Improve Your Facebook Engagement

Embed Size (px)

Citation preview

  • 7/29/2019 Improve Your Facebook Engagement

    1/8

    socialmediaexaminer.com

    ://www.socialmediaexaminer.com/facebook-fan-engagement-tips/?

    _source=hs_email&utm_medium =email&utm_co ntent=10356528&_hsenc=p2ANqtz-- mAwZKcJ ls7I4e1VcBtwxVbnR-

    GCNUW64nSKtEDLYj0VJtkbGvYbzjPvAd5RqZ7kN4Tj8fK1uZVVLpxp673pFVcgW_3_u2m8pdWBy0L7m8qnR4&_hsmi=1035652

    8 Ways to Improve Your Facebook Engagement

    By Krista BunskoekPublished September 18, 2013

    Are you looking f or f un ways to get your Facebook f ans engaged?

    Wondering how other pages are developing their posts to increase likes,

    shares and comments?

    In this article Ill show you eight examples of how to create Facebook

    posts that drive more e ngagement on your Facebook page.

    #1: Solve Problems With Photos

    Posts with a s imple image and a caption that shows f ans the solution to a

    problem or a way to improve their daily lives receive marked engagement.

    Whole Foo dsuses this pos t tactic to encourage f an discussions about product- related solutions to common

    problems.

    http://www.facebook.com/wholefoodshttp://www.socialmediaexaminer.com/author/kristabunskoek/http://www.socialmediaexaminer.com/facebook-fan-engagement-tips/?utm_source=hs_email&utm_medium=email&utm_content=10356528&_hsenc=p2ANqtz--mAwZKcJls7I4e1VcBtwxVbnR-BG2GCNUW64nSKtEDLYj0VJtkbGvYbzjPvAd5RqZ7kN4Tj8fK1uZVVLpxp673pFVcgW_3_u2m8pdWBy0L7m8qnR4&_hsmi=10356528http://www.socialmediaexaminer.com/
  • 7/29/2019 Improve Your Facebook Engagement

    2/8

    Whole Food s bo osts engag eme nt by sharing lifestyle tips.

    Starbucks uses custome rs' art in their co ver photo.

    Tips f or post ing images to Facebook:

    Largerimages tend to get more likes,

    shares and comments. Use the Upload

    Photos/Video f unction to publish photo

    files direct ly into your postinstead of

    posting a link that shows a t humbnail.

    Optimize images for t he 403 x 403

    pixel display in the timeline . Largerimages display from the center of the

    image, and some of the edges may not

    appear in the news f eed unless a user

    clicks through.

    Find a great selection o f socially

    recommended how-tos on Snapguideor

    Reddits Life Pro Tips.

    #2: Give a Shout-out t o Your

    Customers

    People love to see their content and their

    f riends content shared by brands.

    Use your fans content instead of your

    ownto give your post a viral push through

    specif ic communities that are close to the

    content creator.

    Starbucksshowcased a talented customers drawing as their cover photo , then provided a shout- out to this

    dedicated customer by including a link to the art ists Instagram prof ile in the image description.

    Every f ew weeks, Walmartcreates a new

    seasonal cover image with photos o f real

    people from their fan base.

    Check out a recent one below:

    Tips f or customer shout-outs:

    Cross-promote your Facebook shout-

    outs with Instagramand Twitterto

    extend your reach and impact.

    Call attention to f ans who show off

    your productsor promote your brand.

    Capitalize on brand-re lated content

    from clubs and teamswith many

    members to boost your shout- out

    exposure.

    http://www.reddit.com/r/lifeprotipshttp://snapguide.com/https://www.facebook.com/help/118731871603814/https://www.facebook.com/help/118731871603814/http://help.instagram.com/372819389498306http://www.facebook.com/walmarthttp://www.facebook.com/Starbuckshttp://www.reddit.com/r/lifeprotipshttp://snapguide.com/https://www.facebook.com/help/118731871603814/
  • 7/29/2019 Improve Your Facebook Engagement

    3/8

    Walmart using fan photos fo r its cover photo .

    Skittles asks que stions to e ngage their Faceb oo k fans.

    Londo n Drugs' " Crafty or Tacky" pho to.

    #3: Involve Customers

    With a Quest ion

    Every customer wants t o be

    heard and questions let them

    use their voice in the form of

    comments.

    Ask your fans toshareabout consumer

    preferences, help you name a

    product or describe memories

    and moments asso ciated with your brand.

    When Skittlesasked fans to describe the moment they opened a pack of the candy, the pos t received over

    5,000 interactions.

    London Drugsasks their fans t o weigh in on

    either/or questions.

    Tips f or asking questions on Facebook:

    Keep your quest ions simple.

    Relate quest ions to specific

    consumer lifestyles, such as where or

    how they use your product.

    Monitor your customer feedbackon

    Facebook posts and comments, Twitter

    mentions and emails to f ind question

    topic ideas.

    #4: Let Them Fill in the

    Blank

    Use a short sentence with

    one word missingto generate

    a signif icant amount o f

    comments, likes and shares.

    Pringlesused a f ill-in-the-blank

    post to connect their chips witha relaxing summer holiday. A

    bonus of this tactic is that

    Pringles got a snapshot o f their

    f ans product pref erences by monitoring the comments.

    http://www.facebook.com/Pringleshttp://www.facebook.com/LondonDrugshttp://www.facebook.com/skittles
  • 7/29/2019 Improve Your Facebook Engagement

    4/8

    Pringles markets using fill-in-the-blank posts.

    Tips f or f ill-in-the-blank posts on Facebook:

    Use fill-in-the -blank posts as a two-

    pronged engagement tactic: interact

    with your online community and get to

    know them better f or f uture marketing

    campaigns.

    Use the post tactic in conjunction with

    a specific event , such as a summerholiday or a f amily ski trip.

    Awkward o r f unny s ituat ions get people

    to engage on a more personal level.

    #5: Crowdsource Photo Captions

    Photo caption posts combine the allure of

    photos with peoples love of interacting with

    brands they identify with.

    Think about the emot ion you want to trigger

    and choose an image that makes

    participating irresistible. Upload your

    image and write a short description that

    invites fans to provide a caption.

    In keeping with their core 125-year-old brand,

    National Geographicpost s the worlds best

    photos f rom experts and amateurs alike. They

    interact with their Facebook fans by asking for

    captions. This one post had over 250,000

    interactions.

    http://www.facebook.com/natgeo
  • 7/29/2019 Improve Your Facebook Engagement

    5/8

    National Ge og raphic invites us to d o what we've always d reamed of

    contribute to its photos .

    Tips f or photo captions on Facebook:

    #6: Share Quotes

    Quotes are great f or engaging peoples Me,

    too! f eelings. On Facebook this is especially

    powerful as the Like button makes it easy for

    f ans to express t hat f eeling. A quote can

    associate your brand with good feelings and

    create a deeper connection with your market on

    Facebook.

    Just like Apple used imagery of iconic 20th-

    century personalities in its T hink Dif f erent

    campaign, you can use quotes from icons to

    reinforce your companys brand.

    Disneyuses quotes f rom their feature f ilms to

    inspire, relate t o and create f unny moments

    with their audience. Each quote is posted with af ull image to increase engagement.

    Tips f or quotes on Facebook:

    Tie your brand to quotes that support

    your campaign goals.

    Use visuals and memes with your

    quotesto increase shareabilitya f ew

    good sites t o create memes are

    Quickmeme, Imgf lipand Memecrunch.

    Find quotes on Bartleby.comand The

    Quotations Page, or use a #quote hashtag

    search on Facebook or Twitter.

    http://www.quotationspage.com/http://www.bartleby.com/quotations/http://memecrunch.com/http://imgflip.com/memegeneratorhttp://www.quickmeme.com/https://www.facebook.com/Disney
  • 7/29/2019 Improve Your Facebook Engagement

    6/8

    Disney shares a classic quote to co nnect emo tionally with their

    audience.

    #7: Gather Votes With Like vs. Share

    Ask your fans to like a post to vote f or

    option A, or share the post to vote for

    option B. Because vote counts are visible,

    f ans are mot ivated to participate.

    Walmart f requently uses the like vs. share post

    with a mashup of two competing images and a

    small graphic overlay of a like vs. share icon.

    They post the f ull image with a brief

    description that tells f ans how to participate.

    Tips for like vs. share posts on Facebook:

    Use controversial choicesthat evoke

    st rong emot ions within your community.

    Integrate your product or brand in the

    posts.

    Use digital image editing

    applicationslike Photoshop, Photofiltreor

    Paint.net to create your image with a

    graphic overlay that shares simple

    participation instructions.

    #8: Use Hashtags

    https://www.facebook.com/help/587836257914341http://www.getpaint.net/http://photofiltre.free.fr/frames_en.htmhttp://www.photoshop.com/
  • 7/29/2019 Improve Your Facebook Engagement

    7/8

    Walmart dire ctly asks for like s and share s by gi ving their fans a face -off.

    .

    Sephorauses the hashtag

    #OneQuickQuest ion to open up engagement

    f or a campaign beyond the reach of their

    current f ans.

    Tips f or #hashtags on Facebook:

    Use t ags to create awareness andengagementf or specif ic marketing

    campaigns such as contests or product

    sales.

    Use common termssuch as #socialmedia

    in your hashtags to increase post dialogue

    and visibility.

    Search for hashtags being usedby your

    customers, competitors and partners to

    find keywords and conversations you

    can participate in.

    Your Turn

    These are just a f ew examples of post s that

    can be adapted to help you connect with

    your customers and drive engagement on

    your Facebook page . Incorporate them to

    help you build long-lasting relationships,

    extend your post visibilityand learn more

    about your customers preferences.

    https://www.facebook.com/help/134343280099148?q=hashtags&sid=06QLN7ba5z6XZyFJIhttps://www.facebook.com/Sephora
  • 7/29/2019 Improve Your Facebook Engagement

    8/8

    Sepho ra spre ads its re ach with #hashtags.

    your Facebook page? What successes

    have you had?Share your thoughts in the

    comments section below.

    Tags: engagement , facebook, f acebook engagement ,

    f acebook page, facebook post , fan content , hashtag, krista

    bunskoek, post engagement

    http://www.socialmediaexaminer.com/tag/post-engagement/http://www.socialmediaexaminer.com/tag/krista-bunskoek/http://www.socialmediaexaminer.com/tag/hashtag/http://www.socialmediaexaminer.com/tag/fan-content/http://www.socialmediaexaminer.com/tag/facebook-post/http://www.socialmediaexaminer.com/tag/facebook-page/http://www.socialmediaexaminer.com/tag/facebook-engagement/http://www.socialmediaexaminer.com/tag/facebook/http://www.socialmediaexaminer.com/tag/engagement/