My HR Experience

Reflections From Internship

My Journey at Carolinas HealthCare SystemLaTavia McQueen

8/18/2015 2

About Me

8/18/2015 3

Family

8/18/2015 4

My Journey at CHS• July 8- August 21• Grand total of 6 weeks and 2 days

8/18/2015 5

What I Learned

8/18/2015 6

• Proofreading, Proofreading, and PROOFREADING

• Reviewing and researching terminology• How important it is to Plan. Partner. Participate.

Your Health and Retirement

8/18/2015 7

New Teammate Portal• Whiteboarding• Taxonomy• New Teammate Handbook• Website Design

8/18/2015 8

New Teammate Portal Design

8/18/2015 9

New Teammate Portal Design

8/18/2015 10

New Teammate Portal Design

8/18/2015 11

Careers Page

8/18/2015 12

Research Projects

8/18/2015 13

MillennialsMinorities

Nurses

Talent Acquisition Approach

8/18/2015 14

What are Millennials?

Millennials are continuous learners, team players, collaborators, optimistic, achievement oriented, socially conscious and highly educated. – Kenan Flagler School of Business

UNC Chapel Hill

8/18/2015 15

Benefits

Collaboration

Work-life Balance

Coaching & Validation

Fulfilling & Meaningful Career

What Do We Want?

8/18/2015 16

Recruiting Minorities…

• Use marketing materials to showcase diversity and inclusion

• Visit career fairs in minority communities and colleges• Develop a relationship with organizations that cater to

minorities

8/18/2015 17… in Nursing

New Graduates• Develop competitive scholarships and tuition forgiveness

programs• Join advisory boards of minority nursing schools and programs• Offer special on-site interviews at minority schools

• Use marketing materials to advertise additional benefits and appeal to families

• Offer sign-on bonuses for important positions

• Sponsor a mentoring program in high schools and middle schools that focuses on potential nursing majors

Mid Career

Future Nurses

8/18/2015 18

Employer Brand

8/18/2015 19

Who We Are…

Carolinas HealthCare System is an award winning healthcare system that offers premium care to people in the Carolinas.

19

8/18/2015 20

Core ValuesCaring

CommitmentIntegrityTeamwork

8/18/2015 21

I Suggest…

• Use internal communications and marketing materials for external use

• Align with other nationally known organizations

• Apply Core Values to a teammate point-of-view (not just patient care)

8/18/2015 22

One Experience Behaviors

Caring Commitment

Integrity Teamwork

8/18/2015 23Branding Agencies

Our CompetitorsCardinal HealthOhioHealthCleveland ClinicSusan G. Komen

Finish LineBelkLowe’s Scripps Network

8/18/2015 24

Local Agencies Cardinal Innovations Healthcare SolutionsCarolinas HealthCare System Levine Cancer Institute Levine Children’s Hospital Presbyterian HospitalsParkview HealthProvidence Hospitals Roper St Francis HospitalsStanly Regional Medical Center Wesley Long Community Hospital

8/18/2015 25

8/18/2015 26

Please Know…

8/18/2015 27