Dr. Ian Howells

CMO Alfresco

May 2009

Alfresco Labs & Alfresco Enterprise

AgendaAgenda

● Alfresco

● Open Source Business Models

● Alfresco Business Model

● Building a Stronger Open Source Product

● Principles

● Top Ten Questions

● Resources

The Goal of AlfrescoThe Goal of Alfresco

To Become the Most Ubiquitous, Widely-Used ECM System

ChoiceChoice

● Stack

● Service Level Agreement

● Fair Pricing for SLA

● 1/10th Cost of Traditional ECM

Labs and EnterpriseLabs and Enterprise

Want Both to be Successful

Save:Time, Staff, MoneyInsurance

Red HatRed Hat

MySQLMySQL

SugarCRMSugarCRM

AlfrescoAlfresco

Principles 3.1Principles 3.1

● http://newton.typepad.com/content/2009/03/building-a-stronger-open-source-product.html

● No Lock-in to Enterprise

● Offer Commercial Service Level Agreements

● Enterprise Customers Receive Fixes as Priority

● Extensions and Integrations to Proprietary Produsts are part of Enterprise

● Extensions to Ubuiquitous proprietary systems – Windows, Office – are in Labs

● Extensions to Manage or Monitor highly-scalable or highly Available Systems are part of Enterprise

1. What Products are in Enterprise and Labs

1. What Products are in Enterprise and Labs

● Document Management

● Web Content Management

● Collaboration

● Records Management

● Email Archiving

● Kofax Integration

● Document Management

● Web Content Management

● Collaboration

● Records Management

● Email Archiving

2. What Functionality is in Enterprise and Labs

2. What Functionality is in Enterprise and Labs

● Version Functionality

● Stable Functionality

● Stable Build

● Version Functionality

● Latest Functionality

● Periodic Build

● Daily Build

3. What QA is done on Enterprise and Labs

3. What QA is done on Enterprise and Labs

● 2,800 tests

● 13 Alfresco QA Engineers

● Multiple Stacks

● Open Source and Enterprise Stacks

● QA

● Bug fixes

● Stability

● Scalability

● High Availabilty

● Security

● Basic Periodic Testing for "Final"

● Open Source Stack Only

● No QA

● Scalability

● High Availabilty

● Security

4. What License for Enterprise and Labs

4. What License for Enterprise and Labs

● Commercial License

● SLA Based

● GPL

5. What is the Business Model for Enterprise and Labs

5. What is the Business Model for Enterprise and Labs

● Fair Usage

● CPU Based

● Not Cores

● No Per User

● OEM

● Free

● (GPL Restrictions on Distribution)

AlfrescoAlfresco

● All Products in One Subscription● Document Management, Collaboration and Web Content Management, Records

Management, Image Management

● All Components included● BPM, Workflow, Transformation …

● No CAL’s

● No Extra for different Client

● CPU based

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6. What SLA’s are there for Enterprise and Labs

6. What SLA’s are there for Enterprise and Labs

● Alfresco SLA ● No Alfresco SLA

● Forums

7. How do I get Fixes/Maintenance for Enterprise and Labs

7. How do I get Fixes/Maintenance for Enterprise and Labs

● Commercial SLA

● Fixes distributed to Subscribers

● Maintenance

● No Fixes Distributed Between Releases

8. What is the Enterprise Subscription

8. What is the Enterprise Subscription

9. What is Alfresco Network9. What is Alfresco Network

● Customer Spaces

● Ticket Support

● Product Updates

● Knowledge Base

● Enterprise Fixes

● Heartbeat and Monitoring

● Soon:● Proactive support● Categorized Download

Directory● Environmental Data

Platform

10. What Scalability and High-Availability Support is There

10. What Scalability and High-Availability Support is There

● Scalability Testing

● High-Availability Cluster Testing

● Easy Clustering

● System Monitoring

● Deployment and Provisioning Automation

● None

Try AlfrescoTry Alfresco

Top ResourcesTop Resources

Dramatically Lower CostDramatically Lower Cost

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● Total Cost of Ownership analysis

● Based on publicly available pricing

● Savings of 89%of the cost of SharePoint & up to 96% of the cost of other ECM solutions by using Alfresco

● Demystify some of the complexity around current proprietary ECM pricing

● http://www.alfresco.com/products/whitepapers/

SummarySummary

● We want t be the most Ubuiquitious ECM System

● Choice● Stack● SLA

● Fair Pricing

● Commercial Organizations in Production will Need Enterprise

● Otherwise No Life Insurance