Customer Experience: The Key to Conversion In today’s competitive eCommerce landscape, improving the customer experience is a top priority of merchants. Learn how OroCRM is helping merchants with tools allow multi-channel merchants to achieve a single view of customer, creating complete customer segments and a better overall customer experience.
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1.CRM FOR ECOMMERCEOpen source CRM with built-in marketing
tools for your ecommerce business.
2. AGENDA 1 Company 2 Market Needs 3 OroCRM Benefits 4 Case
Study 3. No CRM for eCommerce Market Challenges Flexible, Reliable,
Open Business Platform 4. CRM for Commerce Oro Solves the Problem
Flexible, Reliable, Open Business Platform 5. 120,000+ Unique Site
Visitors OroCRM Momentum 5,000+ Registered Users 15 Worldwide
Partners 10,000+ Product Downloads 500+ Partner Requests 6. Single
View of Customer Across Channels Magento Purchases eBay Purchases
In-Store Purchases Sales Calls Email Campaigns Support Requests 7.
Commerce Integrations Magento Shopify ATG Oxid Prestashop
Demandware Amazon eBay Microsoft 8. OroCRM Sales Marketing Created
for Sales & Marketing 9. Oro is for Commerce Sales 10. Single
View of Customer OroCRM 11. Shopping Cart Recovery 12. Customer
Service and Support 13. Oro is for Marketing 14. Single View of
Customer OroCRM Magento Purchases eBay Purchases In-Store Purchases
Sales Calls Email Campaigns Support Requests 15. Personalized
Marketing 16. Marketers Also Have Relevant Dashboards and Reports:
Dashboards 17. Oro is for Developers 18. Customers powered by
OroCRM Customer Stories 19. Pick Your Plum Case Study
