright 2008 Thomson Learning, Inc. All Rights Reserved.May not be copied, scanned, or duplicated, in whole or in part.

Licensed to:

Page 3: Licensed to - | Prof. Dr. İrfan Erdoganirfanerdogan.com/intro2com/definitionofcommunication.pdf · one of the most overworked terms in the English language.”4 Scholars have made

C H A P T E R1

2

COMMUNICATION THEORYAND SCHOLARSHIP

As long as people have wondered about theworld, they have been intrigued by the myster-ies of human nature. The most commonplace ac-tivities of our lives—the things we take forgranted—can become quite puzzling when wetry to understand them systematically. Commu-nication is one of those everyday activities that isintertwined with all of human life so completelythat we sometimes overlook its pervasiveness,importance, and complexity. In this book, wetreat communication as central to human life.Every aspect of our daily lives is affected by ourcommunication with others, as well as by mes-sages from people we don’t even know—peoplenear and far, living and dead. This book is de-signed to help you better understand communi-cation in all of its aspects—its complexities, itspowers, its possibilities, and its limitations.

We could proceed with this book in severalways. We could provide a set of recipes for im-proving communication, but such an approachwould ignore the complexities and ambiguities

of the communication process. We could offersome basic models, but this too offers a limitedview of communication. Instead, we will focuson theories of communication, because theoriesprovide explanations that help us understandthe phenomenon we call communication. Ourguiding question is how scholars from varioustraditions have described and explained thisuniversal human experience. By developing anunderstanding of a variety of communicationtheories, you can be more discriminating in yourinterpretation of communication, can gain toolsto improve your communication, and can betterunderstand what the discipline of communica-tion is about.1

Studying communication theory will help youto see things you never saw before, to see the un-familiar in the everyday. This widening of percep-tion, or unhitching of blinders, will enable you totranscend habitual thinking and to become in-creasingly adaptable, flexible, and sophisticatedin terms of your approach to communication. The

95877_01_ch01_p1_13 pp2.qxp 2/11/07 2:33 PM Page 2

Copyright 2008 Thomson Learning, Inc. All Rights Reserved.May not be copied, scanned, or duplicated, in whole or in part.

Licensed to:

Page 4: Licensed to - | Prof. Dr. İrfan Erdoganirfanerdogan.com/intro2com/definitionofcommunication.pdf · one of the most overworked terms in the English language.”4 Scholars have made

philosopher Thomas Kuhn explains the differentway of seeing that knowledge of a field provides:“Looking at a contour map, the student sees lineson paper, the cartographer a picture of a terrain.Looking at a bubble chamber photograph, thestudent sees confused and broken lines, thephysicist a record of familiar subnuclear events.”2

Theories, then, provide a set of useful tools forseeing the everyday processes and experiences ofcommunication through new lenses.

DEFININGCOMMUNICATION

To begin our study of communication theories, weturn first to the task of defining communication—and communication is not easy to define.3

Theodore Clevenger Jr. noted that “the continu-ing problem in defining communication forscholarly or scientific purposes stems from thefact that the verb ‘to communicate’ is well estab-lished in the common lexicon and therefore isnot easily captured for scientific use. Indeed, it isone of the most overworked terms in the Englishlanguage.”4 Scholars have made many attemptsto define communication, but establishing a singledefinition has proved impossible and may notbe very fruitful.

Frank Dance took a major step toward clarify-ing this muddy concept by outlining a number ofelements used to distinguish communication.5 Hefound three points of “critical conceptual differ-entiation” that form the basic dimensions of com-munication. The first dimension is level of observa-tion, or abstractness. Some definitions are broadand inclusive; others are restrictive. For example,the definition of communication as “the processthat links discontinuous parts of the living worldto one another” is general.6 On the other hand,communication as “a system (as of telephones ortelegraphs) for communicating information andorders (as in a naval service),” is restrictive.7

The second distinction is intentionality. Somedefinitions include only purposeful messagesending and receiving; others do not impose this

limitation. The following is an example of adefinition that includes intention: “Those situa-tions in which a source transmits a message to areceiver with conscious intent to affect the lat-ter’s behaviors.”8 A definition that does not re-quire intent follows: “It is a process that makescommon to two or several what was the monop-oly of one or some.”9

The third dimension used to distinguishamong definitions of communication is norma-tive judgment. Some definitions include a state-ment of success, effectiveness, or accuracy; otherdefinitions do not contain such implicit judg-ments. The following definition, for example,presumes that communication is successful:“Communication is the verbal interchange of athought or idea.”10 The assumption in this defini-tion is that a thought or idea is successfullyexchanged. Another definition, on the other hand,does not judge whether the outcome is successfulor not: “Communication [is] the transmission ofinformation.”11 Here information is transmitted,but it is not necessarily received or understood.

Debates over what communication is and thedimensions that characterize it will undoubtedlycontinue. Dance’s conclusion is appropriate:“We are trying to make the concept of ‘commu-nication’ do too much work for us.”12 He callsfor a family of concepts, rather than a singletheory or idea, that collectively defines commu-nication. These definitional issues are important,as Peter Andersen reminds us: “While there isnot a right or wrong perspective, choices regard-ing [definitions] are not trivial. These perspec-tives launch scholars down different theoreticaltrajectories, predispose them to ask distinctquestions, and set them up to conduct differentkinds of communication studies.”13 Different de-finitions have different functions and enable thetheorist to do different things.

A definition should be evaluated on the basisof how well it helps scholars answer the ques-tions they are investigating. Different sorts ofinvestigations require separate, even contradic-tory, definitions of communication. Definitions,then, are tools that should be used flexibly. In

Chapter 1 Communication Theory and Scholarship 3

95877_01_ch01_p1_13 pp2.qxp 2/11/07 2:33 PM Page 3

Copyright 2008 Thomson Learning, Inc. All Rights Reserved.May not be copied, scanned, or duplicated, in whole or in part.

Licensed to:

Page 5: Licensed to - | Prof. Dr. İrfan Erdoganirfanerdogan.com/intro2com/definitionofcommunication.pdf · one of the most overworked terms in the English language.”4 Scholars have made

this book we do not offer a single definition ofcommunication but instead look at a range oftheories that defines communication in a varietyof ways. We hope this range of definitions willhelp you determine what communication meansto you as you begin to explore the many arenasof communication theory.

THE ACADEMIC STUDYOF COMMUNICATION

Communication has been systematically studiedsince antiquity,14 but it became an especially im-portant topic in the twentieth century. W. BarnettPearce describes this development as a “revolu-tionary discovery,” largely caused by the rise ofcommunication technologies (such as radio,television, telephone, satellites, and computernetworking), along with industrialization, bigbusiness, and global politics.15 Clearly, commu-nication has assumed immense importance inour time.

Intense interest in the academic study ofcommunication began after World War I, as ad-vances in technology and literacy made commu-nication a topic of concern.16 The subject wasfurther promoted by the popular twentieth-century philosophies of progress and pragma-tism, which stimulated a desire to improvesociety through widespread social change. Thistrend is important because it grounds communi-cation firmly in the intellectual history of theUnited States during the twentieth century. Dur-ing this period, the nation was “on the move” interms of efforts to advance technology, improvesociety, fight tyranny, and foster the spread ofcapitalism. Communication figured prominentlyin these movements and became central to suchconcerns as propaganda and public opinion; therise of the social sciences; and the role of themedia in commerce, marketing, and advertising.

After World War II, the social sciences becamefully recognized as legitimate disciplines, and theinterest in psychological and social processes be-came intense. Persuasion and decision making ingroups were central concerns, not only among re-searchers but in society in general because of the

widespread use of propaganda during the war todisseminate oppressive ideological regimes. Com-munication studies developed considerably in thesecond half of the twentieth century because ofpragmatic interests in what communication canaccomplish and the outcomes it produces.

At first, university courses related to commu-nication were found in many departments—thesciences, the arts, mathematics, literature, biology,business, and political science.17 In fact, commu-nication is still studied across the university cur-riculum. Psychologists study communication, forinstance, as a particular kind of behavior moti-vated by different psychological processes. Soci-ologists focus on society and social processesand thus see communication as one of manysocial factors important in society. Anthropolo-gists are interested primarily in culture, treatingcommunication as a factor that helps develop,maintain, and change cultures. There has beenconsiderable cross-fertilization between commu-nication and other disciplines: “While many dis-ciplines have undoubtedly benefited fromadopting a communication model, it is equallytrue that they, in turn, have added greatly to ourunderstanding of human interaction.”18

Gradually, however, separate departments ofspeech, speech communication, communication,and mass communication developed. Today, mostdepartments are called departments of communi-cation or communication studies, but whateverthe label, they share a focus on communicationas central to human experience. In contrast, then,to researchers in other fields like psychology, soci-ology, anthropology, or business, who tend toconsider communication a secondary process—something important for transmitting informationonce other structures are in place—scholars in thediscipline of communication consider communi-cation as the organizing element of human life.

As communication became a discrete disci-pline, organizations such as the National Com-munication Association and the InternationalCommunication Association, as well as many re-gional and specialized associations, developedto assist in articulating the nature of the disci-pline. Journals in which scholars publish theirwork also have become prolific and also help

Part One Foundations4

95877_01_ch01_p1_13 pp2.qxp 2/11/07 2:33 PM Page 4

Copyright 2008 Thomson Learning, Inc. All Rights Reserved.May not be copied, scanned, or duplicated, in whole or in part.

Licensed to:

Page 6: Licensed to - | Prof. Dr. İrfan Erdoganirfanerdogan.com/intro2com/definitionofcommunication.pdf · one of the most overworked terms in the English language.”4 Scholars have made

define what the field of communication is.19 Anddespite its interdisciplinary origins and contin-ued interdisciplinary flavor, communication isproducing theories of its own rather than relyingon sister disciplines for theoretical startingpoints, as was the case when the field first be-gan. In fact, the evolution of this textbook offersevidence of this shift from reliance on other dis-ciplines to disciplinary autonomy. In earlier edi-tions of Theories, theories from other disciplineswere featured heavily since that was where com-munication scholars directed their attention anddrew their inspiration. Now, we try to includeprimarily theories developed within the disci-pline itself—theories that center communicationin ways other disciplines do not.

The development of the discipline of commu-nication took different forms and foci in differentparts of the world. Communication theory hashad a different history in Europe, in Asia, and inAfrica than in the United States, for example.20 Inthe United States, researchers began by studyingcommunication quantitatively, seeking to estab-lish communication as a social science. Althoughthese researchers were never in complete agree-ment on this objective ideal, quantitative meth-ods were the standard for many years. Europeaninvestigations of communication, on the otherhand, were influenced more by Marxist perspec-tives and came to rely on critical/cultural meth-ods. Within the contemporary discipline ofcommunication, however, there is considerableinteraction both ways, with scientific proceduresdeveloping a toehold in Europe and critical andother qualitative perspectives gaining promi-nence in North America.

Communication scholars have also begun toattend to distinctions between Western andother forms of communication theory.21 Easterntheories tend to focus on wholeness and unity,whereas Western perspectives sometimes mea-sure parts without necessarily being concernedabout an ultimate integration or unification ofthose parts. In addition, much Western theory isdominated by a vision of individualism: peopleare considered to be deliberate and active inachieving personal aims. Most Eastern theories,on the other hand, tend to view communication

outcomes as largely unplanned and naturalconsequences of events. Even the many Westerntheories that share the Asian preoccupation withunintended events tend to be individualistic andhighly cognitive, whereas most Eastern tradi-tions stress emotional and spiritual convergenceas communication outcomes.

Eastern and Western views of communicationalso differ because of their perspectives on lan-guage. In the East, verbal symbols, especiallyspeech, are downplayed and even viewed withskepticism. Western-style thinking, which val-ues the rational and logical, is also mistrusted inthe Eastern tradition. What counts in manyAsian philosophies is intuitive insight gainedfrom direct experience. Such insight can be ac-quired by not intervening in natural events,which explains why silence is so important inEastern communication. Relationships, too, areconceptualized differently in the two traditions.In Western thought, relationships exist betweentwo or more individuals. In many Eastern tradi-tions, relationships are more complicated andcontextualized, evolving out of differences in thesocial positions of role, status, and power.

Some scholars seek to develop larger (or meta)theories that are specific to a certain culture or re-gion. Molefi Asante’s work on Afrocentricity andYoshitaka Miike’s efforts to describe an Asiacen-tric theory of communication are two examples.By outlining theoretical concepts and constructs,research materials, and methodologies from suchperspectives, scholars like Miike and Asante seekto introduce alternatives to the Eurocentric para-digm in the field of communication.22

Like all distinctions, however, the cultural,racial, or regional distinctions among communica-tion theories should be viewed with caution. Al-though general differences can be noted, what isimportant to remember is that similarities abound.We could take each of the aforementioned charac-teristics of Eastern thought and show how each ismanifest in Western thinking and vice versa. Andno members of a cultural group all communicatein the same way, no matter how much they sharea common background. Communication is sobroad that it cannot be essentialized or confinedwithin a single paradigm.

Chapter 1 Communication Theory and Scholarship 5

95877_01_ch01_p1_13 pp2.qxp 2/11/07 2:33 PM Page 5

Copyright 2008 Thomson Learning, Inc. All Rights Reserved.May not be copied, scanned, or duplicated, in whole or in part.

Licensed to:

Page 7: Licensed to - | Prof. Dr. İrfan Erdoganirfanerdogan.com/intro2com/definitionofcommunication.pdf · one of the most overworked terms in the English language.”4 Scholars have made

In this text, we focus on communicationtheories as they have emerged in the Westerndiscipline called communication or communica-tion studies. We are interested in presenting(1) the theories that have been formative in thediscipline; and (2) the contemporary evolutionsof those theories. This is not to say that the per-spectives developed in other areas of the worldare not important; we simply cannot cover all ofthe traditions in one book. Increasingly, how-ever, the theories in the discipline are cognizant ofcultural and contextual factors of all kinds, sug-gesting a greater integration of diverse theoriesfrom many communication perspectives.

In a landmark article, Robert T. Craig pro-poses a vision for communication theory thattakes a huge step toward unifying this rather dis-parate field and addressing its complexities.23

Craig argues that communication will never beunited by a single theory or group of theories.Theories will always reflect the diversity of prac-tical ideas about communication in ordinary life,so we will always be presented with a multiplic-ity of approaches. Our goal cannot and shouldnot be to seek a standard model that appliesuniversally to any communication situation. Ifthis impossible state of affairs were to happen,communication would become “a static field, adead field.”24

Instead, Craig argues, we must seek a differ-ent kind of coherence based on (1) a commonunderstanding of the similarities and differ-ences, or tension points, among theories; and (2)a commitment to manage these tensions throughdialogue. Craig writes, “The goal should not bea state in which we have nothing to argue about,but one in which we better understand that weall have something very important to argueabout.”25

The first requirement for the field, accordingto Craig, is a common understanding of similari-ties and differences among theories. More than alist of similarities and differences, we must havea common idea of where and how theories coa-lesce and clash. We need a metamodel. The termmeta means “higher” or “above,” so a metamodelis a “model of models.” The second requirementfor coherence in the field is a definition of theory.

Rather than viewing a theory as an explanationof a process, it should be seen as a statement orargument in favor of a particular approach. Inother words, theories are a form of discourse.More precisely, theories are discourses aboutdiscourse, or metadiscourse.

As a student of communication theory, youwill find these twin concepts useful in sortingout what this theory-making enterprise is allabout. If you can find a useful metamodel, youwill be able to make connections among theo-ries, and if you see communication theory asmetadiscourse, you will begin to understand thevalue of multiple perspectives in the field. Inother words, communication theories will lookless like a bunch of rocks laid out on tables in ageology laboratory and more like a dynamiccomputer model of the way the earth wasformed.

As a basic premise for a metamodel, Craigsays that communication is the primary processby which human life is experienced; communica-tion constitutes reality. How we communicateabout our experience itself forms or makes ourexperience. The many forms of experience aremade in many forms of communication. People’smeanings change from one group to another,from one setting to another, and from one timeperiod to another because communication itselfis dynamic across situations. Craig describes theimportance of this thought to communication asa field: “Communication . . . is not a secondaryphenomenon that can be explained by an-tecedent psychological, sociological, cultural, oreconomic factors; rather, communication itself isthe primary, constitutive social process thatexplains all these other factors.”26

Craig suggests that we move the same princi-ple to another level. Theories are special forms ofcommunication, so theories constitute, or make,an experience of communication. Theories com-municate about communication, which is exactlywhat Craig means by metadiscourse. Differenttheories are different ways of “talking about”communication, each of which has its powersand limits. We need to acknowledge the consti-tutive power of theories and find a shared wayto understand what various theories are designed

Part One Foundations6

95877_01_ch01_p1_13 pp2.qxp 2/11/07 2:33 PM Page 6

Copyright 2008 Thomson Learning, Inc. All Rights Reserved.May not be copied, scanned, or duplicated, in whole or in part.

Licensed to:

Page 8: Licensed to - | Prof. Dr. İrfan Erdoganirfanerdogan.com/intro2com/definitionofcommunication.pdf · one of the most overworked terms in the English language.”4 Scholars have made

to address and how they differ in their forms ofaddress. Because every communication theoryultimately is a response to some aspect of com-munication encountered in everyday life, the di-alogue within the field can focus on what andhow various theories address the social world inwhich people live.

Craig describes seven traditional standpointsthat provide different ways of talking aboutcommunication: (1) the rhetorical; (2) the semi-otic; (3) the phenomenological; (4) the cybernetic;(5) the sociopsychological; (6) the sociocultural;and (7) the critical. These traditions are describedin greater detail in Chapter 3 and constitute theframe we use to organize this book.

THE PROCESSOF INQUIRYIN COMMUNICATION

A Basic Model of InquiryA starting point for understanding communicationas a field and its theories is the basic process of in-quiry itself. Inquiry is the systematic study of expe-rience that leads to understanding, knowledge,and theory. People engage in inquiry when they at-tempt to find out about something in an orderlyway. The process of systematic inquiry involvesthree stages.27 The first stage is asking questions.Gerald Miller and Henry Nicholson believe thatinquiry is “nothing more . . . than the process ofasking interesting, significant questions . . . andproviding disciplined, systematic answers tothem.”28 Questions can be of various types. Ques-tions of definition call for concepts as answers, seek-ing to clarify what is observed or inferred: What isit? What will we call it? Questions of fact ask aboutproperties and relationships in what is observed:What does it consist of? How does it relate to otherthings? Questions of value probe aesthetic, prag-matic, and ethical qualities of the observed: Is itbeautiful? Is it effective? Is it good?

The second stage of inquiry is observation.Here, the scholar looks for answers by observingthe phenomenon under investigation. Methods ofobservation vary significantly from one tradition

to another. Some scholars observe by examiningrecords and artifacts, others by personal involve-ment, others by using instruments and controlledexperimentation, and others by interviewing peo-ple. Whatever method is used, the investigatoremploys some planned method for answering thequestions posed about communication.

The third stage of inquiry is constructing an-swers. Here, the scholar attempts to define, de-scribe, and explain—to make judgments andinterpretations about what was observed. Thisstage is usually referred to as theory, and thisstage is the focus of this book.

People often think of the stages of inquiry aslinear, occurring one step at a time—first ques-tions, then observations, and finally answers. Butinquiry does not proceed in this fashion. Eachstage affects and is affected by the others. Obser-vations often stimulate new questions, and theo-ries are challenged by both observations andquestions. Theories lead to new questions, andobservations are determined in part by theories.Inquiry, then, is more like running around a circleand back and forth between different points onit than walking in a straight line. Figure 1.1illustrates the interaction among the stages ofinquiry.

Types of ScholarshipThe preceding section outlines the basic elementsof inquiry, but it ignores important differences.Different types of inquiry ask different questions,

Chapter 1 Communication Theory and Scholarship 7

Questions

Theory Observation

F I G U R E 1.1The Stages of Inquiry

95877_01_ch01_p1_13 pp2.qxp 2/11/07 2:33 PM Page 7

Copyright 2008 Thomson Learning, Inc. All Rights Reserved.May not be copied, scanned, or duplicated, in whole or in part.

Licensed to:

Page 9: Licensed to - | Prof. Dr. İrfan Erdoganirfanerdogan.com/intro2com/definitionofcommunication.pdf · one of the most overworked terms in the English language.”4 Scholars have made

use different methods of observation, and leadto different kinds of theory. Methods of inquirycan be grouped into three broad forms of scholar-ship—scientific, humanistic, and social scientific.29

Although these forms of scholarship share thecommon elements discussed in the previous sec-tion, they also have major differences.30

Scientific Scholarship. Science is often asso-ciated with objectivity, standardization, and gen-eralizability. The scientist attempts to look at theworld in such a way that all other observers,trained the same way and using the same meth-ods, will see the same thing. Replications of astudy should yield identical results. Standard-ization and replication are important in sciencebecause scientists assume that the world has ob-servable form, and they view their task as dis-covering the world as it is. The world sits in waitof discovery, and the goal of science is to observeand explain the world as accurately as possible.

Because there is no absolute way to knowhow accurate observations are, the scientist mustrely on agreement among observers. If alltrained observers using the same method reportthe same results, the object is presumed to havebeen accurately observed. Because of the empha-sis on discovering a knowable world, scientificmethods are especially well suited to problemsof nature.

In its focus on standardization and objectivity,science sometimes appears to be value free. Yet,this appearance may belie reality, as science isbased on many implicit values. Humanisticscholarship is a tradition that more deliberatelyacknowledges the place of values in research.

Humanistic Scholarship. Whereas science isassociated with objectivity, the humanities areassociated with subjectivity. Science aims tostandardize observation; the humanities seekcreative interpretation. If the aim of science is toreduce human differences in what is observed, theaim of the humanities is to understand individualsubjective response.31 Most humanists are moreinterested in individual cases than generalizedtheory.

Science focuses on the discovered world, andthe humanities focus on the discovering person.Science seeks consensus while the humanitiesseek alternative interpretations. Humanists oftenare suspicious of the claim that there is an im-mutable world to be discovered, and they tendnot to separate the knower from the known. Theclassical humanistic position is that what onesees is largely determined by who one is. Becauseof its emphasis on the subjective response, hu-manistic scholarship is especially well suited toproblems of art, personal experience, and values.

Science and the humanities are not so farapart that they never come together. Almost anyprogram of research and theory building in-cludes some aspects of both scientific and hu-manistic scholarship. At times the scientist is ahumanist, using intuition, creativity, interpreta-tion, and insight to understand the data collectedor to take research in entirely new directions.Many of the great scientific discoveries were infact the result of creative insight. Archimedesdiscovered how to measure the volume of liquidusing displacement when he stepped into hisbathtub; Alexander Fleming used, rather thanthrew away, the mold in the Petri dish—which,in fact, produced penicillin. Ironically, the scien-tist must be subjective in creating the methodsthat will eventually lead to objective observa-tion, making research design a creative process.In turn, at times the humanist must be scientific,seeking facts that enable experience to be under-stood. As we will see in the next section, thepoint where science leaves off and the humani-ties begin is not always clear.

Social-Scientific Scholarship. A third formof scholarship is the social sciences. Althoughmany social scientists see this kind of research asan extension of the natural sciences in that ituses methods borrowed from the sciences, socialscience is actually a very different kind of in-quiry.32 Paradoxically, it includes elements ofboth science and the humanities but is differentfrom both.33

In seeking to observe and interpret patternsof human behavior, social-science scholars makehuman beings the object of study. If human

Part One Foundations8

95877_01_ch01_p1_13 pp2.qxp 2/11/07 2:33 PM Page 8

Copyright 2008 Thomson Learning, Inc. All Rights Reserved.May not be copied, scanned, or duplicated, in whole or in part.

Licensed to:

Page 10: Licensed to - | Prof. Dr. İrfan Erdoganirfanerdogan.com/intro2com/definitionofcommunication.pdf · one of the most overworked terms in the English language.”4 Scholars have made

behavior patterns do, in fact, exist, then observa-tion must be as objective as possible. In otherwords, the social scientist, like the natural scien-tist, must establish consensus on the basis ofwhat is observed. Once behavioral phenomenaare accurately observed, they must be explainedor interpreted—and here’s where the humanisticpart comes in. Interpreting is complicated by thefact that the object of observation—the humansubject—is an active, knowing being, unlike ob-jects in the natural world. The question becomes,Can “scientific” explanations of human behaviortake place without consideration of the “human-istic” knowledge of the observed person? Thisquestion is the central philosophical issue of so-cial science and has provoked considerable con-cern and debate across disciplines.34 In the past,social scientists believed that scientific methodsalone would suffice to uncover the mysteries ofhuman experience, but today many realize thata strong humanistic element is needed as well.

Communication involves understanding howpeople behave in creating, exchanging, and in-terpreting messages. Consequently, communica-tion inquiry makes use of the range of methods,from scientific to humanistic.35 The theories cov-ered in this book vary significantly in the extentto which they use scientific, social-scientific, orhumanistic elements.

HOW SCHOLARS WORK

Although standards vary from one academiccommunity to another, scholars follow a fairlypredictable pattern of inquiry and theory devel-opment. First, a scholar or group of scholarsbecomes curious about a topic. Sometimes thetopic relates to something personal in thescholar’s own life. Sometimes it is an extensionof what the individual has been reading in theliterature. Often a conversation with mentors orcolleagues provokes an interest in a particularsubject. Sometimes professors are challenged byquestions that come up in class.

Because they genuinely care about communi-cation, communication scholars are motivated toinvestigate subjects of interest to them; theirprofessional advancement may depend on such

investigations as well. These scholars must de-velop their curiosity into research topics of theirchoice for their doctoral dissertations. They oftencannot get pay raises, tenure, or promotion with-out engaging in research and theory building.Many other incentives exist as well, including theability to get grant money, travel, be recognizedas leaders in the field, earn awards, and so forth.

Thus, while the theory-making process beginswith curiosity about a topic, it does not end there.The results of reading, observing, and thinking—of scholarly investigation—must be shared withothers. On the most informal level, scholars sharetheir work with students. They may bring someof their latest work into the classroom as a lectureor basis for discussion, which can be helpful inrefining ideas. Graduate students are aware ofthis, but undergraduates often do not realize thattheir professors “test” their theoretical ideas inclasses. In the process of preparing a lecture on atopic, the weaknesses as well as the strengths ofthe argument become apparent.

Ultimately, a scholar’s work must go out forpeer review. One of the first formal theory“tests” a scholar uses is the convention paper.The researcher writes a paper and submits it to aprofessional association, so the paper can be pre-sented at a regional or national meeting. Most ofthese convention submissions are reviewed by apanel of peers. This peer review can help schol-ars determine if they are on the right track. Uni-versities usually encourage professors to submitpapers by agreeing to pay their travel expensesif they have a paper accepted.

When a paper is given at a convention, thepresentation permits at least two other forms ofpeer assessment. Often a designated critic deliv-ers comments about several papers to the audi-ence right after the papers are presented; this isthe most formal kind of critique. Less formalfeedback consists of the comments that col-leagues make after hearing the presentation—during the question-and-answer session follow-ing the paper presentation, in the hallway afterthe session, later that evening in the hotel bar, orat the airport. Colleagues may even enjoy aphone call or e-mail exchange about their workafter the convention is over.

Chapter 1 Communication Theory and Scholarship 9

95877_01_ch01_p1_13 pp2.qxp 2/11/07 2:33 PM Page 9

Copyright 2008 Thomson Learning, Inc. All Rights Reserved.May not be copied, scanned, or duplicated, in whole or in part.

Licensed to:

Page 11: Licensed to - | Prof. Dr. İrfan Erdoganirfanerdogan.com/intro2com/definitionofcommunication.pdf · one of the most overworked terms in the English language.”4 Scholars have made

Conventions are very valuable for scholars asan initial testing ground for ideas. Not only doconvention attendees have the opportunity tohear the most recent research but the presenterscan refine their work based on the reactions theyreceive. Often a group of researchers will presentvarious iterations of their work several times atconventions before they submit the work forpublication.

Two forms of publication are most valued inthe academic community. The first is a journalarticle, and the second is a monograph, or book.Literally thousands of academic journals arepublished around the world, and every field, nomatter how small, has at least one (and usuallyseveral) journals. A glance through the bibliogra-phy of this book will reveal several of the mostimportant journals in the communication field.One of the most important publications for in-troducing communication theories is a journalCommunication Theory. Indeed, if you scan thenotes of each chapter of this book, you will seejust how important this journal has become. Butmany other journals are also highly recognized,including, for example, Human CommunicationResearch, Critical Studies in Media Communication,and Communication Monographs.

Members of the communication field sub-scribe to these journals, use their contents asbackground for their own research, and learnabout the latest and best developments in thefield. Usually, the articles in a journal are refer-eed, meaning that they are formally reviewedand judged by a panel of peers for quality. Sinceonly the best articles are published, the majorityof papers submitted to journals do not appear inprint. This rigorous form of review is the pri-mary force establishing what is taken seriouslywithin an academic community.36

Since no universal, objective scale can befound, peers must judge potential publicationssubjectively. Evaluation is always a matter ofjudgment, and consensus about the value of apiece of scholarship is rare. Just as a group ofstudents might disagree about whether theirprofessor is a good or bad teacher, scholars alsodisagree about the merits of particular researchand theory. The references and footnotes in

essays show the history of research and theoryin that area. These notes are an excellent place tostart researching a topic; they show the workthat is valued in that area of the discipline.

Through this process of convention presenta-tion and journal publication, the scholarship con-sidered most interesting, profound, useful, orprogressive “bubbles up” and forms the body ofrecognized work within the community of schol-ars. As this work develops, various scholars be-gin to develop more formal explanations that tiethe work together. Initially, these explanationsmay be mere interpretations of research findings,but as theorists give more convention papers andpublish more articles on their work, the explana-tions offered by the other scholars involved inthis line of research become more formal andcodified.

Many scholarly projects find their way to an-other level of publication—the scholarly book.After a group of scholars develops a line of re-search and theory in some detail by presentingnumerous convention presentations and pub-lishing journal articles, they may publish a bookthat provides the theory and its various permu-tations in one volume. In contrast to textbookswritten primarily to help students learn the con-tent of certain courses, scholarly treatises arepublished for the benefit of other scholars; suchvolumes serve as a convenient way to makeavailable the results of a major research pro-gram. And once a theory—or emerging theory—is identified and codified, other scholars mayuse it to guide additional research, which adds,in turn, to the body of research and theory ac-cepted as standard within the community.

One final level of publication further elabo-rates a theory. After a group of scholars hasestablished a name for itself, the scholars areoften invited to write about and summarize theirwork in edited volumes—books of essays writ-ten by a group of scholars about a particularsubject. This form of publication is very usefulbecause it helps students and professors accessthe current state of theory in a particular area ofthe field.

In the end, then, theories are made. Scholarslabel the concepts in the theory, decide what

Part One Foundations10

95877_01_ch01_p1_13 pp2.qxp 2/11/07 2:33 PM Page 10

Copyright 2008 Thomson Learning, Inc. All Rights Reserved.May not be copied, scanned, or duplicated, in whole or in part.

Licensed to:

Page 12: Licensed to - | Prof. Dr. İrfan Erdoganirfanerdogan.com/intro2com/definitionofcommunication.pdf · one of the most overworked terms in the English language.”4 Scholars have made

connections or relationships to feature, deter-mine how to organize the theory, and give thetheory a name. They then use the theory to talkabout what they experience. The creation anddevelopment of a theory is a human social activ-ity: people create it, test it, and evaluate it. As asocial activity, theory making is done withinscholarly communities that share a way of know-ing and a set of common practices. Ultimately,the community of scholars or practitioners de-cides what works for them and what theoriesprevail. Because the communities vary tremen-dously, they differ in what they consider to bevalid and valuable. A theory widely adopted byone community may be rejected entirely by an-other. So creating a theory is largely a questionof persuading some community that the theoryfits and has utility for its purposes.

A body of theory is really just a snapshot intime. It provides a brief glance at a moment in theevolving history of ideas within a community ofscholars. The body of theory helps members ofthe community identify their primary areas of in-terest and work; it brings them together as a com-munity and provides a set of standards for howscholarly work should proceed. The “body”metaphor is good because it captures the quali-ties of growth, change, development, aging, andrenewal that characterize theory. The theoriesscholars come to respect and use in graduateschool, for example, will not be the same set oftheories they use in mid-career, and probablywill not resemble very closely what is valuedlater in their careers. In Chapter 2, we will definetheory more specifically and discuss the particu-lar processes at the heart of theory construction.

Chapter 1 Communication Theory and Scholarship 11

NOTES

1. For the importance of studying diverse theories, see Robert T. Craig, “Communication The-ory as a Field,” Communication Theory 9 (1999): 119–61.

2. Thomas S. Kuhn, The Structure of Scientific Revolutions, 2nd ed. (Chicago: University ofChicago Press, 1970), 111.

3. There are 126 definitions of communication listed in Frank E. X. Dance and Carl E. Larson,The Functions of Human Communication: A Theoretical Approach (New York: Holt, Rinehart &Winston, 1976), Appendix A.

4. Theodore Clevenger, Jr., “Can One Not Communicate?: A Conflict of Models,” Communica-tion Studies 42 (1991): 351.

5. Frank E. X. Dance, “The ‘Concept’ of Communication,” Journal of Communication 20 (1970):201–10.

6. Jürgen Ruesch, “Technology and Social Communication,” in Communication Theory andResearch, ed. L. Thayer (Springfield, IL: Thomas, 1957), 462.

7. Webster’s Third New International Dictionary (Springfield, MA: Merriam-Webster, 1986), 460.8. Gerald R. Miller, “On Defining Communication: Another Stab,” Journal of Communication

16 (1966): 92.9. F. A. Cartier, “The President’s Letter,” Journal of Communication 9 (1959): 5.

10. John B. Hoben, “English Communication at Colgate Re-examined,” Journal of Communica-tion 4 (1954): 77.

11. Bernard Berelson and Gary Steiner, Human Behavior (New York: Harcourt, Brace, & World,1964), 254.

12. Dance, “The ‘Concept’ of Communication,” 210.13. Peter A. Andersen, “When One Cannot Not Communicate: A Challenge to Motley’s Tradi-

tional Communication Postulates,” Communication Studies 42 (1991): 309.14. See, for example, John Stewart, Language as Articulate Contact: Toward a Post-Semiotic Philos-

ophy of Communication (Albany: SUNY Press, 1995), 33–101; W. Barnett Pearce and Karen A.Foss, “The Historical Context of Communication as a Science,” in Human Communication:Theory and Research, ed. Gordon L. Dahnke and Glen W. Clatterbuck (Belmont, CA:Wadsworth, 1990), 1-20; Nancy Harper, Human Communication Theory: The History of a Para-digm (Rochelle Park, NJ: Hayden, 1979).

15. W. Barnett Pearce, Communication and the Human Condition (Carbondale: Southern IllinoisUniversity Press, 1989).

16. This brief history is based on Jesse G. Delia, “Communication Research: A History,” inHandbook of Communication Science, ed. Charles R. Berger and Steven H. Chaffee (NewburyPark, CA: Sage, 1987), 20–98. See also Donald G. Ellis, Crafting Society: Ethnicity, Class, and

95877_01_ch01_p1_13 pp2.qxp 2/11/07 2:33 PM Page 11

Copyright 2008 Thomson Learning, Inc. All Rights Reserved.May not be copied, scanned, or duplicated, in whole or in part.

Licensed to:

Page 13: Licensed to - | Prof. Dr. İrfan Erdoganirfanerdogan.com/intro2com/definitionofcommunication.pdf · one of the most overworked terms in the English language.”4 Scholars have made

Communication Theory (Mahwah, NJ: Lawrence Erlbaum, 1999), 16–19; Gustav W. Friedrichand Don M. Boileau, “The Communication Discipline,” in Teaching Communication, ed.Anita L. Vangelisti, John A. Daly, and Gustav Friedrich (Mahwah, NJ: Lawrence Erlbaum,1999), 3–13; John Durham Peters, “Tangled Legacies,” Journal of Communication 46 (1996):85–87; and Everett M. Rogers, A History of Communication Study: A Biographical Approach(New York: Free Press, 1994).

17. The multidisciplinary nature of the study of communication is examined by Craig, “Com-munication Theory as a Field”; see also Stephen W. Littlejohn, “An Overview of theContributions to Human Communication Theory from Other Disciplines,” in Human Com-munication Theory: Comparative Essays, ed. Frank E. X. Dance (New York: Harper & Row,1982), 243–85; and W. Barnett Pearce, “Scientific Research Methods in CommunicationStudies and Their Implications for Theory and Research,” in Speech Communication in the20th Century, ed. Thomas W. Benson (Carbondale: Southern Illinois University Press, 1985),255–81.

18. Dean Barnlund, Interpersonal Communication: Survey and Studies (New York: HoughtonMifflin, 1968), v.

19. Regional associations include the Western States Communication Association, the CentralStates Communication Association, the Southern States Communication Association, andthe Eastern States Communication Association. The Organization for the Study of Commu-nication, Language, and Gender and the Organization for Research on Women andCommunication are two specialized organizations focused on issues of gender. The journalspublished by the National Communication Association include the Quarterly Journal ofSpeech, Communication Monographs, Critical Studies in Media Communication, Text and Perfor-mance Quarterly, Communication and Critical/Cultural Studies, and Communication Education.The journals of the International Communication Association include Human Communica-tion Research, Communication Theory, Journal of Communication, and Journal of Computer-Mediated Communication.

20. For more about distinctions between communication theory in the U. S. and Europe, seeRobert Fortner, “Mediated Communication Theory,” in Building Communication Theories:A Socio/Cultural Approach, ed. Fred L. Casmir (Hillsdale, NJ: Lawrence Erlbaum, 1994),209–40.

21. See D. Lawrence Kincaid, Communication Theory: Eastern and Western Perspectives (SanDiego: Academic, 1987); Peter R. Monge, “Communication Theory for a GlobalizingWorld,” in Communication: Views from the Helm for the 21st Century, ed. Judith S. Trent(Boston: Allyn & Bacon, 1998), 3–7; Wimal Dissanayake, Communication Theory: The AsianPerspective (Singapore: Asian Mass Communication Research and Information Center,1988); Wimal Dissanayake, “The Need for the Study of Asian Approaches to Communica-tion,” Media Asia 13 (1986): 6–13; Guo-Ming Chen, “Toward Transcultural Understanding:A Harmony Theory of Chinese Communication,” in Transcultural Realities: InterdisciplinaryPerspectives on Cross-Cultural Relations, ed. V. H. Milhouse, M. K. Asante, and P. O. Nwosu(Thousand Oaks, CA: Sage, 2001), 55–70.

22. For summaries of Asante’s work, see Molefi K. Asante, Afrocentricity: The Theory of SocialChange (Trenton, NJ: Africa World Press, 1988); and Molefi K. Asante, “An AfrocentricCommunication Theory,” in Contemporary Rhetorical Theory: A Reader, ed. John L. Lucaites,Celeste M. Condit, and Sally Caudill (New York: Guilford Press, 1999), 552–62. For Miike’stheory of Asiacentricity, see Yoshitaka Miike, “Toward an Alternative Metatheory of Hu-man Communication: An Asiacentric Vision,” in Intercultural Communication Studies 12(2003): 39–63; “Rethinking Humanity, Culture, and Communication: Asiacentric Critiquesand Contributions,” Human Communication 7 (2004): 69–82; “Theorizing Culture and Com-munication in the Asian Context: An Assumptive Foundation,” Intercultural Communica-tion Studies 11 (2002): 1–21; and “Asian Approaches to Human Communication: A SelectedBibliography,” Intercultural Communication Studies, 12 (2003): 209–18.

23. Craig, “Communication Theory as a Field.” A similar effort is offered by James A. Anderson,Communication Theory: Epistemological Foundations (New York: Guilford, 1996).

24. Craig, “Communication Theory as a Field,” 123.25. Craig, “Communication Theory as a Field,” 124.26. Craig, “Communication Theory as a Field,” 126.27. The process of inquiry is described in Gerald R. Miller and Henry Nicholson, Communica-

tion Inquiry (Reading, MA: Addison-Wesley, 1976).28. Miller and Nicholson, Communication Inquiry, ix. See also Don W. Stacks and Michael B.

Salwen, “Integrating Theory and Research: Starting with Questions,” in An IntegratedApproach to Communication Theory and Research, ed. Michael B. Salwen and Don W. Stacks(Mahwah, NJ: Lawrence Erlbaum, 1996), 3–14.

Part One Foundations12

95877_01_ch01_p1_13 pp2.qxp 2/11/07 2:33 PM Page 12

Copyright 2008 Thomson Learning, Inc. All Rights Reserved.May not be copied, scanned, or duplicated, in whole or in part.

Licensed to:

Page 14: Licensed to - | Prof. Dr. İrfan Erdoganirfanerdogan.com/intro2com/definitionofcommunication.pdf · one of the most overworked terms in the English language.”4 Scholars have made

29. An excellent discussion of scholarship can be found in Ernest G. Bormann, Theory and Researchin the Communicative Arts (New York: Holt, Rinehart & Winston, 1965). See also Nathan Glazer,“The Social Sciences in Liberal Education,” in The Philosophy of the Curriculum, ed. SidneyHook (Buffalo, NY: Prometheus, 1975), 145–58; James L. Jarrett, The Humanities and Human-istic Education (Reading, MA: Addison-Wesley, 1973); Gerald Holton, “Science, ScienceTeaching, and Rationality,” in The Philosophy of the Curriculum, ed. Sidney Hook (Buffalo,NY: Prometheus, 1975), 101–108.

30. See, for example, C. P. Snow, The Two Cultures and a Second Look (Cambridge: CambridgeUniversity Press, 1964).

31. James A. Diefenbeck, A Celebration of Subjective Thought (Carbondale: Southern IllinoisUniversity Press, 1984).

32. See, for example, Charles R. Berger and Steven H. Chaffee, “The Study of Communication asa Science,” in Handbook of Communication Science, ed. Charles R. Berger and Steven H. Chaffee(Newbury Park, CA: Sage, 1987), 15–19. For an interesting discussion of the scientific natureof communication research, see Glenn G. Sparks, W. James Potter, Roger Cooper, andMichel Dupagne, “Is Media Research Prescientific?” Communication Theory 5 (1995): 273–89.

33. See, for example, Robert T. Craig, “Why Are There So Many Communication Theories?”Journal of Communication 43 (1993): 26–33; Hubert M. Blalock, Basic Dilemmas in the SocialSciences (Beverly Hills, CA: Sage, 1984), 15; Anthony Giddens, Profiles and Critiques in Social Theory (Berkeley: University of California Press, 1983), 133; Peter Winch, The Idea of aSocial Science and Its Relation to Philosophy (London: Routledge & Kegan Paul, 1958).

34. See, for example, Klaus Krippendorff, “Conversation or Intellectual Imperialism in Com-paring Communication (Theories),” Communication Theory 3 (1993): 252–66; Donald W. Fiskeand Richard A. Shweder, “Introduction: Uneasy Social Science,” in Metatheory in SocialScience: Pluralisms and Subjectivities, ed. Donald W. Fiske and Richard A. Shweder (Chicago:University of Chicago Press, 1986), 1–18; Kenneth J. Gergen, Toward Transformation in SocialKnowledge (New York: Springer-Verlag, 1982).

35. This position is developed in Thomas B. Farrell, “Beyond Science: Humanities Contribu-tions to Communication Theory,” in Handbook of Communication Science, ed. Charles R.Berger and Steven H. Chaffee (Newbury Park, CA: Sage, 1987), 123–39.

36. Publishing in journals is not an unbiased process. Based on the peer review process, theeditor’s overall judgment, disciplinary trends and interests, and the like, sometimes verygood essays are overlooked and some of lesser quality are accepted. For an interesting dis-cussion of this process, see Carole Blair, Julie R. Brown, and Leslie A. Baxter, “Discipliningthe Feminine,” Quarterly Journal of Speech 80 (1994): 383–409.

Chapter 1 Communication Theory and Scholarship 13

95877_01_ch01_p1_13 pp2.qxp 2/11/07 2:33 PM Page 13

Copyright 2008 Thomson Learning, Inc. All Rights Reserved.May not be copied, scanned, or duplicated, in whole or in part.