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User Guide Step-by-Step Guide – Version 2.0 – Dec’16
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 2
Table of Contents
Introduction …………………………………………………………….…… Page 3
Before getting started …………………………………………………. Page 6
Where do I get started? …………………………………………….... Page 7
Company’s Profile ……………….…………………………………….… Page 9
Attendance ………………………..………………………………………… Page 12
Multi-Branches or Departments………………………………….. Page 13
Employees …………………………………………………………………… Page 14
Reports ………………………………………………………………………... Page 17
Adjust ………………………………………………………………………….. Page 26
The Employees’ Application ……………………………………….. Page 27
Activating the Application ………………………………………..… Page 30
Employee Application Overview ……………………………..…. Page 32
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 3
Introduction
What is “Where’s My Staff” Application?
“Where’s My Staff” is actually two applications in one, where the first is an
attendance recording application that works through NFC technology that
we currently find in mobile phones; and the second is a location detector
based on GPS technology and is used to locate the positions of employees
who work outside the company’s premises.
Which mobile phones can run the application?
“Where’s My Staff” in fact supports all mobile phones operating on Android
4.0 systems or later and all operating mobile phones on IOS 8.0 or later. It’s
also noteworthy that the application automatically switches to QR technique
when using mobile phones that do not support the NFC technique.
What is NFC technique?
NFC stands for Near Field Communication which is a technique that enables
devices (like mobile phones and NFC tags) to communicate without any
physical contact at near distances. This particular technique operates within a
frequency of 13.56 MHZ. Tapping the mobile phone upon the paying
machine is amongst the widely known and used purposes of NFC technique.
Not to mention that this technique enables mobile phones to exchange
information through osculation or “Android Beam”.
What is QR technique?
QR technique or what so called “Quick Response Code” is a code that
somewhat resembles the regular Barcode that comes in a squared shape or
two dimensional shapes. Any mobile’s camera is able to detect this code and
decode it as well.
Tip:
Review list of
mobile phones
supporting NFC
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 4
What is GPS technique?
The GPS technique or the Global Position System is a technique that already
exists in all the smart phones, its primary task is to detect the location of the
phones through satellites or transmitter towers by telecommunication
providers.
Where can I get the NFC tag?
You can purchase the NFC tag from the applications official website
www.whereismystaff.com/buy_NFCor from any specialized store, it must be
noted that tag’s characteristics should be as follow:
Mifare®Ultralight
What are the characteristics of the NFC tag by
“Where’s My Staff”?
The exterior specifications of the NFC tag:
It is made up of PVC material that insulates the chips from external
factors
The back side of the tag is actually an adhesive material made by 3M
Company. It has a very high tolerant capacity and defies the external
factors
The front side of the tag is designed in such a modern and elegant
way that makes it suitable to be placed anywhere and has a QR code
It comes in different sizes:
o Rectangular 8.5cm X 5.4cm
o Rectangular 4.25cm X 2.7cm
o Circular of diameter 2.5cm
The thickness of the chip is approximately 1mm
The technical specifications of the NFC tag
Mifare Ultralight
13.56 MHZ contactless smart card
ISO/IEC 14443 Type A
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 5
How does “Where’s My Staff” operate?
Control the attendance and working hours within the company
In this very case, where’s my staff works through passing each mobile phone
onto the NFC tag placed inside the company upon arriving and upon leaving
the company. This NFC tag is regarded as the company’s unique code where
the employees can only register their attendance by passing their mobiles
phones onto this tag. As soon as the application captures the company’s
unique code it will automatically save the date and the time, then sends
these data to the admin’s account via Internet. Yet, if the employee’s mobile
phone is not connected to the Internet, the data will be safely saved -thanks
to cloud storage, we can work anywhere and anytime- until it is connected
to the Internet later on and then it sends them to the admin’s account.
The same process takes place if the mobile phones used don’t support NFC
technique, however instead of passing the mobile phones onto the tag you
simply direct the phone’s camera to the QR code found on the tag.
Control the attendance and working hours outside the company
“Where’s My Staff” works in this case through the GPS technique where each
employee clicks on the “check in” button in the application upon their arrival
and then on “check out” when they leave their location.
Note: According to our privacy policy, employees should click on “check in”
and “check out” in order to track them.
Tip:
You can
download the
Quick start
Guide
Tip:
Review the Full
Privacy Policy
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 6
Before getting started
To use the application as an attendance and work control system inside the
company you will need to:
I. Create an admin account for your company or organization on the
official website of the application www.whereismystaff.com
II. Have an NFC tag attached inside of your company, onto which the
employees must pass their phones to register the time of their
attendance and that of their departure
III. Download the application onto the employees’ phones from Google
Store or App Store so that they convert their phones to unique
identification cards
To use the application as an attendance and work control system outside the
company you will need to:
I. Create an admin account for your company or organization on the
official website of the application www.whereismystaff.com
II. Download the application onto the employees’ phones from Google
Store Real-Time | Normal or App Store Real-Time | Normal so that
they convert their phones to unique identification and tracking cards
To use the application as an attendance and work control system outside
and inside the company at the same time you will need to:
I. Create an admin account for your company or organization on the
official website of the application www.whereismystaff.com
II. Have an NFC tag attached inside of your company, onto which the
employees must pass their phones to register the time of their
attendance and that of their departure
III. Download the application onto the employees’ phones from Google
Store Real-Time | Normal or App Store Real-Time | Normal so that
they convert their phones to unique identification and tracking cards
Tip:
“Normal” means
Non-continuous
geo-location.
“Real-Time”
means
Continuous geo-
location.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 7
Where do I get started?
To start using “Where’s My Staff” application all you’ve got to do is follow
these simple steps:
Create an admin’s account for your organization or company
The admin’s account is set to be the primary account through which you can
add, trace or follow up, save and edit all sorts of information you gathered
about the employees. You might as well request different kinds of reports
and monitor the attendance and track in real time the working hours of the
employees. In order to create the admin’s account you should:
I. Go to the following link http://www.whereismystaff.com/register.php or
click on register found in the home page of the application’s website.
II. After selecting your most appropriate option, you should fill in the
following information. All fields are required.
Field’s Name Description
Company’s
Name
The name of your company or organization. This name
will appear in all reports and you may adjust it later on
in Profile.
Company’s
Domain
The type of activities your company carries on. You can
choose from the list.
Username The name of the user used to log into the admin’s
account. It may contain letters and numbers and it
doesn’t matter if they are capital or small letters.
E-mail The electronic mail to which you will be sent a
verification code in order to activate the account.
Password Choose a password for the admin’s account. It may
consist of letters, numbers and characters. In case you
forgot your password, you may click on “forgot
password?” in the home page where you entered your
E-mail so that you’d be sent a code to reset your
password. You may, at any time, change your password
in Profile.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 8
Password
again
Enter the password again for confirmation
After successfully entering all information click on “Register” and you will be
sent an activation code to the E-mail address you previously entered. In case
you didn’t get the mail kindly check your Junk Mail.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 9
Company’s Profile
Start by entering the company’s name whichever the way you wish it
appear in reports
Enter the E-mail address with which you can subscribe and renew
your plan, and to refer to support tickets
Enter the phone and fax number
Enter the tag’s code that’s affixed at the company’s’ entrance exit
Choose an image for your company
Choose the reset time so that all data and information disappears
from the map but are kept in the reports
Enter the QR checkout range (for iPhone users), it is the maximum
distance for an employee to be able to check-in/out when scanning
the QR code
You can enable the “verify checkout” so that the employees will be
compelled to checkout from within the company, disable this option
and the employee will be able to checkout from any place outside the
company’s office
Enable salary to display the salary of the employees when you add
them, and to benefit from the salary report
Enable “change pass” to change the password and then click save
Tip:
If you don’t
choose image
(Logo) for your
company, we’ll
display your
company’s first
letter as logo.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 10
Set Company Location
To set the company’s location drag and drop the pin of the location of the
company on the map. The coordinates (Latitude- Longitude) will appear on
the top left, click save to save the locations. (You can always locate the
company manually by copying the coordinates from Google maps and
putting them into the coordinates’ fields)
Tip: How get the
coordinates of a
place
. Open Google
Map
. Right Click the
place or area on
the map
. Select “what’s
here?”
. At the bottom
you will see a
card with the
coordinates
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 11
The homepage of Admin Backend Overview
It is the page that displays the information of attendance and working places
of the employees on the map.
You can check the box on the upper right to display the Branches
&Company’s pins on the map or uncheck it to make the pins
disappear
The home icon redirects you to the default saved location on the
map (you can save a default location by going to the map and
choose a specific location and click save )
The Archive icon displays the check-ins and outs of the employees
If you click on the pin icon , the
map will display the locations of the external
employees (GEO). If you click on the tag icon
, a list of the employees who
checked in and checked out will be displayed
for the internal employees (NFC).
Tip:
Click on the
upper left of the
screen to go
back to profile.
Tip:
The Green pin
on map shows
the employees
who checked in
and didn’t leave
yet. The red
shows those
who checked
out. And in Real-
time track you
will see the Path
of each
employee
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 12
Attendance
Check the boxes of the working days
Enter the time for which the attendance starts
Enter the break start time and the break end time (in order to
calculate the payrolls)
Enter the time at which the attendance ends and then click save
In the near future, the admin will be able to set the working days for
each individual separately and not for the entire company.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 13
Multi-Branches or Departments
Enter the Branch or department name and the NFC tag’s code (Each
branch/Department should have a different NFC Tag)
Drop the pin of the location of branch on map, in case the company
has many departments, entrances or exits click “Same As Company’s
Location” button the coordinates will appear or
you can enter them manually if you want, then click “Add”.
You can edit , locate and even delete branches.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 14
Employees
You may add or edit or even delete employees’ accounts as well as issue an
activation code for each employee.
This page is divided into two sections as follow:
Section A: In this section you can add a new employee
Field Description
First Name
The employee’s first name. It will appear on the
employee’s application as soon as it’s activated, as
well as in the different reports of the admin’s
account.
Last Name The employee’s last name which will appear on the
application as soon as it’s activated, as well as in the
different reports of the admin’s account.
Phone The employee’s phone number. Employees must
confirm their phone number and make sure it is
correct. (The activation code will be sent to the
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 15
supplied phone number)PS: Phone number + Area
code.
GEO It is an ON/OFF option. In case the employees work
outside the company, the admin must turn it on to
make sure that their attendance to the sites outside
the company is registered, and the application will
automatically save their location as well as the time
of arrival and departure.
NFC It is an ON/OFF option. In this case the employees
work only within the company. The admin must turn
it ON to make sure that their attendance by tapping
their phones onto the NFC tag attached inside of the
company’s registered, and the application will
automatically save the exact time of arrival and
departure.
Note: In case the employees work both inside and
outside, the admin may track their presence in both
cases where they should turn ON the GEO and NFC
features at the same time.
Image The employee’s photo. In case of not selecting a
photo the system will automatically select an image
of the employee’s initials that will appear in all sorts
of reports. It will help you have a better visual
interaction with the system.
Branch Select the branch of the company
Hourly wage Enter the number of the hourly wage without
currency sign.
And then click “Add”.
Section B: In this section you will find a list of all the employees previously
added in section A, through which you will be able to send the activation
code for each employee.
Tip:
If you don’t
choose image
for employee,
we’ll display the
employee’s
initials as logo.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 16
You can activate the application on the employee’s phone by having them
manually enter the activation code sent to their phones in
the “key” field (on App) or by directly clicking on the activation link (sent to
him by SMS). In case the employees haven’t yet downloaded the application,
they will be redirected to Google play store upon clicking on the link on SMS
so that they can download the application. In case the employee didn’t
receive the activation code, you can resend them the code by clicking on the
envelope icon that appears next to the employee’s image.
In order to edit the employee’s information, click on the edit icon and all
the information previously entered in section A about the employee will pop
up and you can edit any information you wish to and then click save.
To refresh or change the activation key click
To delete an employee: click on
Tip:
Don’t forget to
enter the Area
code with + sign
in the employee
phone number
field
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 17
Reports
The admin’s account contains 8 different kinds of reports, all of which can be
extracted into Excel sheets or printed
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 18
My Employees Report
In this report, managers who intend to preview the list or registered
employees along with the date they’ve been added. You can arrange the
report according to your own personal preferences. All you have to do is
click on the title of the column to change the arrangement. For instance, if
you wish to arrange the data according to the alphabetical order, click on
the First Name at the top of the column and the report will be displayed
according to the alphabetical order from the first to the last or even vice
versa. In case you want to issue the report in Excel format, click on at the
top right of the report. The information is then extracted to an excel sheet to
be imported to other software or to make your own modifications or
calculations. Also you can print the report directly from
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 19
Working Hours Report
In this report, managers who intend to check how many hours their
employee has worked within a specific period of time. The manger has to
select the branch/Department and the name of the employee as well as set a
date between two periods of time in order to calculate the employee’s
working hours throughout that period. The information is then transferred
into an excel sheet to be imported to another software or to make your
modifications and calculations or just to be printed (you can either export
the report to excel sheet or print it directly) You are able to display the order
of a report according to your preferences (according to the most working
hours, least working hours or even according to the alphabetical order). All
you have to do is click on the title of the column you wish to arrange the
report according to.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 20
Employee History Report
It is actually 2 reports including the same information but one represents the
information in a table and the other on a map.
The report in the form of a table
In this report, managers can preview the activity log and how much time an
employee has spent doing an activity be it inside the company or outside it
and in any branch or department they choose. Click on the excel icon to
export the report in Excel format, or directly print it.
The reports in the form of a map:
In case you select the group of employees who work outside the company
who are tracked through the GPS, the term “Map” will appear on the
top right of the screen where you can click on, to pin point the sites the
users have checked in/out on the map along with the times, dates and
location as it shows below:
Tip:
You can preview
only the GEO-
Employees or
only the NFC
ones, or both
Tip:
GEO refers the
employees who
work outside the
company
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 21
(The managers can uncheck on each log to make the pin disappear for
better previewing)
Tip:
It’s not that we
can preview the
GEO employees
or NFC
employees or
Both, it’s
previewing only
GEO check
ins/outs or only
NFC/QR records
or Both kind of
records
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 22
Daily history Report
In this report, managers get the chance to know exactly how many hours a
day an employee has spent working inside or outside a company.
Managers should select the branch, and enter a specific date; they can also
choose to check employees who work inside a company by selecting NFC or
those who work outside by selecting GEO; In case where employees work
both inside and outside a company, managers should select BOTH.
The information is transferable into an excel sheet to be imported to another
software or to make your modifications and calculations or just to be
printed.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 23
Doubtful Checkouts Report
It is a report especially for those employees who work outside the company
and are tracked through the GPS. This kind of report displays the time of
users who checked in at a certain location and checked out from a different
one.
You may display the report according to the margin
of distant from the location that the user first checked in and that’s by
entering the kilometers in the Max Margin at the top of the report page.
You may also display the report of a user or all users between two dates you
specify. You may be able to display the arrangement of a report according
to your preferences all you have to do is click on the title of the column you
wish to arrange the report according to.
In case you want to issue the report in Excel format, click on at the top
right of the report.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 24
Location History Report
This is a report for the employees who work outside the company and are
tracked through the GPS, where it enables you to display the users who
visited a location you select on the map during a certain period of time.
All you have to do is specify the date and click on the map to select the
location.
To select the location:
Click on the map to select the first angle of the location you want and then
repeat the process to select the 3 other angles. You can zoom in and out by
clicking on one of the angles and swift back and forth.
You may re-locate the location by clicking
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 25
Click on and a list of the employees who visited the area will appear
at the bottom of the map including the location you specified as well as the
time.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 26
Employees Salary Report
In this report, the manager can easily calculate employees’ salaries. By
setting up how much is the hourly wage for each employee, how many
hours the employees have worked, how many overtime hours they have
spent, how much is the basic salary, the total salary is hereafter calculated.
There are two methods to calculate the salary. The first one is calculated
based on the first check-in and the last check-out including the break time
between the check-ins and check-outs.
The second method however calculates the time between each check-in and
check-out excluding the break time between a break-out and break-in; extra
hours can be added though.
The report can be printed or exported into excel sheet format.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 27
Real Time Path Report
This report shows the trajectory of employees on the map when checking
“Road trajectory” box and map view. A trajectory of the pathway that an
employee has visited will be displayed on the map.
When checking the “Detailed” box a more detailed trajectory is displayed
within a specific range of accuracy. Managers have to select a branch and
enter an employee’s name, and a specific date.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 28
By clicking on the location list, a list of the coordinates and the address will
be featured as well as the time spent at each location.
The “Min Accuracy” is the criteria that define the accuracy of displayed
trajectories over the map, In other words:
Higher “Min Accuracy” means a less accurate trajectory
Lower “Min Accuracy” means a more accurate trajectory
Note: This criteria highly relates to the accuracy of the GPS in each country
The report can be printed or even exported into excel sheet to edit.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 29
Overtime Report
In this report, managers who intend to check the employees’ overtime hours
should select the branch, the employee, specify the date and set the
overtime rate.
The report will calculate the overtime salary according to the overtime hours
and the overtime rate. The report can be transferred into an excel sheet or
printed directly.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 30
Attendance Reports
This part is divided into 4 kinds
of reports. All of these reports
can be exported into an excel
sheet or even printed directly.
Late-In Report
Late in report allows managers to check who arrived late to the company.
There’s a specific margin set by the manager in which the employee cannot
violate that margin and will be held accountable if so. The system will
calculate how many minutes the employee is late.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 31
Early-Out Report
Early out report allows managers to check who left the company early.
There’s a specific margin set by the manager in which the employee cannot
violate that margin and will be held accountable if so. The system will
calculate how early (how many minutes) the employee has left.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 32
Late In – Early Out Report
Late in- Early out report is a report that merges both reports into one.
Absence Report
Absence Report allows managers to check the absent employees during a
specific date and according to defined criteria such as the branch, certain
employee and type
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 33
Adjust
You can edit or cancel any check-ins and check-outs
All you have to do is select the employee’s name and select the day you wish
to edit in “Criteria”, the system will automatically display the day you selected
in “Log”. You may edit the day or the time of the check in or out, and then
save the changes by clicking on
In case you wish to cancel the check in and checkout of an employee, you
have to select the day and the employee from “Criteria” and then click on
Tasks This feature will be available soon
Subscription The plan will appear along with the price to be paid.
Logout To log out of the admin’s account.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 34
The Employees Application
The employees’ application is an application for the smart phones found on
Google Play Store and App store, through this application, employees can
register their attendance. This application was designed in a user-friendly
interface to ensure the ease of use for all the users. This application doesn’t
include any ads banners.
Why permissions?
Like the rest of the applications, “Where’s My Staff” requires some
permissions from the employees in order to work properly. In the following,
a list of the permissions the application requires and the reason for each:
Permissions The reason
ID Searching for accounts on
the device
In order to activate the employee’s
account.
Location The precise location
(related to the GPS)
In order to locate the position of the
employee when turning GEO and QR
features ON.
Note: detecting the employee’s
location can be done only upon their
consent when they click on Check in.
Consequently, the admin cannot track
the employees without their consent.
Camera To capture photos
and videos
When using the application through
QR for iPhone users, the application
requires accessing the camera in order
to capture the QR image. This image
will not be saved whatsoever but will
be analyzed to decode the QR code.
Receive Internet Data In order to activate the application and
edit any data entered by the admin on
the employee’s account.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 35
The full access of the network In order to send the data saved on the
application to the admin’s account.
Display the connections of the
network
In order to ensure whether or not
there is a connection with the network
and based on this you’ll be able to edit
some of the properties.
Control Near Field
Communication
In order to interact with the NFC tag
attached in the location.
Never put the device on silent
mode
In order to alert the employees and
remind them to check out when
leaving their work.
To use accounts on the device It is one of the most important
permissions, in order to allow the
application to use Google maps to
track the locations as well as access
Google’s services.
Privacy
Privacy was our primary concern when we designed this application, whether
the information was related to the company or the admins’ accounts or even
the employees and users. So, we assure and guarantee all of “Where’s My
Staff” users that their information are completely confidential and coded on
private servers and no party, whether it’s the producing company or any
judicial, civil, security, can access the data unless it has the direct permission
of the owner.
The employees and users of the application can rest assured that their
information will be fully safe and no one has the rights to access it unless the
user clicks on Check in. The application will notify the user that he/she are
being tracked throughout the usage of the application when clicking on
check in.
The producing company has collaborated with a company named Iubenda
specialized in formulating and establishing privacy policies on the Internet to
revise the applications’ permissions and that of the website of the
application and establish a privacy policy for the application.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 36
For more info about “Where’s My Staff“ Privacy Policy please click on the
following link:
https://www.iubenda.com/privacy-policy/7768529/full-legal
Access the Application without connecting to the
Internet
You may use the application offline, where the application saves the
information and data on the employee’s device until it’s connected to the
Internet. As soon as there’s an Internet connection the information and data
is automatically transferred to the admin’s account.
It must be noted though that the information will not be displayed on the
admin’s account unless the employees’ devices are connected to the
Internet. Not to mention that while being offline, locating the position is
usually less accurate than when it is actually connected to the Internet.
When using the application for the very first time, (i.e. when activating the
application) the smart phone must be connected to the Internet.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 37
Activating the Application
After downloading the application from App store or Google Play store, the
following screen will appear when you open the application:
Then the admin must log into his account
and click on at the top left of the screen
and click on Employees. Upon clicking on
Employees, a list of names of all the users
previously added will appear.
Employees can activate their account by manually typing the activation code
sent to their phones in the “key” field or by directly clicking on the activation
link. In case the employees haven’t yet downloaded the application, they will
be redirected to Google Play Store or App Store upon clicking on the link so
that they can download the application. In case the employee didn’t receive
the activation code, he/she can simply ask the admin to resend them an
activation code.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 38
Employee Application Overview
As soon as the application is activated, the following screen will emerge
When using NFC (for internal employees)
A general outlook on “Where’s My Staff” application of the employees
We have designed this application to be user friendly, so all the user can see
is this one screen including the settings of the application at the top right
of the screen. This screen displays a greeting phrase and the name of the
user “Welcome John Smith” as well as the “check in” button in the middle of
the screen and an exist button on the bottom right of the screen
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 39
Check in button
It works by swiping right with your finger or with long click.
After successfully checking in, the “check in” button will turn to “check out”
button as you may see in the image below:
As long as you have “check in” mode on the application, there will be a sign
at the top of the screen of the phone to remind the employees that they
need to check out as soon as the finish their work.
To finalize the operation of check out or to register out of work, the users
have to swipe to the left with their fingers as shown below
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 40
To check in/out for both GEO and NFC at
the same time, swipe right to check
in/out from inside the company and left
for GEO and then turn on the GPS
settings.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 41
Settings
To access the application’s settings, click on found at the top right of the
screen.
Restore Colors: The application switches colors according to the
organization or company’s logo color put in the profile of the
admin’s account. Users can switch the color of the application to
the default one by clicking on Restore Colors.
Send Log: If any technical issues or troubleshooting in the
application, the user may click on “send log” to send the essential
information to the support department of the application and the
issue will be addressed in a matter of maximum 12 hours. In
certain cases, when asking for a technical help from the support
department, you will be asked by the latter to send the
information through Send Log in order to diagnose the problem
and fix it.
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 42
Note: send log doesn’t contain any private information like the phone
number or the location.
Show Uservoice: it is a support ticket to communicate with the
support team
Show Activity: to avoid manipulation, each employee can preview
the set of activities they’ve done.
Refresh: Use it to refresh the application
User Guide | Step-by-Step Guide – Version 2.0 – Dec’16 43
Video Guide Available Online
© 2016 Tragging Ltd. All right reserved.
STATEMENTS IN THIS DOCUMENTS REGARDING THIRD-PARTY STANDARDS OR
SOFTWARE ARE BASED ON INFORMATION MADE AVAILABLE BY THIRD PARTIES.
TRAGGING AND ITS AFFILIATES ARE NOT THE SOURCE OF SUCH INFORMATION AND
HAVE NOT INDEPENDENTLY VERIFIED SUCH INFORMATION. THE INFORMATION IN THIS
DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
Trademarks and Patents
Tragging, the Tragging logo, and “Where’s My Staff” are registered trademarks of Tragging
Ltd. Other parties’ marks are the property of their respective owners. Features and services
within “Where’s My Staff” products may be the subject matter of pending and issued
patents assigned to Tragging Ltd.
Important
Terms, conditions, features, service offering, prices, and hours referenced in this document
are subject to change without notice. We at Tragging are committed to bringing you great
online services through “Where’s My Staff”. Occasionally, we may decide to update our
selection and change our service offering, so please check www.whereismystaff.com for the
latest information, including pricing and availability, on our products and services.