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PLEASANTLY EFFICIENT FAXING 2Ring BUSINESS FAX (NetFAX) 3.1

2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

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This is a slide deck about 2Ring BUSINESS FAX. This application makes the process of sending and receiving fax messages significantly more efficient. Users sending fax messages with 2Ring NetFAX will only need procedures used in traditional office applications. The set of skills necessary for 2Ring NetFAX is comparable to those for sending email messages or for printing a document. Request a live demo with one of our product expert at www.2Ring.com/WebEx or learn more at www.2Ring.com/NetFAX.

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Page 1: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

PLEASANTLY EFFICIENT FAXING2Ring BUSINESS FAX (NetFAX) 3.1

Page 2: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

» Founded in 2001› EMEAR headquarters in Slovakia, EU› North American headquarters in Sacramento, CA

» Offering solutions worldwide via Cisco Resellers› Indirect Sales Strategy

» CDN Member – Cisco Preferred Solution Developer» Flexible & knowledgeable development / sales teams

› We listen to your feedback / incorporate features› Deliver custom-based integrations to your environment

2Ring ..Who are we? What do we do?

Page 4: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. Proven Platform

Page 5: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

Why Update the Traditional Way of Faxing?Business Case ..

» Use company resources effectively› Time of users, and of the administrators› Paper› Space

» Become more flexible› Unify faxing with your email› Fax from anywhere where you are online› Use right away without time-consuming (and thus costly) user

trainings

Page 6: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. Feature Overview

» Enjoy direct email inbox delivery» Access complete fax history using a browser

› Retrieve faxes that you deleted in email client

» Send a signed/stamped invoice/contract/fax without ever printing it

» Schedule the actual fax sending time or date» Use bulk sending of fax messages

Page 7: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. Feature Overview

» Create header, footer, and cover page templates» Route incoming faxes based on

› Sender’s fax number (VIP customer, etc.)› Receiver’s fax number (department X,

user Y, etc.)› Time (faxes received after working hours

or during vacation can be routed differently)

Page 8: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. Advanced Routing Rules

» Lower faxing costs› Faxes leave your network from the gateway (GW) that’s

closest to the receiver› Internal faxes do no leave your network at all

› Only faxes from selected senders, sent to selected receivers, or received in a selected time interval are sent to a printer; other faxes are printed only as needed

Page 9: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. High Availability / Redundancy

» Leverage the system of “substitution” gateways› If the GW in New York is not available, use the one in Atlanta

» Leverage the enhanced incoming/outgoing fax monitoring [SNMP]

» Failover Redundancy Deployment Supported› Main and backup server with shared space› One access point for users› At least 1 Gb connection between servers required› 2 Physical Servers Recommended

Page 10: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) ..Sending Faxes .. Thick Client

Page 11: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. Sending Faxes .. Thick Client

» Printing to NetFAX printer› Makes sending faxes as easy as printing a doc at your local

printer› Supports any application that supports document printing

» Fax preview drag and drop signature option available before sending

Page 12: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. Sending Faxes .. Mail UI

Page 13: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. Sending Faxes .. Mail UI

» Supported file formats› .pdf (part of MS Office 2013/2010/2007)› .xps› .ps› .tif› .jpg› .gif› .png

Page 14: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. Sending Faxes .. Web UI

Page 15: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. Sending Faxes .. Web UI

» Browsers supported› MS Internet Explorer› Mozilla Firefox› Google Chrome› Safari› Opera

» Supported file formats (as for the email UI)› .pdf, .ps, .xps, .tif, .jpg, .gif, .png

» Fax preview drag and drop signature option available before sending

Page 16: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. Receiving Faxes .. Web UI

Page 17: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. Receiving Faxes .. WebUI

» FaxBox › Similar to common

webmail applications› Each user with his own

FaxBox (inbox)› Possible to access it from

anywhere› Suitable for searching for

older fax messages and changing your settings

Page 18: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. User Identification

» Tie NetFAX with your IS and add a identification of the sender/receiver› Company› Name› Surname

Page 19: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. User Identification

» Identification is part of› NetFAX web UI› Fax headers, footers

» Requires 2Ring PHONE SERVICES Synchronization Module› Or other 3rd party tool

for contact synchronization

Page 20: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. Receiving Faxes .. Email

» Email with › Link to the server› Attachment

› .pdf› .tif

Page 21: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

Why 2Ring BUSINESS FAX (NetFAX)?

» Zero cost of “3rd party software”› Uses open source OS and SQL server

» Zero cost of “hardware“› Virtualization ready› Uses your current voice gateway(s) / call control system

» Security› Faxes are stored on your system, so their security and

management is completely in your hands

» Easy integration with 2Ring PHONE SERVICES and 2Ring CALL ACCOUNTING

Page 22: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. Service Providers

» Support for multi-tenant environments› Disable and enable (with all dependencies)

› Tenants (Clients)› Users

› Reserve a T.38/G.711 ports (licenses) to a particular client(s)/tenant(s)

› Assign tenant routing patterns to appropriate modem lists

Page 23: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. Deployment Schema

FAX Machine

Voice Gateway with T.38Users

MS Active Directory

Mail Server

NetFAX Server(OS Linux)

VoIP PBXWith T.38 Support

LAN/VoIP PSTN

Printer

Cisco Voice Gateway with T.37 or T.38

TDM PBX

Voice Gateway with T.38

Voice Gateway with T.37

or T.38

E1/BRI

Page 24: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. System Requirements

» Software› OS for server

› Debian GNU/Linux (single sign-on is not supported -> users need to enter their domain credentials on NetFAX login screen)

› CentOs (supports single-sign on), or› RedHat Enterprise (supports single-sign on)

› Database› PostgreSQL

Page 25: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. System Requirements

» Software› Mail server

› Any, such as MS Exchange

› User management› Tie NetFAX to MS Active Directory or other LDAP system

(OpenLDAP, Lotus Domino, …)

Page 26: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. System Requirements

» Server› Virtual machine (or HP DL320 and similar)› HDD (mirroring can be set in the OS)

› 1 page in “fine” quality (resolution 204x196) takes 100kB› 1 GB = 10,000 pages = 3000 - 5600 fax messages› 80 GB HDD, leaves 56GB for 165-310,000 faxes › 120 GB HDD, leaves 84GB for 250-470,000 faxes

› Memory size› 1 to 4GB (based on the expected load)

Page 27: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. System Requirements

» Call Control System› Cisco Unified Communications Manager

› Cisco voice gateways with T.38/G.711 support› Cisco voice gateways with.T.37 support

› Other gateways with T.38/G.711 and SIP over UDP support› Avaya IP Office with T.38/G.711 support› Avaya Communications Manager with Session Manager

Page 28: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) ..Cisco BE6000 – Co-Residency (min. requirements)

» ESXi 5.0 / 4.1 / 4.0› OS:

› GNU/Linux Debian 7 Wheezy (x86 and x64)› RHEL 6.x (x86 and x64)› CentOS 6.x (x86 and x64)

› CPU: Any Intel family processor (Recommended 2 GHz)› RAM: 2GB› HDD: 40 GB

» Cisco Requirements

Page 29: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. Why not T.37?

» T.37 › older Cisco proprietary standard› much stricter requirements on your environment

› Requires the use of particular IOS, which makes future upgrades harder

› Requires at least one H.323/SIP port to PSTN

› faxing is controlled by the gateway› missing logs› fax server is not able to control fax process

Page 30: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring BUSINESS FAX (NetFAX) .. Licensing Model / Free Trial

» Licensing model› Server License› Hot-Standby Server / Failover Redundancy License› In/Out Fax Ports (T.38/G.711)

› Min. 1 port per voice gateway with a trunk to PSTN

» Request a free trial at› http://www.2Ring.com/netfax#tryforfree› Try full functionality in you production / staging environment

Page 31: 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

ADDRESS

PHONEEMAILWWW

ADDRESS

PHONEEMAILWWW

Galvaniho 15/C

821 04 Bratislava

Slovak Republic

+421 (2) 5822 4550

[email protected]

www.2Ring.com

2Ring .. North America HQ2Ring .. EMEAR

OFFICEMOBILEEMAIL

Tom McCain

Director of North American Sales

+1 (916) 426-3790

+1 (480) 255-7500

[email protected]

2Ring .. Questions

OFFICEMOBILEEMAIL

Michal Grebáč

Strategic Sales & Marketing Director

+1 (916) 282-9514

+1 (916) 514-3355

[email protected]

2Ring .. Connect with Us

8880 Cal Center DriveSuite 400,Sacramento, CA 95826, USA(916) [email protected]