School Area Leaders, Knox County Schoolsdocs.schoolnutrition.org/meetingsandevents/anc2013... ·...

Amber Anderson, Kristin Dewine, Brett Foster

School Area Leaders, Knox County Schools

Process Management

Special Projects

Marketing

Breakdown of Stakeholders

Areas of Specialty

Career Day Video:

http://www.youtube.com/watch?v=TdqRqRXeS‐Q

What is a Key Performance Indicator?

Measure that provides administration with the most important performance information to enable them or their stakeholders to understand the performance level of the organization 

How to develop Key Performance Indicators:

1. Analyze mission/vision of your organization2. Identify all your stakeholders3. Define your goals

*To measure progress toward your goals, Key Performance Indicators are then developed

Key Performance Indicators must:

Reflect the organization’s goals Be key to the organization’s success Be quantifiable (measurable)

SMART goals

Specific, Measurable, Attainable, Realistic, Timely

USDA Reimbursement Growth

0

10000

20000

30000

40000

50000

60000

70000

80000

90000

100000

Aug Sept Oct Nov Dec Jan Feb March April May YearTotal

$

USDA Reimbursement Growth(based on daily average)

2010‐2011

2011‐2012

2012‐2013

Serving Days10‐11 11‐12 12‐13

Aug 10 12 13Sept 21 20 18Oct 19 19 21Nov 18 19 18Dec 12 16 14Jan 14 16 15Feb 19 20 19March 18 16 16April 19 19 21May 17 17 16Year Total 167 174 171

11250000.00

12000000.00

12750000.00

13500000.00

14250000.00

15000000.00

15750000.00

Year Total

$

USDA Reimbursement Growth Yearly Total

2010‐2011

2011‐2012

2012‐2013

Average Health Score = 95.67% Assesses efficacy of HACCP; 1st score, not adjusted

Knox County Schools NutritionHealth Scores

Below 90

90‐95

96‐100

Employee Turnover, Then (Nov 2012)

Career change

Family circumstance

Retirement

Health issues

Job abandonment

Salary advancement

Return to school

Termination

Other

• Employee turnover rate since 7/1/12 is 4.87%• Projection for May 2013 is 12.78% based on 

current data.

Employee Turnover, Now (May 2013)

Career change

Family circumstance

Retirement

Health issues

Job abandonment

Salary advancement

Return to school

Termination

Other

Employee turnover rate since 7/1/12 is 11.26%

Inventory Turnover Rate Activity

Evaluation/Incentive Tool Inventory turnover rate Average health score  Labor cost percentage Food cost percentage

Menu Creation

Nutritional Analysis

Farm to School

Fresh Fruit and Vegetable Program

Breakfast in the Classroom

Allied Organizations

Going Green 

Expanding Breakfast Service

Engaging the Stakeholders  

Focus on holidays and special events▪ Breast Cancer Awareness▪ Mango Gelato during Hispanic Heritage Month▪ “Educational Snack” on President’s Day

Focus marketing and menu efforts                    on reimbursable meals 

Brand Recognition

“Mystery Meat”▪ Use national and local brands featured in restaurants

▪ Brand logos added to web page and menu

Did you know??? ▪ Facts that reveal quality▪ Overcome Myths

Develop House Brands

Develop House Brands

▪ Create Menu Items

▪ Develop Logos and Signage

▪ Branded Serving Containers ▪Boxes▪Paper and Wrappers▪Cups

Brand Introduction (Lead in Brand)

Knox News Sentinel Video▪ http://www.knoxnews.com/videos/detail/healthy‐pizzas‐for‐knox‐county‐schools

Knox County Shopper‐News▪Miracle Makers – “A Long Way from Mystery Meat”▪ “Pizza is a healthy food choice…when it is made Knox County’s Way”

Questions????

We’ve got answers!