www.backand.com | US: 1-888-259-9242 | EU: +44-800-048-8730 The Case of Back&: The Admin Tool Several years ago, as the CEO of a small web development services company, I was faced with the task of creating a campaign for child users based on a gamification platform designed to gather a great deal of information from a single user. The information accumulated from the children consisted of points, trophies, competition boards and so on. The kids compete with one another and track their progress in the number of trophies they acquired. Eventually the application was used by tens of thousands of users, constantly creating new data. The Missing Link The solution we initially created consisted solely of a front-end component to be used by our business users. Once we were online, it became clear that our product must be enhanced in order to allow our customers to support their own users’ demands and adjust to changing circumstances in real time. This required the development of an admin tool with two main capabilities in mind:

The Case of Backand: The Admin Tool

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Several years ago, as the CEO of a small web development services company, I was faced with the task of creating a campaign for child users based on a gamification platform designed to gather a great deal of information from a single user. The information accumulated from the children consisted of points, trophies, competition boards and so on. The kids compete with one another and track their progress in the number of trophies they acquired. Eventually the application was used by tens of thousands of users, constantly creating new data.

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Page 1: The Case of Backand: The Admin Tool

www.backand.com | US: 1-888-259-9242 | EU: +44-800-048-8730

The Case of Back&: The Admin Tool

Several years ago, as the CEO of a small web development services company, I was faced with the task of creating a campaign for child users based on a gamification platform designed to gather a great deal of information from a single user. The information accumulated from the children consisted of points, trophies, competition boards and so on. The kids compete with one another and track their progress in the number of trophies they acquired. Eventually the application was used by tens of thousands of users, constantly creating new data.

The Missing LinkThe solution we initially created consisted solely of a front-end component to be used by our business users. Once we were online, it became clear that our product must be enhanced in order to allow our customers to support their own users’ demands and adjust to changing circumstances in real time. This required the development of an admin tool with two main capabilities in mind:

Page 2: The Case of Backand: The Admin Tool

www.backand.com | US: 1-888-259-9242 | EU: +44-800-048-8730

1 – Product Support

As more and more end users began to log into the website, it became crucial to equip our customers with the ability to support a wide array of the campaign owners’ and end users’ requests. Our client’s support operators had limited technical skills and needed a user-friendly admin tool that can update the back-end database at will in order to influence the application’s front-end in real time. For example, since this project was affected by the amount of physical merchandise in stock, it was necessary to be able to update the database with changes in supply quantities so that the front-end can react accordingly.

2 – Service Performance Reports

The exponential growth of the site’s activity raised the need for the application owner to have complete visibility into the campaign performance. The solution was to build a back-end reporting system that provides different parameters such as the number of users, usage patterns and more.

DIY? Use Back&Over the last several years, boutique software shops and web developers have learned that the admin tool is an inherent part of every application. Today, many developers and IT organizations develop and maintain their own admin tool, each very much the same as the others. We realized that web application developers have a distinct need to eliminate the hassle involved with creating a new admin tool from scratch. It was due to this realization that we introduced Back&.

Developed over the last two years, Back& now serves tens of thousands of different companies, providing all back office tools right out of the box. You can now easily connect your SQL database to our back-end engine and have your admin tool ready in a matter of minutes.

Contact InformationBackand Inc.US: 1-888-259-9242 | EU: [email protected]

NoticeThis document has been carefully compiled. The information in this guide does not constitute a warranty of performance. Furthermore, Backand reserves the right to revise this publication and make changes from time to time in the content thereof, without obligation to notify any person of such revisions or changes. Backand assumes no liability for losses incurred as a result of out-of-date or incorrect information in this guide. The software described in this guide is furnished under a license agreement and may be used only according to the terms of that agreement.