Upload
silvychahal
View
39
Download
0
Tags:
Embed Size (px)
Citation preview
EVOLUTION OF ASSESSMENT CENTRES AS A HR TOOL
INTRODUCTION
Assessment Centre (AC):A guiding tool used by HRM to evaluate and develop personnel in terms of attributes or abilities relevant to organizational effectiveness
Uses: 1. Selection 2. Career development3. Potential appraisal4. Succession planning5. Challenging assignments allocations6. Management development7. Identification of a global pool of talented managers
TEST VARIETIES FOR EASY APPLICANT EVALUATION
Personality test IQ test Psychological test Communication skills test Reasoning skill test Technical competencies
ASSESSMENT CENTERS
PROMETRIC PEARSON VUE COMPUTERISED ADAPTIVE
TESTING
GLOBAL ORGANIZATIONS USING ACs
COGNIZANT UNILEVER ROLLS ROYCE INDIAN INSTITUTE OF MANAGAMENT NARSEE MONGEE INSTITUTE OF
MANAGEMENT STUDIES
THE COGNIZANT STORY
Introduction: • Introduced the concept of assessment centres in 1998• Senior management and middle management professionals assessed• The need to identify future leaders• Making right investments• Professionals trained to take up leadership positions
• Written as well as oral individual/group exercises• Measurement of an individual’s current and future potential in role-related competencies• AC centre – a tool to measure spectrum of purposes ranging from recruitment to promotions to redundancy identification
ASSESSING COMPETENCIES
How has AC helped Cognizant?
• Early identification of potential• Behavioural competency • Data generated used as input for several other subsystems in the organisation• Benchmarked against global standards
CONCLUSION OF THE CASE
• Cognizant is convinced that AC is the most strategic fit for its business and for identifying potential within the organisation for leadership positions• Customers appreciate Cognizant’s efforts to get the right people for the right job• Customer Satisfaction Survey results have been on ascendance with each passing year
ONLINE ASSESSMENT CENTERS
• Third party institutions• Offer a variety of test with accurate scoring
systems• Allow employers to choose the type of test• Simultaneous testing of multiple applicants• Makes hiring convenient• Saves a company hiring cost
HOW TO USE ONLINE ASSESSMENT CENTRES?
Register to the said service provider Company is given a password for an online account Refer applicants about the assessment center’s
website Applicants take the required test to complete the
application Results with reports are sent to the employer through
CASE STUDIES
1999 Kargil war Dantewada incident India’s DRDO
1999 KARGIL WAR
IAF Chief Tipnis refused to support the brave Army Jawans and Officers on the mountains of Ladakh.
Hid his Force behind obscure arguments of Strategic Escalation, etc. Finally arm twisted by the Govt. to go into action. The IAF's Tactics were flawed They lost 2 Helicopters and 2 MIG Fighters on the very first day
Mujahedeen sitting on Mountain Tops armed with outdated Stingers purloined from the Afghan - Soviet War.
That ended the IAF's Kargil War effectively. They preferred to fly at great altitude and rain down Bombs on the
Mountains, but hitting nothing. Helicopter Pilots refused to evacuate the Army's wounded from the front
lines The hapless wounded Jawans were carried down on the back of their
comrades and evacuated by the brave Pilots of the Army's own Aviation Helicopters.
THE BIG QUESTION
THE ANSWER IS
COWARDICE AND LACK OF LEADERSHIP
Dantewada incident
CRPF is a law and order force rather than for counter-insurgency operations.
Leadership in CRPF is not praiseworthy.
Unless troops and officers are trained and are in the thick of action together, the leadership will continue to suffer.
The lack of able leadership led to the death of 76 troops.
India’s DRDO
Delays and failures of indigenous defence products
48 of the fighters are set to be inducted into the Air Force
Cost and time overruns of major defence projects like:
The Light Combat Aircraft The Arjun Tank The Kaveri engine The Akash Surface to Air Missile
WHY DID IT HAPPEN?
The inability of the research body to involve the Armed Forces in developmental projects from the start
Poor planning Over-optimistic timelines Lack of coordination Over estimating capabilities Reduces its war-fighting potential.
Assessment centers are
Integral part of Human Resource Management facilitating
Talent acquisitionRecruitmentSuccession planningCandidate selection Still a novelty whose significance
corporate India is trying to understand……