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Gordon Miles CEO The Royal College of Emergency Medicine

CxO London RCEM Case Study

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Page 1: CxO London RCEM Case Study

Gordon MilesCEO

The Royal College of Emergency Medicine

Page 2: CxO London RCEM Case Study

Who are we?

Page 3: CxO London RCEM Case Study

Challenges faced

• Legacy database• Proliferation of

spreadsheets• Inefficiency• Tacit knowledge of

systems and processes• Limited in house IT

capability• Financial time bomb of

IT investment

Page 4: CxO London RCEM Case Study

What we wanted to achieve

Page 5: CxO London RCEM Case Study

Results achieved

Page 6: CxO London RCEM Case Study

Lessons learned

Project Management is key Our limiting factors are our organisational

capacity and ability Members and Fellows took to it Staff enthusiasm for improvements needs

careful management

Page 7: CxO London RCEM Case Study

What next?