Additional Unit 3: Leadership and team development

7/27/2019 Additional Unit 3: Leadership and team development

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Uned Ychwanegol 3: Arweinyddiaeth

a datblygu tm

Additional Unit 3: Leadership and

team development


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Digital ISBN 978 0 7504 7888 5

Hawlfraint y Goron/Crown copyright 2012

WG15036

2

Ysgriennwch eich nodiadau yma:


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Additional Unit 3: Leadership and team development

Write your notes here:


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Uned ychwanegol 3: Arweinyddiaeth a datblygu tm

Uned Ychwanegol 3: Arweinyddiaeth a datblygu tm

Oriau hyorddi yn gysylltiedig r Uned hon = 3 Awr

Nodaur uned:

Nod yr uned hon yw annog y grwp i edrych yn eirniadol ar ymarer eu timau ac ystyried sut

maer treniadau gwaith hyn yn eu helpu neun eu hatal rhag sicrhau rhagoriaeth wrth gynllunio

goal syn cael ei arwain gan ddenyddwyr gwasanaeth ac syn rhoi pwyslais ar wellhd.

Maer uned hon yn rhoi sylw i bri nodweddion Mesur Iechyd Meddwl (Cymru) 2010 ai eaith

ar ymarer timau mewn iechyd meddwl.

Nid uned datblygu tm yw hon ond yn hytrach maen gosod timau (a thimau syn cael eu

harwain yn eeithiol) yn y seylla orau bosibl i ymateb i oynion Mesur Iechyd Meddwl

(Cymru) 2010.

Pri negeseuon i hwyluswyr:

maegandimauymarferddylanwadmawrosafbwyntcefnogirgwaithoweithreduMesur

Iechyd Meddwl (Cymru) 2010

galltimauymarferddatrysniferofaterionsyncodiynsgilgweithredurMesur

maeangenprosesaudaardimauigefnogideialoggydaguwchreolwyriddatrysmaterion

syn codi yn sgil yr her o weithredur Mesur.

Cyfwyniad

Gan dimau ymarer y maer dylanwad penna wrth weithredu unrhyw ddatblygiad mewn

seydliadau iechyd a goal cymdeithasol. Mae pob ymarerydd bron yn aelod o dm. Mae natury timau hynnyn gallu amrywio; eallai eu bod yn dm agos neun gasgliad o unigolion gwahanol,

sydd serch hynny, yn dm. O ewn y timau hynny, rhaid rhoi peth sylw i oynion arweinyddiaeth.

Beth yw arweinyddiaeth? Beth ywr berthynas rhwng arweinyddiaeth a rheolaeth? Beth yw

swyddogaeth arweinyddiaeth wrth ddatblygu rhagoriaeth mewn cynllunio goal a beth ywr

strwythurau cenogi syn golygu bod modd i greadigrwydd, arloesedd a rhagoriaeth ynnu

mewn timau? Yn yr uned hon ceir adolygiad byr o rai or materion hyn ac maen canolbwyntio

ar yr hyn y gall arweinyddiaeth a datblygiad tm ei gyrannu at gynllunio goal a thriniaeth or

radd aena syn rhoi pwyslais ar wellhd yr unigolyn.


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Training hours associated with this Unit = 3 hours

Aims o the unit:

The unit aims to encourage participants to critically examine their teams practices and explore

how these working arrangements support or hinder the pursuit o excellence in recovery

orientated service user led care planning. This unit identifes key eatures o the Mental Health

(Wales) Measure 2010 and its impact on team practice in mental health.

This is not a team development unit but one that locates teams (and eectively led teams)

in the prime position to respond to the requirements o the Mental Health (Wales)

Measure 2010.

Key messages or acilitators:

practiceteamsareveryinuentialengineroomsinsupportingtheimplementationoftheMental Health (Wales) Measure 2010

practiceteamscansolvemanyissueswhicharisefromimplementationoftheMeasure

teamsneedgoodprocessestosupportdialoguewithseniormanagersonsolvingissueswhich

arise rom implementation challenges rom the Measure.

Introduction

Practice teams are the engine room o development in health and social care organisations.

Virtually every practitioner is a member o a team. The nature o those teams may vary; they may

be close knit or a more disparate collection o individuals, but a team nonetheless.Within such teams, there is a need or some attention to be paid to leadership requirements.

What is leadership? What is the relationship between leadership and management? What is the

unction o leadership in the development o excellence in care planning and what are the support

structures to enable creativity, innovation and excellence to thrive in teams? This unit provides a

brie review o some o these issues and concentrates on what leadership and team development

can contribute to high quality recovery orientated care planning and treatment.


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Canlyniadau dysgu

Adnoddau dysgu angenrheidiol:

Siart troi/oer ysgriennu

Taunydd

DVD

Cynllun y wers

Amser

(munudau)Focws

Canlyniadau

dysgu

cysylltiedig

Dull dysgu/

adnoddauCynnwys

20 munud Cywyniad Sleidiau 1 3

40 munudRhan 1:Y Mesur ymateby tm

1,2,3Ymarer 1

Traodaeth grwp

Taen 1

Clipiau DVD

60 munudRhan 2:Pa ath o dmydych chi?

2 a 3Ymarer 2Holiadur tm

Taen 2

40 munud

Rhan 3:Cyyngiadauymateb tm

1,2 a 3 Ymarer 3 Sleidiau 4 5

20 munud CrynhoiCwestiynau aNegeseuon addysgwyd

Ar l cwblhaur uned hon bydd y cyranogwyr yn:

1Adnabod y materion ym Mesur Iechyd Meddwl (Cymru) 2010 syn galw am ymateb tm ac

ymateb arweinwyr

2 Deall dulliau o arwain a newid mewn timau

3 Deall swyddogaethau tm o ran datblygu creadigrwydd mewn cynlluniau goal a thriniaeth


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Learning outcomes

Required teaching resources:

Flip chart/pens

LCD projector

DVD player

Lesson plan

Time

(minutes)Focus

Related

learning

outcomes

Teaching method/

resourcesContent

20 mins Introduction Slides 1 3

40 minsSection 1:The Measure theteam response

1,2,3Exercise 1

Group discussion

Handout 1

DVD clips

60 minsSection 2:What kind o teamare you?

2 & 3Exercise 2Team questionnaire

Handout 2

40 minsSection 3:The limits o ateam response

1,2 & 3 Exercise 3 Slides 4 5

20 mins Conclusions

Questions &

take homemessages

On completion o this unit the participants will be able to:

1identiy the issues in the Mental Health (Wales) Measure 2010 that require a team and

leadership response

2 Understand approaches to leadership and change in teams

3 Understand team unctions in developing creativity in care and treatment planning


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DVD

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Cynllun gwers manwl

Gweithio trwyr uned

Sleid 1: Gallech ddangos y sleid PowerPoint cynta wrth i bawb gyrraedd.

Yn dibynnu ar y seylla, gallech anteisio ar y cye i gywyno eich hun ar cyranogwyr iw gilydd.

Peidiwch threulio gormod o amser yn gwneud hyn.

Cyfwyniad ir uned

Sleidiau 2 a 3: Cywynwch nodau a chanlyniadaur uned. Dylid dangos y rhain au traod

yn yr.

Rhan 1: (40 munud)

Narati rhagarweiniol

Rl timau ymarer/clinigol mewn datblygu a chynnal rhagoriaeth wrth gynllunio goal.

Mae gwasanaethaun gorod wynebu penderyniadau ynglyn ag ail-gynllunio gwasanaethau mewn

ordd radical, yn seiliedig ar nier o oynion syn gwrthdaro ac yn cyd-ynd i gilydd, megis y

galw gan gleifon au hanghenion; cyyngiadau seydliadol ac ariannol a materion recriwtio a

chadw gweithlu, i enwi rhain unig.Mae sylw cynyddol yn cael ei roi ir rl y gall gwaith tm eeithiol ei chwarae er mwyn ymateb

yn ddiogel, yn greadigol ac yn adeiladol ir goynion hyn ar wasanaeth. Mae gwaith tm yn gallu

chwarae rl bwysig mewn datblygu a helpu ymarerwyr unigol i ddeall y newidiadau mewn

ymarer a theimlon ddiogel o ran yr ymateb sydd ei angen. Heyd, mae gwaith tm o ansawdd

uchel yn gysylltiedig gwell canlyniadau i gleifon1.

Clip DVD:

Clip o arweinydd tm yn traod sut mae modd gwella gwasanaethau trwy well

arweinyddiaeth.Mae gwaith tm eeithiol yn goyn am gryn sylw ac ymrwymiad emosiynol ir gwaith2. Mae gwaith

tm cadarnhaol a chreadigol yn goyn am sicrhau:

Sgiliaucyfathrebueffeithiolaphwrpasol

Eglurorolauafniau

Bodfniaurtmarsefydliadyngydnaws

Cefnogaethganreolwyr

Rhannunodauacideolega

Phwercyfartal.

O ganlyniad, pan roddir sylw i dimau ar modd y maen nhwn gweithio, dywedir bod ganddynt

ddylanwad mawr ar ddiwylliant y seydliad ac ar newid3.


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DVD

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Detailed lesson plan

Orientation

Slide 1: You might like to have the frst PowerPoint slide showing whenparticipants arrive.

Depending on the situation, you might like to introduce yoursel and participants to each other.

This should be kept airly brie.

Introduction to the unit

Slides 2 & 3: Introduce the aims and outcomes or the unit. These should be shown and

briey discussed.

Section 1: (40 mins)

Introductory narrative

The role o practice/clinical teams in developing and sustaining excellence in care planning.

Services are aced with making decisions about radical service re-design, based on a range o

competing and complementary demands such as patient demand and need; organisational and

fnancial constraints and workorce recruitment and retention issues, to name but a ew.

Increasingly attention is drawn to the role that eective team working can play in responding saely,

creatively and productively to these service demands. Team working can play an important role in

developing and supporting individual practitioners understand the changes and eel sae in their

required response. In addition to this, high quality team working is associated with better patient

outcomes1.

DVD Clip:

A clip o a team leader talking about how services can be improved through better

leadership.

Achieving eective team working requires considerable attention and emotional investment in the

work2. Positive and creative team working is associated with:

Effectiveandpurposefulcommunicationskills;

Clarityofrolesandboundaries

Compatibleteamandorganisationalboundaries

Managementsupport

Sharedideologiesandgoalsand

Powerequality.

Consequently, when attention is paid to teams and how they work, they are noted as being

powerul engine rooms o organisational culture and change3.


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Nodyn ir hwylusydd: Yn l Mesur Iechyd Meddwl (Cymru) 2010 a deddwriaeth gysylltiedig maen

orodol gwneud rhai newidiadau sylweddol yn y ordd y cai rhai gwasanaethau eu darparu. Yn

ddi-os, bydd nier o ymarerwyr yn addasun hawdd ac yn gyym i ddyletswyddau newydd wrth

ymarer, tra bydd eraill yn teimlo ei od yn her. Mae newid diwylliannol mewn gwasanaethau

iechyd meddwl eilaidd yn ystyriaeth sylaenol yn y Mesur, y Rheoliadau ar Cd Ymarer. Felly

bydd gan dimau ymarer rl bwysig iw chwarae i ymateb ir galw hwn am newid.

Mesur Iechyd Meddwl (Cymru) 2010: Ymateb y tm

Mae Mesur Iechyd Meddwl (Cymru) 2010 yn ddarn pwysig o ddeddwriaeth sydd chenogaeth

eang iddo. Bydd rl timau ymarer o ran ymateb yn bwrpasol i oynion y Mesur yn actor

hollbwysig er mwyn ei weithredun llwyddiannus.

Bwriad yr ymarer canlynol yw annog timau i ddechrau traod sut y gallan nhw ymateb el uned i

elennau or Mesur.

Ymarer 1:

Denyddiwch daen 1 a chywynwch y gweithgaredd: ceir rhestr o rai o bri elennau

Mesur Iechyd Meddwl (Cymru) 2010 a goynnir ir cyranogwyr ystyried ymateb eu tm.

Yna dylid eu hannog i ysgriennu pa dystiolaeth sydd ganddynt i ddangos eu bod yn

cyawnir Mesur

Dylid annog y grwp cyan i roi adborth ar eu syniadau am oynion y Mesur a sut bydden

nhwn ymateb.

Nodiadau ir hwylusydd: Bwriad yr ymarer yw helpur grwp i sylwi ar unrhyw wahaniaeth rhwng eu

hymateb personol hwy i Fesur Iechyd Meddwl (Cymru) 2010 ac ymateb eu cydweithwyr. Maen

bwysig codi a thraod unrhyw wahaniaeth a cheisio cael ateb.

Heyd bwriad yr ymarer yw herior cyranogwyr i ymateb ir alwad am wella gwasanaethau. Waeth

pa mor dda y mae cyranogwyr yn teimlo y gallan nhw ymateb i Fesur Iechyd Meddwl (Cymru)

2010, mae lle i wella bob amser.

Yn ola, ceisiwch annog y cyranogwyr i adolygur camau y maen nhwn bwriadu eu cymryd i gael

tystiolaeth o welliannau yn eu tm. Faint o gyrioldeb y maen nhwn bersonol yn ei gymryd am

ddarparu tystiolaeth neu wella gwaith y tm? Mae model arweinyddiaeth wasgaredig yn odel

syn annog pawb i ysgwyddo peth cyrioldeb am wella. Goynnwch ir cyranogwyr edwl am y

pwynt hwn: ym mha yrdd y maen nhwn cynnig arweinyddiaeth bersonol?

Clip DVD:

Denyddiwch glip fdeo o arweinydd/aelod tm yn traod heriau a chyeoedd Mesur Iechyd

Meddwl (Cymru) 2010.

DVD

1Leonard, M., Graham, S. & Bonacum, D. (2004) The Human Factor: the critical importance o eective teamwork

and communication in providing sae care. Quality, Saety in Healthcare Cyrol 13 tud 85-90.

2Miller, C., Freeman, M. & Ross, N. (2001) Inter-proessional Practice in Health and Social Care; challenging the

shared learning agenda. Arnold Publishing London.3Anderson, N. & West, M. (1996) Measuring climate or work group innovation; development and validation o the

team climate inventory. Journal o Organisational Behaviour. Cyrol 19 tud 235-258.


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DVD

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Notes or acilitator: The Mental Health (Wales) Measure 2010 and associated legislation

requires some signifcant changes in the way some services are delivered. No doubt a number

o practitioners will adjust easily and speedily to new practice duties, while some others may

fnd it challenging. The issue o culture change in secondary mental health services is an

undercurrent in the Measure, Regulations and Code o Practice. Thereore practice teams will

have a signifcant role in responding to this call or change.

The Mental Health (Wales) Measure 2010: The team response

The Mental Health (Wales) Measure 2010 represents a signifcant piece o legislation which has

widespread support. The role o practice teams in responding purposeully to the requirements

o the Measure will be a critical actor in its successul implementation.

The ollowing exercise is designed to start a debate in teams on how they can respond as a unit

to the elements o the Measure.

Exercise 1:

Use Handout 1 and introduce the activity: team members are provided with a list o some

o the key elements o the Mental Health (Wales) Measure 2010. They are asked

to consider their team responses and then encouraged to write their method o

evidencing achievement o the Measure.

Feedback as a large group on their reections on the requirements o the Measure and

how they might respond.

Notes or acilitator: The exercise is designed to help participants unearth any dierencebetween their personal response to the Mental Health (Wales) Measure 2010 and that o their

colleagues. Any dierence is important to raise and seek a resolution.

Additionally the exercise is designed to challenge participants to respond to the call or greater

improvement in services. No matter how well a participant eels that they can respond to the

Mental Health (Wales) Measure 2010, there is always room or improvement.

Lastly, encourage the participants to review their proposed actions or evidence o improvement

in their team. How much responsibility are they personally taking or providing evidence or

improving the work o the team? A dispersed leadership model is one in which all people are

encouraged to take some responsibility and ourish. Ask the participants to reect on this

point: in what way do they oer personal leadership?

DVD Clip:

Use a DVD clip o a team leader/team member talking about the challenges and

opportunities o the Mental Health (Wales) Measure 2010.

1Leonard, M., Graham, S. & Bonacum, D. (2004) The Human Factor: the critical importance o eective teamwork

and communication in providing sae care. Quality, Saety in Healthcare Vol. 13 pp 85-90.

2Miller, C., Freeman, M. & Ross, N. (2001) Inter-proessional Practice in Health and Social Care; challenging the

shared learning agenda. Arnold Publishing London.3Anderson, N. & West, M. (1996) Measuring climate or work group innovation; development and validation o the

team climate inventory. Journal o Organisational Behaviour. Vol. 19 pp 235-258.


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Rhan 2: (60 munud)

Ble ydym ni el tm? / Ble ydw i el arweinydd?

Maer rhan hon yn annog y cyranogwyr i edrych ar eu dull o weithio el tm a/neu el arweinwyr

tm. Maer rhan hon yn seiliedig ar y gred bod timau a seydliadaun ddynamig ac y byddai gorodiunrhyw dren arnynt o bosibl yn anodd.

Gellir ei ddangos el haaliad syml:

(A) [datblygur polisi] + (B) [cyfeur polisi] = (C) [gweithredur polisi]

Mae hyn yn cyeu darlun rhy syml a chamarweiniol or modd y mae timau a phobl mewn timaun

gweithredu mewn seydliadau mawr a chymhleth. Dull arall yw annog modelau o arweinyddiaeth

wasgaredig ac annog creadigrwydd ac arloesedd mewn timau er mwyn datblygu a chyawni

goynion polisi. Bydd y rhan hon yn rhoi cye i aelodau tm a/neu arweinwyr tm edrych ar eu dull o

gynllunio goal a thriniaeth ar Mesur. Gallech rannu Tafen 2 yma.

Ymarer 2: Datganiadau or Mesur

Tafen 2: Holiadur tm

Os ywr grwp yn aelodau or un tm, maen bosibl iddynt gwblhaur rhestr wirio ar gyer timau gydai

gilydd (Tafen 2). Rhowch 10 munud iddynt gwblhaur holiadur.

Ceisiwch annog y cyranogwyr i od yn onest a chenogol yn eu hatebion.

Ar l iddynt eu cwblhau, goynnwch iddynt adolygu ar eu hatebion a goynnwch iddynt a oes unrhyw

gynlluniau gweithredu y bydden nhwn gallu eu gwneud i wella eeithiolrwydd y tm neu eu dull

personol o arwain.

Pwrpas yr ymarer yw annog pobl i eddwl a gweithredu o ran:

anelun uwch i sicrhau ansawdd yng ngwaith timau

annog penderyniadau am saonau normadol cadw conodion, gwerthoedd ac ymddygiad

diwylliant y tm

Nodiadau ir hwylusydd: Maer holiadur yn ordd o annog y cyranogwyr i ameddwl ymarer y tm

ar arweinydd tm yn eu gwaith. Yn yr holiadur nid oes atebion cywir neu anghywir i unrhyw un or

eitemau. Gallwch roir atebion ar y grid (11x16) ar gyer yr holiadur tm. Mae denyddior gridiau i

ddangos ymatebion yn gallu helpu i greu traodaeth ar yr eitemau. Os oes tystiolaeth o wahaniaeth

barn sylweddol, gallwch ddenyddio hyn i geisio cael ateb er mwyn anelu at cysondeb a saon wrth

ymateb ir eitem dan sylw.


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Section 2: (60 minutes)

Where are we as a team? / Where am I as a leader?

This section encourages the participant to explore their approach to team working and/or

leadership o teams. This section is based on the belie that teams and organisations aresignifcantly dynamic and that imposing order upon them maybe raught with difculty.

A simple equation o:

(A) [policy is developed] + (B) [policy is communicated] = (C) [policy is implemented]

This represents a simplistic and erroneous understanding o how teams and people in teams

operate in large complex organisations. An alternative approach is to encourage distributed

leadership models and encourage creativity and innovation in teams in developing and meeting

the policy requirements. This section will provide an opportunity or team members and/or team

leaders to examine their approach to care and treatment planning and the Measure. At this point

you may wish to distribute Handout 2.

Exercise 2: Statements rom the Measure

Handout 2: Team questionnaire (TQ)

I participants are members o the same team, they may join together to complete the team

checklist (Handout 2). Provide participants with 10 minutes to complete the questionnaire.

Encourageparticipantstobehonestandsupportiveintheiranswers.

Following completion, seek their reections on their answers and ask i there are any action plans

they can make to improve the eectiveness o the team or their personal approach to leadership.

The purpose o the exercise is to encourage thought and action on:

aiming higher or quality in the work o teams

encouraging decisions about normative standards o record keeping, values and behavior

the culture o the team

Notes or acilitator: The questionnaire is an approach to encourage reection on the work

practices o the team and team leader. Within the questionnaire there is no right or wrong answer

to any o the items. You can put the answers on a grid (11x16) or the team questionnaire.

Using the grids to plot responses can be helpul in drawing out discussion on the items. Where

there is evidence o signifcant dierence o opinion, you can use this to seek a resolution to

support consistency and standards o response around the disputed item.


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Rhan 3: (40 munud)

Cyyngiadau ymateb tm

Maer rhan hon yn gye i adolygu gwaith yr uned hon hyd yma ac ystyried y cysylltiad ag Uned

Ychwanegol 4 Cydlynu a chynllunio goal: cyrioldebau seydliadol. Maen anorod bodcyyngiadau o ran beth all tm unigol ei gyawni ac elly maen briodol cyeirio materion i

uwch reolwyr.

Felly maer rhan hon yn ystyried sut y gallai timau wneud hyn mewn ordd syn annog ymateb

(cadarnhaol?).

Ymarer 3: Adolygu ein gallu i ymateb

Rhan 1:Goynnwch ir cyranogwyr nodi eitem or Mesur/Rheoliadau/Cod Ymarer a allai od yn her iw

gyawni. Yna goynnir ir cyranogwyr adolygur mater mewn grwpiau ac ymateb ir cwestiynau

canlynol (gweler sleid 4).

Sleid 4: Dadansoddi ateb y tm

1. Beth sydd gennym yn ein tm ydd yn helpu i ymateb ir mater hwn?

2. Beth yddem nin gallu ei wneud el tm i ymateb ir mater hwn?

3. Beth yddai angen i ni ei wneud er mwyn gwybod a ydym wedi ymateb yn eeithiol ai peidio?

4. Sut yddem nin gallu gwneud pethaun well i ddenyddwyr gwasanaeth a goalwyr o

sabwynt y mater hwn?

Pwrpas yr ymarer hwn yw annog aelodaur tm i eddwl am yr holl bosibiliadau o ran gweithredu

cyn ystyried cyeirio mater ynglyn gweithredur Mesur i uwch reolwyr. Pan maen nhwn sicr eu bod

wedi gwneud popeth o ewn eu gallu, ewch i ran 2.

Rhan 2:

Maer rhan hon yn canolbwyntio ar y broses o adrodd i uwch reolwyr. Maen ymgais i nodi areriondenyddiol ydd yn hwyluso ymateb gan uwch reolwyr. Goynnir ir grwp (grwpiau) ysgriennur

canlynol ar siart troi (gweler sleid 5).

Sleid 5: Cyeirio materion i sylw uwch reolwyr

a) Rydym yn bryderus bod...............

b) Rydym wedi ceisio............................ i ymateb ir mater hwn

c) Ar sail ein casgliadau, credwn mair ateb ir mater hwn yw .........................

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Section 3: (40 minutes)

The limits o a team response

This section is an opportunity to review the work o this unit so ar and consider the link to

Additional Unit 4 Care coordination & planning: organisational responsibilities. There are alwaysgoing to be limits to what individual team can achieve and thereore it is appropriate to escalate

issues upwards.

This section thereore, looks at how teams may do this in a manner which encourages a

(positive?) response.

Exercise 3: Reviewing our abilities to respond

Part 1:Ask to participants to identiy an item rom the Measure/Regulations/Code o Practice which may

prove challenging to achieve. The participants are then asked in groups to review the issue and

respond to the ollowing questions (see slide 4).

Slide 4: Team solution analysis

1. What have we got in our team which will help respond to this issue?

2. What could we do as a team to respond to this issue?3. What would we have to do to know i we have responded eectively?

4. How could we make things better or service users and carers around this issue?

The purpose o this exercise is to encourage team members to exhaust their possibilities or

action beore they consider passing on an issue about implementation o the Measure to senior

managers. When they are certain they have done all they reasonably can, go to part 2.

Part 2:

This part is ocused on the process o reporting upwards. It is an attempt to identiy helpul

practices which will acilitate a response rom senior managers. The group(s) is/are asked to writeon ip chart the ollowing (see slide 5).

Slide 5:Escalatingissuesupwards

a) We are concerned that...............

b) We have tried............................ to respond to this issue

c) Based on our fndings, we believe the solution to this issue is............................

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Yna goynnir ir cyranogwyr ystyried cynllun ar gyer cyeirior mater hwn i uwch reolwyr. Goynnwch

ir cyranogwyr ystyried y canlynol:

1. At bwy yddech chin cyeirior cais hwn?

2. Mewn aint o amser yddech chin disgwyl ymateb?

3. Sut yddech chin monitro cynnydd ar y mater hwn?

Nodiadau ir hwylusydd: Gwnewch yn siwr bod copau or Cd Ymarer ar Rheoliadau ar gael ir

cyranogwyr eu hadolygu. Fel hwylusydd, rhagdybir y bydd gennych wybodaeth dda o gynnwys y

ddeddwriaeth, el bod modd i chi helpur cyranogwyr i nodi rhai materion cyredol.

Cwestiynau Beth ydych chin mynd iw wneud yn wahanol nawr?

Mae hon yn rhan bwysig or uned ac ni ddylid ei hosgoi. Bwriad yr unedau dysgu yw herio pobl iymrwymo i newid a gwella eu gwaith ar gyer cynllunio goal a thriniaeth a goynion eraill Mesur

Iechyd Meddwl (Cymru) 2010. Felly mae rhan or ymrwymiad hwn yn gydnabyddiaeth gyhoeddus or

hyn maen nhw wedi ei ddysgu, a pha gamau y gallan nhw eu cymryd yn syth i newid eu hymarer er

gwell. Goynnwch ir grwp am o leia un pwynt dysgu pwysig a beth maen nhwn bwriadu ei newid o

ganlyniad iddo.

Negeseuon a ddysgwyd

gwaithtmywrdylanwadpennafargreunewidmewnsefydliadauermwyncefnogiMesur

Iechyd Meddwl (Cymru) 2010

ymaetimaungallusicrhauarloeseddachreadigrwyddosydynnhwncaeleucefnogi

maeganarweinwyrtimaurlbwysigihelpuisbardunorarloeseddhwn

gallaigoruchwylioymarferfodynddulldefnyddiolwrthgynlluniogofalsynrhoipwyslaisar

wellhd yr unigolyn mewn cynlluniau goal a thriniaeth.


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Participants are then asked to consider a plan or escalating this issue. Ask participants to

consider the ollowing:

1. To whom would you pass this request?

2. In what timescale would you expect a response?

3. How would you monitor progress on this issue?

Notes or acilitator: Have copies o the Code o Practice and Regulations available or participants

to review. As a acilitator, it is understood that you will have a good knowledge o the content o

the legislation, so you may be able to help participants identiy some current issues.

Questions What are you going to do dierently now?

This is an important part o the unit and should not be avoided. The learning units are designed to

challenge people to make a commitment to change and improve their work or care and treatment

planning and other requirements o the Mental Health (Wales) Measure 2010. Thereore part

o this commitment is a public acknowledgement o what they think they have learned and what

immediate steps they can take to positively alter their practice. Ask the participants or at least

one signifcant learning point and what they plan to alter as a result.

Take home messages

teamworkingistheengineroomofchangeinorganisationstosupporttheMentalHealth

(Wales) Measure 2010

teamshavethescopetogenerateinnovationandcreativityifsosupported

leadersinteamshaveasignicantroleinhelpingunlockthisinnovation

practicesupervisionmaybeausefultoolindeliveringrecoveryorientatedcareplanningincare

and treatment planning.


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Tafen 1: Mesur Iechyd Meddwl (Cymru) 2010: ymateb y tm

ElenYmateb eich tm

hyd yma

Beth ywr canlyniad a ddymunir a sut

yddech yn dangos tystiolaeth ohono?

Cynnwys denyddwyr gwasanaeth:

bod yn rhan or broses o

gynllunio, datblygu a darparu

goal a thriniaeth i ddenyddwyr

gwasanaeth ir graddau llawna

posibl.

Cyathrebu clir:

Bod cyathrebu clir o ran iaitha diwylliant, gan od hyn yn

hanodol i sicrhau bod denyddwyr

gwasanaeth a goalwyr yn cael eu

cynnwys yn llawn ac o ddiri.

Cyathrebu clir:

Yng Nghymru mae cyathrebu

clir mewn perthynas chynnwys

denyddwyr gwasanaeth yn golyguy dylai gwasanaethau dwyieithog

(Cymraeg/Saesneg) od ar gael.

Cynlluniau goal a thriniaeth:

Dylair rhain od yn gynhwysawr,

yn holistaidd ac yn canolbwyntio

ar yr unigolyn.


Maer rhain yn gymesur ag angen

a risg.


Maer rhain yn integredig a

chydlynol.


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Handout 1: The Mental Health (Wales) Measure 2010: the team response

ElementYour team

response to date

What is your desired outcome and

how would you evidence it?

Service user involvement:

involved in the planning and

development and delivery o the

service users care and treatment

to the ullest extent possible.

Clear communication:

There is clear communication interms o language and culture,

as this is essential to ensure

service users and carers are truly

and ully involved.

Clear communication:

In Wales clear communication

or involvement means bilingual

(Welsh/English)servicesshouldbe available.

Care and treatment plans:

These are comprehensive,

holistic and person ocused.


These are proportionate to need

and risk.


These are integrated and

coordinated.


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Tafen 2: Datganiadau o Restr Wirior Mesur. *

Cyarwyddiadau: Cwblhewch y rhestr wirio hon naill ain unigol neu mewn grwpiau o aelodau tm.

Darllenwch bob datganiad a rhowch sgr i berormiad eich tm yn gyredinol (nid el unigolyn).Gallwch roi sgr ich tm ar radda o 1-10. 10 ywr sgr ucha ac maen dangos rhagoriaeth mewn

ymarer. Rhowch sylw arbennig ir testun sydd mewn print embolden trwm yn y cwestiynau.

Nid ydym yn gwneud

hyn yn dda iawn,

byddem yn gallu

gwella llawer

Rydym yn

gwneud hyn yn

dda iawn

1Maer cynlluniau goal yn seiliedig ar

gred ac ymarer syn hybu wellhd.1 2 3 4 5 6 7 8 9 10

2

Fel cydlynwyr goal, mae gennym

ynediad at, ac rydym yn derbyn

goruchwyliaeth glinigol/ymarer el

mater o dren.

1 2 3 4 5 6 7 8 9 10

3Mae gennym ynediad at hyorddiant

parhaus a denyddiol ar gyer ein rl.1 2 3 4 5 6 7 8 9 10

4

Mae ein holl gynlluniau goal yncynnwys gwybodaeth am sgiliau,

cryderau a dyheadau denyddwyr

gwasanaeth.

1 2 3 4 5 6 7 8 9 10

5

Fel cydlynwyr goal, rydym yn cael

goruchwyliaeth reolaidd o ran llwyth

achos.

1 2 3 4 5 6 7 8 9 10

6

Rydym yn gweithion agos gyda phob

goalwr gan eu bod yn rhan bwysig

or pecyn cynllun goal.

1 2 3 4 5 6 7 8 9 10

7

Rydym bob amser yn sicrhau ein

bod yn gwybod pa iaith sydd orau

gan y denyddiwr gwasanaeth ei

ddenyddio wrth gydweithio.

1 2 3 4 5 6 7 8 9 10

8Fel cydlynwyr goal rydym wedi cael

ein hyorddin briodol ar gyer y rl.1 2 3 4 5 6 7 8 9 10

9

Rydym yn gweithion agos gydag

asiantaethau partner ac yn eu

cynnwys yn llawn wrth adolygu

cynlluniau goal.

1 2 3 4 5 6 7 8 9 10


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Handout 2: Statements rom the Measure Checklist.*

Instructions: Complete this checklist either individually or in groups o team members.

Read each statement and rate the perormance o your team as a whole (not isolated individuals).Score your team on the 1 10 scale with 10 representing the highest score and a demonstration

o excellence in practice. Pay particular attention to the Bold text in the questions.

We dont do this

very well, we could

improve greatly

We do this

very well

1

Care plans are based on a belie

and practice which promotes

recovery.

1 2 3 4 5 6 7 8 9 10

2

As care coordinators, we routinely

have access to, and receive clinical/

practice supervision.

1 2 3 4 5 6 7 8 9 10

3We have access to on-going and

helpul training or our role.

1 2 3 4 5 6 7 8 9 10

4

All our care plans include

inormation about service users

skills, strengths and aspirations.

1 2 3 4 5 6 7 8 9 10

5As care coordinators, we regularly

receive caseload supervision.1 2 3 4 5 6 7 8 9 10

6

We work closely with all carers as

they are an important part o the

care plan package.

1 2 3 4 5 6 7 8 9 10

7

We make a point oalways clariyingthe language a person eels most

comortable using when working

together.

1 2 3 4 5 6 7 8 9 10

8As care coordinators we are

appropriatelytrained or the role.1 2 3 4 5 6 7 8 9 10

9

We work closely with other partner

agencies and ully involve them in

care plan reviews.

1 2 3 4 5 6 7 8 9 10


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Nid ydym yn gwneud

hyn yn dda iawn,

byddem yn gallu

gwella llawer

Rydym yn

gwneud hyn yn

dda iawn

10

Mae pob cynllun goal yn

seiliedig ar ganlyniadau/nodau y

cytunwyd arnynt gydar denyddiwr

gwasanaeth.

1 2 3 4 5 6 7 8 9 10

11

Fel tm rydym yn casglu data am

anghenion na ddiwallwyd el mater

o dren ac yn ei gyeirio i sylw ein

rheolwyr.

1 2 3 4 5 6 7 8 9 10

12

Mae cynlluniau goal bob amser yn

adlewyrchu ystod eang o anghenion

iechyd a chymdeithasol a chryderau

pobl.

1 2 3 4 5 6 7 8 9 10

13

Fel tm rydym yn parchu anghenion

diwylliannol ein denyddwyr

gwasanaeth ac yn cydnabod bod lle

arbennig ir iaith Gymraeg yn hyn.

1 2 3 4 5 6 7 8 9 10

14

Rydym bob amser yn darparu copau

or cynllun goal i ddenyddwyr

gwasanaeth.

1 2 3 4 5 6 7 8 9 10

15

Mae pob denyddiwr gwasanaeth yn

derbyn copi o lythyr dod ac achos

i ben.

1 2 3 4 5 6 7 8 9 10

16

Mae denyddwyr gwasanaeth a

goalwyr yn bartneriaid pwysig yn ein

dull o gynllunio a darparu goal.

1 2 3 4 5 6 7 8 9 10

* Maer radda hon yn seiliedig ar syniad yn Siar ter Iechyd Meddwl Oedolion Caerdydd a Bro Morgannwg. Rydymyn ddiolchgar i Dave Semmens, Simon Mudie, Gwyneth Statham au cydweithwyr am roi eu caniatd i ni addasu eu

gwaith.

Nodwch nad oes unrhyw nodweddion seicometrig yn gysylltiedig r graddeydd hyn, eu hunig wriad yw annog

traodaeth rhwng y cyranogwyr.


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We dont do this

very well, we could

improve greatly

We do this

very well

10

All care plans are based on agreed

outcomes/goals with the service

user.

1 2 3 4 5 6 7 8 9 10

11

As a team we routinely collect unmet

needs data and pass it on to our

managers.

1 2 3 4 5 6 7 8 9 10

12

Care plans always reect the wide

range o health and social needs

and strengths o people.

1 2 3 4 5 6 7 8 9 10

13

As a team we respond to the cultural

needs o our service users and

recognize a special place o the

Welsh language in this.

1 2 3 4 5 6 7 8 9 10

14We always provide copies o the care

plan or service users.1 2 3 4 5 6 7 8 9 10

15All service users receive a copy o a

discharge letter.

1 2 3 4 5 6 7 8 9 10

16

Service users and carers are

important partners in our approach

to care planning and delivery.

1 2 3 4 5 6 7 8 9 10

* This scale was based on an idea contained in the Cardi & Vale o Glamorgan Charter or Adult Mental Health.We are grateul to Dave Semmens, Simon Mudie, Gwyneth Statham and their colleagues or providing us with

permission to adapt their work.

Please note there are no psychometric properties associated with these scales, they are intended solely to generate

discussion with participants.


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Tafen 2: Datganiadau o restr wirior Mesur grid ymatebion

Handout 2: Statements rom the Measure checklist response grid

109

8

7

6

5

4

3

2

1

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Cwestiynau/Question

Ymatebion/R

esponses

Rhowch x i ddangos eich sgr wrth ymateb i bob cwestiwn. Ar l cwblhaur grid dylech od

16 o arciau x ar draws y grid. Cysylltwch bob x trwy dynnu llinell syth rhyngddynt.

Nodwch lle mae sgr uchel (8+), lle mae sgr canolig (4-7) a lle mae sgr isel (1-3). Ar l

cwblhau hyn denyddiwch y gridiau isod i edrych yn anylach ar eich sgoriau.

For each question put an x in the corresponding response score. On completion o the grid

you should have 16 x marks across the grid. Join each x with a straight line

between them.

Make a note o where you have scored high (8+) where you have mid range scores 4-7

and where you have scored low (1-3). On completion use the grids below to look more

deeply at your scores.


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Maer gridiau canlynol yn cynnwys gwybodaeth am yr is-raddeydd o ewn rhestr wirior 16

eitem a gaodd eu sgorio gennych. Mae rhiaur cwestiynau yn y rhes isa ac maer sgoriau ar

yr ochr chwith. Trosglwyddwch eich sgr ar gyer pob eitem ar y gridiau is-radda.

The ollowing grids contain inormation on the subscales within the 16 item checklist you

have completed. The question numbers are contained on the bottom row and the scores are

on the let hand side. Transer your score or each item into the subscale grids.

Tafen 2: Datganiadau o restr wirior Mesur grid is-radda

Handout 2: Statements rom the Measure checklist subscale grids

10

9

8

7

6

5

4

3

2

1

4 7 9 10 14 15 16

10

9

8

7

6

5

4

3

2

1

1 3 6 11 12

10

9

8

7

6

5

4

3

2

1

2 3 5 8

Is-radda: Cynnwys Is-radda: Holistaidd Is-radda: Cenogi

Subscale: Involvement Subscale: Holistic Subscale: Support

Documents

Additional Unit 3: Leadership and team development