CM NANG S DNG IN

(DNG CHO KHCH HNG S DNG IN)

PHN I: DCH V KHCH HNGTng Cng ty in lc TP.HCM cung cp 04 hnh thc ng k dch v in k m qu khch hng c th la chn l:- Trc tip ng k ti Cng ty in lc.- Qua s in thoi giao dch ca Cng ty in lc.- ng k qua mng internet ti a ch Web site ca Tng Cng ty: www.hcmpc.com.vn (a ch mi: www.evnhcmc.com.vn)- ng k ng vn th bu in.Qu khch hng khi c nhu cu dch v v in hoc thng bo cc vn c lin quan n vic s dng in xin vui lng lin lc vi cc Cng ty in lc theo: a ch lin lc cc Cng ty in lc; S in thoi giao dch: tip nhn cc loi dch v in k, gi bn in, cc thc mc v s dng in (s in thoi c du (*)); S in thoi tip nhn ch s in hng thng (s in thoi c du (**)); S in thoi thng tin mt in, chy n (S in thoi c du (***)):STTCng ty in lca chS in thoi lin lcQun/ Huyn qun l

1Si Gn12 Thi Sch, Phng Bn Ngh, Qun 122100417 (*)22100619 (**)22100517 (***)1 v 3

2Ph Th215 L Thng Kit, Phng 15, Qun 1122150213 (*)22151363 (**)22154567(***)10 v 11

3Ch Ln1A Thun Kiu, Phng 12, Qun 522122700(*)22122700 (**)22120333 (***)5 v 8

4Gia nh01 Phan ng Lu, Phng 3, Q.Bnh Thnh22160276 (*)22162714 (**)22160475(***)Ph Nhun v Bnh Thnh

5G Vp176A Dng Qung Hm, Phng 5, Q.G Vp22164220 (*)22164210 (**)22164230 (***)G Vp

6Tn Thun360C Bn Vn n, Phng 1, Qun 422115562 (*)22116689 (**)22115219(***)4 v 7

7Bnh ChnhB5/6 Nguyn Hu Tr, Th Trn Tn Trc, Huyn Bnh Chnh22182218 (*)22182230 (**)22182211(***)Bnh Chnh

8Bnh Ph718 Hng Vng, Phng 13, Q.622125221 (*)22125219(**)22125232(***)6 v Bnh Tn

9Tn Ph42B Trn Hng o, Phng Tn Sn Nh, Q.Tn Ph22400800 (*)22178248 (**)22178282 (***)

Tn Ph

10Tn Bnh90 L Thng Kit, Phng 9, Qun Tn Bnh22272260 (*)22272261(**)22272266(***)Tn Bnh

11Hc Mn124/8 T K, Phng Tn Chnh Hip, Qun 1222155218 (*)22155218 (**)22155215(***)Hc Mn v 12

12C ChiQuc L 22. p Tn Lp, X Thng Hi, Huyn C Chi22184382 (*)22184482 (**)22184383(***)C Chi

13Th c647 Tnh L 43, Phng Tam Bnh, Q.Th c22180203(*)22180207 (**)22180229(***)Th c

14Th Thim1000 Lin tnh l 25B, Khu Ph 1, Phng Thnh M Li, Qun 222105214 (*)22105464(**)22105213 (***)2 v 9

15Duyn Hing L Thng, Th Trn Cn Thnh, Huyn Cn Gi22188289 (*)22235541(**)22188262(***)Nh B v Cn Gi

I. Gn mi in k 1 pha hoc 3 pha dng cho mc ch sinh hot: H s: Giy ngh mua in v mt trong cc giy t c lin quan n a im mua in, nh: - H khu thng tr hoc s tm tr; - Giy chng nhn s hu hoc quyn s dng nh ;- Quyt nh cp t, cp nh, thng bo tm cp s nh ca cc cp c thm quyn;- Giy chng nhn quyn s dng t (trn t c nh hoc ang thi cng xy dng); - Hp ng mua bn, chuyn nhng nh, t (c xc nhn ca chnh quyn a phng ti ni ngh mua in);- Hp ng thu nh; Trng hp khng c cc loi giy t trn th ngoi Giy ngh mua in, cn c thm xc nhn ca UBND phng, x ti ni ngh mua in.Cc h s trn ch cn bn sao c cng chng hoc chng thc (khng qu 3 thng); hoc em bn chnh i chiu vi bn sao (i vi khch hng s dng in cho mc ch sinh hot). Thi gian gii quyt k t ngy nhn h s: trong vng 24 gi hoc theo yu cu ca khch hng hoc khng qu 07 ngy lm vic.

II. Gn mi in k 1 pha hoc 3 pha dng cho mc ch ngoi sinh hot: H s: Giy ngh mua in hoc cng vn ngh gi Cng ty in lc km theo bng k thit b in, ch , cng sut s dng in v hai loi giy t sau (bn sao c cng chng hoc chng thc):- Mt trong cc giy t lin quan n a im mua in: + Giy s hu nh;+ Giy chng nhn quyn s dng t;+ Hp ng thu nh c xc nhn ca c quan c thm quyn; + Hp ng thu t c xc nhn ca c quan c thm quyn;+ Quyt nh giao nh hoc t ca c quan nh nc c thm quyn;Trng hp khng c cc loi giy t trn th c Giy xc nhn ca c quan c thm quyn hay chnh quyn a phng ti ni ng k mua in.- Mt trong cc giy t lin quan n khch hng mua in:+ Giy chng nhn ng k kinh doanh hoc Giy chng nhn ng k hot ng chi nhnh, vn phng i din;+ Giy php u t;+ Quyt nh thnh lp n v;i vi khch hng mua in sn xut, kinh doanh, dch v c cng sut ng k s dng cc i t 80 kW hoc my bin p c dung lng t 100 kVA tr ln, phi ng k biu ph ti v c tnh k thut cng ngh ca thit b s dng in.Ring i vi trng hp c u t cng trnh in chuyn dng cp in cho khu dn c, khu th mi, chung c, khu ch xut, khu cng nghip cn b sung thm: Vn bn tha thun v quy hoch t l 1/2.000 hoc vn bn tha thun v quy hoch kin trc ca c quan Nh nc c thm quyn. Thi gian gii quyt k t ngy nhn h s: Khng qu 07 ngy lm vic.III. Cc loi giao dch khng tnh ph: 1. Gn mi in k phc v mc ch sinh hot v ngoi mc ch sinh hot.2. Di di in k; di di, sa cha nhnh dy mc in khi bn bn thc hin ci to li:- Cng ty in lc phi hp khch hng thc hin di di, sa cha nhnh dy mc in v k cc ti liu c lin quan.- Thi gian thc hin: Sau khi thng bo cho khch hng trc 24 gi hoc theo ngy hn ca khch hng.3. Thay th, bo tr: in k, nhnh dy mc in km an ton; thu hi in k, gn li in k mt:- Cng ty in lc phi hp khch hng thay in k, nhnh dy v k bin bn xc nhn. - i vi trng hp thu hi in k: h s phi c 1 giy ngh thu hi in k; 2 bin bn thanh l hp ng mua bn in (tt c theo mu); 1 bng sao ha n tin in k gn nht, xc nhn n tin in. - Gn li in k mt (khng phi li khch hng).- Thi gian thc hin: Sau 03 ngy k t ngy nhn h s thu hi; Sau 01 ngy khi nhn thng bo gn li in k.4. Thay i cng sut in k, thay i gi, s h dng chung:- H s thay i cng sut in k gm c: + Giy ngh i cng sut in k; bng lit k cng sut thit b in; bng photocopy ha n tin in k gn nht. + Thi gian thc hin: khng qu 7 ngy k t ngy np h s.- H s thay i gi, s h dng chung: + Giy t c lin quan n vic thay i gi s h dng chung (h khu, hp ng thu nh-s tm tr), k thm ph lc hp ng hoc k li hp ng hoc k bin bn tha thun t l mc ch s dng in.+ nh mc in p dng cho cng nhn, ngi lao ng, sinh vin thu nh tnh theo u ngi.+ Thi gian thc hin: khng qu 07 ngy lm vic v thay i trn ha n tin in sau 01 k ho n.5. Sang tn hp ng, thay i thng tin hp ng, m s thu: - Giy ngh sang tn in k ca khch hng c kin ng ca ch hp ng c v c xc nhn ca chnh quyn a phng hoc c y giy t php l chng minh quyn s hu ca ch nh mi ti ni mua in.- Trng hp thay i m s thu: khch hng cn cung cp h s lin quan n m s thu.- Thi gian thc hin: khng qu 7 ngy lm vic v c th hin sau 01 k ho n6. Kim tra kim chng in k; Gii quyt khiu ni cng tc kinh doanh in:- Kim tra, kim chng ln u: in lc phi hp khch hng thc hin v k bin bn kim tra kim chng. - Gii quyt khiu ni v cng tc kinh doanh: in lc phi hp khch hng thc hin v k bin bn lm vic c th.- Thi gian thc hin: kim tra kim chng 01 ngy sau khi nhn h s; gii quyt khiu ni khng qu 05 ngy lm vic.IV. Cc hnh thc giao dch tnh ph (Chi ph theo bng chit tnh kho st thc t):1. Gn mi, gn tm in k c cp ngm theo yu cu ca bn mua in:- H s th tc gn mi v thi gian gii quyt ging nh trng hp gn mi in k.- Chi ph theo bng chit tnh vt t, nhn cng thi cng cp ngm thc t thi cng.- Thi gian thc hin: Khng qu 7 ngy lm vic (nu khch hng np chi ph ng thi hn).2. Di di in k; di di, sa cha nhnh dy mc in theo yu cu ca bn mua in:- Giy ngh di di, sa cha nhnh dy mc in.- Chi ph theo bng chit tnh nhn cng v vt t thc t thi cng.- Thi gian thc hin: Ngay trong ngy (24 gi) hoc theo ngy hn ca khch hng (nu khch hng np chi ph ng thi hn).3. Gn li in k m trc bn mua yu cu thu hi.- Th tc ging nh h s gn mi in k.- Chi ph theo bng k chi ph nhn cng v vt t thc t.- Thi gian thc hin: Khng qu 7 ngy lm vic k t ngy nhn h s v khch hng np chi ph gn li.

PHN II: IU KIN K THUT GN MI, GN TM, TNG CNG CNG SUT IN KTy theo cng sut s dng in v chng loi my mc thit b s dng in ca khch hng, Tng Cng ty in lc TP.HCM s lp t in k cho khch hng nh sau:Chng loi in kThit b bo v lp kmiu kin lp t

in k 1 pha 10(40)A 220VCB 1 pha 40AH c tng cng sut thit b in s dng nh hn hoc bng 6 kW

in k 1 pha 20(80)A 220VCB 1 pha 50AH c tng cng sut thit b in s dng trn 6 kW n 10 kW

in k 3 pha 10(40)A 220/380VCB 3 pha 40AH c tng cng sut thit b in s dng trn 10 kW n 25 kW hoc c thit b in 3 pha

in k 3 pha 50(100)A 220/380VCB 3 pha 80AH c tng cng sut thit b in s dng trn 25 kW n 40 kW hoc c thit b in 3 pha cng sut ln ph hp

in k 3 pha 5(6)A 220/380V, o m gin tip qua TI h th (*)TI 100/5AH c tng cng sut thit b in s dng trn 40 kW n 60 kW

in k 3 pha 5(6)A 220/380V, o m gin tip qua TI h th (*)TI 150/5AH c tng cng sut thit b in s dng trn 60 kW n 90 kW

in k 3 pha 5(6)A 220/380V, o m gin tip qua TI h th (*)TI 200/5AH c tng cng sut thit b in s dng trn 90 kW n 120 kW

(*) i vi cc trng hp ny, ty theo tnh hnh ph ti ca li in hin hu m in k c gn trc tip vo li cng cng hoc phi thng qua u t trm bin p chuyn dng.

PHN III: QUI NH V VIC GHI CH S, THU TIN IN HNG THNG V KT THC DCH V V IN1. Ghi ch s v tnh tin in:Vic ghi ch s, tnh tin v thu tin in hng thng c Tng Cng ty in lc TP.HCM thc hin thng nht theo phin: t phin 01 n phin 19 ghi thu mt ln/thng; phin 22, 26 v 27 ghi thu 02 ln/thng; phin 23, 28 v 29 ghi thu 03 ln/thng theo i tng, sn lng in qu khch hng s dng trong thng, c th nh sau:i tng s dngS ln ghi ch s v thanh ton tin/thngThi gian ghi ch s v thu tin (*)

- K hp ng mua bn in phc v mc ch sinh hot.- K hp ng mua bn in ngoi mc ch sinh hot c in nng tiu th trung bnh nh hn 50.000 kWh/thng01 ln/thngc sp xp ghi t phin 01 n phin 19. Phin 01 ghi t ngy 03 hng thng 1 ngy n ngy 25 1 ngy ca thng ; Thi gian thu tin sau ngy ghi ch s t 03 n 05 ngy (*).

K hp ng mua bn in ngoi mc ch sinh hot c tiu th t 50.000 kWh/thng n di 100.000 kWh/thng02 ln/thngVo ngy 05 1 ngy v ngy 22 1 ngy ca thng ; Thi gian thu tin sau ngy ghi ch s t 03 n 05 ngy (*).

K hp ng mua bn in ngoi mc ch sinh hot c tiu th t 100.000 kWh/thng tr ln03 ln/thngVo ngy 04 1 ngy, 15 1 ngy v 25 1 ngy ca thng ; Thi gian thu tin sau ngy ghi ch s t 03 n 05 ngy (*).

(*) Lch ghi in v thu tin in c thng bo trn Bo Si Gn Gii Phng vo ngy 25 ca thng trc v ngy 15 ca thng ghi in hoc qua web site ca Tng Cng ty in lc TPHCM ti a ch www.hcmpc.com.vn (a ch mi: www.evnhcmc.com.vn). Trong trng hp ngy ghi ch s in k khch hng trng vi thi gian ngh l, Tt c s ngy ngh lin tc t 03 ngy tr ln th lch ghi in c th b tr ngy ghi ch s in k trc hoc sau ngy ngh l, Tt t 01 n 02 ngy.2. Phng thc thu tin in:Cng ty in lc thu tin in khch hng qua nhiu hnh thc:+ Nhn vin Cng ty in lc trc tip ti nh khch hng thu tin;+ y nhim thu hoc y nhim chi qua Ngn hng; + Thu ti quy thu ca Cng ty in lc;+ Thu ti im giao dch ca cc Ngn hng c dch v thu tin in: BIDV; VIETA; ACB; ARGIBANK; SACOMBANK; ABBANK; BU IN TP.H CH MINH; VIETCOMBANK; TECHCOMBNAK; SHB; EIB,...+ Thu qua th ATM ca ngn hng c dch v thu tin in: VIETCOMBANK; VIETINBANK; NG BANK,...+ Thu qua Internet ti cc ngn hng c dch v thu tin in: ACB; ng ,...+ Thu qua cc im giao dch ca Bu in TP.HCM. Khch hng c th chn bt k hnh thc thanh ton no tin li nht thanh ton tin in cho Cng ty in lc.Cng ty in lc khuyn khch khch hng thanh ton tin in qua Ngn hng.3. Kt thc dch v v in:Khi c yu cu chm dt hp ng mua bn in, khch hng lin h trc tip, thng bo qua in thoi giao dch, gi yu cu n Cng ty in lc trc 15 ngy hai bn tin hnh thanh l hp ng mua bn in.4. Cch thanh ton tin in qua th ATM ca ngn hng Vietcombank:Bc 1: Tra th vo my Bc 2: Nhp m pin

Bc 3: Chn dch v Bc 4: Chn in lc TPHCM

Bc 5: Nhp m khch hng Bc 6: Xem li thng tin (gm 13 k t ch v s th hin trn giy bo v ho n tin in)

Bc 7: Giao dch thnh cngBc 8: In ha n

Trong qu trnh s dng my ATM thanh ton tin in, nu c trc trc v mt k thut, xin qu khch hng vui lng lin h vi Ngn hng thanh ton theo s in thoi giao dch c ghi ch ti mi my ATM trn bin lai thanh ton dch v.5. Cch thanh ton tin in qua th ATM ca ngn hng Vietinbank:

Bc 2: Chn chc nng thanh ton Ho n dch v miBc 1: a th vo my, nhp s pin v chn dch v Thanh ton ho n

Bc 3: Chn dch v cn thanh ton Ho n tin inBc 4: Nhp m khch hng (gm 13 k t ch v s th hin trn giy bo & ho n tin in)

Bc 5: Kim tra li thng tin khch hngBc 6: Khch hng chn:

ng xc nhn thanh ton. H thng s t ng tr tin trong ti khon ca khch hng v gch n tin in. in lc s gi ho n tin in cho khch hng.Hy b thot lnh thanh ton.

Bc 8: In ha nBc 7: Giao dch thnh cng

Trong qu trnh s dng my ATM thanh ton tin in, nu c trc trc v mt k thut, xin qu khch hng vui lng lin h vi Ngn hng thanh ton theo s in thoi giao dch c ghi ch ti mi my ATM trn bin lai thanh ton dch v.

PHN IV: MC CHI PH NGNG V CP IN TR LI (Theo quyt nh 08/2007/Q-BCN ngy 30/01/2007)1. i tng p dng:a. Cc t chc, c nhn yu cu bn bn in ngng cp in trong cc trng hp m bo an ton phc v thi cng cc cng trnh;b. Bn mua in yu cu bn bn in ngng, gim mc cung cp in;c. Cc t chc, c nhn b bn bn in ngng cp in do vi phm quy nh ca php lut v hot ng in lc v s dng in:- Vi phm s dng in.- Chm thanh ton tin in.d. Bn bn in (bn c php thu ph ngng v cp in tr li).Ph ngng v cp in tr li c thu mt ln trc khi ngng cp in i vi cc trng hp quy nh ti im a v b nu trn, thu trc khi cp in tr li i vi cc trng hp quy nh ti im c nu trn.2. Mc chi ph ngng v cp in tr li:Mc chi ph cho mt ln ngng v cp in tr li ti khu vc ng bng ( c 10% VAT), c khong cch t bn bn in n a im ngng v cp in tr li:STTCp in pMc ch sinh hot (ng/ln)Ngoi mc ch sinh hot (ng/ln)

Di 5 kMT 5-10 kMT 10-20kM

1T 0,4 kV tr xung39.00039.00044.00050.000

2Trn 0,4 kV n 35 kV123.000123.000140.000157.000

3Trn 35 kV181.000181.000206.000232.000

PHN V: CC HNH VI VI PHM CC QUI NH V MUA BN IN (Theo ngh nh 105/2005/N-CP ngy 17/8/2005) 1. Cc hnh vi vi phm ca bn bn in bao gm:a. Tr hon vic cp in sau khi hp ng mua bn in k;b. Khng bo m cht lng, s lng in nng, tnh n nh trong cp in theo hp ng k, tr trng hp bt kh khng;c. Ngng hoc gim mc cung cp in khng ng quy nh ti iu 27 ca Lut in lc;d. Khng thng bo theo quy nh cho bn mua in v s c li in v tr hon vic sa cha li in khi c s c, tr trng hp bt kh khng;. Tr hon vic ng in cho cng trnh ca khch hng c iu kin vn hnh;e. Ghi sai ch s cng t; tnh sai tin in trong ha n; bn sai gi quy nh;g. S dng thit b o m khng t tiu chun quy nh;h. T s dng cng trnh in ca bn mua in cp in cho t chc, c nhn s dng in khc;i. Ngng hoc gim mc cung cp in i vi khch hng thuc din khng phi hn ch khi thiu in;k. Tr hon hoc khng chu bi thng cho bn mua in v nhng thit hi do li ca mnh gy ra;l. Cc hnh vi khc vi phm cc quy nh v mua bn in.2. Cc hnh vi vi phm ca bn mua in bao gm:a. Tr hon vic thc hin hp ng k trong trng hp mua bun in bn li cho t chc, c nhn s dng in;b. S dng in sai mc ch ghi trong hp ng;c. Khng thc hin ct in, gim mc tiu th in khi c yu cu ca bn bn in do s c bt kh khng;d. S dng qu cng sut ng k trong biu ph ti c ghi trong hp ng mua bn in vo gi cao im;. T s dng thm ngun in khc ca bn bn in ngoi ngun ghi trong hp ng;e. ng, ct, sa cha, di chuyn cc thit b v cng trnh li in ca bn bn in;g. Khng thanh l hp ng khi khng s dng in;h. Lm h hng thit b in hoc cng trnh in ca bn bn in;i. Chm tr tin in theo quy nh m khng c l do chnh ng;k. Gy s c i vi li in ca bn bn in;l. Gian ln trong vic s dng in di mi hnh thc;m. Tr hon hoc khng bi thng cho bn bn in v nhng thit hi do li ca mnh gy ra;n. Cc hnh vi khc vi phm cc quy nh v mua bn in.

PHN VI: NHNG IU LU KHI S DNG IN1. Khi tip nhn hoc s hu mt bng, nh c h thng o m in, ngh khch hng lin h vi Cng ty in lc:- Kim tra h thng o m in nhm pht hin cc vn c lin quan n h thng o m in phn nh trch nhim.- K hp ng mi. Nu cha k hp ng mi m khch hng vn tip tc s dng v thanh ton tin in th vn phi thc hin ng cc quy nh ca Ngnh in v chu trch nhim n cc v vic c lin quan n ch s hu c (nu c).2. Khi c thay i mc ch s dng in dn n thay i mc gi in, s h dng chung, khch hng cn bo cho Cng ty in lc trong vng 15 ngy iu chnh nu khng s b truy thu sai gi theo qui nh.3. Thng bo ngay cho Cng ty in lc khi pht hin thit b o m b h hng hoc nghi ng chy khng chnh xc.4. Thng bo cho Cng ty in lc trong cc trng hp sau:- C nhu cu di chuyn in k sang v tr khc: Trong bt k trng hp no, khch hng khng c t tho g hoc di chuyn in k. Khi c nhu cu di chuyn in k sang v tr khc, khch hng thng bo vi bn bn in v chu chi ph cho vic di chuyn in k.- Nhn thy in k c ch s o m nhanh hoc chm hn bnh thng. - Cc vin ch nim phong in k b t, mt, hoc cc trng hp in k b b, h hng, v bt k l do no.

PHN VII: AN TON IN TRONG NH- Khng chm vo ch ang c in trong nh nh: cm in, cu dao, cu ch khng c np y, ch trc v bc cch in ca dy dn in; ch ni dy; dy in trn khng b in git cht ngi.- Dy dn in trong nh phi c t trong ng cch in v dng loi dy c v bc cch in, c tit din dy ln c dng in cho php ca dy dn ln hn dng in ph ti dy in khng b qu ti gy chm chp, pht ha trong nh.- Phi lp cu dao hoc ptmt u ng dy in chnh trong nh, u mi nhnh dy ph v lp cu ch trc cc cm in ngt dng in khi c chm chp, ngn nga pht ha do in.- Khi s dng cc cng c in cm tay (nh my khoan cm tay, my mi cm tay) phi mang gng tay cch in h th khng b in git khi cng c in b r in.- Khi sa cha in trong nh phi ct cu dao in v treo bng: Cm ng in, c ngi ang lm vic ti cu dao khng b in git.- Nn ni t v kim loi cc thit b in trong nh nh: v t lnh, v my nc nng, v my bm nc khng b in git khi thit b in b r in ra v.- Khng ng cu dao, bt cng tc in khi tay t, chn khng mang dp, ng ni m t phng b in git.- Khng trang thit b in pht nhit gn vt d chy, n khng lm pht ha trong nh.- Cc thit b in, dng in, cu dao in, cng tc, cm in b h hng phi sa cha, thay th ngay ngi khng chm phi cc phn dn in gy in git cht ngi.- Khng s dng dy in, thit b in, dng in trong nhc cht lng km, v cc thit b in ny c lp cch in xu d gy chm chp, r in ra v gy cht ngi cho ngi s dng, gy pht ha trong nh.

PHN VIII: CCH S DNG CC THIT B IN TRONG GIA NH TIT KIM INNhng thit b in hin nay c th tit kim t 10% 23% in nng tiu th so vi trc y. Tuy nhin, nu p dng trit cc gii php sau cng c th tit kim in hn na:1. T lnh+ Khng m t lnh tr trng hp tht cn thit.+ Nn t t lnh ni thong gi, v trong mi trng nhit cao, b gi s lm chm qu trnh tn nhit, in tiu hao s ln. + Khng t t lnh gn cc vt pht nhit (bp gas, bp l...) hay nh nng mt tri chiu vo, trnh tht thot nng sut lnh, hao in.+ ngui thc n bn ngoi trc khi cho vo t lnh.+ Mi nm nn lau bi bm pha sau t lnh vi ln to thng thong cho qu trnh tn nhit.

2. My iu ho nhit + S dng iu ho ch lm mt, ng nhit t trong phng qu thp. Mc chnh lch gia nhit trong phng v nhit bn ngoi ch nn t 3-5 C.+ Cn ng kn cc ca, ng cc khe h gy thot nhit.+ Thng xuyn ra sch li lc khng kh.

3. Qut+ Qut ch cn dng tc thp hoc trung bnh l mt u c phng.+ Rt phch cm qut sau mi ln s dng.

4. Bn i+ Khng nn i qun o khi cn ang t.+ Lau sch b mt kim loi ca bn i s gip bn i hot ng c hiu qu hn.

5. My bmKhi dng my bm phi nh vn cht cc van nc, v r r nc s lm my bm hot ng gy tn in khng cn thit. Cc van ng ng nc nn thng xuyn c bo tr.

6. Ti vi+ Khng nn mn hnh ch sng qu, nh vy s tn in.+ Nn tt ti vi bng cch n nt Power my.+ Nn chn kch c ti vi ph hp vi nh ca mnh, khng nht thit dng ti vi to bi v cng to th cng tn in. iu chnh tng phn v sng cho ph hp.+ Ngoi ra, chnh m thanh va nghe. Cc dn m thanh (ampli, loa...) cng tng t.

7. Chiu sng+ S dng cc loi n c hiu sut cao. Thay n si t bng n hunh quang compact.+ Cn thay th n hunh quang T10 bng cc n hunh quang T8, T5.+ S dng mng n c phn x tt ph hp vi mc ch v a im s dng.+ S dng chn lu in t thay th chn lu st t.+ Tt n khi ra khi phng.

8. L vi sngKhng dng l vi sng trong phng c bt iu ho nhit , v khng nn t gn cc in khc. Nu t gn, qu trnh hot ng ca l vi sng s nh hng n chc nng hot ng ca cc in ny.9. Bnh nc nng nng lng mt tri+ S dng bnh nc nng dng nng lng mt tri s gip tit kim chi ph do khng c chi ph in, gas hoc cc loi nhin liu khc (ch u t chi ph ban u mt ln duy nht) m vn c nc nng phc v sinh hot hng ngy.+ Bnh nc nng dng nng lng mt tri c an ton tuyt i, thi gian hon vn sau 2 nm s dng, tui th t 10 n 20 nm.Ngoi ra, vic s dng nng lng mt tri cn gip gim nhim mi trng do gim p lc u t ngun in

PHN IX: KHNG VI PHM KHI S DNG IN1. Vi phm s dng in l nguy him n tnh mng con ngi:- Nguy him n tnh mng ca ngi trc tip thc hin hnh vi u ni in bt hp php. - C th nguy him n tnh mng ca cc thnh vin trong gia nh v ngi dn xung quanh khi chm chp v chy n xy ra t hu qu ca vic thc hin hnh vi u ni in bt hp php.2. Gian ln trong s dng in l vi phm php lut:Hnh vi vi phm s dng in, ngoi vic b truy thu tin in nng theo Quyt nh s 31/2006/Q-BCN ngy 06/9/2006, cn b x pht vi phm hnh chnh theo Ngh nh 74/2003/N-CP ngy 26/6/2003. Qu khch hng nn cnh gic vi nhng k g gm bn my to dng (tn gi l my tit kim in) hoc lp t h thng ly cp in, nhng hnh vi c tnh s dng thit b l ny vi mc ch tc ng trc tip hoc gin tip n in k nhm lm cho in k o m khng chnh xc l vi phm s dng in, m cn b phm ti tiu th hng ha cm lu hnh v ti tip tay cho k gian. 3. Nhng iu khch hng s dng in c lm v khng c lm:- Khch hng ch c php thc hin u ni in k t pha sau CB (cu dao) bo v in k.- Khch hng ch c u ni t pha sau CB h th ca my bin p (i vi khch hng c trm bin p ring).- Khch hng tuyt i khng c php thc hin u ni in trong phm vi t pha trc CB (cu dao) bo v in k ra n li in.- Khch hng khng c can thip vo h thng o m di mi hnh thc.- Khch hng khng c va chm v can thip n nhng v tr c nim phong ch,... trnh tai nn in ng tic xy ra cho mnh, ngi thn trong gia nh, ngi dn xung quanh,... Tng Cng ty in lc TP.HCM rt mong nhn c phn nh, t co kp thi v nhng hnh vi gian ln in di mi hnh thc ca bt k c nhn, t chc no qun, huyn no trn a bn TP.HCM. khng ph lng nhit tnh chung sc, chung lng ca Qu khch hng, ngnh in s tuyn dng v khen thng nhng c nhn tch cc trong vic phn nh, t co nhng cc nhn/t chc gian ln trong vic s dng in. Ngoi ra, Qu khch hng nn xem k thng tin hng dn s dng in An ton v nhng hnh vi b cm trong hp ng mua bn in. 3. Mt s qui nh v x pht hnh chnh trong lnh vc in i vi khch hng s dng in:- Pht tin t 200.000 ng n 30.000.000 ng i vi hnh vi vi phm s dng in vi mc ch sinh hot v ngoi mc ch sinh hot. Ngoi ra, ty theo mc vi phm s dng in m cn b tch thu tang vt vi phm hoc buc khi phc li tnh trng ban u b thay i.- Nu vi phm c lng in nng truy thu ln hn 500 kWh th h s v phm s dng in s c chuyn sang C quan Cng an truy cu trch nhim hnh s x l theo qui nh ca php lut.

Mi thc mc, hoc t gic ngi vi phm, gian ln s dng in u c chng ti gi kn tuyt i. Chng ti rt mong mun nhn c phn nh, t gic v cc trng hp gian ln in ca hng xm nh qu khch hng qua s in thoi giao dch ca Cng ty in lc gn nht.Qu

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