DDRS Quarterly Report April 2012

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    APRIL 2012

    PERSONNEL

    Shane Spotts was named DDRS director, effective March 5. Shane was most

    recently the DDRS deputy director. Prior to joining FSSA, Shane held a

    position with the Indiana Office of Management and Budget, specifically in

    the government efficiency and financial planning group. He is a graduate of

    Indiana University Indianapolis where he studied civic leadership and

    economics.

    Ron Smith joined DDRS on Feb. 6, 2012 as the Supervised Group Living (SGL)

    Liaison. Hes primary responsibilities will include SGL Referrals and

    managing the SGL Vacancy Report for BDDS. Ron recently worked at the

    Indiana Institute on Disability and Community at Indiana University where

    he managed the Indiana Asset Development and Financial Literacy project

    for individuals with disabilities. Ron holds a Masters in Social Work from

    IUPUI and a national certification as a Social Security Certified Work

    Incentives Coordinator (CWIC). He also has previous experience working

    with BDDS as a former BDDS Services Coordinator.

    Amy Shemoel has joined BDDS as a Client Services Project Coordinator

    having previously worked as a BQIS Complaint Investigator. She will be

    working to help develop a housemate matching process statewide that will

    include best practices and operational protocols. Amy holds Bachelors in

    psychology from Indiana University. Through April, she will split her time

    between BDDS and BQIS as she closes out projects.

    John Gordon started as the BRS Field Director on March 5, 2012. John

    Gordon started with VR in spring 2008 as the supervisor of Area 22.

    Following the retirement of Ken Williams, John took over as Region

    Manager of Region 5 in spring 2010. John came to VR with a background inmental health treatment and is a licensed foster parent.

    Virginia Bates started at DDRS on April 2 and will lead a new project that will

    assist students pursuing a post-secondary education to obtain and maintain

    gainful employment.She has worked in the human service field for over 20

    years. The majority of her time has been spent working in residential settings

    such as group homes and supported living in Indiana, Ohio and North

    Personnel

    Web Additions

    Policy Update

    State Wide Initiatives

    Accreditation

    BDDSSupport Services Waiver

    Autism WaiverBDDS Helpline

    Supervised Group Living

    Equalized Assessments

    Employment First

    BDDS Waiver Data

    BRSSmartWorks Webinar

    Employment Services

    Purchase of Services

    VRS Counselor Vacancies

    Learning Collaborative

    Indiana Rankings

    State Plan Public Hearings

    BVIS New Contract

    BQISComplaint Hotline

    Mortality Data

    CERT Update

    DDBFederal Fiscal Year 2011

    First StepsAnnual Performance Report

    Part C Grant Application

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    Carolina. In 2008, Virginia assisted in starting the Project SEARCH program at the Indiana Government Center.

    She is a graduate of the University of Indianapolis and holds Bachelors degree in Art Therapy.

    WEB ADDITIONS

    SECTION 144 REPORT

    DDRS has posted theSection 144 Reportto its website, along with a FAQ. The report outlines several

    proposed changes designed to improve services, contain costs, and reduce the wait list for services for people

    with developmental disabilities.

    Provider Questions and Answers

    Provider questions and answers from the February Quarterly Meetings are now posted on the BDDS web page

    underQuarterly Provider Meetings.

    BDDS Waiver Waitlist Web Portal

    ABDDS Waitlist Web Portalhas been added to the DDRS Website under Information for Consumers. The

    Portal will allow consumers on the Developmental Disability, Support Services and Autism waiver waitlists to

    review and update their contact information.

    To access the information a consumer or guardian will need to provide the following information:Last four digits of Social Security Number or DartID

    First and Last Name

    Date of Birth

    Requestors name if not the Consumer

    Once the information is verified a second page will appear, which will include:

    Consumers address and phone number

    Guardian contact information of a guardian (if applicable)

    Consumers waiver application date(s)

    BDDS District Office contact information

    If the consumer or guardian discovers that any of the information is incorrect, they will be able to click on the

    Help Desk link, and an e-mail will be sent to the appropriate people to update and track the information.

    POLICY UPDATE

    Final Policies

    Mandatory Components of an Investigation (Incident Investigation Template), Provider Re-approval,

    Transition Activities, and Adding Counties and Services (Provider Request to Add Counties and Services Form)

    were posted as final policies and became effective on March 16, 2012.

    http://www.in.gov/fssa/ddrs/4333.htmhttp://www.in.gov/fssa/ddrs/4333.htmhttp://www.in.gov/fssa/ddrs/4333.htmhttp://www.in.gov/fssa/ddrs/4214.htmhttp://www.in.gov/fssa/ddrs/4214.htmhttp://www.in.gov/fssa/ddrs/4214.htmhttp://www.in.gov/fssa/ddrs/4328.htmhttp://www.in.gov/fssa/ddrs/4328.htmhttp://www.in.gov/fssa/ddrs/4328.htmhttp://www.in.gov/fssa/ddrs/4328.htmhttp://www.in.gov/fssa/ddrs/4214.htmhttp://www.in.gov/fssa/ddrs/4333.htm
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    Adding Counties and Services

    Providers Adding Counties

    Effective March 16, 2012, a provider requesting to add counties shall complete the BDDS application to

    provide counties and submit it to BDDS Provider Relations. The application is found onBDDS Provider

    Relations webpage.

    The decision to add counties shall be based on the need for service in the counties requested,

    consumer referrals, and open provider corrective action plans (CAPs).

    If the application is approved, BDDS Provider Relations shall add the requested counties.

    Providers Adding Services

    Effective March 16, 2012, a provider requesting to add services shall complete the BDDS application to

    provide services and submit it to BDDS Provider Relations. The application is found on theBDDS

    Provider Relations webpage.

    A provider may request to add services at anytime as open enrollment periods have been eliminated.

    The decision to add services shall be based on the providers qualifications, need for additional services

    in the counties served by the provider, and open provider CAPs.

    BDDS Provider Relations may request additional information based on the type of requested services.

    If the application is approved, BDDS Provider Relations shall add the requested services.

    For further information, please refer to the policy:Waiver Providers adding Counties and Services.

    STATEWIDE INITIATIVES

    Wait List Letters

    The Division of Disability and Rehabilitative Services (DDRS) has been working to make some positive changesin its service delivery to consumers. In preparation for these changes, DDRS is making an effort to ensure that

    the Medicaid Waiver Wait List is as up to date as possible. Consumers whose names are currently listed on the

    Wait List received a letter and a Waiver Wait List Status Form from DDRS asking them to:

    1. Review and update their contact information (if necessary) on the Waiver Wait List Status Form2. Indicate their desire to remain on the Waiver Wait List on the Waiver Wait List Status Form3. Contact their local BDDS office if interested in placement into group homes

    For consumers that did not receive a letter in the initial mailing, a second mailing will be sent in a few months

    to the consumers whose letters DDRS received back as a return to sender. A FAQ about the Wait List letteris available on theAnnouncementspage.

    Supported Employment Leadership Network (SELN) Update

    BDDS, VR and members of the MIG employment work group have drafted a plan for Indiana using

    recommendations from the SELN. SELN plans are based on the high performing states framework and

    emphasize the following elements: Strategic Goals and Operating Policies, Financing and Contracting Methods,

    Training and TA, Interagency Collaboration, Services and Service Innovations, and Performance Measurement,

    http://www.in.gov/fssa/ddrs/2644.htmhttp://www.in.gov/fssa/ddrs/2644.htmhttp://www.in.gov/fssa/ddrs/2644.htmhttp://www.in.gov/fssa/ddrs/2644.htmhttp://www.in.gov/fssa/ddrs/2644.htmhttp://www.in.gov/fssa/ddrs/2644.htmhttp://www.in.gov/fssa/ddrs/2644.htmhttp://www.in.gov/fssa/ddrs/2644.htmhttp://www.in.gov/fssa/ddrs/3340.htmhttp://www.in.gov/fssa/ddrs/3340.htmhttp://www.in.gov/fssa/ddrs/3340.htmhttp://www.in.gov/fssa/ddrs/4329.htmhttp://www.in.gov/fssa/ddrs/4329.htmhttp://www.in.gov/fssa/ddrs/4329.htmhttp://www.in.gov/fssa/ddrs/4329.htmhttp://www.in.gov/fssa/ddrs/3340.htmhttp://www.in.gov/fssa/ddrs/2644.htmhttp://www.in.gov/fssa/ddrs/2644.htmhttp://www.in.gov/fssa/ddrs/2644.htmhttp://www.in.gov/fssa/ddrs/2644.htm
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    QA and Program Oversight. The group has developed specific tasks to achieve the goal of facilitating a change

    in attitude by the general population concerning employment through education and united outreach efforts.

    The objective of the plan is to collaboratively develop the necessary groundwork and tools to market and

    educate the community at large about integrated employment resulting in improvements in outcomes of

    employment. The SELN will be providing feedback and technical assistance.

    Powerful Parents Groups

    DDRS is working to make positive changes in its service delivery to consumers. One such change is

    reinvigorating the Powerful Parents Groups throughout the state. These groups were formerly affiliated withIndiana Professional Management Group (IPMG), but in recent years, have diminished.

    The purpose of this program is to coordinate meetings with parents and families of adults and children with

    developmental disabilities across the state of Indiana to disseminate information, gather feedback and

    stimulate bonding among parents. Through these groups, DDRS hopes to:

    make DDRS plans and initiatives more transparent in how they affect consumers and families

    create a network of family contacts within BBDS districts, including more rural areas

    share information on available resources for families

    listen to how DDRS can make connections for consumer and family needs

    The first DDRS Powerful Parents Group met in Ft. Wayne on March 14, 2012. The discussion centered on

    changes that DDRS is proposing to make to its three Home and Community Based Services (HCBS) waivers:

    Autism, Developmental Disabilities, and Support Services.

    If these changes are approved by the federal government, they will facilitate increasing employment for

    persons with disabilities, keep the family unit together longer, and serve high-cost/high-needs individuals as

    appropriately and cost-effectively as possible.

    Meetings will be held across the state on a quarterly basis. The next Powerful Parents meeting will be held

    mid-April in Richmond. Meetings have started small, but as recognition of these groups spreads, they may be

    open on a first come basis.

    More information can be found on theDDRS Commissions and Councils webpageand questions may be e-

    mailed [email protected].

    ACCREDITATION

    Governor Daniels has signed HB1360 into law which requires Residential Habilitation and Support (RHS)

    providers to be accredited by an approved national accrediting body beginning July 1, 2012. DDRS will soon

    begin working with RHS providers and accreditation entities on deadlines for completing this process. All RHS

    providers with other services accredited will be expected to include RHS in their next accreditation survey.

    http://www.in.gov/fssa/ddrs/3355.htm#Powerful_Parents.http://www.in.gov/fssa/ddrs/3355.htm#Powerful_Parents.http://www.in.gov/fssa/ddrs/3355.htm#Powerful_Parents.mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.in.gov/fssa/ddrs/3355.htm#Powerful_Parents.
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    BUREAU OF DEVELOPMENTAL DISABILITIES SERVICES

    Support Services Waiver Second Amendment

    A second amendment to the Support Services Waiver will soon be submitted to CMS. Highlights of the

    amendment include:

    Reflection of legislated changes replacing use of the term mental retardation with intellectual disability Removal of references specific to contracted Case Managers/Management and the contracted Case

    Management entity with clarification of the continuing role and responsibilities of case managers

    under the waiver service of Case Management

    Revision of the continuing role and responsibilities of the Case Management Liaison due to the returnof Case Management as a waiver funded service

    Addition of the Participant Assistance and Care (PAC) service Increasing the waiver funding cap from $13,500 to $16,250 Bringing portions of the Support Services Waiver in line with recent changes directed by CMS under the

    recently approved Autism Waiver Amendment

    The revision of the name from Support Services Waiver to Family Supports WaiverAutism Waiver Amendment

    An amendment to the Autism Waiver, bringing it in line with the current DD Waiver, was approved by CMS on

    March 26, 2012 and is posted on the BDDS webpage. The most significant changes within the Amendment

    include:

    reflection of the States previous move to utilization of a uniform rate methodology unbundling of the former Day Services, replaced by Prevocational, Supported Employment Follow-

    Along, Community Based Habilitation (Group and Individual) and Facility Based Habilitation (Group and

    Individual)

    addition of five new services (Electronic Monitoring, Facility Based Supports, Intensive BehavioralIntervention, Transportation and Workplace Assistance)

    addition of eight more Medicaid Aid Categories within the Medicaid Eligibility Groups served inclusion of Quality Improvement Strategies/Performance Measures (Appendices A, B, C, D, G and I) modification of the Quality Improvement System removal of all references to a specific assessment system known as Objective Assessment System for

    Individual Supports (OASIS) and the OASIS Review Process known as ORR

    BDDS Helpline

    BDDS Helpline is being discontinued and all new inquiries to the BDDS Helpline are being forwarded to the BQIS Helpline

    [email protected]

    mailto:[email protected]:[email protected]:[email protected]:[email protected]
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    Supervised Group Living Vacancy

    All SGL vacancy reports should be on the form that was revised December 2011. All reports should be sent to

    Ron Smith ([email protected]) and Jeanette Siener ([email protected]).

    Equalized Assessments for SGL Residents

    Beginning in April 2012, DDRSbegan implementing an objective assessment for all recipients of services

    offered through the BDDS. The Inventory for Client & Agency Planning (ICAP) and Health and Behavioral

    Addendum (Addendum) will be used for both waiver and supervised group living (SGL). This assessment will be

    used to determine an individuals service needs through the Algo method to ensure that individuals are

    assessed fairly across the spectrum of BDDS services.

    BDDS field staff will be contacting SGL residents and providers to collect preliminary information. Providers

    will be asked to identify two individuals who work closely with the client to serve as respondents for the

    assessment. After the assessment has been completed, the BDDS staff will provide the assessment outcome

    to the individual and their team for review. The assessment of group homes is expected to take

    approximately ten months starting with District 1 and those providers who have requested to go ahead of

    schedule, and then working down the state. As homes are identified for assessment, a letter to the individual

    and provider will be mailed with additional information.

    Employment First Initiative Updates

    Bloomington - The Bloomington group is developing general training materials for families, educators,

    providers, and those interested in learning more about employment supports.

    South Bend - Several subgroups have been developed by the Transition Coalition to discuss such topics as

    work readiness, VRS/School/Transitions, Young Adult Services (YAS) and the connection to Employment

    Outcomes in order to continue to identify and solve issues.

    The group is developing a Job Readiness Indicator for individuals to assist with Community Based Work

    Evaluations. A packet is also being created for IPMG is also being developed to be used for VRS referrals, and

    the group continues to meet quarterly. The next meeting is scheduled for April 25th.

    Marion- VRS and IPMG will be meeting to discuss the increased invitations to team and transition meetings.

    The group has also identified three goals to reach out to the school systems, these goals include:

    1. Informing families of services/ expectations at an earlier age2. Utilize existing training material3. Using a multi-pronged approach to educate school system

    First Quarter 2012

    Placements 131

    Vacancies as of April 31, 2012 180

    Total Capacity (Vacancy Rate) 6.5%

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]
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    a. Educate upcoming teachers currently in collegeb. Explore ways to incorporate into current curriculum

    Integrating First Steps into the Employment First Initiative was identified as a focus area for the SELN Work

    Plan in order to increase early awareness of employment as an option. The development of the SELN Plan

    could possibly feed into the goal of informing families at an earlier age.

    Carey Services surveyed individuals currently at the workshop to find out why they are not pursuingcommunity employment.

    The next meeting is scheduled for April 11th

    at 9 a.m.

    Evansville - All case managers were to have completed the training by February 28th

    . Feedback on training has

    been positive.

    The job board has resulted in several job leads via the postings, but placement has yet to be achieved.

    An update was provided regarding the wait list letter drafted by the group. The letter was sent to individuals

    of working age currently on the waiting list who, after cross-referencing with VRS, were found to not beinvolved with VRS. Out of the 412 individuals in Vanderburgh County age 17 and over (identified after cross

    referencing), 147 were sent the letter. Seventeen of those letters were returned as undeliverable. To date,

    seven individuals were noted to be in varying stages with VR (two not beyond referral status, one in

    application status, one in eligibility status, one in plan stage, two in services). Since it has been a short time

    since the letter was sent, BDDS and VRS will continue to review the response rate of the letter.

    Currently in Evansville, the new SEFA Stabilization Evaluation forms are being piloted. Copies of the forms

    were distributed. A form for the employer as well as the placement provider has been revised to offer

    additional information. Feedback from the group was positive.

    Kokomo - The Kokomo group has developed and is using a survey for employment. The results of the original

    batch of surveys resulted in meeting with the teachers locally to provide additional information on services

    available. Also, the case managers in Howard County have been given the survey to distribute to consumers,

    and are asking the survey questions. The surveys have also been handed out to transitioning students but

    have not been returned yet.

    IPMGs last module of the case manager training is wrapping up. The training has had a positive feedback.

    The group has submitted a proposal for the Department of Educations Special Education Improvement Award

    in the amount of $70,000 for development of their web site. If the award is not granted, the Jay Davis Career

    Center through the high school has agreed to develop the web site. The group discussed Evansvilles job board

    and may seek input from them since their job board is up and running. The target date for the web site would

    be the next school year.

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    DDRS/BDDS Waiver Data

    BDDS

    Waiting List

    Individuals Targeted

    (February 2011 to April

    10, 2012)

    Total

    Served

    Developmental Disabilities Waiver 19,094 463 7,210

    Support Services Waiver 12,518 1097 4,839

    Autism Waiver 5,618 213 526

    BUREAU OF REHABILITATION SERVICES

    SmartWorks Webinar

    In late 2010 the MIG contributed dollars to the development of SmartWorks, a portal designed for Ticket to

    Work (TTW) ENs. It is a no-cost solution that enables ENs to increase revenue and create a sustainable

    business. BRS strongly encourages all ENs and those considering becoming an EN, to participate in this

    webinar and learn how SmartWorks can help your organization successfully generate revenue through theTTW program. A webinar for Indiana will be held on April 12. Please RSVP directly to Sue Feldman at

    [email protected].

    Employment Services Workgroup

    BRS established a stakeholder group to review current practices and make recommendations on Employment

    Services Subgroups. It is currently meeting with their constituent groups to gather recommendations with

    regard to: Results Based Funding the concept; Results Based Funding the process; Community resources;

    and, the Benefits Information network. The full group will meet in April to discuss recommendations and how

    to move forward with the new information.

    Purchase of Service AgreementsContracts are being developed and will be implemented July 1, 2012. It is anticipated that the work of the

    Employment Services Workgroup will impact the POSAs that begin July 1, 2013.

    VRS Counselor Vacancies Filled

    BRS has recently received approval to fill several VRS Counselor vacancies, and will have new staff starting

    soon. Staff will undergo several months of training and mentoring as they prepare to independently work full

    caseloads.

    Learning Collaborative

    Competitive funding for a Learning Collaborative offered by the U.S. Department of Education, through theUniversity of Massachusetts, Boston, was granted to BRS. This one year project will concentrate on Effective

    Supervision within a Virtual Environment. BRS is seeking support from the Learning Collaborative that will

    enable them to identify and evaluate competencies, models, and strategies to improve supervisory outcomes

    within the agency.

    mailto:[email protected]:[email protected]:[email protected]
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    Indiana Rankings

    The Rehabilitation Services Administration released a comparison between Indiana and 53 other VRS agencies

    The study looked into the number of employment outcomes and rates, average hours worked per week and

    the average hourly earnings by individuals with disabilities who received services in FFY10. Dependent upon

    the disability (visual, physical, communicative, cognitive, and psychosocial) Indiana ranked anywhere from 5 to

    20 on a scale of 1-54 (1 being high) as raw number of employment outcomes obtained. Our employment rates

    were ranked anywhere from 6 to 32.

    The average hours worked per week ranked:

    visual (45)

    physical (40)

    communicative (4)

    cognitive (40)

    psychosocial (45)

    Average hourly earnings ranked:

    visual (44)

    physical (31)

    communicative (5)

    cognitive (46)

    psychosocial (51)

    Through the work of the Employment Services Workgroup, BRS is exploring strategies to improve the quality

    of employment outcomes for individuals with disabilities, including increasing hours worked and hourly wages

    State Plan Public Hearings

    The VRS FY2013 State Plan has been posted to theDDRS Announcementswebpage. Five public hearings have

    been scheduled, as well as a conference call to provide opportunity for comment. Information on how to

    submit written comments is available on the webpage as well.

    Blind and Visually Impaired Services (BVIS) New Contract

    BVIS has negotiated a new five year contract with Indiana National Guard to provide the food service to Camp

    Atterbury. This is the second five year contract that provides for a licensed blind manager to operate the day-

    to-day operations, while BVIS manages contract compliance.

    BUREAU OF QUALITY IMPROVEMENT SERVICES

    BQIS Complaint HotlineBQIS has taken several steps to improve its responsiveness to individuals and their guardians/families by

    implementing a hotline to receive complaints:

    Toll-free complaint number: (866)296-8322

    The hotline is available 24 hours, seven days a week to receive complaints. It is staffed by an answering service

    that will document callers concerns, and then relay these to BQIS. Also, effective February 1, Liberty

    http://www.in.gov/fssa/ddrs/4329.htmhttp://www.in.gov/fssa/ddrs/4329.htmhttp://www.in.gov/fssa/ddrs/4329.htmhttp://www.in.gov/fssa/ddrs/4329.htm
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    surveyors started conducting complaint investigations. Liberty has 13 surveyors located across the state

    which will limit travel time to research an individuals/guardians concerns.

    As a reminder, DDRSs expectation is for the complaint system to provide consumers, guardians/families,

    providers, case managers and the public an additional avenue for communicating issues for the state to

    address. The complaint system is not intended to substitute the states already established communication

    systems. Specifically, this means filing complaints does not replace the need to:

    Report incidents of abuse, neglect or exploitation, per DDRS Incident Reporting Policy; and

    Bring issues of concern to an individuals case manager and team for discussion. Prior to initiating a

    complaint investigation, BQIS will inquire if complainants have already discussed the issue(s) they are

    reporting with their case manager. If they have not, they are asked to do so before BQIS will initiate a

    complaint investigation.

    The DDRS policy for BQIS complaint investigations and instructions on how to file a complaint, key information

    to provide, and contact information are included on theBQIS webpage.

    Mortality Data and Recommendations

    BQISs Mortality Review Committee (MRC) reviews deaths of all individuals who received DDRS-funded

    services and provides systemic and provider-specific recommendations to mitigate future deaths from

    occurring due to the same or similar circumstances. BQIS will post supporting data and systemic

    recommendations resulting from these reviews on a quarterly basis. While the mortality data presented on

    theBQIS webpagemay pertain to co-morbid conditions that are not directly attributable to the cause of

    death, further examination by providers is warranted as the risks involved with these conditions may have

    contributed to the cause of death. The expectation is for providers to increase their staffs awareness of the

    issues discussed, and to identify and make necessary systems changes to prevent future deaths and other

    negative outcomes for individuals.

    Compliance Evaluation Review Tool (CERT) Update

    A summary of results and recommendations from reviews conducted through December 31, 2011 can be

    found on theBQIS webpage. The purpose of this information is for providers to assure alignment of theirpractices, procedures and files with the outlined regulations. Providers taking this approach will reduce

    organizational risk and facilitate a positive review process for those involved.

    On October 1, 2011 BQIS started using an updated version of the CERT that takes into account the new DDRS

    policies issued over the past several months. The data posted here is the first update based on reviews

    conducted using this new version of the CERT. The updated CERT is available on theBQIS webpage.

    DISABILITY DETERMINATION BUREAU

    The Disability Determination Bureau (DDB) performs the medical adjudication of Social Security Disabilityclaims, under Title 2 (SSDI) and Title 16 (SSI) of the Social Security Act. These determinations are made by

    disability examiners and medical and psychiatric consultants, according to Social Security Program guidelines.

    Federal Fiscal Year 2011 Indicators (October 1, 2010 - September 23, 2011)

    Federal Fiscal Year 2011 was another spectacular year for the Indiana Disability Determination Bureau. In

    FY2011, DDB exceeded every goal and performance measure established by the Social Security Administration

    (SSA).

    http://www.in.gov/fssa/ddrs/2635.htmhttp://www.in.gov/fssa/ddrs/2635.htmhttp://www.in.gov/fssa/ddrs/2635.htmhttp://www.in.gov/fssa/ddrs/2635.htmhttp://www.in.gov/fssa/ddrs/2635.htmhttp://www.in.gov/fssa/ddrs/2635.htmhttp://www.in.gov/fssa/ddrs/2635.htmhttp://www.in.gov/fssa/ddrs/2635.htmhttp://www.in.gov/fssa/ddrs/2635.htmhttp://www.in.gov/fssa/ddrs/2635.htmhttp://www.in.gov/fssa/ddrs/2635.htmhttp://www.in.gov/fssa/ddrs/2635.htmhttp://www.in.gov/fssa/ddrs/2635.htmhttp://www.in.gov/fssa/ddrs/2635.htmhttp://www.in.gov/fssa/ddrs/2635.htmhttp://www.in.gov/fssa/ddrs/2635.htm
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    In FY2011, DDB received its seventh consecutive Commissioner's Citation based upon its performance in

    workload completion, processing times, case accuracy and productivity. Only 10 of these awards are awarded

    among the 54+ State Disability Determination Services (DDSs) throughout the nation and territories. DDB's

    PPWY of 361.9 was the second highest in the nation, behind Rhode Island (398.8). A comparative summary of

    the FY2011 Performance Indicators against the two previous fiscal years and for FY2012 Year-to-Date follows:

    FY2012 YTD FY2011 FY2010 FY2009Total SS Disability Clearances 56,906 116,789 112,763 92,707

    % Increase (Decrease) 24 weeks 3.6% 21.6%2-Year Increase (Decrease) 26.0%

    Production Per Work Year 429.2 361.9 353.2 333.3Regional Average 363.1 310.5 298.3 290.1

    National Average 334.6 290.2 272.5 273.8

    Weeks Work Pendin WWP 7.3 8.0 8.7 12.0Regional Average 11.5 11.4 11.9 11.9

    Title 2 Processin Time 61.1 65.0 77.4 77.2Regional Average 79.3 85.5 93.1 86.6

    National Average 82.4 89.4 90.7 80.7Title 16 Processin Time 65.0 68.5 81.6 81.5

    Regional Average 84.5 90.0 98.1 90.3

    National Average 84.4 90.9 93.9 83.1

    Net Decisional Accurac 98.2% 98.2% 100.0% 98.7%Regional Average 98.1% 97.4% 98.5% 94.1%

    National Average 97.5% 97.0% 97.9% 94.8%

    FIRST STEPS

    Annual Performance Report The Annual Performance Report (APR) was submitted to the Federal Office of

    Special Education Programs February 2012. A copy of the report may be located at theFirst Steps webpage.

    Part C Grant Application

    The Part C grant application and grant notification may be located atwww.firststeps.in.gov. Comments

    regarding the application may be submitted prior to end of business April 15, 2011. Written comments are to

    be directed to:

    First Steps Early Intervention System, Bureau of Child Development Services

    Attn: FS Application

    402 W. Washington St., MS51Indianapolis, IN 46204

    E-mailed:[email protected].

    Individuals wishing to provide oral testimony, may do so on April 13, 2012, at 10 a.m. at the Indiana

    Government Center South, 402 W Washington Ct. Conference Center Room 1 Indianapolis, IN 46204.

    http://www.in.gov/fssa/ddrs/2633.htmhttp://www.in.gov/fssa/ddrs/2633.htmhttp://www.in.gov/fssa/ddrs/2633.htmhttp://www.firststeps.in.gov/http://www.firststeps.in.gov/http://www.firststeps.in.gov/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.firststeps.in.gov/http://www.in.gov/fssa/ddrs/2633.htm