1. the people development experts Leadership capability and
performance Liz Kentish
2. the people development experts Objectives Be able to explain
the qualities of an effective leader Have benchmarked yourself
against those qualities and developed actions to improve Be able to
explain the difference between leading and managing Be able to
explain the value of sharing the business vision with the team Be
able to develop your team goals based on the business vision.
3. the people development experts Activity Where are you now?
On a scale of 1-10, where 1 is I really struggle to get the best
out of my people and 10 is I always get the best out of my people
where would you score yourself right now? Please circle that number
in your workbook on page 2.
4. the people development experts Activity Great leaders and
their qualities Work with the person next to you Consider great
leaders you know/know of and choose one in particular Write down on
the handout sheet all the qualities they display e.g. sets clear
objectives, not afraid to take action Then, rate yourself against
those qualities (My Rating) Next, decide where you would like to be
(Desired Rating) Lastly, write down actions you will take to reach
your Desired Rating You have 15 minutes for this activity.
5. the people development experts Leader or Manager? Manager A
person controlling or administering a business Leader A person who
causes others to go with him, by guiding and showing the way;
guides by persuasion and argument. Oxford English Dictionary
6. the people development experts Manager/Leader Contrast
Manager Leader Administer Maintain Systems/Structure Focus Control
Short-term How/When Accept Bottom line Do things right Innovate
Develop People Focus Trust Long-range What/Why Challenge Horizon Do
the right thing
7. the people development experts Activity Vision Questions
What does the vision mean for the way we work in our department?
What do we currently do that helps us achieve the vision? What do
we currently do that gets in the way of us achieving the vision?
How can we ensure that what we do works towards the vision? What
external factors stop us achieving the vision and what can we do
about them? You have ten minutes for this activity.
8. the people development experts Activity Team goals Review
the document on page 7 of your workbook with the person next to you
Discuss how you might use this type of action plan in the workplace
and what the benefits might be You dont need to complete the action
plan this is for you to do when youre back at work Please note down
your thoughts.
9. the people development experts The Why Triangle WHAT HOW
WHY
10. the people development experts Activity The Why Triangle
Work with the person next to you On page 8 of your workbook please
write down the whys for your team, why should they work towards the
vision and goals?
11. the people development experts Activity What Motivates?
Need Managers Score Peoples Score Money Interesting and challenging
work Appreciation for job well done Job security Feeling in on
things Possibilities for promotion Help with personal problems Good
working conditions Loyalty from management 5 6 1 4 2 7 3 9 8 1 5 7
2 9 3 8 4 6
12. the people development experts
13. the people development experts Activity Being consistently
different Consider your current team, and on page 10 of your
workbook please complete the table You have ten minutes for this
activity.
14. the people development experts Activity What next? Please
refer to page 11 of your workbook What will you do to move one
point further up the scale?
