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Cisco Jabber User Guide User Guide

Cisco Jabber User Guide User Guide - Seneca College · 2.4.1 How to add people to your contacts on Cisco Jabber app for iPhone You can add people to your contact list by searching

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Page 1: Cisco Jabber User Guide User Guide - Seneca College · 2.4.1 How to add people to your contacts on Cisco Jabber app for iPhone You can add people to your contact list by searching

Cisco Jabber User Guide User Guide

Page 2: Cisco Jabber User Guide User Guide - Seneca College · 2.4.1 How to add people to your contacts on Cisco Jabber app for iPhone You can add people to your contact list by searching

Seneca College Cisco Jabber App for iPhone

User Guide Table of Contents 1. INTRODUCTION ............................................................................................................................................ 4

1.1 ABOUT CISCO JABBER .................................................................................................................................................. 4 1.2 PURPOSE OF THIS USER GUIDE ..................................................................................................................................... 4 1.3 REQUEST CISCO JABBER ACCESS .................................................................................................................................. 4 1.4 MINIMUM DEVICE REQUIREMENTS .................................................................................................................................. 4

2. GETTING STARTED WITH THE CISCO JABBER APP FOR IPHONE ....................................................... 5 2.1 HOW TO SET UP YOUR PHONE ........................................................................................................................................ 5 2.2 HOW TO DOWNLOAD THE CISCO JABBER APP FOR IPHONE ................................................................................................ 5 2.3 HOW TO SIGN IN TO CISCO JABBER APP FOR IPHONE ........................................................................................................ 7 2.4 CONTACTS ................................................................................................................................................................... 8 2.4.1 HOW TO ADD PEOPLE TO YOUR CONTACTS ON CISCO JABBER APP FOR IPHONE .............................................................. 9 2.4.2 HOW TO VIEW YOUR CONTACT INFORMATION ............................................................................................................... 9 2.4.3 HOW TO CALL OR EMAIL SOMEONE FROM YOUR CONTACT LIST ...................................................................................... 9 2.4.4 HOW TO DELETE CONTACTS ON YOUR CISCO JABBER APP FOR IPHONE ....................................................................... 10 2.4.5 HOW TO ASSIGN A FAVORITE CONTACT .................................................................................................................... 11 2.4.6 HOW TO UNASSIGN A FAVORITE CONTACT ................................................................................................................ 11 2.5 CALLS ....................................................................................................................................................................... 12 2.5.1 HOW TO REVIEW RECENTS CALLS (ALL OR MISSED) ON YOUR CISCO JABBER APP FOR IPHONE ....................................... 13 2.5.2 HOW TO DELETE AN INDIVIDUAL CALLS ON YOUR CISCO JABBER APP FOR IPHONE ......................................................... 13 2.5.3 HOW TO CLEAR CALL HISTORY ON YOUR CISCO JABBER APP FOR IPHONE .................................................................... 15 2.5.4 HOW TO CALL SOMEONE FROM KEYPAD ON CISCO JABBER APP FOR IPHONE ................................................................ 16 2.5.5 HOW TO ANSWER INCOMING CALL ON YOUR CISCO JABBER APP FOR IPHONE ............................................................... 17 2.6 MEETINGS ................................................................................................................................................................. 18 2.7 VOICEMAILS ............................................................................................................................................................... 19 2.7.1 HOW TO LISTEN TO CISCO JABBER VOICEMAIL MESSAGE ............................................................................................ 19 2.7.2 HOW TO MARK A VOICEMAIL AS HEARD / UNHEARD ..................................................................................................... 20 2.7.3 HOW TO CALL BACK SOMEONE THAT LEFT A JABBER VOICEMAIL MESSAGE .................................................................... 20 2.7.4 HOW TO DELETE A JABBER VOICEMAIL MESSAGE ....................................................................................................... 20 2.7.5 HOW TO RESTORE A TRASHED MESSAGE .................................................................................................................. 21 2.7.6 HOW TO EMPTY TRASHED MESSAGES ....................................................................................................................... 21 2.8 HOW TO ACCESS ACCOUNT PROFILE AND SETTINGS WINDOW ........................................................................................... 22 2.8.1 HOW TO EDIT YOUR AVAILABILITY ............................................................................................................................. 23 2.8.2 HOW TO EDIT YOUR SETTINGS ................................................................................................................................. 23 2.8.3 HOW TO TURN ON ACCESSIBILITY ICONS ................................................................................................................... 25 2.8.4 HOW TO ADD CUSTOM STATUS ................................................................................................................................. 25 2.8.5 HOW TO SIGN OUT OF CISCO JABBER FOR IPHONE .................................................................................................... 26

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Seneca College Cisco Jabber App for iPhone

User Guide Figures Figure 2-1 Installing Cisco Jabber App for iPhone ............................................................................................ 5 Figure 2-2 Opening Cisco Jabber App after Installation ................................................................................... 5 Figure 2-3 Example of End User Agreement for iPhone ................................................................................... 6 Figure 2-4 Example of In-Cisco Jabber Screens ................................................................................................ 6 Figure 2-5 Example of Username and Password Screens ................................................................................ 7 Figure 2-6 Cisco Jabber Contacts Screen .......................................................................................................... 8 Figure 2-7 Example of Deleting a Jabber Contact ........................................................................................... 10 Figure 2-8 Assign Contact Favorite Status ...................................................................................................... 11 Figure 2-9 Unassign Contact Favorite Status .................................................................................................. 11 Figure 2-10 Example of Cisco Jabber Calls Screen ........................................................................................ 12 Figure 2-11 Example 1 of Deleting Jabber Call History .................................................................................. 13 Figure 2-12 Example 2 of Deleting Jabber Call History .................................................................................. 14 Figure 2-13 Example 1 of Clearing Jabber Call History .................................................................................. 15 Figure 2-13 Cisco Jabber Keypad ..................................................................................................................... 16 Figure 2-15 Example of Answering Jabber Call ............................................................................................... 17 Figure 2-16 Review Meetings ............................................................................................................................. 18 Figure 2-17 Review Voicemail Messages ......................................................................................................... 19 Figure 2-18 Restore Trashed Messages ........................................................................................................... 21 Figure 2-19 Empty Trashed Messages .............................................................................................................. 21 Figure 2-20 Cisco Jabber Account Profile Screen ........................................................................................... 22 Figure 2-21 Change Your Status........................................................................................................................ 23 Figure 2-22 Cisco Jabber Accessibility Icons .................................................................................................. 25 Figure 2-23 Add Custom Status ......................................................................................................................... 25 Figure 2-24 Cisco Jabber Sign Out Screen ...................................................................................................... 26

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Seneca College Cisco Jabber App for iPhone

User Guide

1. Introduction 1.1 About Cisco Jabber Cisco Jabber is Seneca College's simplified softphone that is a secure easy-to-use app. The applications in the Cisco Jabber family of products are:

• Cisco Jabber for iPhone • Cisco Jabber for Android • Cisco Jabber for Windows • Cisco Jabber for Mac

1.2 Purpose of this User Guide The purpose of this user guide is to describe some of the features of Cisco Jabber and to teach users how to navigate the app and perform some basic functions. 1.3 Request Cisco Jabber Access To request Cisco Jabber access, send email to [email protected]. 1.4 Minimum Device Requirements Device requirement for Cisco Jabber app for iPhone Apple Device Generation iPhone 5, 5c, 5s, 6, 6 Plus, iPhone SE, 6s, and 6s Plus, 7 and 7 Plus,

8 and 8 Plus, iPhone X, XR, XS, and XS Max, and Apple Watch

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Seneca College Cisco Jabber App for iPhone

User Guide

2. Getting started with the Cisco Jabber app for iPhone

2.1 How to set up your phone 1. Make sure that you have your sign-in method and account information from your

system administrator.

2. Stop other Voice-over-IP (VoIP) applications.

3. Connect to your corporate network, any other wireless network or use your mobile

data.

Note: Additional charges may apply.

2.2 How to download the Cisco Jabber app for iPhone

1. Go to Apple App Store.

2. Search for Cisco Jabber. 3. Tap Get to install.

Figure 2-1 Installing Cisco Jabber App for iPhone

4. Tap Open after install to get started.

Figure 2-2 Opening Cisco Jabber App after Installation

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Seneca College Cisco Jabber App for iPhone

User Guide 5. Once Jabber application has been launched, next, read the end user license

agreement and terms of service and tap Accept.

Figure 2-3 Example of End User Agreement for iPhone

6. Review the In-Cisco Jabber screens, swipe left to the third page and then tap Get

Started Now.

Figure 2-4 Example of In-Cisco Jabber Screens

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Seneca College Cisco Jabber App for iPhone

User Guide 7. Tap Accept to permit Jabber to access your contacts, use Jabber with Siri, and send

you notifications.

8. Tap Ok when you’re prompted that Jabber would like to access the microphone.

2.3 How to sign in to Cisco Jabber app for iPhone

1. Tap the Jabber icon from your iPhone Home screen. Doing so will launch the Cisco

Jabber app.

2. When you’re prompted to enter your username and domain, enter it in the following

format: [email protected].

3. Tap Continue.

4. On the next screen, enter your password in the space provided and tap Sign In.

Figure 2-5 Example of Username and Password Screens

Note: You may be prompted to validate server certificates. If you are unsure about this,

email [email protected] to verify that you should accept the certificates.

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Seneca College Cisco Jabber App for iPhone

User Guide 2.4 Contacts After you have successfully signed in to Cisco Jabber for iPhone, the Cisco Jabber app opens by default to the Contacts screen as shown in Figure 2-6. What You Can Do on the Contacts Window:

1. Contacts / Favorites: View / Edit Contacts or Favorites. 2. Profile: Access Profile Status and Settings. 3. Search or Call: Search for Contacts and Make Calls. 4. Navigation Pane: Access Contacts, Calls, Meetings or Voicemail. 5. Contact List: View Contact List and Group Contact List. 6. Three horizontal dots (…): View Group Contact List. 7. Plus (+): Add people to your contacts.

Figure 2-6 Cisco Jabber Contacts Screen

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Seneca College Cisco Jabber App for iPhone

User Guide 2.4.1 How to add people to your contacts on Cisco Jabber app for iPhone You can add people to your contact list by searching for them in Cisco Jabber. Once they are part of your contact list, you can easily click on their names to start a phone call.

1. Tap the Jabber icon from your iPhone Home screen. 2. Next, tap Contacts in the bottom left corner of the screen. 1. Tap the Plus (+) icon in the upper-right corner of the screen.

2. Choose Add Contacts.

3. Enter the contact name to search the directory, or enter the username directly if you

know it.

4. Tap the name of the contact you want to add.

5. Tap Assign to Group, choose a group, assign the contact to that group and then tap

Add Contact in the upper-left.

6. Tap Done in the upper-right corner of the screen.

Note: You can also create a new group and assign the new contact to that group. To

create a new group, tap the Plus (+) icon and choose Create Group and enter the

new group name in the Create a new group field and tap Create.

2.4.2 How to view your contact information

1. Tap the Jabber icon on your iPhone Home screen. 2. Tap Contacts in the bottom-left corner of the screen. 3. Tap Contacts tab.

4. Tap the Information icon next to the contact. The contact’s information appears. 2.4.3 How to call or email someone from your contact list

1. Tap the Jabber icon on your iPhone Home screen 2. Tap Contacts in the bottom-left corner of the screen. 3. Tap Contacts tab and then tap the contact you want to call to make the call.

4. You can also tap the Information icon next to a contact to see contact’s information. 5. Tap the call button or email address to initiate a call or compose an email.

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Seneca College Cisco Jabber App for iPhone

User Guide 2.4.4 How to delete contacts on your Cisco Jabber app for iPhone

1. From the Contacts tab, tap the Information icon next to a contact you’d like to to delete. When presented with the contact’s profile screen, tap the option to Delete Contact at the bottom of the contact’s profile screen.

Figure 2-7 Example of Deleting a Jabber Contact

2. Tap Delete when Delete Contact confirmation prompt appears

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Seneca College Cisco Jabber App for iPhone

User Guide 2.4.5 How to assign a Favorite Contact You can add people to your favorite contact by searching for them in Cisco Jabber once they are part of your contact list. Method one of two:

1. Tap the Jabber icon on your iPhone Home screen. 2. Tap Contacts in the bottom-left corner of the screen. 3. Tap Favorites tab in the upper-right corner of the screen.

4. Tap Edit in the upper-right corner of the screen.

5. Tap Plus (+) icon in the upper-left corner of the screen. The list of all your contacts will

appears.

6. Tap a contact to add them to your list of favorites.

Method two of two:

1. From the Contacts tab, tap the Information icon next to the contact you’d like to assign favorite status.

2. Tap the Star button in the upper-right corner of the screen to assign the contact

favorite status.

Figure 2-8 Assign Contact Favorite Status

2.4.6 How to unassign a Favorite Contact

1. Tap Contacts in the bottom-left corner of the screen. 2. Tap Contacts tab in the upper-left corner of the screen. 3. Tap the Star button to toggle again in order to unassign the favorite status.

Figure 2-9 Unassign Contact Favorite Status

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Seneca College Cisco Jabber App for iPhone

User Guide 2.5 Calls The Cisco Jabber keypad option allows you to dial any telephone number using your Desk Phone caller ID rather than your mobile device caller ID and search your local iPhone Contacts to call any saved contacts. What You Can Do on the Calls Screen:

1. Recents: Review Recents call records (all or missed). 2. Profile: Access Profile Status and Settings. 3. All: Review all recent call history. 4. Access Profile Status and Settings. 5. Navigation Pane: Access Contacts, Calls, Meetings or Voicemail. 6. Calls: Access Recents (all or missed) call logs. 7. Call List: Review call list by selecting either (all or missed). 8. Missed: Review missed call history. 9. Edit: Use the Edit to Delete Calls (All or Missed). 10. Keypad: Dial a phone number using the built-in Jabber keypad and search your local

iPhone Contacts to call any saved contacts.

Figure 2-10 Example of Cisco Jabber Calls Screen

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Seneca College Cisco Jabber App for iPhone

User Guide 2.5.1 How to review Recents calls (all or missed) on your Cisco Jabber app for iPhone

1. Tap the Jabber icon on your iPhone Home screen. 2. Tap Calls in the bottom-left corner of the screen. 3. Tap the Recents tab in the upper-left corner of the screen. Here you will see a list of

all your recent call history both incoming outgoing and missed calls. Missed calls are highlighted in red.

4. Tap either All or Missed to view respective call history. 5. Tap on any call on the list to call them back. 6. Tap the Information icon next to the caller to review details of the call. You may

have the option to call back, text message and view the time of call. 7. Tap the <Calls link to navigate back to Recents screen.

2.5.2 How to delete an Individual calls on your Cisco Jabber app for iPhone Method one of two:

1. Tap the Jabber icon on your iPhone Home screen. 2. Tap Calls in the bottom-left corner of the screen. 3. Tap the Recents tab in the upper-left corner of the screen. 4. Tap either “All” or “Missed” to review call history. 5. Slide the call record you wish to delete to the left. 6. Tap Delete. Doing so will remove the call in the recent call history. 7. Repeat this process for the calls you'd like to delete.

Figure 2-11 Example 1 of Deleting Jabber Call History

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Seneca College Cisco Jabber App for iPhone

User Guide Method two of two:

1. Tap the Jabber icon on your iPhone Home screen. 2. Tap Calls in the bottom-left corner of the screen. 3. Tap the Recents tab in the upper-left corner of the screen. 4. Tap either “All” or “Missed” to review call history. 5. Tap on the Edit option in the upper-right corner of the screen. 6. You'll see that each call record now has a delete option to the left of the caller's name

or number. Tap on it. 7. Repeat this process for the calls you'd like to remove and once you're done, tap Done

option in the upper right hand corner of the screen.

Figure 2-12 Example 2 of Deleting Jabber Call History

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Seneca College Cisco Jabber App for iPhone

User Guide 2.5.3 How to clear call history on your Cisco Jabber app for iPhone

1. Tap the Jabber icon on your iPhone Home screen. 2. Tap Calls in the bottom-left corner of the screen. 3. Tap the Recents tab in the upper-left corner of the screen. 4. Tap either “All” or “Missed” to review call history. 5. Tap the Edit option in the upper-right corner of the screen. 6. Select the Clear option in the upper-left corner of the screen. 7. Cisco Jabber will ask if you want to Clear All Calls. 8. Tap Clear All Calls button. 9. Tap Done at the top-right corner of the screen. Doing so will remove all or missed

calls in the recent call logs.

Figure 2-13 Example 1 of Clearing Jabber Call History

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Seneca College Cisco Jabber App for iPhone

User Guide 2.5.4 How to call someone from Keypad on Cisco Jabber app for iPhone

1. Tap the Jabber icon on your iPhone Home screen. 2. Tap Calls in the bottom left corner of the screen. 3. Tap the Keypad tab in the upper-right corner of the screen. 4. When presented with the Jabber Keypad, tap the complete phone number of the

person you’d like to call on the keypad. 5. Tap the Phone icon to place the call.

Figure 2-14 Cisco Jabber Keypad

6. Speak clearly into the microphone when the other person answers the call. 7. When the call is finished, tap the red End button to hang up.

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Seneca College Cisco Jabber App for iPhone

User Guide 2.5.5 How to answer Incoming call on your Cisco Jabber app for iPhone

Incoming Cisco Jabber calls use a unique Cisco ring tone, allowing you to distinguish them from other incoming calls. Cisco Jabber must be running on your device, in either the background or the foreground.

1. Tap the Accept icon to answer a call. 2. Tap the Decline icon to end a call. 3. Tap the Remind Me to reply with a quick message.

Figure 2-15 Example of Answering Jabber Call

Note: If you are already on a Cisco Jabber VoIP call and you answer a second Cisco Jabber VoIP call, the app places your first call on hold. Press the Resume button to continue with the call.

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Seneca College Cisco Jabber App for iPhone

User Guide 2.6 Meetings Cisco Jabber meetings feature is currently not available.

Figure 2-16 Review Meetings

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Seneca College Cisco Jabber App for iPhone

User Guide 2.7 Voicemails 2.7.1 How to listen to Cisco Jabber voicemail message When someone leaves a voice message, you will see a badge with a number next to Voicemail tab in the Jabber Phone app. The number represents all unheard voicemail messages.

1. Tap the Jabber icon on your iPhone Home screen. 2. Tap Voicemail in the bottom right corner of the screen. 3. Tap Inbox to review all voicemail messages. 4. Tap a voicemail message to open the playback options. 5. Press the Play icon to listen to the message. 6. Press the Pause icon to pause the message. 7. Drag the slider bar to the left or right to rewind or fast forward the message.

Figure 2-17 Review Voicemail Messages

8. You have the option to Call Voicemail to retrieve voicemail messages and following the prompts to listen to your voicemail messages. You will be required to enter your Seneca’s Voicemail password.

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Seneca College Cisco Jabber App for iPhone

User Guide 2.7.2 How to mark a voicemail as heard / unheard You don’t have to actually listen to a voicemail in order to mark it as already heard. Sometimes, you already know what a message says and you don’t need to hear it.

1. Tap the Jabber icon on your iPhone Home screen. 2. Tap Voicemail in the bottom-right corner of the screen. 3. Tap Inbox and locate the voicemail message. 4. Slide the unheard Voicemail to the left. 5. Tap Mark as Read. 6. Slide the heard Voicemail to the left. 7. Tap Mark as Unread.

2.7.3 How to call back someone that left a Jabber voicemail message

1. From the Inbox tab, locate the voicemail message. 2. Tap a voicemail message to open it. 3. Tap Call Back.

You can also view someone’s contact details and respond via other ways of communication.

1. From the Inbox tab, locate the voicemail message you wish to delete. 2. Tap a Voicemail message to open it

3. Tap the Information icon next to the voicemail message. 4. Select communication service you want to respond with from message, call, email or

text message. 2.7.4 How to delete a Jabber voicemail message If you don’t want to save a voicemail for prosperity, you can move it into the Trash folder where you later have the option to “Restore” it.

1. From the Inbox tab, locate the voicemail message you wish to delete. 2. Tap a voicemail message. 3. Tap “More” for the option to Delete or Forward Voice Message. 4. Tap Delete.

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Seneca College Cisco Jabber App for iPhone

User Guide 2.7.5 How to restore a trashed message To restore a voicemail from your device, you’ll need to perform these steps.

1. Tap the Jabber icon on your iPhone Home screen. 2. Tap Voicemail in the bottom-right corner of the screen. 3. Tap Trash tab to view all trashed voicemails. 4. Tap Restore.

Figure 2-18 Restore Trashed Messages

2.7.6 How to empty trashed messages Once a voicemail is cleared from Trash, it can no longer be retrieved.

1. Tap the Jabber icon on your iPhone Home screen. 2. Tap Voicemail in the bottom-right corner of the screen. 3. Tap Trash tab to view all trashed voicemail messages. 4. Tap Empty Trash.

Figure 2-19 Empty Trashed Messages

5. When you’re prompted for confirmation, tap Clear All.

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Seneca College Cisco Jabber App for iPhone

User Guide 2.8 How to access account profile and settings window To access account profile and settings:

1. Tap the Jabber icon from your iPhone Home screen. 2. From the Hub Windows (Contacts, Call, Meetings or Voicemail) tap the Profile icon to

access your Account Profile and Settings screen. What you can do in the account profile and Settings screen:

1. Profile: iew and edit your avalability 2. Settings: Edit your settings. 3. Accounts: Edit your account information. 4. Sign Out: Sign out of your account.

Figure 2-20 Cisco Jabber Account Profile Screen

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Seneca College Cisco Jabber App for iPhone

User Guide 2.8.1 How to edit your availability

1. Tap the Profile icon in the upper-left corner of the screen.

2. Tap your profile name to open My Status screen.

3. Tap a status to enable it. You have the option to set status to Available, Away or Do Not Disturb.

4. Tap the <Back link in the upper left corner to return to your Account Profile screen.

5. Swipe to the left or tap anywhere outside of your Account Status screen to return to Contacts

screen.

Figure 2-21 Change Your Status

2.8.2 How to edit your settings The Settings tab allows you to review and configure a range of options from sounds that play when a call is received to the quality of the audio or video used in the Cisco Jabber application. You can also view Cisco Knowledgebase and Reset Jabber and Reset Jabber. For advanced help using Settings for Cisco Jabber, contact [email protected].

1. Tap the Jabber icon from your iPhone Home screen. 2. Tap the Profile icon to access your Account Profile screen. 3. Tap the Settings icon to open your account settings. 4. From the Settings screen, select the name of the feature you’d like to change. 5. Toggle the option to adjust your preferences or follow the instructions to complete the

change.

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Seneca College Cisco Jabber App for iPhone

User Guide The following information is displayed in the Settings Window:

Table 2-1 Settings Field and Description

Field Description

GENERAL Sounds Sound Options:

• Receive Requests (Enable or Disable) • Receive Voicemail (Enable or Disable)

Silent • Mute Jabber Sounds when on a call (Enable or Disable)

Ringtone • Ringtone (Default, Delight or Ringer)

Vibrate Vibrate Options: • Receive Requests (Enable or Disable) • Receive Voicemail (Enable or Disable)

Silent • Turn off vibration when on a call (Enable or Disable)

Privacy Enable Touch ID: Allows you to use your finger print to sign in. You can Enable or Disable Touch ID. Status Automatic Sign-Out: Allows you to set Automatic Sign-Out time or Never Sign-Out.

Automatic Away: Allows you to set a time frame or set to Off. Display Accessibility Icons

Show Contact Photo Show Offline Contacts

Custom Tabs Add Custom Tab: Allows you to Add Custom Tab.

Cached Files

CALL Audio Audio

• Low-Bandwidth Mode (Enable or Disable): Optimizes audio quality for calls over low-bandwidth Wi-Fi networks. This setting disables video for calls.

• Default Audio Output (Receiver or Speaker): Determines where the audio plays during a call. This setting takes effect only when there is no headset connect to your device. The option allows you to set to:

• Disable Speaker for Voicemail (Enable or Disable): Your voice message plays through the earpiece of your device. This setting takes effect only when there is no headset connected to your device.

Video • Send Automatically (Enable or Disable): Automatically sends video for calls. During a call,

you can use the call control to stop sending your video. • Enable Differentiated service for calls (Enable or Disable): Enabling Differentiated Services

for calls is recommended. Only disable this setting if you are experiencing issues with calls where you can see or hear other parties, but you cannot be heard or seen, you are experiencing unexpected WiFi disconnection issues, or you are instructed by your administrator. Differentiated Services may degrade voice and video quality.

Call Option This option allows you to set Call Option to: Auto Mute: Set / Unset Use Audio Only Use Audio and Video Disable Call Function

Call Forwarding This option allows you to set Call Forwarding option: Do Not Forward Calls Voicemail New Number: Forward To [specify new number to forward calls to]

ACCOUNT Contact Services Allows you to Reset Jabber Phone Services Manage work calls on your mobile device. Yourfirstname.jabber and jabber password required. Voicemail Set up voicemail account. When people call your work number and leave voicemail, you can access them

on your mobile device. Your Seneca phone extension and password required.

HELP About End User Licensing Agreement

Privacy Policy Terms of Service Notices and Disclaimers

Knowledge Base Learn more by viewing the Knowledge Base from the Cisco Jabber Settings menu. Problem Reporting Set/Unset Detailed Logging

Send Problem Report to Cisco Configuration Allows you to Refresh Configuration Send Feedback to Cisco Set Send Usage Data to Cisco

Survey: this option allows you to send survey to Cisco

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Seneca College Cisco Jabber App for iPhone

User Guide 2.8.3 How to turn on accessibility icons By default, Cisco Jabber uses standard icons. You can also set the jabber app to use accessible status icons, which are monochromatic and use symbols to show status.

1. Tap the Jabber icon from your iPhone Home screen. 2. Tap the Profile icon to access your Account Profile screen. 3. Tap the Settings icon to open your account settings. 4. From the Settings screen, go to Display and then turn on Accessibility Icons.

Figure 2-22 Cisco Jabber Accessibility Icons

2.8.4 How to add custom status

1. Tap your profile name to open My Status screen.

2. From My Status screen, tap Add Custom Status at the bottom of My Status screen.

3. Enter your custom status and tap Save.

Figure 2-23 Add Custom Status

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Seneca College Cisco Jabber App for iPhone

User Guide 2.8.5 How to sign out of Cisco Jabber for iPhone To sign out:

1. Tap the Profile icon in the upper-left corner of the screen. 2. Tap Sign Out.

Figure 2-24 Cisco Jabber Sign Out Screen