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Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor www.billtaylorassociates .co.uk bill@billtaylorassociate s.co.uk

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Page 1: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Evaluation of visitor management and the tourism potential of

National Parks in Oppland

Bill Taylor

[email protected]

Page 2: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Who is this guy?????

Page 3: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Central Scotland

Recreation and Countryside management

Cornwall, SW England

Page 4: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Yorkshire

Nature Conservation

NW Scotland

Beinn Eighe National Nature Reserve

Page 5: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk
Page 6: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk
Page 7: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Heritage Interpretation

Page 8: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk
Page 9: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk
Page 10: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Wildlife Tourism in Australia

Page 11: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Nature Based Tourism

Page 12: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk
Page 13: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Heritage and Communities

Page 14: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk
Page 15: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

On my Own!

Page 16: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Interpretive and Communication

Strategy for Scottish Operations

Interpretive Strategy for 7 Stanes Mountain

Biking Network

Page 17: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Nevis Visitor Interpretation

Strategy

Nature Based Tourism

Strategy for the Outer Hebrides

Page 18: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk
Page 19: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Nature, Heritage and ActivitiesDestinations Towns and Cities

Events and festivalsBusiness Tourism

Page 20: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Adventure and Nature Based Tourism

‘ 34% of all tourism spend in Scotland ’(Scottish Tourism Alliance 2012)

Fastest growing sector in travel industry worldwide

Page 21: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Me

Bill

Page 22: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Some Context

Page 23: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Inspire

Look/ Book

Book

Travel/ Book

Visit

Keep in Touch

Think of the visitor

journey….

Page 24: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Experiences are all about engaging visitors andconnecting with them in a personal and memorable way….….through your place, your heritage and your community

Create Tourism Experiences?

Page 25: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Selling to the Experience Seeker

• Experience the differences rather than the similarities

• Authentic, unique and personal experiences they can talk about

• Chance to participate in the culture and lifestyle.

• Value for money and balance benefits with costs.

• Opportunity to learn something new.

Page 26: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk
Page 27: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

attractive, unique and relevant

Before their visit - visitors will have

• easy access to interesting, spectacular and helpful content

• and services making it easy for them to choose Norway.

Brand Norway

Page 28: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk
Page 29: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

….. the foundation of competing internationally.

• basis of everything the brand does• a guide for everybody developing or selling

based on its spectacular nature and natural treasures ………. but nature on its own is not enough.

Page 30: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

• remote and isolated inhabited, approachable and accessible

move from -

• nature alone nature & culture

• passive observation active participation

Page 31: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Vision:

By 2018, Norway will have a sustainable travel and tourism industry that succeeds in attracting nature-loving explorers who

seek accessible and strong experiences in spectacular nature

Page 32: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Brand values: Fresh – Real – Adventurous – Open-minded

This is encapsulated in NORWAY POWERED BY NATURE

Unique Selling Points:

- Spectacular fjords, coast and natural phenomena- Fresh seafood and coastal specialities- Nature-based activities- Thriving coastal culture

Page 33: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

quality and uniqueness ……… says something about me discerning person who demands more from my holiday.everything is so accessible…...explore extraordinary nature, experience a thriving culture …..enjoy exciting local food……………………………………….. makes my holiday complete.

makes me feel part of nature. ………………………… a priceless adventure.

Page 34: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Target Group:

Explorers - travelling to explore new territories; nature, culture, local life, food and traditions... to gain new energy

and broaden their horizons

Page 35: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

•Grand parents and grand children•Childfree and singles •baby boomers

Demographic changes and an ageing population

Controlling 80% of luxury travelControlling 50% of all discretionary income

“Growing old Disgracefully”

Page 36: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Hotel Guest Nights 2013 (000s)

Norwegians 14,700Foreign 5,100Sweden 701Germany 566UK 508

Scandinavia is identified by Germany as a region with greatest growth potential

Norwegian share of the German market is 1%

Most valuable global outbound market

Page 37: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk
Page 38: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

UK Target MarketsAffluent Southern Explorers

Younger Domestic Explorers

Mature Devotees

Affluent Active Devotees

Page 39: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

2.3m Households

Page 40: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

1.4m Households

Page 41: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

N Kroner against GBP N Kroner against Euro

Cost of Living and Exchange Rates

Page 42: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk
Page 43: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk
Page 44: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

‘Tourism is Oppland’s most important export industry and one of the

country’s most important tourist counties. It is full of

great experiences and activities, based on

tradition and breathtaking scenery.’

Page 45: Evaluation of visitor management and the tourism potential of National Parks in Oppland Bill Taylor  bill@billtaylorassociates.co.uk

Any Questions or comments?