Evolution of product management and innovation @ IND/MISYS

Evolution of Innovation & Product Management

Tamas Grunzweig Head of Innovation, Misys DC Labs

The Hungarian success story before current startup wave •  Long story short:

–  Classmates established as an early web dev co in 1997 –  Open for any custom web dev project –  Try and eval type of business development –  Very strong partnership with a German eBanking SW provider –  Steady growth, opportunity to obtain the Finance domain

knowledge –  As a subvendor got deals of the largest EU Financial Institutes GERMAN PARTNER BANKRUPTED

IND Story – The Early Years

3 © Misys 2014 10 November 2014

IND decided to buy out the German partner’s eBanking division •  Funding from VC •  Very strong growth indicators in all aspects •  Organic growth •  Key focus on not losing agility and flexibility •  For scalability a stronger emphasis on shifting from custom to product, from PS to Licence

LICENCE REQUIRES SOLID OOB PRODUCTS

IND – The Age of the Continuous Growth


A new department has been established: Product Management •  Activity

–  Market intelligence and customer insight –  Presales/sales activities –  Market evangelization –  Product concepts, development and lifecycle management

•  Team setup –  5 Product managers –  Strong cooperation with: BC, Marketing, SWH

IND – Product Management


•  Customer vs user centricity (B2B) •  Global market reach vs regional focus •  Financial world (openness for data sharing, for changes, for hosted solutions etc.)

Main Challenges of Product Management


We have faced several challenges •  Number of product lines vs size of team •  Focus on future vision vs tactical steps •  Productised vs customised •  Extreme cost of productisation •  Slow product development vs Product validation •  Top and fresh UX

SPLIT CLASSIC PRODUCT MANAGEMENT (INCREMENTAL) & INNOVATION (DISRUPT)

A new department has been established: LABS •  Revisiting responsibilities

–  Market intelligence, customer insight: Analysts, Marketing –  Presales, sales: BC team took over –  LABS focus: building concepts and products, enhancing UX

•  Restructuring the team –  Innovation managers –  Demo developers (native, web) –  UX team

LABS – Stronger Focus on Innovation



Innovation Flow

MISYS


Our lessons that (may) worth sharing •  Don’t start if you don’t finish •  Have a strong vision (Frustration Free Finances) •  Find the balance between time horizons •  Build a strong bridge between future concepts and product pipeline •  Run away from meetings where you hear ROI •  Maintain openness and encourage everyone to fail better DON’T FORGET TO ENJOY!

Innovation - Lessons Learned


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Tamas Grunzweig Head of Innovation

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Evolution of product management and innovation @ IND/MISYS