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Federal Webinar: Orion® Platform
Maintenance Tips for Smooth Holidays December 5, 2017
Introductions
Sean Martinez, Sr. Federal Sales Engineer
512.682.9554 (office)
Arthur Bradway, Sr. Federal Sales Engineer
703.386.2673 (office)
© 2017 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Agenda
• SolarWinds Orion Platform Overview
• SolarWinds Orion Platform Maintenance
• SolarWinds Orion Platform Discovery
• SolarWinds Orion Platform Alerting
• SolarWinds Orion Platform Dashboards
• Overview of Overlooked Key Performance Indicators in Various Modules
• Q & A
• Additional Resources
© 2017 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Security Management
Log & Event
Patch
Product Mission: Enable IT and DevOps pros to proactively and reactively monitor, alert, troubleshoot, and resolve infrastructure issues.
What We Offer Today • Building toward our future
Network Management
Performance
Configuration
IP Address
VoIP
Applications &Management
Servers & Apps
Virtualization
Storage
Database Management
Database Performance
Tools
Remote Troubleshooting
Web Help Desk®
Topology Mapping
ConfigurationMySQL®
Oracle®
SQL Server®
DB2®
SAP® ASE
Device TrackingSecure File Transfer
Web Performance
Product Principles: Fast (immediate accessibility), easy (best in class UX), and affordable (starting price for agencies of all sizes).
© 2017 SolarWinds Worldwide, LLC. All Rights Reserved.
How We Deliver Our VisionSolarWinds Orion Platform
© 2017 SolarWinds Worldwide, LLC. All Rights Reserved.
Orion PlatformPrimary Web Server, Main Polling Engine and Common Services, such as
Discovery, Device Monitoring, Intelligent Alerts, Reports, Events, Syslog, SNMP Traps, Maps, and API
SolarWinds Orion Platform ArchitectureLogical view of our platform architecture
NTAIP flows
NPMinterfaces, wireless,
UCS, etc.
NCMconfigurationmanagement
networksecurity
IPAMIP address
management
UDTport
monitoring
network security
VNQMVoIP
monitoring
SAMserver &
application monitoring
WPMweb
application performance monitoring
SRMstorage
monitoring & capacity planning
Toolsetreal-time trouble
shooting
PMWindows
patch update management
DPAdatabase
performance monitoring
FlowStorage DB
Orion DBMS SQL 2012+
© 2017 SolarWinds Worldwide, LLC. All Rights Reserved.
Additional Web ServerAdditional Polling Engine High Availability
VMANvirtual
monitoring & management
Add-ons Enterprise Operations Console
Products Integrated with Orion Platform
SNMP v1, v2c, v3 Windows® WMIVMware® API
Agents – Windows, Linux®, Unix®, ARM
Orion Platform Maintenance Tips
© 2017 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
•Authentication/Role Based Access
•Local Orion accounts
•Active Directory® users
•Active Directory groups
•Last time Data Polled, Polling Engines, and Elements
•Website Speed Slowness Areas to Check
•Network Sonar Wizard
Discover new devices on your network so everything is being monitored
•Orion Diagnostic and Poller Checker
Confirm platform settings and server response times, and verify device polling information
Orion Platform Discovery
© 2017 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
•NOC View and Dashboard
Configure to display your most important information
•Network Atlas
Update topology data and platform maps to support your staff in visualizing issues
•Role-based Access
Configure and update so on-duty IT users have necessary rights
Orion Platform Alerting
© 2017 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
• Create/Update/Modify Baselines
Understand normal operations and identify anomalies
• Capacity Planning
Understand trends to avoid shortages
• Custom Properties
Confirm configurations and create dynamic and static groups
• Intelligent Alerts
Configure thresholds and customize topology and dependency-aware alerts to reduce alerting
Orion Platform Overlooked Platform Dashboards
© 2017 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
• Role-Based Access
Configure and update so on-duty IT users have needed rights
Account limitations
• Understanding Resources/Widgets
• NOC View and Dashboard
Configure to display your most important information
Setup view limitations
• Network Atlas
Update topology data and platform maps to support your staff in visualizing issues
Orion Platform Overlooked Key Performance Indicators
© 2017 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
•Network Performance Monitor (NPM) Universal Device Poller
Create Custom Pollers for UPS power failure, printer toner/drum status, etc. (SNMP walk)
•Network Configuration Manager (NCM) Real-Time Configuration Change Detection
Tracking network configuration changes
• NCM Custom Commands
Execute custom commands on demand/alert
• NPM/ Server & Application Monitor (SAM) Quality of Experience
Figure out whether the issue is network or server related
• SAM Custom Component
Execute those extra scripts or server performance checks
Monitor for imminent drive failure or RAID degradation
• Virtualization Manager (VMAN) Oversubscription Monitoring
• Web Performance Monitor (WPM) Website Monitor User Certificate-Enabled Sites
Maintenance Tips Demonstration
© 2017 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
© 2017 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Contact Federal Sales:
877.946.3751
• Visit the Success Center for release notes and upgrade guides: https://support.solarwinds.com/success_center
• Visit the Customer Portal to manage or upgrade software and access Upgrade Advisor: https://customerportal.solarwinds.com
• Visit Virtual Classrooms for live and on-demand classes at fundamental and intermediate levels: https://customerportal.solarwinds.com/virtualclassrooms
• Visit the Resource Center for whitepapers and tech tips:https://www.solarwinds.com/resources
• Visit SolarWinds Lab™:https://thwack.solarwinds.com/community/solarwinds-lab
Maintenance Resources
© 2017 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
• Network discovery document and how to configure devices for monitoring
https://thwack.solarwinds.com/docs/DOC-186593
• Set up and configure smart card authentication
https://thwack.solarwinds.com/docs/DOC-190481
• Orion demo custom dashboard view
https://thwack.solarwinds.com/docs/DOC-177007
• WPM user certificate authentication
https://thwack.solarwinds.com/docs/DOC-190147
• I think my website is slow. What can I do to address this?
https://thwack.solarwinds.com/docs/DOC-186717
Additional Extended Documentation Resources
© 2017 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
• Watch short product demo videos: http://demo.solarwinds.com/sedemo/
• Download a free trial: http://www.solarwinds.com/downloads/
• Visit the Success Center: https://support.solarwinds.com/success_center
• Visit our Federal website: http://www.solarwinds.com/federal
• Call the SolarWinds Federal sales team: 877.946.3751
• Email federal sales: [email protected]
• Visit our THWACK® government group: https://thwack.solarwinds.com/federal-and-government
• Follow us on LinkedIn®: https://www.linkedin.com/company/solarwinds-government
Additional Resources
© 2017 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
• Let us know how we can help you
The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the
exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered
with the U.S. Patent and Trademark Office, and may be registered or pending
registration in other countries. All other SolarWinds trademarks, service marks,
and logos may be common law marks or are registered or pending
registration. All other trademarks mentioned herein are used for identification
purposes only and are trademarks of (and may be registered trademarks) of their
respective companies.
