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Many organizations are using SharePoint [MOSS 2007] for Document Management and Collaboration. SharePoint is much more than that - in our opinion it is one of the very best Web Content Management Platforms for an organization with medium to complex web content management needs - needs that span countries, languages, functionality customizations, customized navigation and integration requirements among others. It provides a very effective content management, approvals and publishing process to help manage a reasonable sized Web Portal either as an internal Portal or a Public website. This presentation provides details on what is possible with SharePoint in terms of Web Content Management
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Enterprise 2.0 Consultants
Building the Next Generation of Powerful, Interactive and
Contextual Applications that Integrate Content, Data and Documents
with User Driven Content and Self Service Features
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
Building Enterprise Web Content Management
Solutions with SharePoint
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
About Optimus BT
Overview of Web Content Management
Enterprise Portals from Web Content Management Perspective
SharePoint for Enterprise Web Content Management
The Complete Picture
The Content Management Framework
Content Authoring and Publishing with SharePoint
Content Types and Metadata Management
Managing Multi Lingual Content
Anatomy of a Web Content Management Solution with SharePoint
Demo and Walkthrough
Agenda
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
Leading provider of SharePoint solutions
since 2002
About Optimus BT
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
SharePoint
Consulting, Technology
Strategy and
Implementations
Competency in Migrations
from Lotus
Notes, QuickPlace, SharePo
int 2003 to MOSS 2007 and
Database Migrations
100+ SharePoint
Implementations with
Fortune 500, Mid-
Market, Government, and
Non-Profits
50+ Engineers and Consultants with SharePoint development and solution experience
About Optimus BT
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
Overview of Web Content Management
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
Web Content Management allows various people
to create and publish content in a collaborative
and web based fashion.
Involves a set of approval and publishing processes
with the primary purpose of maintaining content
consistency and for exercising content governance.
Involves structuring of the content by the utilization
of metadata and tagging taxonomy definitions
around each content artifact that needs to be
published.
Provides the consistent and secure framework for
propagating and managing multi lingual content
from a centralized location.
Supports content reusability through content type
definitions with specific processes and metadata
defined around the content types.
An Overview of Enterprise Web Content Management
“Enterprise Web Content Management
is a set of processes that allow the
creation, customization, management
and delivery of Enterprise Information in
a collaborative and centralized
fashion.”
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
Enterprise Portals from Web Content
Management Perspective
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
Components of a Web Portal
Content AggregationAggregation of content from various portal sources and websites for summarization of information
Custom ToolsCustom Navigation and content management tools that allow users to easily manage and access content in a self service fashion.
Branding and ThemesConsistent branding and themes are necessary to maintain the unified corporate look and feel across the enterprise portal.
Content TypesDifferent types of content that need to be managed separately, but delivered on the same interface
NavigationNavigational elements to allow users to easily access the information
Content BucketsPlaceholders for delivering specific types of content in predefined formats from various sources and pages
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
Types of Content
Content Type Description
Page level Content Types
Topic Home Page Home page for a particular topic
Solutions Landing Page Landing page for Solutions. The same page template can be used to publish solution
home page as well as additional solution information pages
Whitepaper Landing Page Landing page for whitepapers
Case Study Landing Page Landing page for Case Studies
Events Landing Page Landing page for events like webinars and trade shows.
Document Content Types
Whitepaper A Content type that represents the metadata around a whitepaper.
Case Studies A Content type that represents the metadata around a case study.
Pictures A Content type that represents the metadata around a image.
Item Content Types
News Customized content types for managing news
Announcements Out of the box announcements
Events Customized content type for events
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
Content Approval, Publishing and Governance WorkflowsWorkflow Description
Content Management Workflows
Content Approval Workflow This workflow is subjected to every page level and item level artifacts of the Website. This includes
approval of the content that has been created/updated by content authors.
Website content Publishing Workflow This workflow is used to publish the approved content in the staging area, so that it becomes ready
to go live on the production server.
Metadata publishing workflow This workflow is attached to the metadata lists, which will run the newly created/updated
metadata through an approval process
Content administration workflows These are a set of workflows that are used during content administration. Whenever a
administrative task like content type creation/modification etc. is done, this workflow is initiated to
run an approval on the updated administrative artifacts of the website.
Translation Management workflows
Content Translation workflow This workflow is initiated when the content from the source variation is published to the target
variations. The appropriate translators will be notified, and when the translation is done and the
content re submitted, the content translation workflow subjects the updated content to an local
approval process, only after the approval of which the content becomes available on the
production website.
Document Translation workflow Document translation workflows are handled by SharePoint document translation libraries. When
the workflow is initiated, the document that has to be translated will be replicated, one copy for
each language, and the appropriate translators notified. When the translation is done and the
document is resubmitted, an approval process is run to make it available on the production system.
Metadata translation workflow This workflow is initiated after the metadata updates are made and published to the site variations.
This is an translation approval workflow that is managed by local/country specific resources.
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
Content Approval, Publishing and Governance WorkflowsWorkflow Description
Document Management Workflows
Document Approval workflow Approval workflow for Documents. These approvals will potentially be different for different
types of content like case studies, demos or whitepapers.
Expiration Workflows
Content Expiration workflow This workflow is a single workflow that is attached to every content and document artifact list.
This workflow checks for the expiry dates of the content and notifies the appropriate users
before making it unavailable on the website.
System workflows
Intranet to Staging area publishing workflow This workflow is specifically designed to be attached to the lists and document libraries of the
intranets. Using this workflow an intranet user can initiate a request for publishing the content
like a white paper, article, news item etc. When the workflow gets initiated, the content gets
copied to the appropriate list/library in the staging area from where it is subjected to the
different content management, translation and publishing workflows after appropriate
amendments are made to the artifact.
Lead Management Workflows
Copy to CRM workflow This workflow is attached to the Lead list. The workflow is initiated after the lead has been
reviewed and is ready to be exported into the CRM system. This workflow when copying the
lead information to the CRM, checks whether the lead already exists. If yes, then it will
update/append information to existing lead information within the CRM system, hence
preventing duplication of leads by the system.
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
Navigational Options
Navigation Dropdown Top level Tab Tab
dropdown
menu
Tree view Custom
component
Links
Topic Navigation (offerings,
products, about us etc.)R R
Navigating to Inner Pages R R R
Navigating to Country home pages R R R
Quick Links R R
Navigating to Related Pages R R
Downloads R
Navigation for Lead Generation &
CaptureR R
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
Overview of the Enterprise Web
Content Management Features of
SharePoint
SharePoint for Enterprise Web Content
Management
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
Roles Involved
Content Authors
Create / update content and
submit for approvals
Content Approvers
Approve content and pages and
provide it to web administrators
for publishing
Web Administrators
Create appropriate sites/ pages/
workspaces/ libraries etc. and
publish and manage approved
content
Translators
For multilingual implementations,
translate content and submit it to
web administrators for publishing
Can be internal or external
translators involved in the
translation processes
The Complete Picture
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
The content management engine
is the core component of
SharePoint ECM feature
Utilizes the information provided
through the content types and
metadata framework to deliver
context based content
Utilizes the MOSS 2007 language
packs to implement multi lingual
web sites that are centrally
managed
The Rules framework Engine
defines the rules for publishing
and delivering content by
defining rules on the content
types and metadata
Content authoring and publishing
tools like online Rich text web
editor, page layouts, and master
pages, make it easy for the users
to quickly create and deploy the
right kind of content to the web
site
The Content Approval, publishing
and deployment workflows allow
users to easily govern the content
that goes on to the web site.
The SharePoint Content Management Framework
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
Page layouts
Provide a template based mechanism with content and metadata placeholders that just needs to be filled in by the users without the need to actually format the content.
Predefined formatting rules can be applied using custom components on the page layouts and allow for automated formatting of content.
Provides the users with a self service based approach to create content with minimal interference of the web administrators or other
people.
Workflows
Content approval and publishing approvals workflows are provided by SharePoint that will help in maintaining content consistency and governance
These workflows can be overridden, or run parallel to custom workflows that are developed to meet the organization’s content publishing and
governance policies
Publishing
Publishing features allow end users to easily publish approved content to the one or multiple sites
When multilingual implementation is involved, SharePoint automatically publishes pages and documents to all the sites, which can then be subjected to translation and re-uploaded.
Content Authoring and Publishing Features
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
Content types are the basic building blocks that are used to define the different types of content for the web site
Content types are created and defined using the content type columns, which are nothing but the metadata that defines the type of content
The metadata columns of the content types also act as content placeholders which can be edited online
Content types, once identified and defined can be managed separately, and also can be reused within different lists and libraries,
providing a build once and use many times model for content definition and management
Content types can have specific workflows assigned to them, which provide the flexibilities of managing multiple content types from within one single list or SharePoint library
Content types can be defined for Lists, Document libraries and SharePoint web site pages.
The Content Type and Metadata Framework
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
Managing Multi Lingual Content
Variations
Variations allow for easily setting up websites in multiple languages
Most of the content is published from the source to the target variations, with the content translated and re deployed on the target variations
Translations
Translations are required to publish the content from source variation to the target variations
Translation management libraries provide a centralized environment for managing translations
Localized content
SharePoint allows management of country/region specific pages and content independently
Approval and publishing workflows are by default available to manage the localized content and Pages.
Contact Us
(770) 521 4249Phone
Email [email protected]
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022
Contact Us
(770) 521 4249Phone
Email [email protected]
Web Site www.optimusbt.com
Thank You!
www.optimusbt.com | 4555 Mansell Road | Suite 300 | Alpharetta | GA 30022