Technology Help Desk

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  • 1.Technology Help Desk412 624-HELP [4357]http://technology.pitt.eduConfiguring the Macintosh OS X Email Client to Access Your University Email OverviewThis help sheet explains how to configure the email client that is included with Macintosh OS X so that you can access mail sent to your University email address (username@pitt.edu). Configuring the Macintosh Email Client1.Click on the Mail menu in the upper left corner of the window and select Preferences . 2.The Accounts page will display. Click the Plus Sign (+) in the lower left corner of the window. File: Configuring the Macintosh OSX Email Client Page 1 of 4February 2008 to Access Your University Email

2. 3. The Add Account window will display. Enter your real name in the Full Name field; enter your University email address(username@pitt.edu) in the Email Address field; and enter your University Computer Account password in the Password field.Click the Continue button. 4. The Incoming Mail Server window will display. For the account type, select IMAP from the dropdown box. Enter something tohelp remind you that his account is for your Pitt account in the Description field. Enter imap.pitt.edu in the Incoming MailServer field. Enter your University Computer Account username in the User Name field. Enter your University ComputerAccount password in the Password field. Click the Continue button. File: Configuring the Macintosh OSX Email Client Page 2 of 4 February 2008 to Access Your University Email 3. 5. The Outgoing Mail Server window will prompt you to provide additional information. Enter information you will remember inthe Description field. If you are configuring an on-campus computer, enter smtp.pitt.edu in the Outgoing Mail Server field.You should not enter any information in the User Name and Password fields. If you are off campus, your Outgoing MailServer information is determined by your Internet Service Provider (for example, Comcast, AOL, or Verizon). Please contactyour Internet Service Provider to determine the outgoing mail server and whether it requires a username and password. Whenyou are finished, click the Continue button. 6. The Outgoing Mail Security window will display. Do not check the SSL checkbox and leave the Authentication dropdownbox set to None. Click the Continue button. File: Configuring the Macintosh OSX Email Client Page 3 of 4February 2008 to Access Your University Email 4. 7. The Account Summary window will display. Review your information and click the Create button. 8. You have successfully completed the configuration process. Your account information will now be stored on this computer andcan be viewed by accessing the Accounts page (using steps 1 and 2 found in these instructions). You may now begin using yourUniversity email address.Get HelpThe Technology Help Desk at 412-624-HELP [4357] is available 24 hours a day, seven days a week to answer your technology- related questions. Questions can also be submitted via the Web at technology.pitt.edu. File: Configuring the Macintosh OSX Email ClientPage 4 of 4February 2008 to Access Your University Email