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09/03/2014 DIGITAL MARKETING WORKSHOP - DHEERAJ PULAVARTHY 1
Using Social Media
to grow your business
09/03/2014 DIGITAL MARKETING WORKSHOP - DHEERAJ PULAVARTHY 2
Topics Covered
1) Understanding what Social Media is and isn’t2) The advantages of Social Media Marketing3) Tracking the online conversation4) The main social media tools5) Building an effective Social Media presence6) Converting Social Media activity into leads and sales
09/03/2014 DIGITAL MARKETING WORKSHOP - DHEERAJ PULAVARTHY 3
What is Social Media?
This new form of media makes thetransfer of text, photos, audio, video,and information in general increasinglyfluid among internet users.
Social Media has relevance not only forregular internet users, but business aswell.
Social media refers to the means ofinteractions among people in whichthey create, share, and/or exchangeinformation and ideas in virtualcommunities and networks.
09/03/2014 DIGITAL MARKETING WORKSHOP - DHEERAJ PULAVARTHY 14
You can get exposure to Quora’s 2.5 million monthly visitors worldwide.
You can demonstrate your expertise on almost any topic.
You can get insights from experts in any industry.
You can give direct answers to anyone asking about your business, products, or services.
You can share content from other websites (including your own) in topic-focused boards on your profile.
09/03/2014 DIGITAL MARKETING WORKSHOP - DHEERAJ PULAVARTHY 19
Cost related
Social Interaction
Interactivity
Targeted Marketing
Customer Service
09/03/2014 DIGITAL MARKETING WORKSHOP - DHEERAJ PULAVARTHY 20
First thing. Head over to Google Alerts and enter the keywords you want tomonitor. This is the easy one.
Then do the same over at Socialmention Alerts. An easy one too. However,these first two ones are a little bit slow so continue reading.
Register an account on Netvibes.com and once your done keep that Internetbrowser window open.
Open one more window In the new window, go to socialmention.com and perform a search on the
keywords (for example the name of your brand) you want to track. Once you have gotten your result. Look for the orange RSS icon in the top right
corner. Click the RSS Feed icon. Now select the link in your web browser and copy Switch back to the window where you have your new Netvibes.com page. In the top, press new Tab and name it with the keyword you searched for. In the top left, click the green button ‘Ad Content’ and choose Ad a Feed in the
drop down menu.
21 Steps on How to Monitor Your Brand Online and Keep Track of the Conversation
09/03/2014 DIGITAL MARKETING WORKSHOP - DHEERAJ PULAVARTHY 21
Place your marker in the field that says ‘Enter a feed address or website URL forauto detection’ and paste
Press the button Add Feed besides your pasted link. Now press the little green button that says ‘add’ and you search result will be
displayed in the bottom field below the Tab that you just named. Switch windows and perform the same search in Socialmention but this time click
the tab Microblogs above the search field Redo the entire process and you have added your next search. Once you are done you should have searches in each and every area from the web. Now Switch window back to the one with Social Mention and go to Icerocket.com On Icerocket you will find the RSS results to the left. Now perform the same process except for creating new tabs in Netvibes. Once done, go to Twingly.com and perform the same searches on both Blogs and
Microblogs. Last thing to do. Go to the preferences of your internet browser and change your
startpage to netvibes.com
21 Steps on How to Monitor Your Brand Online and Keep Track of the Conversation
10/03/2014 DIGITAL MARKETING WORKSHOP - DHEERAJ PULAVARTHY 23
Building an effective Social Media presence
Research where your customers are
Set up your profiles on the social media sites that your prospects and customers are on
Brand your profile
Import your email contacts and follow all your customers, past and present
Spruce your blog up (you’re going to need some content to share on your social sites)
Set up your listening posts
Sequence your content and schedule it for distribution across the social channel of choice
Think and Focus on Visuals
10/03/2014 DIGITAL MARKETING WORKSHOP - DHEERAJ PULAVARTHY 24
Converting Social Media activity into leads and sales
Audit
Target, Target, Target!
Leverage Existing Databases
Content Marketing on Steroids
Decision Maker’s neeDs