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8/13/2019 GoToTraining Handouts
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What is GoToTraining?
GoToTraining is online training software that is used by SPSU faculty to deliver synchronous
instruction. SPSU has a custom GoToTraining server to organize and deliver all GoToTrainingrecordings and support documents.
Use GoToTraining to:
Conduct distance learning
Conduct face-to-face campus instruction that may or may not include
online students (cross-listing) Capture recorded instruction to share with students via a link
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How does this benefit instruction?
Allows synchronous communication
Instant Audio-Visual communication
Asynchronous options
Students can use recordings to reinforce learning
Fulfill online course review standards
Provides Digital Media Content
Supports student engagement
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How does this benefit instruction?
Examples of Use
Virtual Classroommeet online with students otherwise unable to attend a campus
course
Pre-record LectureRecord your lecture on your computer with an internet
connection from home or on the road.
Office Hoursmeet with more students who would otherwise be unable to come to
your office during normal office hours.
Guest LecturesGet a guest speaker from almost anywhere to talk to your class
without the travel expenses.
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What is GoToTraining? (cont.)
Help Topics:
Get a GoToTraining account Sign into the system
Organization of the GoToTraining setup window
Schedule a training session or reoccurring training session
Upload training materials
Organization of the control panel
Type of microphone to use Setup a microphone
Test a microphone
Setup a webcam
Test a webcam
Begin a training session
Mute & unmute participants
Change the presenter
Share the screen
Pause sharing a screen
Stop sharing a screen
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What is GoToTraining?(cont.)
Help Topics: (cont.)
Record a training session
Stop recording a training session
Save a training session recording
Upload a training session to CDN
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How do I get a GoToTraining account?
1. Access link: http://helpdesk.spsu.edu
2. Log in with your SPSU user ID andpassword (this is the same as your email
user ID and password).
3. On the Help Request page, click on the
dropdown for Request Type.
4. Select Tech Support (UITS).
5. In the dropdown window that appears on
the far right of the Request Type, select
Desire 2 Learn / GoToTraining.
6. In the dropdown window below, select
GoToTraining Account Request.
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How do I get a GoToTraining account? (cont.)
7. Complete the
form as indicated.
8. Click the Save
button.
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How do I sign into the system?
1. Access from your browser:
http://www.gotomeeting.com/online/training
2. At the top right corner of
the page, click the Log In
button.
3. On the next screen, enter
the Email Address andPasswordyou used when
you requested your
account from UITS.
4. Click the Log Inbutton.
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How is GoToTraining organized?
The GoToTraining setup window is divided into two panels: (a) navigation panel and (b) an
action or information panel.
ba
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How do I schedule a training session?
1. On the My Trainings page, click on theSchedule a Trainingbutton in the actionpanel.
2. On the Schedule a Trainingscreen, enter thecourse number and title in theTitle:box.
Example: ARTS 2101 - Fall 2013
3. (optional) In the Description:box, enter a
description.4. Using the Occursdrop-down menu, select
the course frequency.
Once:a single session
Weekly:Once a week class session
Monthly:Once a month class session
Custom Schedule:Classes that meetmore than once a week orirregular sessions.
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How do I schedule a training session? (cont.)
5. Enter the Start Date, Start Time, End
Time.6. (Optional) Add additional sessions as
needed by clicking on Add another
session.
7. If necessary, select the Training Time
Zone. Depending on the Occurs
option, complete additional informationas required.
8. Select the Registration Type:
Participants register once to attend
all sessions.
Participants register for individual
sessions that theyll attend.
9. Click the Schedulebutton.
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How do I begin a scheduled training session?
1. In the My Trainingspane of the
GoToTraining window, click on the Startbutton next to the training session you
wish to begin.
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How do I upload training materials?
Option A:
Use the Manage Training pane for thetraining session:
1. In the My Trainingspane of the
GoToTraining window, click on the title
of the training session.
2. In the Manage Training pane, scroll
down to the Mange Your Contentsection.
3. Click on the Editlink next
to Materials.
4. In the Materialspane, click on the
Add Materialbutton.
5. Select the appropriate source of the
material (From Computer, From Library,
or Add Link).
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How do I upload training materials?(cont.)
Option B:
Add content to the Library for any TrainingScheduled:
1. On the GoToTraining navigation panel,
click on Library.
2. In the Librarypane, click on the
Add Materialbutton.
3. Select the source of your materials.
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How do I upload training materials?(cont.)
Option C:
Add materials from the GoToTraining trainingcontrol panel:
1. In the Materialspane of theGoToTraining
control panel, click on the Manage
Materialsbutton.
2. In the Materialspane of the GoToTraining
web site, click on the Add Materialbutton.
3. Click on the source of your materials.
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How is the Control Panel Organized?
When you begin a GoToTraining session, theControl Panel appears on the right side of your
screen. The control panel is organized into 9panes, each of which can be expanded orcollapsed by clicking on the - or + in frontof the pane name.
Screen Sharing
Dashboard
Audience View
Attendee List
Audio
Webcam
Materials
Polls and Tests
Chat
In addition, there is a bar on the left to use tocollapse the panel to the right of the screen.
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What type of microphone is recommended?
What microphone/speaker configuration is recommended for best audio quality
using VoIP?For optimum audio quality, use an USB headset connected to your computer, or USB
headphones and standalone microphone connected to your computer. Analog versions
are okay, but not ideal. Webcam microphones are NOT recommended.
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It is strongly recommended
that you plug in the headset
before activating
GoToTraining.
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How do I setup a microphone?
1. Click on My Trainings on the
navigation panel.2. Click on the titleof the session for which
you wish to specify the audio options.
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How do I setup a microphone? (cont.)
3. In the Manage Training action panel, click
on the Editlink in the Audio section.4. In the Audioaction panel, select the Use
built-in audio conferencingoption.
5. Below the Use built-in audio conferencing
option, select the check box for VoIP.
(Requires microphone and speakers.)
6. Click on the Savebutton.
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NOTE: From the navigation
panel, select Settingsto
specify the default
audio settings.
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How do I test a microphone & speakers?
1. Click on My Trainings on the
navigation panel.2. Click on the Startbutton next to the
session for which you wish to test your
microphone.
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How do I test a microphone & speakers? (cont.)
3. In the Audiopane of the GoToTraining
control panel, click on theSettingslink.
4. In the Preferences GoToTraining
window, click Audio in the Categorylist
on the left side of the window.
5. Begin speaking into the microphone and
verify the meter shows green bars in theMicrophone Setup area.
6. Click on the Play Sound button in the
Speakers Setup area. Verify the meter
shows green bars.
7. Click and drag on the slider to the right of
the Play Sound button to adjustthe volume.
8. Click the OKbutton.
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How do I test a webcam?
1. Click on My Trainings on the
navigation panel.2. Click on the Startbutton next to the
session for which you wish to test your
webcam.
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How do I test a webcam? (cont.)
3. In the Webcam pane
of the GoToTrainingcontrol panel, click
on the
Webcams button.
4. In the Webcams
drop-down list, click
on Preferences.
5. Make any necessary
changes as needed
and then click OK.
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How do I mute & unmute participants?
To mute all participants:
A. In the Attendeespane of the controlpanel, click on theMute Allbutton.
To unmute all participants:
B. In the Attendeespane of the control
panel, click on the Unmute Allbutton.
To mute or unmute one or more participants:C. In the Attendeespane of the control
pane, click on the microphone icon
next to the participants name.
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C
B
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How do I change the presenter?
1. In the Attendeespane of the control
panel, use your right mouse button, clickon the person to whom you wish to be
the presenter.
2. In the pop-up menu, click on
Make Presenter.
3. In the Verify Presenter Change
GoToTrainingdialog box, click on Yes.
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How do I share the screen?
1. In the Screen Sharingpane of the control
panel, click on the Show My Screenbutton. (Alternately, this button my
display other words, such as Application,
depending on the last selection made.)
2. In the Show Only:pop-up menu, click the
screen (if you have multiple monitors) or
application you wish to share.
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How do I pause sharing my screen?
1. In the Screen Sharingpane of the control
panel, click on the pauseicon.2. To resume, click on the playicon.
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How do I stop sharing my screen?
1. In the Screen Sharingpane of the control
panel, click on theStop Showing Screenicon.
2. To resume sharing your screen, click on
the Show MyScreenicon.
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How do I turn off the on hold beeps?
1. Under the Audio panel, click on the Edit
button.
2. From the dropdown menu, uncheck the
Play On-Hold Beepsoption.
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How do I record a training session?
1. First click on the Settingslink in the
Screen Sharingpane of the control panel
to change your recording settings.
2. In the Preferences GoToTrainingdialog
box, make changes as needed and click
the OKbutton.
3. In the Screen Sharingpane of the control
panel, click on theStart Recording button.
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How do I stop recording a session?
1. In the Screen Sharingpane of the control
panel, click on the Stop Recordingbutton.
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How do I end a presentation?
1. At the top right corner of the control
panel, click on the close window icon.
2. In the Leave Training or End Training?
GoToTrainingdialog box, click on
End Training for All button.
3. In the End training for everyone?
GoToTrainingdialog box, click on the
Yesbutton.
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How do I save my recorded session?
1. After you end a training session, the
Converting Meeting Recording dialog box
appears. Wait until conversion
is complete.
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