learning from lean construction pioneers Look how far we have come . learning from lean construction

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  • Look how far we have come .

    learning from lean construction pioneers

    (what experienced practitioners think you might want to know to help you on your lean journey)

    Alan Mossman & Natalie J Sayer

  • Alan Mossman architect by training systems research in management management & organisation development lean construction since 2001 director, The Change Business Ltd lean design & construction consultancy & teaching member LCI Education Committee editor-at-large of Lean Construction Journal

    co-developer

    3

  • Engineer and Executive Coach by training → 30+ years of CI and Lean experience → People, culture and process development Bilingual Leadership work in Europe and the Americas Lead author, Lean For Dummies, 2007/ 2012 Paper: Status of Lean in the US Construction Industry 2012 Founder/Principal of The Blair David Company Interviewer of Lean design and construction pioneers LCI Research Committee member

    Natalie J Sayer

    4

  • Agenda headlines who have we talked to? what if everyone was going lean? what does lean mean to you? what do you wish you’d known when you started? why do you continue to invest in lean? how are you measuring success? where should our industry focus next?

    for today

    5

  • it takes longer than you think

    people are the key look after your people, culture use tools in support

    its hard work … and its worth it

    i t ’ s n e v e r e n d i n g

    6

  • in total

    Who have we talked to? 32 constructors

    5 specialist constructors 7 architects 4 engineers 7 clients 3 academics 8 consultants

    corporate leaders 19 senior managers 42

    multi-national 15 large 9

    medium 30 small 5

    N America 58 Europe 12 rest of world 2

    70 men 8 women

    0

    5

    10 experience

    7

  • in total

    Who have we talked to? 32 constructors

    5 specialist constructors 7 architects 4 engineers 7 clients 3 academics 8 consultants

    corporate leaders 19 senior managers 42

    multi-national 15 large 9

    medium 30 small 5

    N America 58 Europe 12 rest of world 2

    70 men 8 women

    0

    5

    10 experience

    8

  • we asked:

    What if everyone were going lean? get better faster, better planning whole industry more reliable better people to work with improving lots of things more from resources increase efficiency

    work more fulfilling create more value

    less litigation less stress less waste

    safer some companies won’t get it & will disappear

    9

  • ?

    Buzz Word

    Tools Doing

    Pilot Projects

    Project Method

    Philosophy Culture Mindset Being

    Operating System

    X

    lean spectrum

    10

  • Mindset Operating System

    Toolbox .

    Respect for People/Continuous Improvement

    flowcustomer value value stream perfection everyday improvementpull

    lean is …

    = Business Strategy  Competitive Advantage

    Effective Delivery of Value.

    11

  • we asked:

    What do you wish you’d known when you started? how long it takes; how difficult it is its not a project, it’s a journey people are more important than process importance of leadership, vision resistance and the tendency to revert more about changing culture go slow; go deep not wide; be strategic

    12

  • What do you wish you’d known when you started? it is fun and rewarding there is so much to learn on the job learn by conducting experiments its about behavior, not tools there is help out there

    learn from and with others

    and

    once you work this way you don’t want to go back 13

  • we asked:

    Why do you continue to invest in lean? our people see the benefits of planning its good business sense teams go home on time client capital costs down 30% in 2 yrs our costs are in control

    because the client requires it

    safety client ROI = 20:1

    competitive edge bidding success

    14

  • we asked:

    how are you measuring your success with lean? Many companies are not measuring!!

    “I wish I could” “we’re not - & I can see the benefits” “trying to find ways to measure ‘value’” “no lean specific metrics” “difficult to separate out”

    this is a research opportunity

    PPC # RFI; defects

    productivity; profit safety; hazard reduction

    survey subs & owners staff satisfaction

    customer satisfaction systematic surveys

    15

  • Remember measurement is important and …

    what can be counted doesn’t necessarily count

    what counts can’t always be counted

    16

  • we asked:

    Where should our industry focus next? Educate owners Pre-fab/modularize Create production processes Expand view to whole lifecycle Involve the whole supply chain Procure beyond cost Become a holistic industry

    Lean in University Continue progress

    Focus on value Collaboration

    Trust Partnership

    17

  • questions? comments? thoughts?

    Standing on the shoulders of giants

  • Thank you

    Alan Mossman, The Change Business Ltd, +44 7968 485 627, alanmossman@mac.com Natalie Sayer, The Blair David Company, +1 623 322 3644, njsayer@blairdavidco.com

  • we asked:

    What are you reading?

    Lean Turnaround • Being Wrong • Drive • 5S for Operators • Its your Ship

    • High Velocity Edge • Risk • The Serving Leader • Toyota Kata • Factory Physics • Elegant Solutions • A Collaborative Species • 5th Discipline • Safe by Accident • Lean Leadership • Creating a Lean Culture • Bursts • Better • The Toyota Way • Getting to Yes • The Minding Organization • Product Development for the Lean Enterprise • …

    Almost everyone is reading; many more than one book

    75 books mentioned by 78 interviewees

    21

  • how to read? try a Study-Action Team (SAT)

    more info at http://bit.ly/sat-lpc

    mentioned by a number of those we talked to

    22

  • Thank you

    Alan Mossman, The Change Business Ltd, +44 7968 485 627, alanmossman@mac.com Natalie Sayer, The Blair David Company, +1 623 322 3644, njsayer@blairdavidco.com

    Standing on the �shoulders of giants Standing on the �shoulders of giants Alan Mossman Natalie J Sayer Agenda it takes longer than you think�� Who have we talked to? Who have we talked to? we asked:��What if everyone were going lean? lean spectrum lean is … we asked:��What do you wish you’d known when you started? What do you wish you’d known when you started? we asked:��Why do you continue to invest in lean? we asked:��how are you measuring your success with lean? Remember we asked:��Where should our industry focus next? Slide Number 18 Slide Number 20 we asked:��What are you reading? how to read? Slide Number 23