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H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory – Short term memory and cognitive processes – Long term memory • Learning • Unlearning • Attention Cognitive load – Working memory load – Multitasking – Measurement of cognitive load • Decision making and time 1 Slide Based on Material by A. Butz & A. Krüger

Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

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Page 1: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Chapter 3 - Cognition• Types of human memory

–Short term memory and cognitive processes –Long term memory

• Learning • Unlearning • Attention • Cognitive load

–Working memory load –Multitasking –Measurement of cognitive load

• Decision making and time

1SlideBased on Material by A. Butz & A. Krüger

Page 2: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Recap: Basic Model

2SlideBased on Material by A. Butz & A. Krüger

Sensory Organs(Eye, ear, etc.)

Stimuli

Sensory Registers(visual, auditive, haptic, etc.)

Pattern Recognition Long Term Memory (LTM)declarative knowledge, procedural knowledge

Short Term Memory (STM) = Working Memorycontrolled cognitive processes

(e.g. decisions, memory search)

Motor Systems(e.g. coordination of arm-hand-finger

systems, eye movements, etc.)

Attention

Page 3: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

LTM

Short Term Memory: Recognize-Act Cycle

3SlideBased on Material by A. Butz & A. Krüger

A B C D E F G H I J K L M N O P Q R S T U V W X Y

B Visual Register

STM BB B

BB

recognize

act

Duration: approx. 30-100ms

Page 4: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Limitations of Short Term Memory

4SlideBased on Material by A. Butz & A. Krüger

123 * 456 = ?Once Upon a Time…

http://autoimg.frauenzimmer.de/autoimg/457508/300x600/sie-lesen-gerne-dann-sind-sie-bei-frauenzimmer-de-genau-richtig.jpg

Source: http://autoimg.frauenzimmer.de/

Page 5: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Chunks in Short Term Memory• Capacity (in general): approx. 3 (2 to 4) chunks

– for very short durations (2s) up to 7 (5 to 9) chunks

5SlideBased on Material by A. Butz & A. Krüger

S

O

Dash

Dot

SOS

01000010 = 42 = B Binary Hex ASCII

Page 6: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Long Term Memory• Declarative knowledge • Procedural knowledge

–motor knowledge vs. cognitive knowledge

6SlideBased on Material by A. Butz & A. Krüger

Penguin Canary

Bird

Animal

Fish

http://hans-thiem-platz.de/Mathe/gifs/div3.gif

https://d18sbuqo31l788.cloudfront.net/image_pool_items/files/original/7050/3a66cece1d86566101c2fff97c73034fd8977f52/7050.png?1353930541

http://www.jonglieren.at/

Page 7: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Recognition vs. Recall• Of what brand is your bike?

–Answer has to be produced

–Example: grep “recall“ chapter??.tex

• Is your bike of brand XYZ? –Yes/no decision only

7SlideBased on Material by A. Butz & A. Krüger

http://www.graphicsfuel.com/wp-content/uploads/2013/03/20-social-media-icons.png

Page 8: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Chapter 3 - Cognition• Types of human memory

–Short term memory and cognitive processes –Long term memory

• Learning • Unlearning • Attention • Cognitive load

–Working memory load –Multitasking –Measurement of cognitive load

• Decision making and time

8SlideBased on Material by A. Butz & A. Krüger

Page 9: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Evaluation of Learning Methods• Control group: learns without method (trial & error) • Transfer group: learns with new method (e.g. course) • Measuring the time until a certain achievement is reached

9SlideBased on Material by A. Butz & A. Krüger

Transfer group is learning Transfer group is applying (doing)

Control group learns by doing

Page 10: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Learning by Examples• Instructables • YouTube • Tutorials for lecture

10SlideBased on Material by A. Butz & A. Krüger

http://www.instructables.com/id/SnickerPoodles/?ALLSTEPS

Page 11: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Practical Exercise (Learning by Doing)

11SlideBased on Material by A. Butz & A. Krüger

http://reddoors.org/community-center-ocean-city-md-programs/private-ballet-and-pointe-lesson-one-hour/ http://www.ebeijing.gov.cn/BeijingInfo/NewsUpdate/OlympicNews/t1047380.htm

Page 12: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Training of Sub-Tasks• (Steering + Balance) + Pedaling = Cycling

12SlideBased on Material by A. Butz & A. Krüger

https://images.otto.de/asset/mmo/formatz/kettler-spirit-air-laufrad-rot-6127942.jpg https://images.otto.de/is/image/mmo/4677310?$ov_formatg2$ https://images.otto.de/is/image/mmo/10443623?$001PICT01$

https://images.otto.de/is/image/mmo/10444993?$001PICT01$ http://de.fotolia.com/id/53617865

+

+

=

=https://images.otto.de/is/image/mmo/10443623?$001PICT01$

Page 13: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Chapter 3 - Cognition• Types of human memory

–Short term memory and cognitive processes –Long term memory

• Learning • Unlearning • Attention • Cognitive load

–Working memory load –Multitasking –Measurement of cognitive load

• Decision making and time

13SlideBased on Material by A. Butz & A. Krüger

Page 14: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Trace Decay Theory• Based on work by psychologist Hermann Ebbinghaus • Experiment: Rehearsing non-sense syllables

–Memory fades just by passage of time –Theory (Thorndike 1914): Memory trace (access path) decays

• More recent insights: –Not only time is relevant but also knowledge activation –When and how often the knowledge was accessed?

• Rarely used knowledge fades over time

14SlideBased on Material by A. Butz & A. Krügerhttp://sz-magazin.sueddeutsche.de/upl/images/user/252434/27452.jpghttp://www.dreamon.at/wp-content/themes/ut-gogreen/img/slider/spuren-im-sand.jpg

Page 15: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Interference Theory• New knowledge replaces old knowledge

• Example: Moving house, street names • Example: Changing school, names of other pupils • Example: Unused foreign language

• other examples??

15SlideBased on Material by A. Butz & A. Krügerhttp://localvictor.files.wordpress.com/2009/07/push1.jpg?w=600

Page 16: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Factors Slowing Down the Forgetting Process • Strong emotions:

–Associated knowledge is kept longerin memory

• Context: –Learning and recall within the

same context (e.g. room)

16SlideBased on Material by A. Butz & A. Krüger

http://www.stressfrei-zum-erfolg.de/media/images/stressfrei-zum-erfolg-01.jpg

http://www.abu-dhabi.diplo.de/contentblob/1981068/Galeriebild_gross/205940/maedchen_lernen.jpg

Page 17: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Chapter 3 - Cognition• Types of human memory

–Short term memory and cognitive processes –Long term memory

• Learning • Unlearning • Attention • Cognitive load

–Working memory load –Multitasking –Measurement of cognitive load

• Decision making and time

17SlideBased on Material by A. Butz & A. Krüger

Page 18: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Selective Attention

18SlideBased on Material by A. Butz & A. Krüger

https://www.youtube.com/watch?v=mg11glsBW4Y

Page 19: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Cocktail Party Effect• Selective hearing • Organized conversation in

presence of many different voices

• Irrelevant voices attenuated by up to 15dB –only perceived volume –not physically!

• Function of the human brain, currently not realizable by technology

19SlideBased on Material by A. Butz & A. Krüger

Page 20: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Focussed Attention

20SlideBased on Material by A. Butz & A. Krüger

Page 21: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Shared Attention

21SlideBased on Material by A. Butz & A. Krüger

http://static.a-z.ch/__ip/ZAS8Ioh-act0NRMFDCfeQoHT9QQ/eb5bedd494c6c14890786b9b687436a564dc3f82/assetRelationTeaser-detail/limmattal/zuerich/1200-personen-in-fuenf-wochen-wegen-ablenkung-am-steuer-gebuesst-115639346

http://ais.badische-zeitung.de/piece/00/3f/3b/42/4143938.jpg

https://www.allianz.de/static-resources/ratgeber/auto/medien/v_1355996131000/ablenkung_818x460.jpg http://img.welt.de/img/news/crop111875297/030872660-ci3x2l-w620/Hektik-hilft-nicht.jpg

Page 22: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7 22SlideBased on Material by A. Butz & A. Krügerhttps://www.youtube.com/watch?v=Ahg6qcgoay4

Page 23: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Change Blindness

23SlideBased on Material by A. Butz & A. Krüger

https://www.youtube.com/watch?v=ubNF9QNEQLA

Page 24: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Chapter 3 - Cognition• Types of human memory

–Short term memory and cognitive processes –Long term memory

• Learning • Unlearning • Attention • Cognitive load

–Working memory load –Multitasking –Measurement of cognitive load

• Decision making and time

24SlideBased on Material by A. Butz & A. Krüger

Page 25: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Working Memory Load / Cognitive Load in Learning

• created by form and design of presentation

• created by the task itself

• necessary for finding and automatization of new schemata

25SlideBased on Material by A. Butz & A. Krüger

Germane Load(Learning Load)

Intrinsic Load

Extraneous Load

Cognitive Load Theory (CLT) by John Sweller and Paul Chandler

Page 26: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Cognitive Load in Multitasking

26SlideBased on Material by A. Butz & A. Krüger

Task 1

Task 2

Task 3

Task 1

Task 2

Task 3

Task 1

Task 2

Task 3

Page 27: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Performance Resource Function

27SlideBased on Material by A. Butz & A. Krüger

Perfo

rman

ce

Resources

2

31

Simple Task

Hard Task

Page 28: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Measurement of Cognitive Load

28SlideBased on Material by A. Butz & A. Krüger

Primary task

Secondarytask

Primary task

Secondary task

Primary Task

Secondary

measured

Page 29: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Chapter 3 - Cognition• Types of human memory

–Short term memory and cognitive processes –Long term memory

• Learning • Unlearning • Attention • Cognitive load

–Working memory load –Multitasking –Measurement of cognitive load

• Decision making and time

29SlideBased on Material by A. Butz & A. Krüger

Page 30: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Hick-Hyman Law

30SlideBased on Material by A. Butz & A. Krüger

DT

N

Page 31: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Example for Hick-Hyman Law (or not?)

31SlideBased on Material by A. Butz & A. Krüger

http://www.hier-luebeck.de/wp-content/uploads/2010/09/StartMenueWindows7.jpg

http://www.photosophic.com/iphone_screen

Page 32: Chapter 3 - Cognition - LMU Medieninformatik · 2020. 10. 1. · H. Hussmann (LMU): Interface Design, Chapter 7 Chapter 3 - Cognition • Types of human memory –Short term memory

H. Hussmann (LMU): Interface Design, Chapter 7

Hick’s Law, explained for a different audience

32SlideBased on Material by A. Butz & A. Krügerhttps://www.youtube.com/watch?v=w0hJveJ8Hp0