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Jane HartCentre for Learning & Performance Technologies
Internet Time Alliance
10 steps for working smarter with social media
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Social Business ConsultantCentre for Learning & Performance Technologies
Principal , Internet Time Alliance
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QuestionHow do YOU think you can help
your organisation work smarter
using social media?
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Workplace Learning is changing
LEARNING is not the end goal; but a means to an end
It’s about PERFORMANCE;people doing their jobs (better)
Remember
In fact, it’s all about WORKING SMARTER
"Working smarter is the key to sustainability and continuous improvement. The
accelerating rate of change forces everyone in every organization to make
a choice: learn while you work or become obsolete.
Jay Cross, Internet Time Alliance, 2010
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0
Raising awarenessto develop
self-sufficiencywith SoME
Using SoMeto solve business problems
Embedding SoMe in the organisation
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Raise awareness of the potential of SoMe for working/learning
1
Finding things on the Social Web Keeping up to datewith new content on
the Social Web
Building a trusted network
of colleagues
Communicatingwith colleagues
Sharing resources, ideas and experiences with colleagues
Collaboratingwith colleagues
Improving personal and
teamproductivity
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Raise awareness of the potential of SoMe for working/learning
Help with Personal Knowledge Management
2
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How to deal with information overload
How to locate appropriate resources
How to build a Personal Knowledge Network
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Raise awareness of the potential of SoMe for working/learning
Help with Personal Knowledge Management
Develop team collaboration skills
3
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QuestionHow would these 3 steps
to building awareness and skillsbe received
in YOUR organisation?
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Raise awareness of the potential of SoMe for working/learning
Help with Personal Knowledge Management
Develop team collaboration skills
Help establish and sustain Communities of Practice
4
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Raise awareness of the potential of SoMe for working/learning
Help with Personal Knowledge Management
Develop team collaboration skills
Help establish and sustain Communities of Practice
Use social media within your Performance Consulting services
5
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"Training should only be done in cases where the
other barriers to performance have been
addressed.“ Harold Jarche
A collaborative approach to
working brought about
significant productivity
improvements
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Raise awareness of the potential of SoMe for working/learning
Help with Personal Knowledge Management
Develop team collaboration skills
Help people design and build their own solutions
6
Help establish and sustain Communities of Practice
Use social media within your Performance Consulting services
A collaborative approach to
working brought about
improvements in sales and
customer sats – and reduced the
need for costly training
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Raise awareness of the potential of SoMe for working/learning
Help with Personal Knowledge Management
Develop team collaboration skills
Help teams design and build their own solutions
Help teams build social resources together
7
Help establish and sustain Communities of Practice
Use social media within your Performance Consulting services
A collaborative approach to
resource building and sharing
brings improved retention rates,
more motivated employees
as well as cost savings
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QuestionHow ready are your people to
build their own resourcesYOUR organisation?
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Raise awareness of the potential of SoMe for working/learning
Help with Personal Knowledge Management
Develop team collaboration skills
Help teams design and build their own solutions
Help teams build social resources together
Build Communities of Learners into formal approaches
8
Help establish and sustain Communities of Practice
Use social media within your Performance Consulting services
From a Community of Learnersto Community of Practice
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Raise awareness of the potential of SoMe for working/learning
Help with Personal Knowledge Management
Develop team collaboration skills
Help teams design and build their own solutions
Help teams build social resources together
Integrate learning into workflow and workflow systems
9
Help establish and sustain Communities of Practice
Use social media within your Performance Consulting services
Build Communities of Learners into formal approaches
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Embedding formal learning in the workflow means working = learning
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Raise awareness of the potential of SoMe for working/learning
Help with Personal Knowledge Management
Develop team collaboration skills
Help teams design and build their own solutions
Help teams build social resources together
Integrate learning into workflow and workflow systems
10
Help establish and sustain Communities of Practice
Lead by exampleUse social media within your Performance Consulting services
Build Communities of Learners into formal approaches
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Part 1: The theory
Part 2 The practice –30 ways for using social media to work and learn smarter PLUS access to online version
www.C4LPT.co.uk/handbook
10% discount for L&SG www.bit.ly/slhlsg
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www.C4LPT.co.uk/community.html
Contact
Twitter: @C4LPTFacebook: www.facebook.com/C4LPT
ITAwww.InternetTimeAlliance.com
Slides and script here:www.C4LPT.co.uk/10steps
