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This presentation compares the open source product Alfresco Enterprise Content Management... in its two forms. Labs (FREE), and Enterprise (PAID). The 10 questions asked and answered are: 1. What Products are in Enterprise and Labs? 2. What Functionality is in Enterprise and Labs? 3. What QA is done on Enterprise and Labs? 4. What License for Enterprise and Labs? 5. What is the Business Model for Enterprise and Labs? 6. What SLA’s are there for Enterprise and Labs? 7. How do I get Fixes/Maintenance for Enterprise and Labs? 8. What is the Enterprise Subscription? 9. What is Alfresco Network? 10. What Scalability and High-Availability Support is There?
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Dr. Ian Howells
CMO Alfresco
May 2009
Alfresco Labs & Alfresco Enterprise
AgendaAgenda
● Alfresco
● Open Source Business Models
● Alfresco Business Model
● Building a Stronger Open Source Product
● Principles
● Top Ten Questions
● Resources
The Goal of AlfrescoThe Goal of Alfresco
To Become the Most Ubiquitous, Widely-Used ECM System
ChoiceChoice
● Stack
● Service Level Agreement
● Fair Pricing for SLA
● 1/10th Cost of Traditional ECM
Labs and EnterpriseLabs and Enterprise
Want Both to be Successful
Save:Time, Staff, MoneyInsurance
Red HatRed Hat
MySQLMySQL
SugarCRMSugarCRM
AlfrescoAlfresco
Principles 3.1Principles 3.1
● http://newton.typepad.com/content/2009/03/building-a-stronger-open-source-product.html
● No Lock-in to Enterprise
● Offer Commercial Service Level Agreements
● Enterprise Customers Receive Fixes as Priority
● Extensions and Integrations to Proprietary Produsts are part of Enterprise
● Extensions to Ubuiquitous proprietary systems – Windows, Office – are in Labs
● Extensions to Manage or Monitor highly-scalable or highly Available Systems are part of Enterprise
1. What Products are in Enterprise and Labs
1. What Products are in Enterprise and Labs
● Document Management
● Web Content Management
● Collaboration
● Records Management
● Email Archiving
● Kofax Integration
● Document Management
● Web Content Management
● Collaboration
● Records Management
● Email Archiving
2. What Functionality is in Enterprise and Labs
2. What Functionality is in Enterprise and Labs
● Version Functionality
● Stable Functionality
● Stable Build
● Version Functionality
● Latest Functionality
● Periodic Build
● Daily Build
3. What QA is done on Enterprise and Labs
3. What QA is done on Enterprise and Labs
● 2,800 tests
● 13 Alfresco QA Engineers
● Multiple Stacks
● Open Source and Enterprise Stacks
● QA
● Bug fixes
● Stability
● Scalability
● High Availabilty
● Security
● Basic Periodic Testing for "Final"
● Open Source Stack Only
● No QA
● Scalability
● High Availabilty
● Security
4. What License for Enterprise and Labs
4. What License for Enterprise and Labs
● Commercial License
● SLA Based
● GPL
5. What is the Business Model for Enterprise and Labs
5. What is the Business Model for Enterprise and Labs
● Fair Usage
● CPU Based
● Not Cores
● No Per User
● OEM
● Free
● (GPL Restrictions on Distribution)
AlfrescoAlfresco
● All Products in One Subscription● Document Management, Collaboration and Web Content Management, Records
Management, Image Management
● All Components included● BPM, Workflow, Transformation …
● No CAL’s
● No Extra for different Client
● CPU based
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6. What SLA’s are there for Enterprise and Labs
6. What SLA’s are there for Enterprise and Labs
● Alfresco SLA ● No Alfresco SLA
● Forums
7. How do I get Fixes/Maintenance for Enterprise and Labs
7. How do I get Fixes/Maintenance for Enterprise and Labs
● Commercial SLA
● Fixes distributed to Subscribers
● Maintenance
● No Fixes Distributed Between Releases
8. What is the Enterprise Subscription
8. What is the Enterprise Subscription
9. What is Alfresco Network9. What is Alfresco Network
● Customer Spaces
● Ticket Support
● Product Updates
● Knowledge Base
● Enterprise Fixes
● Heartbeat and Monitoring
● Soon:● Proactive support● Categorized Download
Directory● Environmental Data
Platform
10. What Scalability and High-Availability Support is There
10. What Scalability and High-Availability Support is There
● Scalability Testing
● High-Availability Cluster Testing
● Easy Clustering
● System Monitoring
● Deployment and Provisioning Automation
● None
Try AlfrescoTry Alfresco
Top ResourcesTop Resources
Dramatically Lower CostDramatically Lower Cost
24
● Total Cost of Ownership analysis
● Based on publicly available pricing
● Savings of 89%of the cost of SharePoint & up to 96% of the cost of other ECM solutions by using Alfresco
● Demystify some of the complexity around current proprietary ECM pricing
● http://www.alfresco.com/products/whitepapers/
SummarySummary
● We want t be the most Ubuiquitious ECM System
● Choice● Stack● SLA
● Fair Pricing
● Commercial Organizations in Production will Need Enterprise
● Otherwise No Life Insurance
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