Remember To Live

Do You Really Know Who You Are Dealing With?

Let Me Introduce Myself!

My Name Is

Remember To Live

Table of Contents

About Searle’s RV Centre ...................................... 1

Our Awards ................................................................ 2

About Avida ................................................................ 3

About Willow RV ...................................................... 4

The Australian Caravan Museum ...................... 5

The Day Of Handover ............................................. 6

Where To Service Your RV .................................. 7

My Guarantee On Used Stock ............................. 7

How We Handle Warranty ................................... 8

Our Business Partners ........................................... 9

Testimonials .............................................................. 10

A Few Happy Customers ................................... 11

How I Rate It ........................................................... 12

My Notes ........................................................... 13-14

Remember To Live

About Searle’s RV Centre 1972 - 1989

Paul Searle established a successful caravan

yard in Geelong, Victoria. Ben Started washing

vans for pocket money. He got involved in the

workshop then eventually going to caravan

shows helping hand out brochures. His wealth

of knowledge from a young age set him apart.

2008 - 2018

After a short career as an accountant then

working in the car industry. Ben’s connection

with the caravan industry eventually got the

better of him. Opening his yard in Bundaberg in

2008, was not easy due to the economic

climate. But from day one the business has

been successful and grown with time.

Ben Searle

I have always had a passion for the caravan

industry. I decided that my point of difference

would be giving my customers the support

they expect, regardless of their where they

are. Although some business’s offer it, and all

customers ‘expect it, I want to be sure to

deliver it. And do have.

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About

The roots of Avida go back to 1965, when Bruce Binns, with the assistance of

his wife Ruth, introduced the first slide on camper to Australia. Under the

banner of Freeway they progressed by producing motorhomes, caravans, fifth

wheelers and tent trailers.

In 1978, Freeway changed its name to Winnebago Industries and the Original

Australian Winnebago was born. Whilst these vehicles were not manufactured

by, or by anyone having any association with, Winnebago of the United States,

the company continued to grow because of their commitment to research and

development of the Australian conditions and market.

In 1988 the business grew from producing Motorhomes in one factory to

producing Motorhomes in four factories. In 2000, the company purchased

a10acre block of land at Emu Plains NSW. By January 2001, the company had

settled into the new premises, the same site it operates out of today.

In 2008 a second factory was built on the same site to help feed the demand

for their Motorhomes. In 2013- the company changed their name to Avida.

Avida originates from the word AVID - being passionate and enthusiastic. Also,

this year caravans were reintroduced after 35 years.

Today Avida's motorhome range boasts more than 70 models in total,

employees over 250 staff and builds over 600 RV’s annually. But most

impressive is that it is still run by the Binn’s family toady.

Vision: “To create the vehicle that fulfils our customer’s dream lifestyle”.

Values: “We Care, We Listen, We Learn, We Act”

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About

After 10 years of pouring their heart and souls into building what

become one of Australia’s high profile vans known for its quality and

reliability. A brand that is still on the market today. Eddie Wills and

Ian Jow, hence WILLOW, have now started their own brand.

Both men bring expertise in different fields which when combined

makes for the perfect partnership.

Eddie the engineer is softly spoken, matter of fact and methodical in his

approach. If the engineering is right then the quality is consistent and

Eddie has spent countless hours in the field road testing, measuring

and recording all the data that is integral in RV construction.

Ian brings production expertise that ensures ever van is built to the

engineered standard time and time again. He is an expert in production

systems which allows for accurate ETA’s to be met without the frazzled

rush and panic most manufactures operate under. Ian’s ability allows

for minor changes to be adopted as the RV flows along the line, a last

minute request for an extra skylight, no problem. If Eddie gives it the

tick Ian will ensure it’s in there as in rolls off the line.

As a dealer that has built a strong reputation on customer support and

being there for my customers. Having dealt with various manufactures

that promise but don’t deliver, the moment I heard of their plan I was

all in. So you could say I put my money where my mouth is.

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About

An Initiative by Ben For years I would sit around while my father shared stories with

his mates. Mates that could tell the year of a van by the clip that

holds the blind closed. Stories about the ups and downs of the

caravan industry, who’s copying who, what the latest trends are

and a few stories of the good times had at caravan shows. We have

a generation of pioneers getting out, are out and same sadly even

passed away. And with them the stories fade, the clarity of the

information eroded with time.

I am now in my own way attempting to preserve some of this

history. Little by little the collection grows. Not to be sold but

inspected, admired, listened to and talked about for any years to

come.

Anything old that is connected in any way I encourage people to

call me, drop it in, email or post it I don’t mind but don’t just

through it out. If you have any old photos or stories of your own,

you would like kept on record just send them to me. For today it

is a few glass cabinets, a hand full of vans and 1 Kombi. With the

help of the public I hope this grows bigger than the space my

business can handle and then look at a purpose-built museum.

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The Day Of Hand Over

Well – the day has finally arrived.

We have found it’s best to arrange the handover on a Friday morning. This

gives us as much time as we need to ensure you are familiar with your RV

before driving out. We do a comprehensive handover covering everything

externally and internally at your pace. Then if it’s a caravan we get you hooked

up and ready to go. If it’s a motorhome we go for an orientation drive with you

to loosen up those nerves.

If you wish I will accommodate you for 2 nights at the beautiful Bargara Beach

Caravan Park. Allowing you a few days to get to know your new RV and the

reassurance that we are close by. Then at your own pace head home and let the

adventure begin.

Bargara Beach Caravan Park

Bargara Beach Caravan Park

The Board Walk @ Bargara

The Famous Mon Repo Is Only a Short

Walk Through some Beautiful Nature

Reserve.

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Servicing & Warranty??? Servicing

As part of the Manufactures warranty, all they ask is that

the RV is inspected on a regular basis. This ensures any

issue is seen to and rectified sooner rather than later. No

different to when you buy a new car. We would love to

see you back for these services but the good news you

can get then done at any caravan/ Rv service centre.

Remember if you have a motorhome the vehicle will

need to be serviced by a mechanical workshop and use only factory

approved fluids and parts.

My Guarantee on Second Hand Stock If it’s good enough for me to sell it, it’s good

enough for me to stand by it. There is no

statutory warranty on second hand caravans

or motorhomes so what some dealers do is

buy an insurance warranty and give it away

with the product. This way they advertise a warranty. I looked into

this and even tried it in the early stages of opening my business. I

found it caused a lot of upset. Because of this insurance style policy

you had to call a help line who would give you the run around and

eventually say it’s not covered. There is no ownership.

I take ownership of your concern and fix it.

And remember you always have rights under the Australian

Consumer Law, so did let anyone tell you otherwise.

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Manufactures New Warranty The question I always get is, “you’re too far away

what if something goes wrong”?

The chances of something going wrong while

your parked up at home is very slim. So, if you

bought from the yard just up the road, how will

they handle your call for assistance while you’re

travelling?

I have built my reputation on how I look after my

customers, after delivery. If at any time you have

a question or something that you feel is not right

or something isn’t working, leaking, or failed in

some way. All you need to do regardless of where in Australia you are is to

call. 07-41513000 or 0418874463 after hours. (I don’t know any dealer that

gives out their mobile number so freely. I do because I appreciate your

business and don’t want you feeling helpless when in need). At this point

we will take ownership of the issue. You go back to playing golf or reading

your favourite book and my team will find a solution to fix the issue.

Yes, it’s that simple – No finding the closet dealer that might be 500km’s

away and not interested in you. Then turns out they send you somewhere

else. We will get you into, or have come out to you, the closet and best

qualified business to fix your concern. I pay the bill then sort it out with the

manufacture.

Simple – Fast – No Stress

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My Business Partners

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MY CUSTOMERS

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How I Rate It

Interior: _______________________________________________________

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___________________________________________________ Score /10

Exterior: _______________________________________________________

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___________________________________________________ Score /10

Features: ______________________________________________________

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___________________________________________________ Score /10

Feel: ______________________________________________ Score /10

Value For Money: _______________________________ Score /10

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My Notes

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My Notes

Remember To Live

GETTING IN TOUCH WITH US As you enter Bundaberg from the south. Turn Right at the 3rd set

of traffic lights where McDonalds is.

As you enter Bundaberg from the North. Turn right onto the main

road heading towards the airport. Then turn left at McDonalds.

We are 400mtrs down the road from Bunnings Warehouse.

Email: ben@bundyrvs.com.au

Or Just Pick Up The Old Dog & Bone

07-41513000

23 Phoebe Crst, Bundaberg QLD 4670