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2014 Fall Product Program Girl Scouts of NORTH CENTRAL ALABAMA Girl Scout Council Logo Here

2014 Fall Product Training

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Page 1: 2014 Fall Product Training

2014 Fall Product Program Girl Scouts of NORTH CENTRAL ALABAMA

Girl Scout Council Logo Here

Page 2: 2014 Fall Product Training

Thank you for making the time to help Girl Scouts in your council area.

Your support means the world to us!

Page 3: 2014 Fall Product Training

What Can Product Sales Do?Supports council programs for girls in your council areaProvides early start up funds for troops/groupsGirls can earn individual rewardsCreates educational experience for girls to learn life skills

Goal Setting

Decision

Making

Money Management

People Skills

Business Ethics

Page 4: 2014 Fall Product Training

Eligibility and Responsibility

• Girl Eligibility– Current registration– Parent Permission

• SU Fall Product Manager Responsibilities– Read your position description in the manual very carefully.– Promote the program and the products offered to all eligible troops. – Train all troops and assign a nut-e username and password.– Distribute materials, products, prizes etc.– Maintain regular communication with troops and Council Product Sales

Manager during the sale.– Ensure that all troops place and order in Nut-E.– Deliver troop final paperwork to council by deadline.

Page 5: 2014 Fall Product Training

Eligibility and Responsibility cont’d.

• Troop Fall Manager Responsibilities– Make sure troop and all girls are registered– Read over the fall manual and all the materials– Attend fall product training– Make sure each girl receive a packet, have each parent sign the

permission form.– Keep parents informed of all due dates– Enter all girl orders into Nut-E– Distribute product and collect money– Make deposit and hand in final paperwork by deadline

Page 6: 2014 Fall Product Training

Troop Proceeds

• Troops will receive the following

• 20% on all nut and candy items• 15 % for any magazine or book orders

– Online orders troops will receive and additional 5%

• $2 for each completed address booklet.– NEW this year only 5 names needed

• 5% additional for troops opting out of receiving rewards. This reward is only for Junior, Cadet, Senior, and Ambassador troops only.

Troops can easily earn Early Start Up funds

Page 7: 2014 Fall Product Training

Review of important dates

• Order taking begins – September 19, 2014• Order taking ends – October 10,2014• Troop orders due in ebudde – October 13, 2014 by

11:59pm– Nut-e is date and time sensitive, troops will be locked out after

11:59pm.

• Nut and Candy delivered – November 3-6th , 2014• Troop deposit due – November 19, 2014• Troop final paperwork due – November 19, 2014

Page 8: 2014 Fall Product Training

Sea Otters!

Page 9: 2014 Fall Product Training

Participation is Easy!• Two ways for girls to earn more money

• Taking orders for magazines and photo keepsakes• Customers can order online, via paper forms or Reach

Out (Address Booklet)• Nut and candy items

• Girls take orders via a nut order card or online nut store • Pay Up Front

• Collect all magazine and photo keepsake money when orders are placed

• Nut & Chocolate money is collected at time the order is placed

• All Fall Sale options in one envelope

Page 10: 2014 Fall Product Training

Troops earn:20% for each

nut/candy item15% for each

magazine/photo keepsake 20% for

Online Orders$2 for each address

booklet

Girl Packet

Nuts & Chocolates

Address Booklet

Magazines Photo Keepsake Brochure

Girl Sales Packets

Page 11: 2014 Fall Product Training

• People already buy magazines!• The average family subscribes to 4

magazines a year and spends $125• People can support Girl Scouts

without spending any additional funds

• Magazines appeal to everyone, every interest!

Why Magazines?

Page 12: 2014 Fall Product Training

What’s New for 2014New nut products and a online nut store instead of online nut promise orders

Addition of a new product line – ToRememberThis - personalized digital photo books and more

Enhancements to online experience for customer, girl and troop leader

Page 13: 2014 Fall Product Training

2014 New Product Offerings

• Almond Cran-Orange Crunch

• English Butter Toffee

• For 2015 sale, pistachios and blueberry pomegranate nut squares will be discontinued

Page 14: 2014 Fall Product Training

To remember this

New!

Photo Keepsakes•A collection of photo-driven personalized

digital photo books and more

•Customers upload photos from Facebook, Instagram, PCs and mobile devices to create photo books, calendars, cards and other items

•Runs seamlessly with existing program since orders are taken just like magazines – paper order forms or online. No additional work!

•Customers receive email with code or pre-paid certificates with instructions on how to create their keepsakes at torememberthis.com

•Completed products delivered directly to customers 5 to 7 days after completion at torememberthis.com

•Mobile Bookshelf app included with every purchase.

Page 15: 2014 Fall Product Training
Page 16: 2014 Fall Product Training

PAPER FORM ORDERING Same form is used to

order magazines and photo keepsake items

Customers should fill out the paper order forms

Money is collected at the time the order is placed

White and yellow returned to Fall Product Manager. Pink copy stays with customer

Page 17: 2014 Fall Product Training

• Use for family and friends not contacted through other parts of the sale

• Names and addresses not rented or sold• Easy to complete

• Have girls bring holiday card list to a troop meeting and complete booklets during that time

• A completed booklet consists of 5 unique names and addresses

• Personalize with P.S. note• Opportunity for $2 in troop proceeds for each

completed booklet• NEW – Only one mailing sent to customers• Supporters will have the option to go online and

order – no processing fee!

ADDRESS BOOKLET

Page 18: 2014 Fall Product Training

ONLINE ORDERING

Girls can set goals and personalize their welcome page with optional photos

and messages

Participants register or login at http://girlscouts.qspgao.com/ncalabama for online magazine and online nut store

Page 19: 2014 Fall Product Training

Sending Emails to Family & FriendsFor all previous participants, emails from last year will already be preloaded into your send emails page. Participants will also have access to an Order History Report with customer purchases from last yearRecipients of the email simply click the link, make their selection and pay with credit cardNo processing fees for customersParents print Girl’s Online Sales Report or email to troop manager for girls to receive credit for orders generated onlineTroop leaders should identify themselves during the registration process to receive a detailed report of all sales for girls in their troop at the end of the program

Page 20: 2014 Fall Product Training

ONLINE NUT STORE

• All emails will contain a link to shop for nuts online• 25 Girl Scout items + 5

corporate gift items• Customers pay shipping

• Girl’s Online Sales Report will have a total number of online nuts and dollars sold

• Troop manager should enter this information in Nut-e in the Online Nuts column

New!

Page 21: 2014 Fall Product Training

Shopping is EasyEmails sent to supporters will include a link to the Magazine Store and a link to the Nut Store

Page 22: 2014 Fall Product Training

SPREADING THE WORD• Girls can invite customers to order online or

order with paper order forms• Two ways to invite customers to shop online

• Make sure girls write their Girl Online ID that is assigned upon registration on the business cards to ensure proper credit. If they don’t include this number, they must write first name, last name and troop number that they used to register on the online store

• Girls distribute “Spread the Word” business cards to customers who can go directly online using girlscouts.qspgao.com

Page 23: 2014 Fall Product Training

ENCOURAGE GIRLS TO ENTER EMAILS FIRSTOriginal email sent

immediatelyThree reminders will be sent 5 days apartAfter ordering, recipients will not receive reminder emailsGet emails out firstEmails are working while girls are taking orders using the catalog

SEND FALL SALE

EMAILS!!

Page 24: 2014 Fall Product Training

Girl’s Online Sales Report

Proceeds are earned for each order generated onlineFamilies simply print out or email the Girl’s Online Sales Report and submit it to the troop manager along with the paper orders to receive creditReminder email with Girl’s Online Sales Report at the end of the saleTroop leaders can register to receive a detailed report at the end of the sale with all sales totals for girls in their troop

Equal Credit for All Magazine Orders andOnline Nut Promises

Page 25: 2014 Fall Product Training

QSP CUSTOMER SERVICE GUARANTEE

100% Customer

Satisfaction!

Customer Satisfaction is QSP’s

number one priority. Our guarantee

is simple. If your customers are not

completely satisfied with or do not

receive the product ordered through

our program, we will gladly exchange

it, replace it or refund the purchase

price.

Customer Service800.251.1542

Page 26: 2014 Fall Product Training

Girls use order takers to collect nut and candy orders

Money is collected at the time of order

Products will be delivered to the Service Unit Manager and picked up at the designated time by the troop manager

NUTS!

Page 27: 2014 Fall Product Training

$7.00 $7.00 $7.00 $6.00 NEW$6.00

$6.00 $6.00 $6.00 $6.00 $6.00

$6.00 NEW

$5.00$5.00 $5.00 $5.00

SALE DATES- 9/19- 10/10

Page 28: 2014 Fall Product Training

Item Ranking 2012 vs. 2013%

Sold Units Sold 2012 Products 2013 Products Units

Sold%

Sold

17% 7,296 PECAN CLUSTERS PECAN CLUSTERS 4,671 15%

9% 3,910PEANUT BUTTER

BEARSPEANUT BUTTER

BEARS 2,856 9%

9% 3,856 CHOC ALMONDS WHOLE CASHEWS 2,381 8%

9% 3,811 WHOLE CASHEWSCRANBERRY NUT

MIX 2,299 7%

7% 3,017CRANBERRY NUT

MIX CHOC ALMONDS 2,179 7%

7% 2,882DULCE DE LECHE

OWLSDULCE DE LECHE

OWLS 2,067 7%

6% 2,630 CHOC RAISINS CHOC RAISINS 1,969 6%

6% 2,474 CAJUN CRUNCH CAJUN CRUNCH 1,883 6%

5% 2,347 CHOC PEANUTS CHOC PEANUTS 1,849 6%

5% 2,268 MINT PENGUINSBUTTER TOASTED

PEANUTS 1,648 5%

5% 2,095 FRUIT SLICES MINT PENGUINS 1,604 5%

5% 2,043HONEY ROASTED

PEANUTSHONEY ROASTED

PEANUTS 1,529 5%

Page 29: 2014 Fall Product Training

$50 SALES

3 Mags/TRT

ADDRESS BOOKLET5 NAMES

ALL RECOGNITIONS ARE CUMULATIVE

12 EMAILS

5 MILITARY ORDERS

6 Mags

$100Combined sales

$175 Combined Sales.

$275 Combined sales.Choice.

$375 Combined sales

+

$475Combined sales

$575Combined saleschoice

$675 Combined sales

$775 combined Sales Choice

Completed Ashdon and QSP online activity

+OR

$1000BEST BUY$100

+

$1500ONE WEEK RESIDENT CAMPVALUE $329

OR

Page 30: 2014 Fall Product Training

See council Fall Sale Guide Book for instructions

on assigning login names and

passwords

www.ashdonfarmsnute.com

Page 31: 2014 Fall Product Training

GIRL ORDERS– Save after entering each girl order and save again to

confirm recognitions– Only Submit troop order after all girl orders have been

entered by clicking pink button

Page 32: 2014 Fall Product Training

GIRL ORDERS• Girl names can be entered into system at any time during the sale• Enter the number of girls registered and click save– The submit nut/candy order button will be activated• After being added, girls appear in bottom container– Enter products sold by each girl– Photo keepsake items are entered in the magazine columns and

count just like a magazine subscription– Online nuts are entered as a cumulative total– Save after entering each girl order and again to confirm

recognitions

Page 33: 2014 Fall Product Training

REPORTS

Page 34: 2014 Fall Product Training

DEPOSIT DETAILS• All checks should be made payable to Girl Scouts of North

Central Al• Troops must deposit all checks collected by you to your

troop account in time for them to clear the bank before you draw a check on your troop checking account.

• A troop check written for the amount due to the council should be deposited into the council regions account by November 19th, 2015.

• Troops can deposit their magazine payment by October 15th or turn in one check paying for the paper magazine subscriptions.

• Troop leaders or chairs should make deposits and return either a validated deposit slip or deposit receipt to the SU Fall Manager

Page 35: 2014 Fall Product Training

Paperwork to Return to Service Unit Fall Manager

• Return to SUFPM by October 15th or date set by them.

• Separate white and yellow copies of magazine order forms by troop

• Address Booklets booklets• Validated deposit slips, deposit

receipts or troop check for magazine subscriptions.

Page 36: 2014 Fall Product Training

SU paperwork to turn into Product Sales Manager

• If order forms or Address Booklets are incorrect, return to troop leaders or fall sale manager for corrections

• Pink copies of order forms remain with customers

• Girl order forms (yellow and white copies separated)

• Girl’s Online Sales Reports• Address Booklets• Validated troop deposit slips or

deposit receipts

Page 37: 2014 Fall Product Training

REPORTS

Page 38: 2014 Fall Product Training

REM

IND

ER

S Collect Girl’s Online Sales Reports from participating

girls Enter online nuts, magazines and photo keepsakes into

Nut-e for credit Nut Delivery from November 3-5. You will be contacted

by the delivery agent to finalize time and date Count nut and chocolate products carefully before

signing Distribute nut and chocolate products immediately…

remember chocolate melts. If you have specific program questions, refer to your

training materials or call the council office

Page 39: 2014 Fall Product Training

THANKS FOR ALL YOU DO!

Our council’s success is due to your endless efforts…