Business etiquettes roby

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BUSINESS ETIQUETTES

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WHAT IS ETIQUETTE?

“The decorum which enables people to excel and succeed in today’s corporate culture."

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WHY ETIQUETTES .. ?

Global workforce

International clients

Joint ventures

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INNER CORE

Appearance become direct

Attitudes reflections of

Behaviors of employees company and brand.

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Forms Of Business Etiquette

Meeting etiquette

Wardrobe etiquette

Dinning etiquette

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Business Professional Attire

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MEETING ETIQUETTE

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Art of grooming

Clothing and accessories suitable for different occasions-footwear , makeup, hair care, skin care.

Personal hygiene

Dress for the occasion and the time of the day

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WHAT IS TOO.. CASUAL?

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Art of greeting

EYE CONTACT

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SOCIAL GAZE

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INTIMATE GAZE

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Style of greeting- a handshake, a namaste, a bow

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Palm Power

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AGGRESSIVE VS TAKING CONTROL

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DON’T TRUST VS POLITICIAN

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WEAK CHARACTER VS TOUGH GUY

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PERFECT HANDSHAKE

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INTRO

Introducing oneself

Introducing accompanying colleagues to clients and vice versa

Addressing a client or customer

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Dining

When invited as a guest

Art of ordering a meal or dish off the menu

Table seating

Wines

Art of summoning a waitperson

Art of tipping

Thanking

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NOW WHAT IS ETIQUETTE

A BIT OF FLEXIBILTY

AND

ADAPTATION TOWARDS OTHER CULTURES

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▪Handling foreigners with ease▪Awareness of the common customs and social graces▪Subjects to be aware of but avoid discussing▪Discussing local customs appropriately

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When someone asked me how to be rude to his

mother-in-law without getting caught , I replied that the only way to do that is by keeping extremely POLITE.

- miss manners

THAT’S ALL ETIQUETTES

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PERSONALITY DEVELOPMENT

PHYSICA

L

SOCIALOGICAL

PSYCHOLOGIAL SP

IRITUAL

PERSONALITY

DEVELOPMENT

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HOLISTIC DEVELOPMENT

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THANK YOU

A.ROBERT MARIA VINCENT