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Cisco Jabber for Windows

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A software application for your computer that integrates with your phones and lets you access presence, instant messaging (IM), voice, video, voicemail, desktop sharing and conferencing.

What is Jabber?

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Hub Window

Call history, voicemail, and meetings tabs

The hub window contains:

Menu bar to access functions

Status message field

Search or dial bar

Phone controls

Contact lists

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Incoming Calls

When you receive an incoming call, you can answer the call or decline the call from your computer.

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Call Window

Call controls

Call windows integrate with chat windows and include:

A pop out button that lets you separate chat and call windows

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Call Controls

Access the following additional controls:– Hold calls– Transfer calls– Merge calls– Create conference calls

Call controls let you do the following:

Go full

screen

Toggle self-view

Open a keypad to enter digits

Mute your audi

o

End calls

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Phone Controls

Phone controls let you select from available phones and set up call forwarding.

• Use my phone for calls will be the default.

• Use my computer for calls is for those with microphones and/or webcams.

• Forward calls to allows you to set up forwarding.

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Custom Status Messages

You can set up to three custom status messages for each availability state.

Insert your cursor in the status message field and enter your new status message.

Select Delete custom statuses to remove all your custom status messages.

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The call history tab shows a list of recent and missed calls.

Hover your cursor over the call back button to return a missed call.

Right-click items in your call history list to delete them.

Call History Tab

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Voicemail Tab

Notifications display on the hub window when you miss calls or receive new voice messages.

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Voicemail Tab

The voicemail tab lets you access, play, and manage your voice messages.

Right-click voice messages to delete or call back.

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Chat Window

To open a chat window just right-click on a contact’s name and select chat or you can double click on a contact’s name.

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Chat WindowChat windows contain:

The search or call bar

Tabs for multiple chats

Contact picture and availability state

Chat controls

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Chat Controls

Chat controls perform the following actions:

Take screen capture

s

Transfer files

Send emoticon

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Adjust the font size and color

Add participan

ts to create group chats

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If you are interested in using Jabber, please submit a work order @ kace.coastalbend.edu