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In just five years, NetApp grew from 3000-4000 employees to 10,000. But the training organization hasn't grown at the same speed, so they needed to optimize processes and scale output while keeping the head count low. With more employees comes more data, more people creating courses, requesting courses, and creating informal content. This causes information to become scattered and raises the need to sift through a forest of data to find the right information. Plus, metrics are lacking since most of the data is untrackable. How can you allow everyone to use the tools they want and still provide people with valuable information?Participants in this case-study session will learn how NetAppU created a custom internal application that allows content developers and subject matter experts to create bundles of curated content for target audiences. The application keeps content fresh through RSS feeds and package updates so learners can download courseware, videos, audio, PDFs, and Flash. People can use their own tools because they have a platform that brings it all together. In this session, you will learn: How to deal with information explosion and scatterHow to scale up development without overloading your course developersHow to deliver content to your learners rather than making them hunt down content (push vs. pull)How to use a variety of tools and not sacrifice user experience or brandHow to create a platform once, and have it work absolutely everywhereAudience: Intermediate designers, developers, managers, and others with basic knowledge about learning management systems, commonly used Web technologies, and authoring tools.
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DevLearn: Concurrent Session 601
Khoa LamParris Khachi
Leveraging Cloud Technologies to Scale for Organizational Growth
What is this cloud you speak of?
What does NetApp Do?
Media
Rendering
Airline
Finance
What do we do for NetApp?
NetAppU:
- Parris:
- Software Development
- Khoa:
- Project Management
- Instructional Design/Development
Once upon a time (2009)…
Resource Center
Messy??? You bet! Welcome to the present
What do learners want?
Which lead us here…
The RAD* Model
*note this is not an official model
AGILE
Learning Resource Application
Learning Resource Navigator
Authoring Tool Interface
Reimagining Our WBTs…
Fancy Links/Tools
JavaScript: jQuery jQuery Mobile Mustache (templating
engine)
Project Management: Git GitHub (source code
repository/collab tool) Pivotal Tracker (Agile
Bug/Feature Tracker)
Active Record/Server Side: CakePHP Ruby on Rails Django Grails
Testing: Jasmine, PHPUnit, Rspec
HTML5 Video Player with Flash Fallback: VideoJS, jPlayer
Help!!! Stackoverflow.com
So what now? Oh, Only Everything…
Follow us on twitter, I guess, if you want:@parrissays@dangkhoa
